Customer Reviews for U-Haul Moving & Storage at Fulton Industrial Gateway and I-20

4,390 reviews

4225 Fulton Industrial   Atlanta, GA 30336

(678) 666-2471

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(678) 666-2471

4225 Fulton Industrial
Atlanta, GA 30336

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Jada is always amazing.

Akuawana Sesler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Payne 
Rating:
4.0

I appreciate the compensation for being inconvenienced on my initial reservation. The rental at the second location was in good condition and made our move so much easier.

OMAR KORTRAM 
Rating:
4.0

motor vehicle equipment felt a bit unsafe due to the driver door that allowed alot of air to enter the vehicle. This gave the feeling of a loose driver door.

Keeron Stephens 
Rating:
5.0

Great customer service she was by herself but she was handling business I love this location

Tabitha Jett 
Rating:
5.0

Customer did not leave a comment.

BRIAN ROBINSON  |  First Impressions 
Rating:
5.0

The manager and the assistant manager were quite pleasant to deal with

Michael Kelley 
Rating:
5.0

Customer did not leave a comment.

Travis Triplett 
Rating:
5.0

Equipment work fine. I was able to tow my vehicle with no problems

Dennis Green 
Rating:
5.0

Customer did not leave a comment.

AKBAR MUBARIK 
Rating:
2.0

Customer did not leave a comment.

brenda johnson 
Rating:
5.0

Quick and great customer service. I wish that I would have gotten my agent's name. She was very knowledgeable and efficient. I will DEFINITELY return. I have used other locations but this by far was the ABSOLUTE BEST!!

Katoria Williams 
Rating:
5.0

The folks at U-Haul Fulton Industrial Gateway are awesome!!! Will never go to another U-Haul here in Atlanta!!!

Anthony Cabrera 
Rating:
5.0

Customer did not leave a comment.

Amado Reyes 
Rating:
5.0

Very Smooth and Easy, the lady who help us out was extremely informative and nice.

MICHAEL TERRELL-WRIGHT  |  First Impressions 
Rating:
2.0

Horrible experience, unorganized, driver door didn’t close properly.

Kimaneisha Franklin 
Rating:
5.0

Customer did not leave a comment.

TEBRION Dyer 
Rating:
5.0

Customer did not leave a comment.

CHERELL SWIFT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAUL SANTIAGO 
Rating:
5.0

The ladies who work that facility was very nice professional and knowledgeable about U-Haul..Will use the again

Chanel Eades 
Rating:
5.0

Customer did not leave a comment.

Monesiea Prothro 
Rating:
5.0

Excellent customer service. Greeted and referred to by name during the entire process. Professional, friendly, and efficient. Absolutely the best UHaul experience I have encountered.

John King  |  First Impressions 
Rating:
5.0

The gentleman that took care of me this morning was courteous and accommodating

curtis brown 
Rating:
5.0

Awesome service

Marvin Wilson 
Rating:
5.0

Nothing, this location always provides great service

Kamar Beckford 
Rating:
5.0

Customer did not leave a comment.

STEPHEN JENKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonya Greene 
Rating:
1.0

When I first arrived at the time off my appointment my truck was not there. Then complications with getting insurance on the items. They did not have enough of the furniture pads I ordered although I put the order request in over a weeks prior. The guy attending to me was eating while I was trying to check in. Just chaos.

Jiahna Flood-Francis 
Rating:
4.0

Need the rest of my money because I di the go over .

David Nimmons 
Rating:
5.0

Excellent services

JEANELL O'NEAL 
Rating:
5.0

nothing its clean and good. closer to a gas station would be great.

CHRISTOPHER GRAY 
Rating:
5.0

Our original reservation was for South Cobb Drive. When we got there the equipment was not there so they referred us to the Fulton Industrial Location. They were very helpful at both locations.

Hoyt Daniel Seals 
Rating:
5.0

Customer did not leave a comment.

Breanna Easley  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Melburn Liverpool 
Rating:
1.0

Customer did not leave a comment.

Martin Lindsey 
Rating:
4.0

Customer did not leave a comment.

Kathy Ashby 
Rating:
5.0

Customer did not leave a comment.

Victor Marshall 
Rating:
4.0

The app wouldn't let me "Return" the truck and I was unable to locate the key drop box, other than that, this whole experience would have been perfect

Karla Johnson 
Rating:
4.0

Very good experience!! Only hiccup was the app not allowing me to return the truck but other than that very pleased!!!

KARLA JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RANDI WHITTAKER   |  First Impressions 
Rating:
5.0

These are some good ppl at this Location I will recommend them everytime!💯💯💯💯💯💯

Saundra Doss 
Rating:
5.0

Customer did not leave a comment.

Iktedar Ahmed 
Rating:
5.0

Danielle the store manager was very professional and tentative to my needs. I’ve had storage units for well over 30 years and this is by far the best experience that I’ve ever had!

Tracey Mikell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Starks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Justin Hall 
Rating:
2.0

Customer did not leave a comment.

Sleena Phillips 
Rating:
1.0

Terrible customer service. My agent was rude when I came in and rude when I left. I get this survey; but I still haven't recieved anything letting me know what my close out coat were. This is horrible

DIARRA PIERRE 
Rating:
5.0

Customer did not leave a comment.

DURANTE BIVINGS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aisha Knuckles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie Simpson 
Rating:
4.0

Staff was cool and professional.

James Kynes 
Rating:
5.0

Customer did not leave a comment.

MONCELLIO MORROW 
Rating:
5.0

Customer did not leave a comment.

Lisa Richardson 
Rating:
5.0

My check-in process was easy and I was able to get the truck I reserved in great condition. I will be back and recommend to all my friends and family.

Kelly Madkin 
Rating:
5.0

Customer did not leave a comment.

Ashley Evans 
Rating:
5.0

Customer did not leave a comment.

ANTONIO CHOICE 
Rating:
5.0

Customer did not leave a comment.

Lashaun Washington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia Peele 
Rating:
5.0

This is a very professional location . I’ve been in management over 40 years . Danielle is one of the best managers I’ve ever seen . She acknowledges customers and has her eye on everything that is going on , a rare trait with today’s managers

DAVID YOUNG 
Rating:
5.0

Customer did not leave a comment.

Kelly Archie 
Rating:
1.0

Customer did not leave a comment.

Kenneth taylor 
Rating:
5.0

Danielle was incredible and very helpful to us, also witnessed her going above and beyond for a customer over the phone.

CHELSEA PATTERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Britt 
Rating:
5.0

Customer did not leave a comment.

Anthea Brent  |  Overall Experience 
Rating:
4.0

The employees treat you with respect and they are very professional

jerome Blackshear 
Rating:
5.0

Customer did not leave a comment.

Ruochen Zhao 
Rating:
5.0

Customer did not leave a comment.

Princess Tabb  |  Overall Experience 
Rating:
4.0

Great customer service

Y Dessie Davis 
Rating:
3.0

Customer did not leave a comment.

Gloristine Uzzle-Reynard 
Rating:
1.0

complete chaos

jasmine walton 
Rating:
5.0

The entire crew were above excellence!! Very knowledgeable, friendly and most importantly professional. Eddy and Danielle...just to make sure I have the correct names....the worker that originally helped me ..the worker that took my complaint & the general manager....All handled everything above par🤗

JENEARE POUNDS 
Rating:
5.0

Customer did not leave a comment.

STEPHON HARRIS 
Rating:
5.0

Customer did not leave a comment.

MONICA JENKINS  |  First Impressions 
Rating:
3.0

Waited an hour to get truck...

CLINETTE RICHARDSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

samuel MAFFETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

QUEENEBONY GIBSON  |  Overall Experience 
Rating:
5.0

Love their customer service throughout the Uhaul.

Charlene Benton 
Rating:
5.0

Customer did not leave a comment.

Valton Barrett 
Rating:
5.0

It's all good

jerome Blackshear 
Rating:
5.0

Customer did not leave a comment.

Patricia Goins 
Rating:
5.0

Everything was great. Product, staff, service

Chakrakody Shastry 
Rating:
5.0

Customer did not leave a comment.

Jasmine McClelland 
Rating:
5.0

Customer did not leave a comment.

INGRID JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Princess Tabb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS HIXSON 
Rating:
5.0

Well,As I noticed several things wasn’t quite right. There was a turning signal lantern almost falling off the vehicle that I immediately reported the inside was wet and certain on the console there was dirt and ashes water in the pocket door on the driver side and etc.

Jerry Martin 
Rating:
5.0

A report of the truck was stolen from me at the U-Haul station by a none authorized user on October 31 2023 & was recovered by Cobb County Police on yesterday January 23, 2024 with the suspect who took the truck was still in possession of the vehicle!

MELVIN HAMPTON 
Rating:
5.0

Customer did not leave a comment.

Camilla Boyce 
Rating:
5.0

Customer did not leave a comment.

DAMETRICK JACKSON  |  First Impressions 
Rating:
5.0

Everything was good, I needed to extend my rental a day. Everything went smooth thank you Jada N everyone else that assisted me. Appreciate you!

Alisa Goodson 
Rating:
5.0

The staff is very friendly and very knowledgeable about their equipment. I always feel very appreciative when I come there. I would only rent from the Fulton Industrial location.

Tina Jordan 
Rating:
5.0

Customer did not leave a comment.

KENZIE Tutt 
Rating:
3.0

Customer did not leave a comment.

Sonya Greene 
Rating:
5.0

Very helpful staff! Both pickup and drop off. Thanks RC

RONALD CAMPBELL 
Rating:
2.0

Please upgrade your Cargo Van Fleet. I had an older model Van with many scratches and dents. The most disturbing experience was when I returned the vehicle. Your return Aile was backed up, I was told to leave the key in the truck, and they would email my receipt. 3 hours later I was receiving nagging phone calls regarding my rental being overdue. That is not good customer service nor experience.

Ronald Cleveland 
Rating:
5.0

The Sunday staff take care of business very friendly from the ladies that work in the office to the guys that work outside I love the Sunday crew thanks

JESSE ARMSTRONG  |  Overall Experience 
Rating:
5.0

Everything was good. No complaints!!

Vanessa B Lynch 
Rating:
5.0

Customer did not leave a comment.

ANTONIO BOOKHARTD  |  Overall Experience 
Rating:
3.0

Bathrooms were usually dirty with no toilet paper or hand soap.

SHYDRIA WALKER  |  Overall Experience 
Rating:
3.0

I will never pay a clean up fee. That's why you have a detail crew. When i dropped off your check in guy was rude. Im a buisness owner. Send him to some training classes. Also it was one of your more experienced employees

John Brown 
Rating:
4.0

The staff at this facility needs more training. Always a long line even for mobile pick ups

I'Esha Abdullah  |  Overall Experience 
Rating:
4.0

This was not my original pick up location, Since I picked up my vehicle during the day we did not notice that the running lights on the car hauler were inop. I only noticed this the next morning when I was leaving to Orlando. the turnsignals and the brake lights did work. Other than that the folks that helped me were awesome.

Peter Compitello 
Rating:
4.0

Customer did not leave a comment.

Renee Coker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isaac Willingham 
Rating:
5.0

Customer did not leave a comment.

John Phelps  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia Foster 
Rating:
5.0

Customer did not leave a comment.

Jan Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis Sanders 
Rating:
5.0

The agents and staff were very friendly the batroom was very clean so was the facility.

Carol Coleman 
Rating:
5.0

I was told that the 300$ down as a deposit and they will charge me for the time I used. I used 31 miles and I returned it 45 mins early and they charged me the whole 300$ when I was supposed to get back 228$….

Isaiah Blue 
Rating:
5.0

Customer did not leave a comment.

Dwayne Carter  |  Overall Experience 
Rating:
5.0

Everything was great, even the drop on New Year Day was great. Thank you and look forward to my next rental

Edward Barnett 
Rating:
5.0

Customer did not leave a comment.

rawle gibbs 
Rating:
2.0

Staff did not inform me of access doors after hours at move in, did not like the space given. Sliding doors locked eatly on several occassions preventsing me from accessing my unit.

Vickie Sebree  |  Overall Experience 
Rating:
5.0

Great customer service

Demetrice Kellogg 
Rating:
5.0

Workers were very efficient and very thorough. Excellent service.

Mark Raymond 
Rating:
5.0

Customer did not leave a comment.

Lathedria Newman  |  Overall Experience 
Rating:
5.0

I been dealing with U Haul all my life and this is by far the best staff. Very nice and helpful , Danielle never failed when I needed her assistance. Before moving out the staff was very helpful with everything i needed. I’ll recommend this U Haul Storage to anyone. Thank you for everything

ANDRE MCLEAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karl Bush 
Rating:
1.0

All brakes locked up on trailer and lights was on and off

Kevin Watts 
Rating:
3.0

Customer did not leave a comment.

Eric Manson 
Rating:
5.0

Professional

April Kelly 
Rating:
5.0

Customer did not leave a comment.

Jasmine Sykes 
Rating:
5.0

Staff was helpful and friendly, especially the gentleman working outside.

john stubblefield 
Rating:
5.0

Customer did not leave a comment.

CNE NILES 
Rating:
5.0

Customer did not leave a comment.

DEON LEIGH 
Rating:
5.0

Customer did not leave a comment.

HENRIETTA HUTCHINSON  |  First Impressions 
Rating:
5.0

Very professional

jerome Blackshear 
Rating:
5.0

Good customer services

Havel Wright  |  First Impressions 
Rating:
1.0

Still have not received a receipt for either one of my truck rentals

PAUL EGAN 
Rating:
4.0

Customer did not leave a comment.

Cynthia mickelbury 
Rating:
5.0

Customer did not leave a comment.

John Pullen 
Rating:
5.0

Customer did not leave a comment.

kimberly patterson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Natasha Duffy 
Rating:
5.0

Great service

TERRENCE ZACHARY 
Rating:
5.0

Customer did not leave a comment.

ALETHIA KELLOGG  |  Overall Experience 
Rating:
5.0

NA

Ethiopia Woodward 
Rating:
5.0

Customer did not leave a comment.

Donald Asante 
Rating:
5.0

Customer did not leave a comment.

Ethiopia Woodward  |  First Impressions 
Rating:
5.0

I would like to say Jada went above and beyond for excellent customer service in my time of need. I really appreciate her assistance

Soneya Fisher  |  Online Move In 
Rating:
1.0

My experience was just awe, I was advised on my way to pick up the truck that I had a reservation for, that the truck wasn’t available, called scheduling to see what I could do, was hung up on, spent 3 hours dealing with finding a truck! And spent way more money than was planned!

KATRINA HOLLAND 
Rating:
4.0

My overall experience was amazing. Wish I had known more about special access ahead of time and people are nasty so I know it wasn't the team's fault that it wasn't always clean. But if definitely rent again.

LATHESAU COMPTON   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALMA STUDIVENT  |  Online Move In 
Rating:
5.0

The manager and staff were very accommodating and helpful. I loved them all. I will definitely recommend this particular U-Haul location mainly for the customer service. The units were also very clean and I had no issues at all. Will use them again in the future for truck rentals and storage.

LaTasha Green  |  Overall Experience 
Rating:
5.0

The U-Haul team at this location are awesome. Professional and entertaining at the same time.

Yolanda Matlock  |  First Impressions 
Rating:
3.0

I wouldn't recommend this to anyone because look like every month my rates went up on my storage unit

TERRY PALMER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Jackson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig Heard  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RAJAEE A STONE  |  Overall Experience 
Rating:
5.0

From this point on I will ALWAYS choose this location. Danielle and her staff were very helpful and professional. Her store is an example of what ALL U-Haul stores should be.

KAREN GILMORE  |  Overall Experience 
Rating:
5.0

I needed a 90-day rental for some of my stuff and they had the perfect small room. I was going to upgrade to a bigger storage room however, the pricing was a little high. The facility was always clean and I never saw any bugs. The staff was always busy but they managed to keep you laughing in the midst of chaos. I managed to transfer my stuff to another facility with public storage and I am somewhat regretting it. The comparison of the 2 is that the new place has limited hours and one other issue. I will see how long I will tolerate things there. If a special for a 10x10 comes open, I might bring my stuff back over to this location.

Christine Davis  |  Overall Experience 
Rating:
1.0

There was a worker that gave my sister a hard time so I had to end up going in and applying for a unit.She had a low curly cut and I did not like the way she was treating us. She also made us get Insurance when online it said we didn’t have to have insurance, she was also on her phone not paying attention and worrying about at home problems. If I’m going to have a unit here I would like her not to be there and or service my unit or me due to her attitude problems

angel davis  |  First Impressions 
Rating:
5.0

the bottom code reader didnt work to let me in after hrs i had to walk around to the front door to get in every night i went over there

DAvid Roberts  |  Overall Experience 
Rating:
5.0

Miss Danielle Was Very Professional and helpful to me, and very informative about the location, with deals and promos. She made sure my experience and transaction was 100% until i walked out the door, also the gentleman working alongside her was very nice and helpful to me as well. Highly would recommend this location.

BRUCE MARSHALL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tamika barnes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEEDEE LEONARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN GARVIN  |  Overall Experience 
Rating:
5.0

The entire team was helpful every time we spoke to them. The facility was spotless, including the restrooms! We would recommend them to anyone we know! Clare M

Clare Martorana  |  Overall Experience 
Rating:
5.0

The girl that checked us in with big braids was very courteous and professional but friendly .. treated me very well

Quenita Mack  |  First Impressions 
Rating:
1.0

Danielle McFarland is antagonizing, disrespectful, and a liar. She allowed her pride to provoke us and escalate the situation. She needs to be fired. I have already contacted a lawyer. I will be pressing charges and suing.

Lanayjah Scruggs  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carlos Cruz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arnold Paterson  |  Overall Experience 
Rating:
4.0

It's very hard to call the office they put you on hold and never pick back up. Other than that I would use the facility again.

KENNETH davenport  |  Overall Experience 
Rating:
2.0

Vehicles parked in a non orderly way. All over the yellow stripe in places.

Kenneth Hubbard  |  First Impressions 
Rating:
5.0

Always very helpful

Theresa Massey  |  Overall Experience 
Rating:
4.0

The only thing I don’t like about this storage is the fact that the actual units has no light in them. You can’t see anything when trying to go through your stuff to locate items. Other than that, everything else was fine.

Martavia Lucious  |  Overall Experience 
Rating:
5.0

Great Staff! Very Helpful!

LEONTES LUKE  |  Overall Experience 
Rating:
5.0

All of the check-in staff was amazing and nice.

JENNIFER WILLIAMS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

YOLANDA JACKSON  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Ashley Bernard  |  Overall Experience 
Rating:
4.0

Thanks for the location and staff

Marcel Johnson  |  First Impressions 
Rating:
4.0

Overall a happy experience. There just weren’t any small units available. So it was too expensive for the bigger size. I had to find something smaller and cheaper.

YOLANDA BANKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Inisherell Freeman  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Janeth Lindsay  |  Overall Experience 
Rating:
1.0

The staff is very rude and very unprofessional

Saundra Hunter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Muriel Banks- curtis  |  Overall Experience 
Rating:
5.0

if you need some more staff, I need employment

KEISHA GRANT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FAITH FOGGY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mariah Harvey  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stacia Gulley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lennie Tunstall  |  Overall Experience 
Rating:
5.0

An excellent staff..l had a mild stroke, was unable to pay my storage fee, during those months, and being on a fixed income, l was having problems maintaining my amount due..The manger at this locations was able to help me securely get my family photos, important documents, and personal items secure, and safe...Thank You for being my God sent Angel...lm forever Greatful..♥️

AUDREY MITCHELL  |  Overall Experience 
Rating:
5.0

Very Friendly and helpful

KENNETH davenport  |  First Impressions 
Rating:
5.0

A1 credit love it. It’s a smart thing that U-Haul has transform into love the changes 100.

cynthia harris  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Portia Hedgespeth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chanel Geter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cindy Richardson  |  First Impressions 
Rating:
5.0

Excellent customer service delivery from first point of contact through the process in customer delivery-! I went in person to the facility and was not disappointed .

Loylyn JonesWalton  |  First Impressions 
Rating:
5.0

I would DEFINITELY recommend U-Haul storage on Fulton industrial by hwy 20 the staff was present mannerable and informative happy to have done business with you😊😊😊👍👍👍

SHARON BURRELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fredeick Burks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

derrick shaw  |  First Impressions 
Rating:
5.0

Everything went very well at this location your representatives were very mannerable and knowledgeable I appreciate my experience with them they are a great staff👍👍👍

SHARON BURRELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre Maddox  |  Overall Experience 
Rating:
4.0

The units could be cheaper, I am paying double for the same size unit in Tx!

DONNA WELLS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tonja Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devin Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cortnee Ryals  |  First Impressions 
Rating:
5.0

The customer service reps have shown great patience and understanding. They have helped us cope with the stress of moving.

JAMES HALL  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Cassandra Bookman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DECORIOUS BARNES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmine Mcknight  |  First Impressions 
Rating:
5.0

I loved everyone

DEBORAH HINES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zianne powell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Turkvant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Markal Clark  |  Overall Experience 
Rating:
5.0

Everyone at this location is great and attentive.

Day Ramphal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kanaisha Wise  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAMELA NEAL  |  First Impressions 
Rating:
5.0

Very professional staff

Eric Walton  |  First Impressions 
Rating:
5.0

Danielle was excellent

TERRY PALMER  |  First Impressions 
Rating:
3.0

The manager has a horrible attitude and her customer service skills suck the facility is very clean

Armoni Faust  |  First Impressions 
Rating:
5.0

The staff was courteous, kind, and professional

TERRENCE MCNEILL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Inisherell Freeman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

diana ward  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lewis Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANET FRAY PERRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Consquella Knighton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi Dixon  |  Overall Experience 
Rating:
5.0

When will I receive my refund?

forrest johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA THOMPSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darian Kirkland  |  Overall Experience 
Rating:
5.0

Great move in and out experience. I loved the in and out access as i utilized the unit after work.

Dennis Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Samantha Blount  |  Online Move In 
Rating:
5.0

We had run into a couple of issues with getting the correct unit (the websites fault) and their team went above and beyond to get us a unit that fit our needs and ensure that we were all set. Their team is amazing and so caring. Shout out to Edey who helped us every step of the way and Danielle who helped go above and beyond. We appreciated everything you all do!

KAYLA MURPHY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

forrest johnson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

EULA FREEMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi Dixon  |  First Impressions 
Rating:
5.0

To whom it may concern, the manager at Fulton industrial blvd. I. Atlanta ga. her name is Danielle, she is very kind and patient, please give her a raise ! I've been a client with uhaul for almost 2 years and she's been very helpful to me Thank you

Irma Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Thomas  |  Overall Experience 
Rating:
5.0

Great experience 👍

NICOLE HILL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGEL POWELL  |  First Impressions 
Rating:
5.0

Thank you for all your help and care.

VALERIE BROWN  |  Overall Experience 
Rating:
5.0

My experience with this U-Haul Location was great. Very nice staff and clean place. The only minor issue that I had was a small leak in my unit.

Colin Ramsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE WALTERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Princess Culpepper  |  Overall Experience 
Rating:
5.0

I liked the staff They was professional

Gale Mannie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trishelle Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacia Gulley  |  Online Move In 
Rating:
5.0

Danielle McFarland went above and beyond to accommodate us . Excellent service

Antonio Barron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cindy dorsainville  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor Boyd  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

rekia edge  |  Overall Experience 
Rating:
3.0

Too much money and the storage was not big enough for the price I had to pay

Harvey Weaver  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne Wright  |  Overall Experience 
Rating:
5.0

Danielle the GM was very friendly and amazing. Reggie escorted me to the location of the unit. During my walk Reggie was an extreme gentleman and very informative about the facility.

MELISSA SMITH   |  First Impressions 
Rating:
5.0

The people there were very friendly and nice and polite i would recommend them 5 star service

EDDIE SARDEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Ituah  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lachelle wilson  |  First Impressions 
Rating:
5.0

Great customer service

Vannetto Burpo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Illysse Daniels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALETHIA KELLOGG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES BONNER  |  Overall Experience 
Rating:
5.0

Staff was very supportive and polite will recommend to my family and friends

Shernanda Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sinead Harrison  |  Overall Experience 
Rating:
5.0

The staff at this location are so helpful and personable

Erik Kobielnik  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ella Hymons  |  Overall Experience 
Rating:
5.0

Staff and efficiency make all the difference. They are the best

Zannie Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shante Williams  |  First Impressions 
Rating:
5.0

The whole crew made me feel welcomed!

APRIL SCOTT  |  Overall Experience 
Rating:
5.0

Danielle are always available to answer any questions, concerns . Always kind and willing to help

Rayvonne Vancant  |  Overall Experience 
Rating:
5.0

I was very happy

Isaac Carr  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

tony addison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Hopkins  |  First Impressions 
Rating:
5.0

Made the move easy and convenient. Thanks U Haul!!!

Teresa Parks  |  First Impressions 
Rating:
5.0

Great job team

Stuart Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KECHIA DEAN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Granando King  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

timothy mack  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Knya Mathis Moses  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Hannah Battle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AYESHA SHIELDS  |  Overall Experience 
Rating:
5.0

Everyone that I encountered was very helpful in my moving out day. They seem like that they were happy to be working there.

KIMBERLY DEWALT  |  Overall Experience 
Rating:
4.0

Thanks they were helpful

Towanna Grant  |  Overall Experience 
Rating:
5.0

See Ya again one Day

Terrill Turner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaime Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

warnetta brewton  |  Overall Experience 
Rating:
5.0

Staff was wonderful very helpful kind and patient they made my experience awesome I really appreciate everything they help me with.

Tineke Mcdowell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark huley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

malinda williams  |  Overall Experience 
Rating:
5.0

Great service!

Renalda Dunklin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERICA WRIGHT  |  First Impressions 
Rating:
3.0

Great customer service

Jeff johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BERRY GLENN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashanti Waters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea Johns  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANDRA GRAHAM  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NATASHA JORDAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassidy Creed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Johnson  |  Overall Experience 
Rating:
5.0

Best fast efficient effective professional well-run very clean phenomenal customer service the manager there runs a tight ship. l I loved it

Denise Carter  |  Overall Experience 
Rating:
5.0

The manager is on top of her facility. Great doing business with them. Unfortunately had to get a closer facility to locust grove and Ga traffic if not for that I would still b there.

Lakesha Butler  |  Overall Experience 
Rating:
3.0

I had a 3rd floor unit it was always HOT! First floor was cool this would fool you and when I went to the third floor very very hot and muggy.

ANNETTE WOOTEN  |  Overall Experience 
Rating:
3.0

The company is not customer friendly. I checked out with 22 days left on my month's rental. I vacated my unit early and will not receive a partial refund. If I didn't pay the monthly fee I would have been locked out . Is this policy fair to the customer? NO!! I should receive money back because I'm sure the unit was rented immediately. So U-Haul got paid twice for the same unit. Please respond to my comments.

Daphne Donnelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOEL MCDONALD  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOCELYN PATE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CECIL HAMMONDS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NATASHA JORDAN  |  First Impressions 
Rating:
5.0

Everything was GREAT !!!!

Kashmere Karter  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LAURA WASHINGTON  |  Overall Experience 
Rating:
5.0

Great customer service Myron and Dee where great

Jeff johnson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sharika styles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Dale  |  First Impressions 
Rating:
4.0

Facility is very nice, but not affordable. I know staff has nothing to do with the prices.

Tonia Clemons  |  Overall Experience 
Rating:
4.0

The facility was conveniently located right next to I-20.

MICHAEL BROWN  |  Overall Experience 
Rating:
2.0

Only reason I’m giving this place below is because I received multiple letters and I received one last year stating my things were auctioned already and then to find out this year my things were still in the unit. I had moved out of state and didn’t bother because I had received that letter last year. So I moved and bought new things thinking my items wasn’t available but to my surprise this year it was. I talked with a representative about this situation and she didn’t seem to care so I just left it alone. Then my things was sold with no costs and left me with a balance which I think isn’t fair or accurate if they sent me a letter last year saying my things was already sold. Wouldn’t suggest this storage to my friends or family. Felt like I was robbed and played for a fool.

Bobby Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VICKY BROWN  |  Overall Experience 
Rating:
5.0

I found a great spot for my items

NICOLE HEATH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

malinda williams  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Warren Parker  |  First Impressions 
Rating:
5.0

The Staff was wonderful!

Joan Polite  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Najah Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

phil stoppelli  |  First Impressions 
Rating:
5.0

I love the people on Fulton industry they are very friendly and outstanding

DELLA CARSWELL  |  First Impressions 
Rating:
2.0

One of the employees had a bad attitude. They was about to refuse my service while I was settling my reservation

Brandon Carter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

YOLANDA ELLISON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Samuel Blount  |  Overall Experience 
Rating:
3.0

The storage hours should be longer and with security.

ashonique hayes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Namecha Weathersby  |  First Impressions 
Rating:
5.0

The staff is great. Friendly and efficient. I would definitely recommend

Trishelle Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leona cochran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamario Foster  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kameil Lawson  |  First Impressions 
Rating:
4.0

Danielle, the General Manager was extremely friendly, welcoming and knowledgeable and facility looked clean.

Debby Sims  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TREAMECIA CHAMBERS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ellen Perkins  |  Overall Experience 
Rating:
5.0

I always prefer to use this location and will continue to do so. The staff is always very friendly and helpful. So glad the location moved from the location, definitely an upgrade.

TURKESSA SIMMONS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANA BARNES  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tawanna Britton  |  First Impressions 
Rating:
5.0

The manager Danyelle was very helpful and very friendly and very professional I really felt like she cared about my situation. Kudos Danielle

David Thornton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Dozier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marquis Queen  |  First Impressions 
Rating:
5.0

Excellent experience in unfortunate circumstances

kisha flournoy  |  Overall Experience 
Rating:
5.0

The check in experience was great. The employee Edith was very helpful with the process, and answered all my questions.

Virginia Woodruff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valeria Staples  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheegra Smith  |  Overall Experience 
Rating:
4.0

I was randomly denied access to building one night and the hours of operations could simply be 24/hrs with it being a secured access building but besides that I had no complaints

kelcey ingram  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TINA GREER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerome Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gameli Appiah  |  First Impressions 
Rating:
5.0

Customer service is great!

Ammie Flagg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ghavonda Everson  |  First Impressions 
Rating:
5.0

The manager and Dee Dee were very nice to me. The manager even went above and beyond to handle an misunderstanding with the guy worker there, he needs to improve on his customer services skills. I would definitely rent out a storage from them again and also a uhaul truck. The place was always clean and well maintained. Great location and reasonably priced

Emily Webster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OPHELIA HICKS  |  Overall Experience 
Rating:
5.0

Staff was awesome and so helpful I enjoyed my time with them

Tineke Mcdowell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antionelle Bailey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRELL FAVORS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Davis  |  Overall Experience 
Rating:
5.0

The employees there were fun and helped me with all my needs.

DELPHINE KNAFF  |  First Impressions 
Rating:
5.0

Great Service and would stay again if needed.

Dwely Williams Jr  |  Overall Experience 
Rating:
5.0

Everybody was so friendly and helpful. One gentleman found my id and debit card that had fallen out of my pocket! I'm glad he found them. They made my moving experience easier and more affordable than I had originally realized. Thank you for all the help and the friendly assistance from the employees.

Gina CampbellWalker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Precious Wimbush  |  Overall Experience 
Rating:
5.0

I THINK YALL SHOULD STOP CHARGING PPL FOR A WHOLE MONTH,WHEN THEY ONLY USE A HALF OF A MOTH,,WHY NOT PRO'RATE IT,,EVERYBODY IS HURTING N THE POCKETS?? 😡 😡

Robin Cochran  |  Overall Experience 
Rating:
5.0

This is the best Uhaul ever… and I’ve been to a couple - the staff is amazing and the access and location is convenient. The equipment is clean. Appreciate this team fully!!! Thank you!!

Jacinta Council  |  Overall Experience 
Rating:
4.0

The helpfulness no of to be staff makes it above average.

Anita Jiro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMARIUS MONTFORT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valeria Staples  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerard Jackson  |  First Impressions 
Rating:
5.0

The mgr Danielle and her staff are extremely professional and go over and beyond to assist the customer’s and make your visit and transactions as smooth and pleasurable as possible. Would definitely recommend this facility to others because of the mgr and employees. Extremely helpful and attentive to their customers.

Aujon mangram  |  First Impressions 
Rating:
5.0

I would like to say thank you for accommodating me, while my items were in storage. I will use your business, whenever there is a need for me to store away my things. Thank you for a well kept space. Mrs I Williams

Iona Williams  |  Overall Experience 
Rating:
5.0

Very nice and helpful staff! I lost my mother and the staff made sure I received help at the last minute to get a truck and also storage. Thank you team excellent job.

DYWAN CARGLE  |  First Impressions 
Rating:
5.0

Best Uhaul location ever !

Dareicia Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sisseseney Terrell  |  Overall Experience 
Rating:
5.0

Thank you so much Danielle she is very helpful and sweet

Shantavia Mcdowell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reshanda Woodard  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Xanthe Robinson  |  Overall Experience 
Rating:
5.0

Every one was so helpful they treat me so kind like i was there Grandmother i felt so safe here everybody was just wonderful i am going to tell every body i know to come here

donetta womble  |  First Impressions 
Rating:
5.0

Had to get my things out. Storage went up 10 dollars. Didn't understand WHY???

sandy vaughn  |  Overall Experience 
Rating:
5.0

Staff made sure you are happy with your rental choice. Excellent customer service!

AVERY JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sisseseney Terrell  |  First Impressions 
Rating:
5.0

Thank you for being so understanding with my crises. I hate that I had to pay for a whole day that I was unable to utilize my truck because someone drove out of town with my keys and purse. But the staff communicated with me and extended my day. Thank you so much!

Paula Gomes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cassidy Creed  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nakeshia Whittier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CONCHAYLADARSHAI SMITH  |  Overall Experience 
Rating:
5.0

I wanna give a BIG THANKS TO DANIELLE MCFARLAND, KENNY, QUE, you guys are the best. I appreciate your customer service and your willingness to go the extra mile to accommodate all of my moving needs. THANKS SO MUCH AND MAY GOD BLESS YOU ALL AND PROSPER YOU ALL!!!!!!!!!!!

Dquilla hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derrick Hicks  |  First Impressions 
Rating:
4.0

Danielle was very helpful when I first contacted Uhaul for a storage unit.

Patricia Meadows  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jamario Calhoun  |  Overall Experience 
Rating:
4.0

I saw a few roaches and bugs on the floor when I moved in but I don't think any were in my unit. I was worried about my stuff being there because I didn't want to bring any pests home, but I think management said they sprayed and eventually I did not see any bugs anymore. Other than that, the staff was very very friendly and courteous and helpful and they all made sure that my concerns were taken care of. I would definitely recommend this facility to a friend.

KRISTEN FOLSOM  |  Overall Experience 
Rating:
5.0

Danielle McFarland is my #1 Quality Customer Care Service Manager. She is very professional, efficient and respectful (which is hard to find these days). Thank you so much for choosing her to service the Fulton Industrial Blvd site. We need more like her and the quality she provides to the customers, thank you so much Ms McFarland!

JUANITA JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darryl Bufford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Williams  |  Overall Experience 
Rating:
5.0

Needed access to bigger door

tamika barnes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joel McFarland  |  First Impressions 
Rating:
5.0

Only thing is it doesn’t seem to be temperature controlled. We moved out of life storage the same day. Life storage was way cooler on the inside. I will stop by later this week to double check.

Brittany Bruno  |  Online Move In 
Rating:
2.0

I will never rent it still hurts at this location

Clayton Sinegal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alnisa Thomas  |  First Impressions 
Rating:
3.0

The reason We can’t give an excellent rating is because We were locked out of our unit even though we had paid for the month. Emailed the manager regarding the issue, never heard back. When we signed up for the unit no instructions, nothing was told how to access the unit to prevent the alarm to go off. Every time we went to access the unit the alarm went off even after we were finally told we were to put in our code. Actually that happened with everyone. Communication was lacking.

PAUL BROUSSARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicola Jack  |  First Impressions 
Rating:
5.0

I would definitely recommend.

Adriana Wooling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meagan Coston  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wendell Stepp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Banks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yolanda Beedles  |  Overall Experience 
Rating:
2.0

Need to hire new staff that knows the true meaning and importance of customer service. There's always a line and the workers seem confused or unaware of what's going on around them.

Loretha Lunn  |  Overall Experience 
Rating:
5.0

The staff was Great !!!💯💯💯💪🏾💪🏾💪🏾🥃🥃🥃

PORSHE SHARPTON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KEITH LIPSCOMB  |  First Impressions 
Rating:
5.0

The U-Haul representatives were welcoming, professional and efficient. The entire process of renting a cargo trailer and monthly storage unit was pleasant, economical and met all of my storage needs!!!

melvin ross  |  First Impressions 
Rating:
5.0

Danielle provided great customer service and super helpful!!

KIPP METRO ATLANTA SCHOOL  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Siretha Slaughter  |  Overall Experience 
Rating:
5.0

Daniel was very fast and professional.

Alfreda Rogers  |  First Impressions 
Rating:
5.0

Danielle was by herself. The store was super busy. But she remained calm, professional, and handled each customer.

Shuanta Broadway McDaniel  |  First Impressions 
Rating:
4.0

facility can used some more moving carts/dolly.

Anthony Perreira  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chanel Geter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LASHAWN WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shernanda Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Wilder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nesa Bell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Benjamin Balousek  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

OLIVER HOOKS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Arnold Paterson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JASMINE DAVIDSON  |  Overall Experience 
Rating:
5.0

Danielle is the epitome of customer service she needs to be in upper management immediately so other locations can learn from her leadership

KEJUAN HULL  |  Overall Experience 
Rating:
5.0

Thank you Ms Danielle

FLORENCE CHIGANZE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AVERY JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AVERY JACKSON  |  Overall Experience 
Rating:
5.0

The manager was short staffed! But she was professional and knowledgeable on everything that needed to be done! She was multi tasking 3 customers at one time with a smile 😃! She took care of ALL OF US! Thanks Danielle 😊

VICKI COBBETT  |  First Impressions 
Rating:
5.0

Staff was very professional and helpful.

EDGAR C WALBROOK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frances Vanessa Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Hunt  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

chyna austin  |  Overall Experience 
Rating:
5.0

I have used this particular site several times for storage and Uhaul rentals and they have always provided great service!

JEFFREY BOZEMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Konstanza Latimer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOURDES JACKSON  |  First Impressions 
Rating:
4.0

Danielle was very helpful, she even provided her personal cell phone if I needed further assistance.

Patricia Meadows  |  First Impressions 
Rating:
5.0

Ms. Mc Garland and staff are very professional and courteous. Thank You!!!!

Gary Buggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nichelle Sadler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES LONG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ShaQuonna Woods  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Ibos  |  Overall Experience 
Rating:
4.0

Great experience. Mrs. Tracy was quick and helpful. It would be amazing if you had numbered signs on the walls in the storage area to indicate which directions the numbers flow in because it’s easy to get turned around in there and end up lost since they don’t flow consecutively. It can be rather inconvenient to waste time running around trying to find your way. Other than that improvement I’d definitely recommend this location to others. Also I hope they locate the round locks soon. The temporary lock they gave me is definitely not as secure.

Timimah Yehudah  |  First Impressions 
Rating:
4.0

You need to be able to access this facility after hours. Also the unit I reserved online does not exist at this facility - please make sure your online reservation system actually reflects what units are available.

Charlotte Schwartz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve Brock  |  First Impressions 
Rating:
5.0

General Manager very nice and helpful.

Gary Buggs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anttione Hoffler  |  First Impressions 
Rating:
5.0

There was a lady and young gentleman that went over and beyond to help us even stayed after there time even though they clocked out they didn’t stop until I was completely and for that alone y’all need give them people a raise 🤷🏾‍♂️ Thanks again

Dnisha James  |  First Impressions 
Rating:
5.0

Saundra Robinson Doss was very helpful and had excellent customer service. Very personable and made this process very smooth for me.

Carolyn Chester  |  First Impressions 
Rating:
1.0

I drove 10 hours and when I arrived to the unit. The person on staff left early before 5 and I was unable to get in. I called multiple numbers and no one was able to help. I hired movers to drive from out of town and pack my things only for them to drive another 4 hours with no access. There was no access code to get to the level my unit was on. Now I have a uhaul full of things and no help to unload. Worst experience ever !

Brittany Gilmore  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Darryl Bufford  |  First Impressions 
Rating:
5.0

Great customer service

TAVIUS ALLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Ibos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiffany glenn  |  First Impressions 
Rating:
4.0

Should be available after 7 pm to access things in storage. Other than that everything was good 👍🏾, staff was respectful and friendly .

Bianca McNeal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheretta Dunn  |  First Impressions 
Rating:
5.0

Best facilities so far bar none

William Angulo  |  First Impressions 
Rating:
3.0

This facility was great. The only thing that wasn't was the hours. Working people have a hard time moving in or out between 7am and 7pm. We had to actually take off work to do what we had to do during these hours.

Brian Thompson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kristina GUARDIOLA-MALONE  |  First Impressions 
Rating:
5.0

Great staff,nice and helpful Mrs. Saundra, Maurice, Danielle and another young man.

Sandra Montgomery  |  Overall Experience 
Rating:
5.0

No issues, thanks.

Jerica Smith  |  First Impressions 
Rating:
5.0

The manager that was there was super helpful and friendly along with all of the staff that was there working and able to handle the high volume business that was there on an extremely busy day and this location was the best experience I had throughout this entire Uhaul experience

Erik Kobielnik  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

REGINALD JOWERS  |  First Impressions 
Rating:
2.0

Danielle is always great but the men in that facility are the rudest people I’ve ever met

India Greene  |  Overall Experience 
Rating:
5.0

The employee was really friendly, knowledgeable, and attentive.

Kashmere Karter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arnette Lawrence  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KANDACE RICHARDSON  |  First Impressions 
Rating:
5.0

The manger Danielle was great she didn't realize that she was helping a family me,my brother and my daughter. She was great and really understanding. Would tell everyone about the great service she gave to my family.

KIM SPRINGER  |  First Impressions 
Rating:
5.0

The staff is amazing!!

Nicole Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrienne Washington  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Terica Lockhart  |  Online Move In 
Rating:
5.0

Loved trying storage for a free month. Easy to use and get stored.

angela oleszko  |  First Impressions 
Rating:
4.0

0

Joan Polite  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Paul Sapp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronnie Toliver  |  First Impressions 
Rating:
2.0

Rude staff and the storage hours are inaccurate. Got there and they wouldn’t let me load my items because they said they close at 7 but the reservation said 10. Waste of uhaul truck and my moving company.

Rolanda Smalls  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tonia Clemons  |  First Impressions 
Rating:
4.0

It was very busy. The employees was way too late back.

KIMBERLY DEWALT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kreasha Garrett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberta Hayward  |  Overall Experience 
Rating:
5.0

Danielle had it going on. She was taking care of three customers at one time. She was quick about it but thorough. A great experience

Brian Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Coletta Jordan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Turkvant  |  First Impressions 
Rating:
2.0

Customer friendly, but it took the employee about 30 mins to get me checked in after I did an online reservation. That was the only hiccup about coming here I was pressed for time and seemed the employee needed more urgency.

Bobby Johnson  |  First Impressions 
Rating:
4.0

Cannot access unit after hours yet but once everything is in place, this will be a nice storage. I did have one problem but Danielle handled it very professionally and courteously and all is well.

Althea Alexander  |  First Impressions 
Rating:
5.0

The staff at this facility is very friendly and above nice. They go above and beyond with there customers..I will recommend this facility to everyone...

Roberta Hayward  |  First Impressions 
Rating:
1.0

Access hours doors are terrible.

Andre Green  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CONCHAYLADARSHAI SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Geraldine Gilliam  |  First Impressions 
Rating:
4.0

Thank you!

DENEVIA COLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leon Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thaddeus Long  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jennifer Murgerson  |  Overall Experience 
Rating:
5.0

Staff full of Righteousness

TYLER MICKENS  |  Overall Experience 
Rating:
5.0

The staff are awesome and helpful in every way!

Sherry Lomax  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abraham mcdowell  |  Overall Experience 
Rating:
3.0

Could explain the contract better than what was displayed.

veronica mckibbins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER MCMICHAEL  |  Overall Experience 
Rating:
5.0

Danielle McFarland has to be one of the best customer service representatives I've ever worked with. She was personable, professional, effective and really helped me and my husband out.In fact, after she gave us our paperwork, I noticed her card said "team member since 2012" and I told my husband how I thought that tracked b/c she was obviously so good! Please, give this woman a raise!

Stephanie Sanchez-Gates  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Emily Webster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Siretha Slaughter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MALCOLM BURNS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tracey Mikell  |  First Impressions 
Rating:
5.0

The staff is very nice, professional and courteous.

Amelia HARRIS  |  Overall Experience 
Rating:
5.0

Mrs. Danielle is an amazing employee and sales person. She always help when I have a concern

Pearl Lilly  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Latoya Rhodes  |  Overall Experience 
Rating:
5.0

Ms. McFarland is so sweet and she make sure everything good with you. If needed again I would come back here❤️

Sakela Taylor  |  Overall Experience 
Rating:
5.0

very friendly staff and helpful

Amelia HARRIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

beatrice Daniels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna Cooper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dione stearns  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kendall White  |  Overall Experience 
Rating:
1.0

Owner did not file autopay even after I filled out the paperwork in front of her, so I got changed with a late fee. They keep sending late payment emails even after I cleared the matter up. The doors rarely open. They never answer the phone. In fact, every time I go in the phone doesn't ring leading me to believe they turned it off. They don't answer the coms at the storage doors when they don't open. They claim it's broken but never fix it (it's a brand new storage facility.)

Kendall White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kathy withrow  |  Overall Experience 
Rating:
5.0

Great customer service

robert miller  |  First Impressions 
Rating:
5.0

Everyone

Pearl Lilly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sean castelow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Saundra R. Doss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

musa sillah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kevone lacy  |  First Impressions 
Rating:
5.0

Danielle and staff were very friendly, helpful, knowledgeable, and professional. It was evident they enjoyed their jobs and I was thoroughly impressed with their high level of customer service. Outstanding experience and super job by the employees!

Renata Stone-Callier  |  First Impressions 
Rating:
5.0

Thanks alot for the help with my unit n for being so kind..

Dwight Jackson  |  First Impressions 
Rating:
5.0

I love Danielle.....she's amazing. They have a courtesy moving roller cart.... I had so many big boxes and bags so using that particular rolling cart i was able to unload my things from their uhaul truck into their shortag storage in no time. Thanks so much.God bless

Santana Newell  |  First Impressions 
Rating:
5.0

Definitely satisfied!

Kristen Lee  |  Overall Experience 
Rating:
5.0

Amazing Team, Went above and beyond to get boxes scheduled on time. When movers flaked, they were on it immediately to resolve and help find other movers.

ALINA ROBERTSON  |  Overall Experience 
Rating:
5.0

Amazing Team, worked well to communicate and accommodate mine and the movers needs.

ALINA ROBERTSON  |  Overall Experience 
No reviews have been submitted for this location.

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