Customer Reviews for U-Haul Moving & Storage at Florin Rd

5,614 comentarios

3026 Florin Rd   Sacramento, CA 95822
(W Of Hwy 99)

(916) 395-1601

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(916) 395-1601

3026 Florin Rd
Sacramento, CA 95822
(W Of Hwy 99)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Taranette F. 
Clasificación:
5.0

Couldn't ask for better service.

Krista L. 
Clasificación:
5.0

they were great

DAN LEE J. 
Clasificación:
5.0

You don't need to change any team customer service was excellent there was a long line to get a truck but was moved very quickly .

RICHARD P. 
Clasificación:
5.0

This is my 2nd time with this location. I would recommend this place to everyone!

Gina T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

Outstanding customer service even in the midst of being crazy busy

PAUL O. 
Clasificación:
4.0

El cliente no dejó un comentario.

RIMA T. 
Clasificación:
5.0

Excellent customer service! Victor was great, we'd recommend this location to anyone!

Melissa V. 
Clasificación:
5.0

Great customer service on a hectic morning after vandalism to majority of their fleet. Those are the moments that make it easy to forget about the customer and let the customer experience slip due to the setback but the guys here were still courteous and helpful. Will return for sure when needed.

QUENTIN S. 
Clasificación:
5.0

Management was great! Thank you for always taking care of guest!

KENNETH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY T. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
2.0

Understaffed Very slow Had to redo all the paperwork already done online Redundant

Robert Y. 
Clasificación:
1.0

This rating is because you are sending me a survey for a Unit was cancelled. I should NOT be receiving this survey, the sales person, disconnected the unit from my car because the left turn indicator was not working. He took the contract and told me I did not need to do anything more, he would cancel the order. I will not accept a credit card charge on my CC for this cancelled rental.

Jerome H. 
Clasificación:
5.0

Andrew was absolutely AMAZING. He is a total God Send. He literally helped our family MOVE onwards after the recent death of my Sister who was a medical professional that passed away from Covid. Thank you for your help and kindness. Dios los bendiga.

Glendyn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROONE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCO C. 
Clasificación:
4.0

Great customer service.

ANTHONY H. 
Clasificación:
5.0

Excelent customer services

Rocio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUA L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Onica R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan U. 
Clasificación:
5.0

Get rid of the truck. That thing feels like it's falling apart.

Mike L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANAYA D. 
Clasificación:
5.0

Staff was helpful and patient. Quick service!

Benjamin A. 
Clasificación:
2.0

1st truck had no gas and check engine light on. Paperwork took too long and employee appeared unprepared to receive customers at 9:00 a.m. They need someone who controls the office as others assist customer with trucks outside.

deidra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trishamarie C. 
Clasificación:
5.0

I am a returning customer and had another amazingly easy and friendly Experience!!! This location's employees and Manager Victor Are incredibly compassionate and caring! I will tell everyone I know and return for sure! Victor made my day!

ERYN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

David N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawit S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel H. 
Clasificación:
5.0

I was in the store 4 times for services & purchases, each time the staff was friendly, helpful & professional (especially Andrew & Victor/manager) The best moving experience ever.

GERALD WESLEY C. 
Clasificación:
5.0

The service was great! I came here to install a hitch so I can attach my cargo carrier. I called to change my drop off time and they were very accommodating. They were done before the estimated time and then explained everything to me.

Teresa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE F. 
Clasificación:
4.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

Best service

HUNG L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVIN R. 
Clasificación:
3.0

Other than the location was not the correct location everything was fine. We had reserved the truck to be at the 65th Street location and had to drive to the Florin location.

James H. 
Clasificación:
5.0

The Caucasian he talked with deep voice helped me load into my vehicle. I had my son in hand and without asking he said “let me kid that up for you man!” I appreciated gesture. Definitely a returning customer. SAM

Sam L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty W. 
Clasificación:
4.0

That u haul workers explain the rental requirements In full detail for every customer...

Jeff C. 
Clasificación:
3.0

Make sure trucks has full or half tank of gas

Deidre C. 
Clasificación:
4.0

The vehicle was not as clean as it could have been, I would suggest hiring a team to be totally devoted to cleaning so they are very clean interior / exterior, other than that the service was above average.

Edwin B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rhonda W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tania D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARISOL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reba B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERESA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVIN R. 
Clasificación:
5.0

Well everything was great except the truck had a very strong smell of Marijuana. Terrible not what I paid for.

PETE C. 
Clasificación:
5.0

I've rented several times from U-Haul on Florin always deal with Victor he always takes care of things right away done no problems I have nothing but excellent things to say

Andrew P. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY H. 
Clasificación:
5.0

Both the agents and the efficiency of the reservation, the pick-up, the hook up, the return was excellent.

ARNOLD R. 
Clasificación:
5.0

It's hard to improve on profection or as close to perfect as one can get. This store it's manager and staff are super, and customer oriented. Keep up the great work!

Alfred F. 
Clasificación:
5.0

Friendly staff and very helpful. Hitch and cargo carrier look great installed on my car. Looking forward to next camping trip.

Danny N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juanita V. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUDSON S. 
Clasificación:
5.0

Victor and company go above and beyond every day.

David B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eder C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN L. 
Clasificación:
5.0

Nothing needed.

Christopher M. 
Clasificación:
1.0

When more than two people are waiting in line, other employee should jump in and help at the counter

Lawrence T. 
Clasificación:
5.0

El cliente no dejó un comentario.

june H. 
Clasificación:
3.0

El cliente no dejó un comentario.

VALERIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerson G. 
Clasificación:
5.0

"Every Thing Is Groovy Baby!"

DAVID S. 
Clasificación:
5.0

I think they should have more Employees working in the morning because I had to stand in line for about 50Minutes and I have arthritis in my back really bad and it was very uncomfortable the staff that was there he was great and yes I would come back

Tina A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

Your my go to moving truck tks

Karen B. 
Clasificación:
5.0

Keep It Up The Good Work. Especially In Answering Customers Calls And Offering Exemplary Executive Customers Care. Solving Their Problems And Needs. Thanks . Mic.

STANLEY M. 
Clasificación:
5.0

The main cashier was very positive unfortunately I didn't get his name

Jay S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALFRED F. 
Clasificación:
4.0

I was a very pleasant experience. Great customer service grom Eric

Violet O. 
Clasificación:
2.0

First off the store manager wasn't there and the employees apparently don't have the combination to the safe where ALLL the keys are. The manager WAS NOT reachable by phone. I had to wait over a hour before someone was finally able to access the keys. I would've asked to go to another facility but this one was the only one open that early.

NICOLE T. 
Clasificación:
4.0

Hi! I ordered a dolly with the truck but it wasn't in there once I got to the location of moving. But otherwise it was well maintained, odd that the gas tank is so low but that worked out well. I believe they charged me for an insurance option other than the $14 option.

SARAH B. 
Clasificación:
5.0

No changes

RHONDA S. 
Clasificación:
1.0

Rip off on gas. That's how uhaul makes money and profit from the customer. They know to leave gas tank at 1/4 or less so we can fill it up and sure enough to return it with more gas in it without getting compensated for it. Then you can switch a round trip fare to a one way fare without a freakin fee involve . This is beyond a disaster experience and I will let future customers know to beware the gas scam uhaul uses to profit on gas

GLENN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

Everything was great

Wavery C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick K. 
Clasificación:
5.0

The GM had everything in tip top shape and was still moving like he was a regular employee!!!!!!

DWAYNE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VITESHWAR C. 
Clasificación:
5.0

Have another customer service rep available to keep the line moving faster

Mark J. 
Clasificación:
5.0

The manager at this location is super cool and helpful.

Crystal B. 
Clasificación:
5.0

Very well friendly and very professional. He help me with all my needs with the vehicle. This group works well together I don't see they need improvement. Great job!!

SANDRA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISANNE S. 
Clasificación:
5.0

All is good!

Harry S. 
Clasificación:
5.0

Make sure customers don't have to feel guilty if they have to keep the equipment longer than anticipated that's the only issue I had but overall the service was excellent. Everything was done in a timely manner

Joan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

GINGER H. 
Clasificación:
5.0

Victor the man

ANTHONY E. 
Clasificación:
1.0

I need the area manager to call me or store manager too many issues that are very unpleasant anf unprofessional

ELENA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yulian O.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary B.  |  First Impressions 
Clasificación:
5.0

Stressed and time crunched for needing storage. I wanted drive up access for convenience. I called all over. Every other place ( if they even had a unit available ) was double in price! Check in was quick, easy and hassle free! ¡Gracias!

Kimberly P.  |  First Impressions 
Clasificación:
5.0

Victor was extremely helpful.

Gloria C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ericca W.  |  First Impressions 
Clasificación:
4.0

One time I was out of the country and my unit was broken into and I have a hard time trying to claim my loss until now still didn’t get any claim from the insurance for my loss, other from that every thing was goo.

NGALANOA U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew p.  |  First Impressions 
Clasificación:
5.0

Victor is a great guy. Made the experience a good one.

Troy L.  |  First Impressions 
Clasificación:
5.0

The gen,manager @ the Florin store is prince!👄🥰🥂🤗

Laurise B.  |  Overall Experience 
Clasificación:
5.0

I like help they give so great full

Adelina C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arkayvieya J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Curt T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
5.0

We experienced nothing but professional people during our time with your company. We would like to thank you for your service & providing us with a place to house our items.

LARRY J.  |  Overall Experience 
Clasificación:
5.0

I was very impressed with the customer service,and would recommend business to florin Rd location.Thank you Mr.Gerson.Lawrence.Durham.

lawrence d.  |  Overall Experience 
Clasificación:
5.0

Excelente atención hablan español e ingles eso es buenísimo

maris u.  |  Overall Experience 
Clasificación:
5.0

Victor was awesome I was helped as soon as i wLked in the store! It was quick and easy to rent my storage unit. I was taken to the unit to make sure it was sufficient and clean. I was given Victor's business cards and told to contact him if i needed anything at all. I will definitely use uhaul again.

PAM R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jasmine H.  |  First Impressions 
Clasificación:
5.0

I would recommend my friend

Stephanie W.  |  First Impressions 
Clasificación:
5.0

Victor was awesome!

CAMERON W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anderson V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurise B.  |  First Impressions 
Clasificación:
5.0

The Staff at this location was most helpful. They definitely made my move easy .

Tam N.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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