Always Excellent Customer Service. Only U-haul I will go to. Mark waited on me, Bailey and Jerry. Helped me also. Keep up the Excellent Service. Thank You
bernice t. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at Eubank
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
I'm just still waiting for a balance to see if I have a credit, Last time i had a credit and never knew it. But other than that Good Service Thank You
bernice t. | First ImpressionsI was very disappointed due to the fact that I was promosed two months free and then the employee denied he had said that. Had rented a moving vehicle and when i got to location off Coors they couldn't find reservation. I think this bate and switch is a terrible practice that employees use is very dishonest.
Elaine S. | Overall ExperiencePlease always keep in mind...most people are not regular users of storage facilities. Please assist, accompany anyone who expresses confusion in understanding how to access a locker. Walk them thru it and explain. When I left...(27th of June) to move my belongings to a much closer locker company location, I asked a u-haul employee on the parking lot if I neede
Connie H. | Overall ExperienceVery well maintained facility, with a friendly staff. I wouldn't hesitate to use their services again.
Antony l. | Overall ExperienceThe storage unit was very useful, adequate, and nice. The staff was great. The location and condition of the facility were great. The only minor thing was that lighting in the unit would have been better. Gracias.
SALLY G. | Overall ExperienceFriendly, helpful staff. Facility well maintained. Best prices in town. Overall great place for storage and best place for planning moves. Would definitely be a repeat customer.
Bruce D. | Overall ExperienceGreat first-time renter experience. They answered all my questions and listened to my concern about my very densely-loaded truck's load. We had options ready; but we were right on the first go.
virgil j. | First ImpressionsClean, affordable, easy to get to.
Bruce D. | First ImpressionsX
MARIA R m. | First ImpressionsIt was a perfect 2 month place to keep my excess things while selling one house and buying a new one. Never had a single issue.
Matthew T. | Overall ExperienceI would like to give a special thanks to the employee at Eubank and Indian Rd. U-haul. Josh was nice enough to help us unload and was extremely helpful. U-Haul can use more employees like him.
leslie t. | First ImpressionsGreat staff. Customer service was excellent.
Dennis W. | Overall ExperienceWe were very pleased with the service we received, pricing was a tad high, but everything was good.
david c. | Overall ExperienceRep was great
Dennis W. | First ImpressionsJeremy is extremely helpful
Jimmy G. | Overall ExperienceThe guys onsite were a tremendous help to me when it was discovered that the U box had been loaded on the trailer backwards at the warehouse facility. They got the problem resolved quickly.
David C. | Overall ExperienceThe only reason that my review was not an excellent was because the location seemed to be understaffed.
mario g. | Overall ExperienceI was charged storage fees for my Ubox a month after I had emptied it out. They did not close out my ticket and I got charged for it.
Brian M. | Overall Experience