Comentarios del cliente para U-Haul Moving & Storage at East Speedway

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at East Speedway

Grado total:

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Aaron M. en

Grado:

El cliente no dejó un comentario.

Michele S. en

Grado:

The truck and equipment were fine and the employees were friendly and helpful. The only thing I did not like was the web site kept changing my location and telling me locations further away were closer, when in fact they are not. I picked this location because it is close to my house. Otherwise, overall, a great experience. Thank you!

Dean C. en

Grado:

Only one service provider during a very busy morning. Scheduled for 7:30am pick up. Didn’t leave until 8:00. Scheduled on-line for a dolly, expected it to be in van. Left and realized it was not in there (credited upon return). Just stuff to be aware of depending on how and when you schedule a service.

Martin K. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

El cliente no dejó un comentario.

Gerald S. en

Grado:

Michael was first rate when we chatted on the phone setting up this rental. He was equally diligent upon arrival in Tucson.

ashley H. en

Grado:

El cliente no dejó un comentario.

Dennis C. en

Grado:

The young man that checked us in when we return the truck was fantastic it was his first day doing check-in’s and then the management helped us tremendously we can’t think you enough at U-Haul at 16000 S. Houghton Road

Roxanne S. en

Grado:

Great service.

Joseluis C. en

Grado:

El cliente no dejó un comentario.

Laura L. en

Grado:

El cliente no dejó un comentario.

Marilyn R. en

Grado:

El cliente no dejó un comentario.

Timothy S. en

Grado:

El cliente no dejó un comentario.

Peter P. en

Grado:

El cliente no dejó un comentario.

Ryan C. en

Grado:

El cliente no dejó un comentario.

Gene R. en

Grado:

Employee that checked out and hooked up my trailer was superior! I was agitated about a misunderstanding with the rental agreement and he talked me through it keeping his composure. An asset to this company for sure. Equipment performed perfectly. Turn in this morning was fast and my receipt was at the register before I was. My third visit to this facility. I’m very pleased.

Shirleymarie B. en

Grado:

Excellent experience and very much appreciated. Will definitely use again and recommend to others as well.

Shirleymarie B. en

Grado:

Everything went well and the service was great.

Mark C. en

Grado:

El cliente no dejó un comentario.

Jacob S. en

Grado:

El cliente no dejó un comentario.

david W. en

Grado:

I had to wait over 1 3/4 hour to be wated on. There was only one person taking care of customers. He was taking there order then geting therr truck. Then to the next . Never saying sorry for the delay. Then another person came in from out back and took care of me. Ge told me he was taking care of another person out back using a forklift. I have never been treated so unprofesinal.

Diane C. en

Grado:

Everything was great the people were so nice thx??

Deanna J. en

Grado:

Refunds to cash card deposits should be in cash. It is not nice to wait 3-5 business days for cash you had. I needed that miney and its now in limbo. Give customers the right information in advance, please or upgrade your systems to perform 21st century money management

Jeremy C. en

Grado:

El cliente no dejó un comentario.

Brian W. en

Grado:

The owner/manager was a solid guy. Straight forward, very efficient and Professional! Didn't charge me for locking the keys in the truck on return...Wirh the lights running. Great location! Don't rent from the Kolb location. Reserved my truck 10 days out and recieved a phone call 1 1/2 hours prior to picking it up. They didn't have my 17 footer. Even when I ask the guy I see 6 of them. Glad the speedway location took my business. Definitely will be doing business with them soon even there a few miles out of my way. Thank you Harold!!!!

Nicholas H. en

Grado:

Excellent customer service!

Adrian I. en

Grado:

El cliente no dejó un comentario.

Kevin W. en

Grado:

The guys who helped us were great!

Samuel B. en

Grado:

El cliente no dejó un comentario.

Rory C. en

Grado:

The truck needed maintenance, cracked windshield cracked further, driver's wiper blade needed replacing (useless in rain), sucked gas more than usual and difficult to steer. Took extra driving time!

Robert B. en

Grado:

El cliente no dejó un comentario.

Joan K. en

Grado:

The guys were great, but gal behind the desk needs to get off her cell phone and work on customer service skills.

Coleman M. en

Grado:

El cliente no dejó un comentario.

Alan H. en

Grado:

El cliente no dejó un comentario.

DAVID W. en

Grado:

Be specific where to find the lockbox. I'm not sure who is responsible for the one negative experience in my rental (the facility or uhaul corp) but the lockbox for the key to the truck was not on the truck (as shown in video) but in an area I didn't notice near the front door of this uhaul facility. I then called uhaul and they couldn't help me! It would be easy to have notes on a facility mentioning where they keep the keys, and even a mention of "have you looked around this location for other places they might have lockboxes"...but no. He just said i would have to wait for the facility open....really? That is terrible cust service! Thankfully, after a bit of frustration and waiting for the facility to open in 45 min, an employee showed up early and directed me to the lockboxes. That guy was awesome, and saved a lot of bad reviews.

JEFFREY W. en

Grado:

Great job. Fast service, knowledgeable staff, will recommend to friends.

Christopher H. en

Grado:

El cliente no dejó un comentario.

michael c. en

Grado:

Great customer service with everyone I interacted with.

James A. en

Grado:

no commit

Glenda Q. en

Grado:

I had a great experience with the company

Lorraine P. en

Grado:

thank you! great customer service, my furniture was well taken care of and we will be renting a storage unit again soon due to remodeling

Alexander B. en

Grado:

Great service and nice people. Sincerely, Alex

Gary M. en

Grado:

the staff was very pleasant and helpful.

hilary h. en

Grado:

The staff miscommunicated and did not have my reservation available. However they did everything they could to remedy the problem.

Helena r. en

Grado:

Half my belongings went missing ...

maynor steven D. en

Grado:

you do not have an elevator for 2nd floor access to storage rooms

PATRICK C. en

Grado:

With the exception of the uhaul on Rt 95 when he rented me a 10 ft truck knowing I had a motorcycle. No ramp. Also the uhaul person on speedway wouldn’t let me throw away a bed it didn’t fit storage.

MARTHA g. en

Grado:

We appreciated being able to make arrangements for our student via long-distance. Everything went fairly well. Thank you.

Shae G. en

Grado:

You guys were wonderful! So very helpful too! Thank you.