Comentarios del cliente para U-Haul Moving & Storage at East Nob Hill

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at East Nob Hill

Grado total:

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Kimberly C. en

Grado:

Very friendly staff, easy pick up and drop off.

David B. en

Grado:

El cliente no dejó un comentario.

ARNOLD R. en

Grado:

Your computer app. Sucks! Can’t hardly navigate your website! Miss the old uhaul!

Paul W. en

Grado:

checked us in with courtesy and trust. AWESOME!

John M. en

Grado:

El cliente no dejó un comentario.

DARRYL B. en

Grado:

El cliente no dejó un comentario.

mary w. en

Grado:

THE GENTLEMAN WHO HELPED ME WAS ABSOLUTELY WONDERFUL I COULDN'T HAVE ASKED FOR BETTER ASSISTANCE.

Brian A. en

Grado:

El cliente no dejó un comentario.

Karen K. en

Grado:

Professional & knowledgeable to assist with my needs. Correct vehicle for move.

Graham W. en

Grado:

Easy return

Etelbina M. en

Grado:

Pat was awesome excellent customer service. Thank u .

Eric S. en

Grado:

El cliente no dejó un comentario.

Jason C. en

Grado:

El cliente no dejó un comentario.

Timothy K. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

thumbs up !

ROGER T. en

Grado:

Patrick was extremely professional and helpful both times that i have rented from there in this past week.

Sabina T. en

Grado:

El cliente no dejó un comentario.

Patrick N. en

Grado:

Patrick was excellent and fast! Very nice facility.

Jack S. en

Grado:

Very nice people.

KATHY P. en

Grado:

Nothing. Everyone was friendly and professional.

Jose V. en

Grado:

I was called and ask to return to this location rather than the original drop-off location (Wapato) due to this location not having the appropriate equipment to rent to another customer. When speaking to the customer service agent on the phone, I was told my mileage rates would not be affected and to not worry about any overages. When I arrived to drop off my truck and tow dolly, I was immediately told by a different customer service agent that I needed to pay for the mileage overages. After informing them I had already made arrangements with the female agent the day before, the current agent reluctantly removed the overage charges. The attitude that the agents portrayed were not friendly and inviting and were rather abrasive and condescending. I was giving the impression that I was being done a favor, by bring the equipment to them rather than the original drop-off location 20 miles closer to my destination. I would recommend some refresher training on customer service etiquette.

Phil c. en

Grado:

El cliente no dejó un comentario.

Steven C. en

Grado:

El cliente no dejó un comentario.

Ellen H. en

Grado:

El cliente no dejó un comentario.

ALEJANDRO T. en

Grado:

Solo que la siguiente ves que le den un beiculo al cliente se fijen la cantidad correcta de combustible que tiene al entregarselo. Me diero el papel que tenia 1/2 tank.. Y tenia casi el 1/4 . bueno lo tube que regresar con 1/2 tank

William K. en

Grado:

El cliente no dejó un comentario.

Teresa D. en

Grado:

El cliente no dejó un comentario.

Patricia M. en

Grado:

Great people. Casandra has been very patient with us getting storage set up. Climate control is exactly what we need. Thank you.

Misty J. en

Grado:

El cliente no dejó un comentario.

Elijah W. en

Grado:

I rented a 15 foot truck. The truck was very nice and drove well but did not have cruise control. That would have made the trip much more pleasurable. Other than that, everything was great.

Paul W. en

Grado:

The location at 305 T Ave. in Anacortes, WA was a great location (Cap Sante Mini Storage). Awesome service!!!!! U-Haul.com was accommodating in providing us with a 10-ft truck when the trailer we were promised became unavailable.(The compensation was awesome!) In the agreement, we were promised unlimited mileage. However, when I returned the truck to Nob Hill location in Yakima, WA, I was charged mileage on the truck I rented although the destination was known, and I returned the truck a day early. I feel that this was an oversight to promise the customer unlimited mileage and then charge, especially when the destination address was in the rental agreement. I feel that this was merely an oversight on someone's part, not intended. Overall, U-haul has been an awesome experience and I will use you again and again, and advertise for you! Thank you! Paul Warden

Jacob K. en

Grado:

El cliente no dejó un comentario.

Adrian R. en

Grado:

Very friendly staff. Great team, very helpful. They all deserve promotions. They helped me thoroughly with patience and excellent. Staff went above and beyond.

john m. en

Grado:

Great service!

gary c. en

Grado:

Thank you for everything.

Steven C. en

Grado:

Everything was great really great customer service very helpful

john m. en

Grado:

We rented this unit yesterday & so far so good. Good prices & good service!

William M. en

Grado:

Yes

Mark H. en

Grado:

I have never been to this facility. I was inappropriate charged for a fee for storage of my UBoxes and I can't find anyone who can tell me why.

Mark H. en

Grado:

I have never been to this facility. I was inappropriate charged for a fee for storage of my UBoxes and I can't find anyone who can tell me why.

shelli k. en

Grado:

When I checked in I got Military discount but first auto payment charged full When I move out they said I had to wait till Monday not from area. Plus they didn’t thing they prorate. Over charged

Benjamine Y. en

Grado:

1. U boxes were 7 days late 2. For 6 days no one could tell me where my boxes were 3. 1st 2 boxes showed up at 8 pm at night next 3 at 4 PM the next day 4. Poor communication and follow up

JARQUITIA W. en

Grado:

The ubox coordinator, Ms. Mock was horribly rude and failed to apologize on the company's behalf. Constantly accused me when I had everything in writing. Nasty attitude. Not timely with responding

Janette R. en

Grado:

Great service. I recommend this service to anyone relocating and is concerned about the safety of their products. I moved from Florida to Washington and all my belongings arrived in Washington intact.