Equipment was clean. Truck had no A/C which made for a hot and uncomfortable ride in above average temperatures. Riding with windows down was also very loud.TRACEY F.
Customer Reviews for U-Haul Moving & Storage at Eagles Landing
Stockbridge, GA 30281
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Alejandro V.
El cliente no dejó un comentario.Anthony S.
Everything was good very knowledgeable the young men hooked my vehicle up checked around it make sure all lights on gave me thumbs upDARRYL S.
El cliente no dejó un comentario.bhaveshkumar P.
The staff was courteous and friendly.Denise L.
The employees were very busy, but kind, professional, and helpful. Great work!rostyflav F.
El cliente no dejó un comentario.Susan F.
Thumbs upARLENE S.
El cliente no dejó un comentario.Katherine M.
The staff was very helpful and kind and they have all the equipment I needed at this locationJanelle R.
El cliente no dejó un comentario.richard U.
El cliente no dejó un comentario.Thomas G.
El cliente no dejó un comentario.Alan R.
El cliente no dejó un comentario.Latrease S.
El cliente no dejó un comentario.scott L.
El cliente no dejó un comentario.William G.
El cliente no dejó un comentario.Orlandra L.
El cliente no dejó un comentario.ANDREA H.
El cliente no dejó un comentario.Clinton J.
Fantastic serviceBERNARD D.
The initial service was slow, I had to wait too long before I received service, especially considering that employee where walking around. That being said people were nice and friendly.JohnE P.
Well the headlights barely worked. When I picked up the truck it was about midway between a half a tank of gas and 3/4 of gas. When I returned it I made sure it was a full 3/4 so that it was more than it had when I got it. I drop off the truck and trailer then check invoice about 30 minutes later only to find I've been charged nearly $80 for gas that wasn't in the truck when I got it! The lady I usually deal with who is superb in every way wasn't in and I was concerned right then that something wouldn't be right. I called customer service and the man I spoke with was a nightmare. I told him this whole situation... Mind you I patronize U-Haul at least once a month over the last several months. 3 times in fact in the last month. This man was insulting and rude inferring that I would have to pay for gas that was not there when I got it! Here's my question... Would that $80 of gas I disappointed have been worth losing me as a customer? I really want to know what your answer to this is... This trip my book that I actually didn't disputev was $400 she some odd dollars. The time about 2 weeks ago was a couple hundred I believe and the time before that was around $300 which all adds up to nearly a thousand dollars I've spent with useful in the last month. And $80 was really worth insulting me and losing me as a customer? I will never deal with anything except Diane every again. She is the only reason I use uhaul loyalty to begin with. She is the best thing uhaul has going for you. I contacted her on her off day as I was so distraught. And as expected she told me no big deal she'd take care of it her next day in the store. She's awesome. Don't let her get away!Angela K.
Customer service is really slow!Josette F.
Customer reps could be a lot friendlier and upbeat. I was not happy to know that mileage was so high. .99 on weekends. My $20 rental ended up being $100 each time to pick up and drop off some equipment. Had I known it would be that much, I could have had the items delivered at about the same price I paid.Sandra R.
El cliente no dejó un comentario.Carl H.
The drop off was at nightpamela B.
El cliente no dejó un comentario.Keenan F.
El cliente no dejó un comentario.LaVernee D.
I am very upset with Uhaul customer service. We had a flat tire on one your trailers. We had the flat at 2:30 pm on Saturday. After being told several times via text message that a tire service would be there in 90 minutes, no one came. Around 11:00 pm a tow truck came and towed the trailer to our home. One representative said upload a copy of our dinner receipt and Uhaul would pay for our dinner. I uploaded the receipt and have not been reimbursed. Also I was told someone from Uhaul customer action would give me a call within 72 hours. Needless to say no one has called me. I am extremely upset. We were stranded in an unfavorable area over 9 hours. After night fall the area was more unfavorable than daytime. The first time that we were told someone was coming to change the tire was at 5:34 pm and the second time was at 7:49 pm. However, neither one of those tire companies came. Then T&S Towing around 11:00pm. On Sunday morning around 10:30am a tire company came and changed the tire. We have been very inconvenienced and we would appreciate someone calling us asap. 404-454-4031. Steve and Sheila MahaffeySTEVIE M.
El cliente no dejó un comentario.GABRIELLE F.
El cliente no dejó un comentario.Kevin M.
El cliente no dejó un comentario.CHARLES K.
I use U-Haul quite often and this location is my new 'go to' location. Fast, friendly and every employee was eager to assist.Derrick G.
Make the web checkout work correctlyANTONIO S.
DO NOTHINGROSIE T.
El cliente no dejó un comentario.Miller J.
El cliente no dejó un comentario.DERRICK J.
El cliente no dejó un comentario.Christy B.
Make sure receipt is printed or emailed immediately!Stephanie H.
El cliente no dejó un comentario.Ewald F.
El cliente no dejó un comentario.Andrea W.
El cliente no dejó un comentario.Marvin G.
Upon last minute booking I was able to book and pick up my uhaul in a great time frame. Multiple selections of trucks to pick from.DARRYL G.
El cliente no dejó un comentario.Flora B.
I was misinformed some information when I booked my rental, but at the end of my contract I RESPECTFULLY notified them of the misinformation & they JUMPED RIGHT INTO ACTION, took accountability with no hesitation & corrected the mistake!! BEST CUSTOMER SERVICE EVER!! I would DEFINITELY recommend this location & would rent from here again! Thank you!!Cymone G.
El cliente no dejó un comentario.Valerie D.
This is the ONLY U-Haul provider I will ever use from now on... They are professional friendly and bend over backwards to make their customers happy. Excellent staff... Diane is irreplaceable. She's focused on her customers and she made this a great experience. If this were my store... She'd be in charge. Her demeanor is calm and caring and her commitment to service is unrivaled. I had recently had a very bad experience with a U-Haul dealer on highway 92 North in Fayetteville. This was to say the least a hassle and she charged me twice what the location at Eagles landing parkway did. Very unprofessional... Diane is gold... She completely changed my mind about your company after the very poor previous experience. Please thank her for her help and you certainly have a jewel in her! The store manager was not terribly accommodating and it appears that the title is the only part of management that he's got. Diane is managing this location but that young man has the title... If my experience with Jacob had been my only interaction I would've left unimpressed. Diane made everything great. Don't let her get away!Angela K.
El cliente no dejó un comentario.Terry M.
Just make sure the trucks that are reserved for a specific time are ready at that time. But everything else was a great experienceTOBIAS S.
El cliente no dejó un comentario.Kristen S.
Everything was great. Had a slight ant attack problem with the truck. But all the employees were very helpful and took care of meKristy H.
El cliente no dejó un comentario.TRAVIS C.
El cliente no dejó un comentario.ARTHUR W.
El cliente no dejó un comentario.Joni B.
El cliente no dejó un comentario.Thomasa C.
Excellent customer service with easy pickup and drop off.David B.
El cliente no dejó un comentario.HOLLY H.
El cliente no dejó un comentario.David G.
Agents very helpfulDonnie T.
El cliente no dejó un comentario.Terri R.
El cliente no dejó un comentario.Francis T.
Let them know the difference in price for one way if it's in state oppose to returning to the location you rented from. I could of save 50 dollars.lenora W.
I started using this location a couple of years ago. The staff has always been wonderful.Karshena M. | First Impressions
El cliente no dejó un comentario.Taijuan C.
This location is great. Always had equipment ready and clean. Their storage facility is well lit and clean as wellBrockston W.
Excellent ServiceJANE L. | First Impressions
El cliente no dejó un comentario.LARVESTER P.
El cliente no dejó un comentario.NATASHA F.
El cliente no dejó un comentario.Rajiv P.
Just need to search all vehicles after if people lose things or leave thing like I didTRAVIS C.
El cliente no dejó un comentario.TAKEYMA W. | First Impressions
El cliente no dejó un comentario.Magdiel P. | First Impressions
El cliente no dejó un comentario.Delilah K.
El cliente no dejó un comentario.Jeffrey B. | Overall Experience
Darlene was the best customer service person I ever done business with I dealt mainly with her she was excellent to work with knew how to do her job and took very good care of me. Darlene had a coworker named Dan he gave my son & myself excellent customer service I really appreciate all they did for us. The reason I marked no was because they haven't delivered my goods yetROXIE S.
Well kept, clean felt secure.....HORACE H. | Overall Experience
El cliente no dejó un comentario.Kimberly H.
I would Recommend for great pricing but customer service is not good at all needs workHEDDA K. | Overall Experience
El cliente no dejó un comentario.RONDA B.
El cliente no dejó un comentario.Ronda B.
Truck not at location I reserved. Cost me money and fuel $56.00 I was fleeced by UHAUL .JAMES F.
No help unhooking trailer. Location not clearly marked as to where to go to return equipmentStephen G.
They actually referred me to a moving company because I didn't have anyone when I get back to Georgia to unpack my storage and put it in my U-Haul. They also set it up for someone to unpack my stuff when I got here I had no idea you all did that. I was completely stressed they put my mind at ease fast.yvette m. | Overall Experience
Some of the tie downs on my trailer were missing.Thomas B.
El cliente no dejó un comentario.Ashley E. | Overall Experience
I order the next smallest uhaul because it was the only way to get the ramp. I only needed the smallest one but had large item and did not want to lift them into the truck.. I was assigned a truck but when I look for it. It wasn't on the lot. I signed in online to avoid the lines! I had to go inside and wait until I could be seen. They gave my truck away and then gave me a larger truck which was difficult to drive and cost more to fill up. I will not rent from uhaul again if I have to go online to get the truck. This is my second time and both were complete nightmares.mitzi A.
Have the equipment reserved availableMark H.
El cliente no dejó un comentario.Flora B.
El cliente no dejó un comentario.Elizabeth G.
The customer service people acted like we were annoying them Not clear in direction/instruction and very dismissiveJohn W.
The line is always long, only one lady has customer service experience. It should be her store it would be ran better. The truck was nasty and the check engine and oil light was on.Angel C.
El cliente no dejó un comentario.Russell B.
Customer service needs some work. Not a very friendly placeJerry P.
The U-haul facility was closed when I dropped off the truck; however, prior experience with the personnel at this location is subpar.Sharlyn P.
El cliente no dejó un comentario.LEUL T.
El cliente no dejó un comentario.Patrice C.
El cliente no dejó un comentario.David S.
Great serviceRonald J. | First Impressions
El cliente no dejó un comentario.Kyante M. | Overall Experience
My overall experience with U-Haul was a complete MESS. They kept giving us the run around, when we had reserved a truck a month before we needed it to insure we'll have it. Also they kept trying to send us farther then we wanted to go to pick up the truck. After a lot of back and forth they did give us a pretty good deal on mileage.ESPERANSA A.
My furniture was ruined, my latch never worked and always took 15 minutes or so to close with different people trying and I was told I had to come during weekday to get repaired, and I wasn't able to use my card to get in the gate or exit gate without calling and getting corporate office. It was like you bothered the ladies in the front to ask a question and only one had a decent attitude. There is a young girl whose attitude is disgusting. So, I told the young lady I had furniture that was ruined and she says you already closed out. Wow! I paid for insurance and this is what I get. I paid in a timely manner. I even have another storage under my daughter's name and anxious to get my stuff. I pray never to use the service nor recommend. I booked a 26' truck and they literally gave it to customers in front of me. Who didn't have reservations and quickly put me at another location 20 miles away on the day of my love causing me $175 to movers and another labor day. My experience unfortunately was not good and now new furniture ruined. There is another lost of $2500. Gas prices are high and I have been on the road to/from Savannah and Duluth to come to this location. Oh, one time entering there was glass right near my storage and I didn't realize until too late, and I got a flat tire ($145) leaving the place in the evening. Someone should be responsible to check and clean the grounds, as well as the gates prior to us going back there in the morning and afternoons. No lights. The place can't run itself and they have scooters. I know labor is short but this is a great area in Stockbridge and why I chose the location but U-Haul gives it a different name and I will say service stops at Christian Brothers, before getting to your end. Please get better help and qualified people with adequate training not just making stuff up. I was told some real BS and young girl that checked me and my daughter in was charging fees where we spent 2.5 hours going over and over numbers... Waste of time. She was so darn clueless and the to deal with more shenanigans on Saturday and Sunday. Embarrassing to me, wasted my time, rude and ugly attitudes, not helpful, and lacked empathy to apologize.Gladyn J. | Overall Experience
Everything was greatDonna M.
Great facility!Shirley K. | Overall Experience
I'm very happy to do business with UHAUL company I found everything I need the same place thank you continue doing good service have a wonderful blessed day safe and healthy amenFrida L.
The unit and facility are always clean, well-lit, and easily accessible. The staff members are always courteous and helpful. Parking is convenient and spaces are always available. The facility randomly alarm triggered a few times after I was already inside; I didn't report it to staff. On just one occasion, the elevator doors wouldn't close. I tested the stair doors but they were locked. This could prevent an emergency exit from the higher floors. I did report it to staff but never tested the stair doors after reporting the finding.Larry D S. | Overall Experience
Occasionally, the computer system doesn't allow the customer to confirm/verify the vehicle before leaving the lot (uploading difficulty) from the link.Kenneth R.
El cliente no dejó un comentario.Angel D. | Overall Experience
Tail light assembly fell off only 3 miles down the road! Taped it on for the remainder of the trip.Casey F.
Very professional staff and facilityclarence d. | First Impressions
Only 1 elevator and entrance. My unit was on the other side of the entrance.DANNY H. | Overall Experience
No comment everything was okay!Frida L.
El cliente no dejó un comentario.Michael T.
Love the staff and Scott is awesome guy.. Would defiantly recommend friends and family....Kecia D. | Overall Experience
Very poorRAYSHAWN S. | First Impressions
I really appreciate the staff at this facility because my reservation was made wrong and they were willing to help fix the c problem.Rosalyn R. | First Impressions
The areas to swipe your access card for entry rarely functioned correctly. Most often I was denied access even though my account was up-to-date and there should be no reason the system shouldn't have approved my access.Torey H. | Overall Experience
El cliente no dejó un comentario.Roxann h. | Overall Experience
El cliente no dejó un comentario.Mitchell R. | Overall Experience
Jacob was awesome! He has excellent customer service skills. He needs to train some of the others on how to deal with people.CORRINA J. | First Impressions
The staff that helped me with everything I needed to know, and being handicap I was well pleased the information that was given to me to better help me. Thank you very much.JIMMY R. | Overall Experience
The store manager Jacob was very helpfuldominique B. | Overall Experience
El cliente no dejó un comentario.Nathalie M. | Overall Experience
The short white female store manager and her daughter Elizabeth were rude on numerous occasions. Nothing will be done about this situation anyway but here your reviewAaron D. | Overall Experience
Overall, I had a great experience with Uhaul. Staff was friendly and responsive and accessibility was great. My only issue is that we ending up having roaches in our unit after about a month which was definitely not ideal before moving yo a new home. I was able to spray, lay traps and do weekly maintenance. The office was able to spay once as well.Callie V. | Overall Experience
El cliente no dejó un comentario.Robert L. | First Impressions
El cliente no dejó un comentario.CHRISTOPHER O. | Overall Experience
Staff was friendly but gave me conflicting information. I was told by the counter employee that I could get the unused days of my storage unit refunded. The manager said that he would not refund it because it was against policy. I told him that I would contact corporate.WARREN W. | Overall Experience
El cliente no dejó un comentario.Shanna-Darin M. | Overall Experience
El cliente no dejó un comentario.Karen A. | First Impressions
El cliente no dejó un comentario.DARRYL W. | First Impressions
El cliente no dejó un comentario.Merium L. | Overall Experience
El cliente no dejó un comentario.Jasmine T. | Online Move In
El cliente no dejó un comentario.Tanica F. | Overall Experience
This location was clean but the customer service was the worst ive ever seen. I was charged for things i didnt need and they were very rude and disrespectful to me and my daughter.Vernita S. | Overall Experience
I reserved a 10x10x10 and when I arrived it was not available, the young lady accommodated me by giving me 2 smaller units side by side for the small price Win Win For me It’s all about making the situation right and she deliveredwilletta P. | First Impressions
The overall experience was average. However, upon moving out of my storage I had a very concerning checkout. After having moved all items out I went inside to close out the account. There was a gentleman in line ahead of me. He was talking on his Bluetooth phone the entire time, and even after he reached the, he continued to talk on his Bluetooth even though the customer service person was trying to help him. I had driven 14hrs to Georgia to retrieve my household goods and had loaded my uhaul and preparing to make that long drive back to Texas. And I was a bit taken a back of the rudeness of this customer and the lack of assertiveness of the representative. He didn't ask the customer to end his call or ask him to move aside to the sitting area to finish his call. I was very disappointed and I have worked with uhaul since 2016 and never once had this experience. Please do not allow customers to talk on their phones in the customer service line.Tiffani T. | Overall Experience
El cliente no dejó un comentario.Kellie K. | Overall Experience
El cliente no dejó un comentario.Dorothy B. | Overall Experience
El cliente no dejó un comentario.REGINA B. | Overall Experience
El cliente no dejó un comentario.LYNN W. | First Impressions
El cliente no dejó un comentario.Donald S. | Overall Experience
El cliente no dejó un comentario.Douglas E. | Overall Experience
El cliente no dejó un comentario.CHANEL P. | Overall Experience
El cliente no dejó un comentario.Cailin M. | Overall Experience
El cliente no dejó un comentario.Bear F. | Overall Experience
El cliente no dejó un comentario.christine l. | First Impressions
I was charged a full month of rent although I was only in unit for 6 days. I use uhaul for all of my moving services and I believe I could have been accommodated better for the rental space. Especially since it was only 6 days into the monthkamae r. | Overall Experience
Very nice staff. Clean facility. Coveniently accessible. I would definitely use again.kaesean j. | First Impressions
The lady was very nice to explain my final bill.Sonja J. | Overall Experience
El cliente no dejó un comentario.Sally M. | First Impressions
No lighting in storage. Bathrooms a mile from storage. Limited surveillance. Limited backup space for U-Haul trucks. Swipe-cards will not open gates after hours; a very long frustrating call would have to be made to U-Haul central.Veronica T. | Overall Experience
El cliente no dejó un comentario.Bradley T. | First Impressions
El cliente no dejó un comentario.Daphne T. | Overall Experience
Great staff, very friendly, quick to assist, would highly recommend the facility, great safe location...John J. | Overall Experience
El cliente no dejó un comentario.Karol T. | Overall Experience
El cliente no dejó un comentario.NIKKI E. | Overall Experience
I can’t express how amazing my experience is with themTRACY W. | First Impressions
El cliente no dejó un comentario.MONIQUE M. | Overall Experience
El cliente no dejó un comentario.Geronald B. | First Impressions
El cliente no dejó un comentario.Brenda J. | Overall Experience
Awesome! Staff was friendly and professional, storage areas were very very clean. Big and easy access to load/unload. So nice I almost didn't want to leave lol.Von M. | Overall Experience
I thought that the storage would be climate control and it wasn't all my stuff got mold on it how do I do a claimTAISHA G. | Overall Experience
Very friendly and courteous staff.AURTHUR R. | First Impressions
The staff wad more than accommodating.yvette m. | First Impressions
Great service for 3 yearspatricia b. | Overall Experience
El cliente no dejó un comentario.TAMIKA P. | First Impressions
Nice experience with staff ! Great price ! Nice and clean storage.linda W. | First Impressions
I found the staff to be be very friendly and very helpful. I would definitely use their services again and would recommend them.Raymond C. | Overall Experience
El cliente no dejó un comentario.Cynthia j. | Overall Experience
I was charged for a clean up fee way before I could actually get into the Ben to completely get my things out. I started emptying and was coming right back to grab the rest of my things and someone locked it up! I didn't even notice the office that I was moving yet because I wasn't given the time to.Alexandria M. | Overall Experience
El cliente no dejó un comentario.WILLIAM R. | Overall Experience
This was the worst moving experience ever! Firstly, the reservations were placed at a location that did not have the equipment, and then both my ten-foot truck and my auto-transport were in TWO separate locations which were about 30 minutes away from each other. This caused me to move my entire move around due to the inconvenience. Secondly, I get to the storage facility and they don't have the storage I reserved, once again just placing me at any location without double checking. Lastly, I see my final statement, and U-haul charged me for a wrong drop off fee, and I reserved that exact location!! This moving service is horrible, scammers, and definitely not professional. I am not using this service ever again and I am not recommending this service to anyone. TERRIBLE. If I could give this service 0 stars I would.Kiaira H. | First Impressions
Good experience. Very friendly and professionalRay T. | Overall Experience
El cliente no dejó un comentario.Mary M. | First Impressions
Very bad serviceCheck K. | Overall Experience
Your staff made all the difference, not only helpful but extremely understanding when one would be tired and crankyJudy M. | Overall Experience
For the most part the staff was friendly and helpful. But a couple of times I was dealing with rudenessDarlene M. | Overall Experience
In the past I Used several different storages. This U-Haul facility overall have been the best the very best of all. I appreciate all of the professional assistance that I received. I will be proud to recommend you to anyone And everyone.BERTHA M. | Overall Experience
El cliente no dejó un comentario.Katherine S. | Overall Experience
Always welcoming and very helpful!! They best place I've used for storage! GraciasShana W. | Overall Experience
El cliente no dejó un comentario.SHAWN D. | Overall Experience
El cliente no dejó un comentario.Kellie K. | First Impressions
El cliente no dejó un comentario.emmett L. | First Impressions
El cliente no dejó un comentario.Angel C. | Overall Experience
I'm very please with the service and the allowance you provided for me.carlos e. | Overall Experience
Gentlemen worked their butts off unloading my truck. Will use them again. Office staff were very helpful and friendly. Very neat and clean. 1st class outfitRay T. | First Impressions
El cliente no dejó un comentario.Doris S. | Online Move In
El cliente no dejó un comentario.LAUREN T. | Overall Experience
El cliente no dejó un comentario.Aldanita G. | First Impressions
They were very friendly and helpful! Made for a painless experience.Erik R. | First Impressions
The woman that helped me out was very kind and helpful.Miruka B. | First Impressions
The only issue I had was that my access code didn’t work and i couldn’t access my unit until another customer let me in and let me out so I could leave after storing my stuff.Doris S. | Online Move In
El cliente no dejó un comentario.Toriano F. | Overall Experience
El cliente no dejó un comentario.Myesha S. | First Impressions
I love this location. it was always clean. They are always polite.DEMETRIA N. | Overall Experience
My experience with the facility was excellent. It was short term rental while my daughter looked for and purchased a home. No problems with the unit or the staff.pamela j. | Overall Experience
Awesome employees!! Will use again!!’Melissa H. | Overall Experience
Former storage unit holders dumped their unwanted furniture over the weekend which drastically reduced the space available for our movers to move our items. I understand this was out of the control of the staff as they were working to get it cleared out but still was undesirable for our movers. James' customer service was excellent! Highly recommend him & this location so long as they work to mitigate the excess furniture issueBrit'ny R. | First Impressions
El cliente no dejó un comentario.SHARRON C. | Overall Experience
El cliente no dejó un comentario.Carolyn S. | Overall Experience
Great experience and very nice customer service. I had mo problems.Stephanie D. | First Impressions
Great Service and will do business again at this location!!!!Jamal R. | Overall Experience
I had rented a 10 by 10 for over a year. This facility always very clean. No problems, staff contacted me when my unit was not closed properly. Staff always courtesy and professional. This was hands down the best storage facility I ever used. I never had any issues with feeling my valuables were not secured. I highly recommended any one to use this facility.Cassandra D. | Overall Experience
Cant believe you guys sold my storage for less than owed. I offered to pay more than it was auctioned for. I will not be paying the balance!!!!!!!DEMOND S. | Overall Experience
El cliente no dejó un comentario.Nicole M. | First Impressions
El cliente no dejó un comentario.SHARON D. | Overall Experience
El cliente no dejó un comentario.eloise t. | First Impressions
El cliente no dejó un comentario.Monica L. | First Impressions
El cliente no dejó un comentario.Arthur J. | Overall Experience
El cliente no dejó un comentario.Godfrey A. | Overall Experience
The facility rented my unit, I prescheduled. They in turn gave me 2 closet size units and I had to add a 3rd one. My $1500 bed wouldnt even fit in the door of the unit. They basically said oh well after the Uhaul call center called them. They even had the nerve to tell me to go to another storage company after I paid just about $1000 for a one way rental. Then the unit was so small my 55 inch TV cracked and they basically said oh well and to file a claim. Insane after driving about 800 miles. Not to mention they changed my pick up facility and gave me the wrong truck. SMH never againMARIA B. | First Impressions
Thank yallVicki B. | First Impressions
El cliente no dejó un comentario.Kathleen N. | First Impressions
Facilities ok, customer service ok too. Just too much worries with equipment and everything else.Veronica T. | First Impressions
El cliente no dejó un comentario.JAMELIA ANN B. | First Impressions
El cliente no dejó un comentario.BERTHA M. | First Impressions
El cliente no dejó un comentario.raymond v. | First Impressions
An amazing team who went over and beyondTionna M. | Overall Experience
Great facility.DEMETRIA N. | First Impressions
El cliente no dejó un comentario.Phyllis C. | Online Move In
I love the storage in Stockbridge well kept and very very cleanELKE W. | Overall Experience
Very Professional, Knowledgeable and Efficient.Anthony L. | First Impressions
El cliente no dejó un comentario.Hector H. | Overall Experience
El cliente no dejó un comentario.Tarita H. | First Impressions
El cliente no dejó un comentario.Joseph C. | Overall Experience
El cliente no dejó un comentario.Ashly F. | Overall Experience
This place was the best storage place I ever visited. I will forever rent here. clean, staffed properly, has plenty of options, helpful staff… I love this place.Angela A. | Overall Experience
El cliente no dejó un comentario.Nicole B. | Overall Experience
Dan and his staff provided friendly and great service 👍👍.WILLIAM P. | First Impressions
We arrived to unload the truck after 10pm and we had no access to the storage unit apparently we were supposed to purchase the 24 hour service package that I was never told about. So we had to sleep on the property in our car to keep an eye on the truck with not lock.Aisha R. | First Impressions
El cliente no dejó un comentario.LETETIA YVETTE A. | First Impressions
El cliente no dejó un comentario.Vickie H. | Overall Experience
Does not have 24 hour access to outside storage unitsARIEL D. | Online Move In
El cliente no dejó un comentario.Melanie P. | Online Move In
El cliente no dejó un comentario.Mason B. | First Impressions
El cliente no dejó un comentario.Musu Y. | Overall Experience
El cliente no dejó un comentario.paula h. | First Impressions
Very nice staff, ALWAYS ready and willing to helpJohn J. | First Impressions
This is one of the cleanest facility I have dealt with compared to the one I already haveELKE W. | First Impressions
El cliente no dejó un comentario.Karol T. | First Impressions
El cliente no dejó un comentario.DESI D. | First Impressions
Not all staff is unfriendly but more not than are. The elevator recently has become a huge issue. Had to reset it 5 time one day while was trying to move stuff out. And we were not holding the doors open or doing anything strange with the elevator. 1 elevator for that entire facility seems like a issue. And just the wait time in the lobby for someone to help. Several little things just added up to a no recommendation. No ones on the same page with info. Such as a card not working. Was told oh thats fine don't worry about it it's not a problem just go in. You won't be fined for the alarm. Next time I came in asked someone else. And they fixed the card. So the other lady didn't want to deal with it. The security feature I liked. But now with everyone and their own rules makes me wonder if mine had been broken into would u have notified me and soon or how long before u would have noticed?Michelle S. | Overall Experience
El cliente no dejó un comentario.Carolyn V. | Overall Experience
The site had been vandalized by people who damaged most of the available vehicles. The only operating truck was also damaged and over the size that I actually needed. This caused me added expenses for fuel cost. In addition it was not safe to drive which I learned afterwards.PERRY B. | Overall Experience
You'll made it quick and easyAaron M. | First Impressions
El cliente no dejó un comentario.Colleen W. | Overall Experience
James customer service was excellent……SHANNON D. | First Impressions
El cliente no dejó un comentario.Dionne S. | First Impressions
El cliente no dejó un comentario.Katrina P. | Overall Experience
El cliente no dejó un comentario.Wilfred B. | Online Move In
Attic area has a leak causing boxes to become soaked. There were roaches in my boxes. It was hard to get help at the office because they were understaffed. Gate didn't work half the times I came to the storage.Carlotta S. | Overall Experience
El cliente no dejó un comentario.Dreux J. | First Impressions
El cliente no dejó un comentario.Vernitia M. | First Impressions
El cliente no dejó un comentario.Louis H. | First Impressions
El cliente no dejó un comentario.Tiffany M. | First Impressions
El cliente no dejó un comentario.Meron C. | First Impressions
El cliente no dejó un comentario.Cartidius V. | First Impressions
El cliente no dejó un comentario.LATEISHA V. | First Impressions
El cliente no dejó un comentario.Daphne T. | First Impressions
El cliente no dejó un comentario.Nathalie M. | First Impressions
El cliente no dejó un comentario.ERICA M. | Overall Experience
Best one in ga and I’ve been to a lotDEVILLE D. | First Impressions
El cliente no dejó un comentario.Tashia M. | First Impressions
Due to selling my home I needed a place to store my. Furniture but after I rented I found out that the offer I made on a house went through and no longer needed my rental and when I called I was not only given the chance to turn in my space but all my money was refunded. Excellent customer service and if I need a rental again I will definitely use Uhaul rental again.Patsy F. | Overall Experience
Great customer service, very friendly staff...John J. | First Impressions
GraciasApril Y. | First Impressions
El cliente no dejó un comentario.Martha N. | First Impressions
El cliente no dejó un comentario.Melissa H. | First Impressions
James was knowledgeable and professional.James L. | First Impressions
El cliente no dejó un comentario.DEAN F. | First Impressions
El cliente no dejó un comentario.Marisa J. | Overall Experience
El cliente no dejó un comentario.Wayne K. | Online Move In
El cliente no dejó un comentario.Gawane B. | First Impressions
My initial experience was not good because my unit wasn't available at the location I requested on line. The staff was not forthcoming with information and it took a long time and my questions on the delay for them to tell me what was going on. I was very upset because my movers were at the bay waiting to unload . The staff members tried to send me to other locations instead of trying to resolve the issue that was created by uhaul. I had to insist that they give me 2 units, which also took another 30 minutes to resolve. My experience was horrible and I had to pay the movers for 2 extra hours because of the delay by uhaul.Marcia R. | Overall Experience
The access hours to the automatic sliding doors WAS NOT convenient. I arrived in the 6 o'clock pm hour...,after a long tiresome day, to unload my belongings only to find out that the automatic loading/unloading doors were locked. I attempted to reach the after hours person, Dan, with no success. This made my move-in very challenging & in convenient.Dorothy B. | First Impressions
My wife and I got the runaround and had to go to the different placesMario W. | First Impressions
The only thing that keeps it from getting a 5 star is the access transponder wasn't working. Everything else was terrific.Terrance H. | First Impressions
El cliente no dejó un comentario.DEMETRIA N. | Overall Experience
El cliente no dejó un comentario.Tyshaunn H. | Overall Experience
El cliente no dejó un comentario.WAIKEETA F. | First Impressions
Love the storage unit design.malcom e. | First Impressions
Most of the other storage facilities are half the price, but U-Haul makes up with convenience and security.DANNY H. | First Impressions
El cliente no dejó un comentario.tamika T. | First Impressions
I am very pleased with the service I received. ¡Gracias!Nargis H. | First Impressions
El cliente no dejó un comentario.MeOcean Shervern D. | Online Move In
El cliente no dejó un comentario.Keewin B. | Overall Experience
El cliente no dejó un comentario.Merium L. | First Impressions
El cliente no dejó un comentario.Keewin B. | First Impressions
El cliente no dejó un comentario.MIMI E. | First Impressions
El cliente no dejó un comentario.latonia d. | Overall Experience
El cliente no dejó un comentario.DEMETRIA N. | First Impressions
El cliente no dejó un comentario.Colleen W. | First Impressions
Employees are rude and not helpful. They argue and charge more than they say they will. They also put us in a storage room that was about a mile inside the building. Wouldn't allow us to use the entrance closest to it so we had to walk a mile everytime we took a load and unloaded.Janna H. | Overall Experience
Thanks to the employees for all the help that they provided to me with the truck rental and storage . Their customer service was excellent.latonia d. | First Impressions
I made my reservation online and when I got there to check in it took 15 minutes for them to tell me that the space I reserved was not available. They recommend I go to another location after about 30 minutes. My movers were waiting and I didn't think I should have to be the one to suffer when the screw up was U-Haul's. I asked for a smaller second unit close to each other and it took them forever to figure it out while I sat and wait with no form of communication to update me on the lengthy process. It was a terrible experience which cost me to pay my moving company extra for the delay. This was my first time using this company and I promise it will be the last. I will also give a bad review to whoever I speak with. The customer service was TERRIBLE!!!Marcia R. | First Impressions
Great job by staffANDREW H. | First Impressions
The facility is very clean and easy to access. There were lots of carts to assist with moving boxes in/out.Christopher L. | Overall Experience
Nice facilities, I recommend this location.Freida P. | Overall Experience
El cliente no dejó un comentario.CAMELA S. | First Impressions
Ms.diane b was very helpful and professional. Very nice lady to dealolivia m. | Overall Experience
El cliente no dejó un comentario.Esmeralda M. | Overall Experience
Great clean location with friendly workers.DERRICK R. | First Impressions
After completing the rental of the storage unit, I was asked if I was going to utilize the unit the same day I rented, 24 JAN, I told her Yes. Around 840p, I drove my u-haul to the storage to unload, to find that the lock was still on the unit I reserved after hours. I added an unnecessary 20 miles to my total mileage, lost time loading and unloading more of my belongings, more gas because of the wasted trip, all while adding the mileage. I don't know how much I've added to this cost just because my unit wasn't unlocked.Karvoris F. | First Impressions
El cliente no dejó un comentario.Chloe S. | First Impressions
Great staff super professional and friendly clean storageTANQUERIA C. | Overall Experience
Great experience. The lady working up front was very kind and professional.Sterling W. | First Impressions
El cliente no dejó un comentario.Randy M. | First Impressions
n/aDemetra H. | First Impressions
Dan is always courtesy.DEMETRIA N. | First Impressions
El cliente no dejó un comentario.Akeema S R. | Overall Experience
This facility and management is excellent.Angela S. | First Impressions
El cliente no dejó un comentario.Richard T. | Overall Experience
El cliente no dejó un comentario.Dorice B. | Overall Experience
El cliente no dejó un comentario.Deontra H. | Overall Experience
I was extremely satisfied with the facility.Hassiba B. | Overall Experience
anything less and I wouldn't be hereDERRICK M. | First Impressions
Need a full time receptionist on site or more staff.Dan was very helpful and friendly.Anika D. | Overall Experience
helped me save money as I had to get a larger unit after 2 weeks. Employees are kind, considerate and pleasant to work with.michael w. | Overall Experience
Everyone was friendly and very helpful. Will recomend U Haul storage space.Anita L. | First Impressions
El cliente no dejó un comentario.Kevin B. | First Impressions
Amazing experience from customer service to assistance whenever needed.Barbara D. | First Impressions
El cliente no dejó un comentario.Venita D. | Overall Experience
Remember that some of these storage units have vertical support beams in the units that may obstruct your ability to take full advantage of the space you are paying for. No adjustments will be made to offset the space you are losing because of this obstruction!!Alan P. | First Impressions
El cliente no dejó un comentario.ELENA M. | Overall Experience
El cliente no dejó un comentario.zsa zsa d. | First Impressions
Great experience.Demetrick H. | First Impressions
Most of my interaction was with Jacob very polite and helpful young man he went over and beyond to help me out. All the employees at this location were very courteous and helpful.deborah w. | First Impressions
El cliente no dejó un comentario.Bianca H. | First Impressions
Service was great staff very helpful ThanksJames G. | First Impressions
El cliente no dejó un comentario.Anika D. | First Impressions
El cliente no dejó un comentario.Tony M. | Online Move In
El cliente no dejó un comentario.Ronessa C. | First Impressions
El cliente no dejó un comentario.KIMESHA S. | First Impressions
Excellent staff, storage.location and equipments.Gillian V. | Overall Experience
Staff always friendly, knowledgeable, and efficient.Jonathan H. | Overall Experience
The guy that was there.. I asked him if he was Jacob..he said no..and never offered his name. Not very friendly or helpful.. Got an attitude when I told him what i was looking for.. I showed him the lock from I got from another storage company and he made he eas almost snobby .. The female in the store was great. Helpful and showed us were to go..Carol B. | First Impressions
El cliente no dejó un comentario.Shanay S. | Overall Experience
Was charged to much for truck mileage the person Behind the counter was going to speak with the General Manager about adjusting my bill and get back to me that day he never did I had to call back and then again no help. Every time i call this facility i get someone in another state every time....Paul C. | Overall Experience
Awesome facility, we will use you in the future!William H. | Overall Experience
El cliente no dejó un comentario.sonia m. | Overall Experience
Everyone was friendly the storage area was clean and they had enough carts to help you move in and out of the facilityJean M. | Overall Experience
Dan is the bestJAMES G. | Overall Experience
The representative in the store who helped me were Awesome!!Cynthia D. | First Impressions
This Facility has provided Excellent service, the staff are super helpful and friendlyWilfredo T. | Overall Experience
GreatPaul C. | First Impressions
Storage unit was dirty with broken green glass inside upon my arrival. The office was clean but the yard was not. I was afraid I would drive over a nail. My outside unit didn't appear secure.MARSHA M. | Overall Experience
Very friendly and helpful staffWilfredo T. | First Impressions
Everything was fine.Eula R. | Overall Experience
Everything was excellent and the staff was alsocharlene G. | Overall Experience
Awesome people but not going to your storage when you need to will not cut it. Great attitudesValerie K. | Overall Experience
I moved out my unit and I let the office know I moved out they called me everyday until yesterday about 5:00pm one time they even called passed business hours. Smh 8/20/2019Kiona M. | Overall Experience
Very professional fantastic service !!! Friendly staff you could ask someone a question and they didn't look at you like you had a third eye also most important very respectful.Patrick N. | First Impressions
Everyone was very helpful and professionalCRYSTAL F. | Overall Experience
😁DERRICK M. | First Impressions
Dan Collier and his team provide outstanding customer service!Felton W. | First Impressions
Staff was excellent.Richard M. | First Impressions
Darlene was extremely helpful and accommodating when delivering and picking up my uboxes. Appreciate her helpjanell w. | Overall Experience
After recieving my ubox i never was aware of an autopayement for a room rented which never happened. 12 days later i was charged for a 30days renting of room. I called to asked a refund never got it.diano t. | Overall Experience
Very good peopleWilliam C. | Overall Experience
Delivery was slow, but it was a subcontractor.FRED h. | Overall Experience
I was very impressed with Justin he was irritated with the new system but handled it very well and seamed he was trained to the teemark p. | First Impressions
Darlene was great, very friendly and helpful.Cepequa B. | Overall Experience
Best service i have encountered in 10 years the manager Dan was very professional, friendly and understanding. The staff brought us complimentary water bottles outside. A+ service.Christan D. | Overall Experience
Everyone was friendly and really helpful in figuring out what storage options were best for me. Justin was really great and helped me figured out which unit was mine.Brieghann C. | Overall Experience
UHaul taffer did not properly secure pin holding stabilizer foot at rear of UBox trailer I rented. The pin came out and the foot dropped to drag on the pavement at 50 mph. Lucky I had spare myself.ROBERT W. | Overall Experience
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