Customer Reviews for U-Haul Moving & Storage at Davis Monthan AFB

7,140 comentarios

6301 E Golf Links Rd   Tucson, AZ 85730
(@ Wilmot)

(520) 575-5370

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(520) 575-5370

6301 E Golf Links Rd
Tucson, AZ 85730
(@ Wilmot)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LORI C. 
Clasificación:
2.0

Didn't have the equipment needed and also had to rent a U-Haul truck that did not come with a ramp.

ERIKA R. 
Clasificación:
5.0

The local worker - I believe his name is Levi - did yeoman's work to get me into a unit, I'm grateful for that. But I don't understand why and how the National software allows quintuple booking of a space, which made Levi's Herculean effort to accommodate me necessary. It makes me wonder how I'll ever trust U-Haul again.

Harry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence F. 
Clasificación:
5.0

Only mprovement would to have the 17 ft truck at this location as well. Staff is friendly and very organized. If I need to, I will use this location again.

ROBERTA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
5.0

Beverage and snack machine and public restrooms

CHARLES W. 
Clasificación:
5.0

The guys there on golf Links in wilmot store we're very understanding to my situation needing the U-Haul longer than usual. I'm happy with U haul

GERALDINE M. 
Clasificación:
5.0

Nothing. Your folks were courteous and efficient.

GIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose M. 
Clasificación:
5.0

I cannot tell how the location was due to no being able to return the truck since it broke.

Nicholas H. 
Clasificación:
5.0

I have used UHAUL a number of times for Truck rental and Storage and would not use anyone else. You guys are the Best….Thank you so much again ; )

Merilyn S.  |  Overall Experience 
Clasificación:
5.0

Professional and friendly staff. Wonderful experience.

STEPHANIE F. 
Clasificación:
5.0

Very efficient staff. Helpful person that processed my return.

ELOYSE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA N. 
Clasificación:
4.0

We've rented here before, but this was not as great an experience, unfortunately. The van smelled like cigarettes, and there was something sticky spilled in the cargo area, so much so that our shoes stuck to it. When we returned the van, the staff member who checked us in was NOT very pleasant. However, the van met our needs, the prices are reasonable, and our last experience was really great, so we'll be back. :)

KELLY D. 
Clasificación:
5.0

They were very polite and helpful.

Jennifer R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK C. 
Clasificación:
1.0

I was lied to so that I would rent a vehicle from them and when it didn't have what they claimed it had they charged me anyway. Don't go to this location unless you want to be robbed.

MICHEAL O. 
Clasificación:
5.0

I was very pleased with the whole checkout procedure. The vehicle was available when I needed it. I cannot think of anything you can do other than expand area of parking for renters. I realize there isn't much room for this, but otherwise I'll still recommend this location.

Roberta W. 
Clasificación:
4.0

Friendly and helpful, had a headache finding a big enough truck but helped compensate with a trailer.

AUSTIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH E. 
Clasificación:
5.0

Great service and support to hook up and disconnect. Great team.

GEFFREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
3.0

Staff took slow time in closing out my account after speaking with Manager several times informing them that the storage was emptied, and they also attempted to charge me an extra payment because they did not check the storage for cleanliness that according to the Manager had to take place. However they were there when I needed them and at that point in time they were helpful

Kizer S.  |  Overall Experience 
Clasificación:
5.0

Everyone is always very nice and helpful. Great customer service. Gracias

RUTH L. 
Clasificación:
5.0

I reserved a 20' truck 3 weeks in advance. One day before I was scheduled to pick up I was told they didn't have a 20' but had a 15'. Good thing I was able to make it work but this was very stressful for me since I was planning a one-way trip from AZ to MN. NOT cool when I had a reservation for a 20'

David F. 
Clasificación:
5.0

Very helpful.

FELIPE S. 
Clasificación:
5.0

Mobile service is soooo much easier

Debra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIANELA G. 
Clasificación:
5.0

I wish I caught the name of the guy who helped us when we got there. He provided absolutely amazing customer service and took care of us. His attitude was great, cheerful, and he really made our day. THANK YOU whoever you were!!!

Elizabeth S. 
Clasificación:
4.0

Thank you for allowing me to return the truck at your location after explaining the situation.

MARIO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH K. 
Clasificación:
4.0

El cliente no dejó un comentario.

DALE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S.  |  Overall Experience 
Clasificación:
3.0

The person who helped me when I picked up the trailer was not very pleasant.

TRACY K. 
Clasificación:
4.0

El cliente no dejó un comentario.

EUNICE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWIGHT F. 
Clasificación:
5.0

The experience was great. The representative that helped me was nice, informative, and went out of his way to make sure I was set to move. I was nervous as I'd never driven a truck that big but it turned out to be easy.

Jeremy S. 
Clasificación:
5.0

N/A It was quick and easy to return.

Tisha C. 
Clasificación:
5.0

Great, speedy drop off experience.

JASON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN M. 
Clasificación:
4.0

. Tyler is an excellent manager . Needs more parking space.

DANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

Just keep up the good work!

DAVID F. 
Clasificación:
3.0

Truck was dirty inside and out. I would have asked for another one, but I was in a rush to get my moving done. I will not be coming back to this location.

Raymond J. 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia m.  |  First Impressions 
Clasificación:
4.0

Nada

Gary F. 
Clasificación:
5.0

Make sure rent equipment is put in the truck beforehand.

Breana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

I can't think of anything. The rental took maybe 5 minutes to complete an we were off ! Gracias

SARAH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
3.0

I would NOT recommend Uhaul to any one. The Tucson check in was quick and easy but overrall Uhaul has terrible reviews and I see why. They're over priced and not worth it.

Natasha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN W. 
Clasificación:
3.0

When I pulled in a man waved for me to park. He only asked if I had any problems. Never said hi or thanks, nothing. Sorry, he did say " I e-mailed you a receipt".

ANDREA W. 
Clasificación:
5.0

The employees were very nice to me and assisted me with finding a business card that I had left in the truck that I desperately needed and they went out of their way and found it after I already checked the truck in.

Georgia G. 
Clasificación:
5.0

Nothing.

MICHAEL D. 
Clasificación:
5.0

well run!

JOHN C. 
Clasificación:
5.0

Tyler was awesome..

BLAINE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS W. 
Clasificación:
5.0

Café gratis

Hector A. 
Clasificación:
5.0

All employees where very kind, courteous and polite and kept me well informed and very understanding

SUZANNE G. 
Clasificación:
5.0

Super easy check in and check out, highly recommend!

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

I can't think of anything.

RUTH D. 
Clasificación:
5.0

I have used this location numerous times and have always been satisfied. I would highly recommend this location for any moving or storage needs.

GARY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

susan j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANDA G. 
Clasificación:
5.0

Friendly staff and being able to do all of the paperwork online made this a very good experience.

Peter S. 
Clasificación:
5.0

Nothing, everyone at this location is always very friendly and very helpful, it's a real pleasure to go there for my truck and moving needs

SEAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAIME H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier G. 
Clasificación:
5.0

Ninguno

CRAIG N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry N.  |  First Impressions 
Clasificación:
5.0

Awesome! So glad I can count on uhaul for when I am moving myself and others...

Joseph G. 
Clasificación:
4.0

Sadly when I returned the truck I had rented it was not in pristine condition and I have to admit that I was properly embarrassed. Having said that , I was grateful that the employee who dealt with me was respectful and treated me honourably.

BRIAN N. 
Clasificación:
5.0

Excellent service

Vanice P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITNEY P. 
Clasificación:
4.0

The windows were so dirty inside it was hard to see once it started getting dark. That is a potentially dangerous oversight on your part.

JESSICA G. 
Clasificación:
5.0

Great bunch of guys

HENRY D. 
Clasificación:
5.0

Great service

EMMANUEL I. 
Clasificación:
1.0

SOB's charged me a cleaning fee! On a trailer I used to move a refrigerator 🤬

RONALD C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH O.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Renita M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
4.0

Make a bigger sign for the key drop slot. And there is a lot of mosquito s near the building. It will be good to have a bug zapper.

HEEJOO C. 
Clasificación:
5.0

Nothing. Experience was Great!

MIKE R. 
Clasificación:
5.0

All aspects GREAT! AS ALWAYS

E S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEMP L. 
Clasificación:
5.0

They made my experience easy-going. Thanks for being understanding and cool. Great service.

Russell R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
1.0

El cliente no dejó un comentario.

RUBEN R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cooper N.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MARTIN F. 
Clasificación:
5.0

The best experience that I have ever had. Thanks so much.

cOLONDA g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G.  |  First Impressions 
Clasificación:
5.0

was concerned about the temperature that might be attained inside the storage unit, but that turned out to be ok despite the >100 degree heat wave that was occurring outside. Everything worked out real well and the remote fob was especially convenient.

JOSEPH C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

aylisha S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Macheel R.  |  Overall Experience 
Clasificación:
1.0

I selected a poor rating not because of the staff at the storage.. But for the website and customer service I received on the phone.. I booked a storage unit that was not available when I arrived.. I ended up with a smaller one that didn't meet my needs..

Kevin B.  |  First Impressions 
Clasificación:
3.0

The address provided online is NOT the address where the units are located. Only a kiosk is available which directs you to the office to complete the paperwork. This made for a back and forth runaround from the office (address provided) to the units & back to the office. It would be beneficial to the customer if it was explained online that you MUST go to the office first, since the office is at a completely different location from the units.

lauren C.  |  First Impressions 
Clasificación:
4.0

Would love to see it be 24/7 access again. Closing at 10pm is NOT convenient.

Andrea E.  |  First Impressions 
Clasificación:
2.0

You really need to at least offer extended hours for an aditional price if need be. A good idea is like a cover charge.... Like, normal hours are from 7 to 10, cover charge for hours 10 t0 2 am is 15 bux. You then have contractual liability in case something happens. I was willing to pay someone 50 bux cash to just let me drop my stuff off. I forgot it was 10pm so i had to throw thr stuff out in the alley

TODD A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

albert a.  |  Overall Experience 
Clasificación:
3.0

Every thing was good until my unit and 8 others were broken into. The person got in with a access code after hours so it didn't make any sense to me. It wasn't that secure.

StephanieLyn M.  |  Overall Experience 
Clasificación:
5.0

Great peoplem

CHARLES P.  |  First Impressions 
Clasificación:
4.0

After renting the locker, I noticed it was too small, so I had to cancel.

Christopher D.  |  Overall Experience 
Clasificación:
3.0

The reasons for the rating are as follows: 1) The storage unit itself is not on-site. 2) I had to sweep the unit out. 3) I was not given a card to swipe to get out. 4) My code did not work 5) No one on-site to help after hours. Number called still couldn't get help.

GWENDOLYN H.  |  First Impressions 
Clasificación:
5.0

I would use U-Haul again.

Fran H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia S.  |  First Impressions 
Clasificación:
3.0

Very complicated to move out of unit. If you make it so easy to sign up why not make it just as easy to move out? Having to physically go into a location is really not necessary you should have a dropbox for the lock

Belinda P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

connie h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARTIN A.  |  Overall Experience 
Clasificación:
5.0

Customer oriented. Fantastic experience every time I've used them.

Jim R.  |  Overall Experience 
Clasificación:
3.0

Very accommodating and always great to work with

Nicole P.  |  Overall Experience 
Clasificación:
3.0

My uhaul was broken into once that they informed me of but also when i had went once it was open alot of things missing . never got a police report or anything

Shani K.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Consuelo M.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Rogelio H.  |  Overall Experience 
Clasificación:
5.0

The gentleman who helped me went above & beyond I much appreciate his help and his courteous service He is a great asset to your organization

Manoj R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marion B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Graciella F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jamison B.  |  First Impressions 
Clasificación:
3.0

I made my original reservation online. When I got to the facility using your kiosk was very cumbersome and did not work. When I Call to get assistance I had to repeat everything that I had entered in my online reservation. I was given an access code to enter the property and it did not work. I had to press the call button on the keypad by the gate. He then had to go through another process and give us another code. It seemed very complicated for something that should've been very simple.

Belinda P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucia H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce J.  |  First Impressions 
Clasificación:
5.0

Everyone is always so helpful and eager to help

Annette P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric H.  |  First Impressions 
Clasificación:
4.0

Reservation was wrong for the van pickup location!

Ron G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cOLONDA g.  |  First Impressions 
Clasificación:
4.0

I wish they would bring back 24 hour access

Kordell B.  |  First Impressions 
Clasificación:
5.0

Great people, super helpful and friendly

Jim R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

rose s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Viorca F.  |  First Impressions 
Clasificación:
5.0

Everyone at UHAUL has been very helpful and courteous. Using UHAUL for my Moving and Storage needs give's me peace of mind. Thank You so much 

Merilyn S.  |  First Impressions 
Clasificación:
5.0

The manager is awesome

Neren R.  |  First Impressions 
Clasificación:
5.0

Customer service is the best I’ve seen in a long time at U-Haul. Everyone is friendly and helpful.

Teresa G.  |  First Impressions 
Clasificación:
5.0

great service all questions answered. Had my unit in 10 min or less. great unit too Clean.

Robert B.  |  First Impressions 
Clasificación:
5.0

Incredible customer service, the entire staff is wonderful, at this location in particular. 4-5 interactions in less than 2 days and completely painless. Thank you all! Highly recommended!

Yassameen P. | Reservación
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