Customer Reviews for U-Haul Moving & Storage at Chambers & I-70

3,501 comentarios

15250 E 40th Ave   Denver, CO 80239
(@ I-70)

(303) 371-8941

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(303) 371-8941

15250 E 40th Ave
Denver, CO 80239
(@ I-70)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Quick trailer unhook and drop-off. Courteous staff.

Donald K. 
Clasificación:
1.0

Genuinely the worst service experience I've ever received.

Melissa B. 
Clasificación:
3.0

Did not bring vehicle to customer or do a walk around for damages. Didn't even remove sun visor from windshield.

Sue D. 
Clasificación:
1.0

I felt I was treated very poorly during the duration of this rental. And I will not be back! I've done multiple rentals with uhaul that have been successful. But this was a complete nightmare.

KEENAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zhongyou L. 
Clasificación:
3.0

No knowledge. Night drop.

dave W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kari K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER G. 
Clasificación:
5.0

The customer service from Price or Prince was great look forward to renting from him again a true asset to your service dept

John M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dorene M. 
Clasificación:
4.0

The U-Box was difficult to access at the destination because it was not always out/available in the lot. Sometimes, the box was not accessible when scheduled. Calling the location to check whether the box was out was not easy - calls often forwarded to a call center or had wait times of 15min+. Existing employees were extremely helpful when reached - improved staffing would likely help.

Eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
1.0

Arrived 11:25 , 1 rep was checking out a customer I was 4th in line after him and 2 in front of me were just product purchases ,no rental. At 12:05 It was finally my turn. There was one rep that came out of bathroom and checked one of the product purchases out and then left.

Mary F. 
Clasificación:
4.0

Getting on your online apply to return your turn was Difficult part.

tiera W. 
Clasificación:
5.0

Wow. Let me start by saying the manager Solomon was amazing. Quite literally an angel of a man. A great leader and very knowledgeable. Denys and Prince really eased my nerves and helped me understand my move and my equipment. U-Haul should use these employees as an example of what U-Haul should be.

ROB E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

Pretty much keep it up!

Brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose V. 
Clasificación:
3.0

Staff could have been more friendly.

Antonio O. 
Clasificación:
5.0

Other then a check out time of 1/2 hr, all good

Steve E. 
Clasificación:
5.0

This site was amazing and the young man that was at the counter when I arrived to get the vehicle was outstanding. He exemplifies great customer service.

Beverly L. 
Clasificación:
3.0

Had to go find someone to help me pickup the truck and also to drop off the truck. The same guy looked at me both times and just walked by me without asking if I needed help and go get someone for me. This location has a good selection of vehicles which is why I keep returning here.

Eric S. 
Clasificación:
4.0

More information, like safe speed to drive, wide turning, tires on trailer were wider than the vehicle. Was unaware we could not back the trailer up without disengaging the backup camera on the car.

Jeff L. 
Clasificación:
5.0

See if everything is working well. The lock is bent and I can't use it, and I took some time to buy it as this truck was going to be parked one day in my parking lot.

Gilmar S. 
Clasificación:
1.0

Website lets you book this location for 24/7 truck share, however this location does not offer 24/7 truck share.

Lewis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUSANTHONY A. 
Clasificación:
1.0

Reserved at a location closer to me not 25 miles away from original location

Frankie S. 
Clasificación:
1.0

The technician and review to check the vehicle out indicated on the gas gauge was in the ear incorrectly documented took a picture before I pulled off with that but when you're moving you're not thinking about a contract and I felt that taking a picture before pulling off from the station would be sufficient proof of their error but when I went to bring this to their attention they were very rude Unapologetic and did not want to hear anything I have to say charge me over an amount what I should have been charged the rental fee should have been no more than $81 yet I was charged $200. I will be filing a formal complaint in regards to U-Hauls leasing practices I felt that this particular location was patting be cause for services to meet a certain quota I don't know or to take advantage of the vulnerable

Candace M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis A. 
Clasificación:
5.0

Rob was extremely professional and a huge help!

Ryan O. 
Clasificación:
5.0

One employee in the yard was rude when I was returning my rental. Other then that good location.

Oscar M. 
Clasificación:
1.0

I was charged $20.00 after hours fee for not doing a return online which I was not notified about when renting the trailer. If I had known about the $20.00 after hours fee I would have returned it in the morning during business hours.

Ernest N. 
Clasificación:
5.0

Customer service is amazing. Clear instructions for everything.

Susan Y. 
Clasificación:
5.0

I thought I knew what I needed,but after I told him what was hauling he suggested a different trailer...Thank you!

Dennis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denny T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bennett S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS M. 
Clasificación:
4.0

Long wait time to pick up equipment. Furniture doly reserved online not available.

Jelondi B. 
Clasificación:
1.0

Does it matter what I have to say my issue was looked at as a joke already Id be damned to do it again. I just know that this location is all around thumbs down..

estrella C. 
Clasificación:
3.0

Customer service is hit or miss. Most of the team is very pleasant with rare exceptions. Though I don't usually have *problems* I only choose this location because of convenience. If there were other closer options I'd probably go there.

John N. 
Clasificación:
5.0

Only down was the parking lot was all full of vomit. The store was open early, all was on time and working great.

Gerardo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garritte H. 
Clasificación:
5.0

I was charged the $25 cleaning fee, after we had cleaned the interior part of the car and even left cleaning wipes for the next customer. We received the car filthy from the outside in. When we were cleaning the inside of the car we caught ourselves cleaning stains from what the last people left. We read the $25 cleaning fee sticker outside the car and all we needed to do was clean the interior. We didn't clean the car mats since they already came dirty to us.

Jordan L. 
Clasificación:
5.0

Customer Service was phenomenal. Friendly amd efficient staff. Highly recommend this location.

Dawn R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keziah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

Just continue to play awesome jams in the lobby. People here are seriously always awesome and friendly. Makes my day a whole lot easier with them.

Christian M. 
Clasificación:
5.0

I didn't get the guys name who checked the truck back in but he was so very helpful and honestly one of the nicest people

Danny H. 
Clasificación:
5.0

The truck was very clean inside and out. Andrea and Tyrone could not have been any more friendly and professional. I will definitely use U-Haul services again and recommend them to my family and friends. Thank you, Georgia M Harris

GEORGIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

xiaofang T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudio R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam W. 
Clasificación:
5.0

Cannot thank the staff enough for their excellent customer service. There were a lot of miscommunications from the pickup side. Including receiving the truck with 1/4 tank of gas that was not recorded properly (thankfully I took a photo and called the Uhaul rep right away). I will be needing to rent a trailer in the coming weeks, and will not look anywhere else because of the excellent customer service.

James B. 
Clasificación:
5.0

Nice friendly customer service

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

Great customer service in this location

Candace J. 
Clasificación:
5.0

Ivan was great at handling my reservation setup, courteous and Knowledgeable.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike N. 
Clasificación:
5.0

No complaining

Sam A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon T. 
Clasificación:
5.0

Both the employees I dealt with were very nice and helpful. The trailer was freshly cleaned.

Misti R. 
Clasificación:
5.0

I have used this location for everything lately, and I can't give it high enough remarks. Everyone working there is absolutely fantastic. Their demeanor, their excellent customer service, everyone, not just the counter, but everyone. My only complaint is with the UHAUL APP doesn't work correctly and gives you error messages.

Jonathan B. 
Clasificación:
3.0

Nothing at drop off to tell you to wait in vehicle. Employee who eventually came was uncommunicative.

Lanette F. 
Clasificación:
5.0

I couldn't find the truck initially indicated, but the remote check in had that covered and updated to another truck. It was all very easy!

Molly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S.  |  First Impressions 
Clasificación:
1.0

My truck was very dirty and had a bad smell and they said they couldn't do anything about it. I didn't get my text until I already left with the truck

Brittany M. 
Clasificación:
1.0

Unprofessional staff and customer service is notib any way meeting basic expectations. Meet and greet below what would not meet standards.

tiberus L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessika L. 
Clasificación:
4.0

Great customer service. Clean and ready to go.

Laurie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

aurther J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

J c jr G. 
Clasificación:
5.0

Well everything is great i would just like people like me who rent moving truks repeatedly times year to give us a small discount so i could recommend it as excellent to my friends who aré more consumers and if there was a chanse they could check the dollies because i had an accident and my car fell off with a dolly and if possible for the adjuster to solve my problem i already sent the estime to hem email , thank you very much

RUBEN B. 
Clasificación:
5.0

Great and friendly staff, easy and quick to get and return rental!

TONY R. 
Clasificación:
5.0

Very friendly and very professional personnel. Very clear in the instructions/what is next. Location very clean with very good lighting. A location like this is were we should be send to pick up a vehicle where is plenty of options if the first vehicle is not satisfactory

Roberto V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabrielle C. 
Clasificación:
5.0

UHAUL Chambers Road had been very responsive, helpful, professional, and courteous. Woyld always recommend UHAUL Chambers Road. Riaf

Suzette D.  |  First Impressions 
Clasificación:
3.0

I made a reservation for a truck 3 miles from my house a week ahead. 2 days before, uhaul called me and said I had to go to Denver to get my truck… 20 extra miles away. This was very inconvenient and costly to me as I had to take an Uber.

Barbara H. 
Clasificación:
5.0

The staff did a great job helping a me and my families on 03/19/22 ... Thanks.. Mrs Brown

Judie L B. 
Clasificación:
4.0

Make sure to have the proper return location noted and keep the mileage set to your wear if your total mileage really good experience. Overall

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason I.  |  Overall Experience 
Clasificación:
5.0

Awesome people to deal with very helpful on turn in.

Claudio R. 
Clasificación:
1.0

Fill the fuel tank before you rent your fucking equipment

Cesar S. 
Clasificación:
1.0

The truck wasn't pulled up to the front ready for me to pick up the sign was still in the window of the cab and it was parked in the back parking lot

Jordan R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jenna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett P. 
Clasificación:
4.0

WHY DO I HAVE TO ANSWER ALL THE QUESTIONS? i don't have an answer for all your questions. I only answered all of them so I could finish with this ridiculousness. The only reason I'm getting this request now is because I finally added this storage unit to my online account. I've had this particular unit for over 9 months (I didn't just "move in") and have a unit in Gilbert AZ also. I don't understand why companies are sooooo..... concerned about their customer service after services are rendered. The customer service starts at the door. I've been using U-Haul for DECADES, literally; both storage units and trucks. Why are you so interested in my opinion now? you haven't been for the last 26 years.

Rebecca B.  |  First Impressions 
Clasificación:
3.0

Its kind of expensive when you pay $75 for a 10" box truck for 2 hours.

ZAID A. 
Clasificación:
5.0

Ivan was very helpful. Top notch hand.

Marcus C. 
Clasificación:
5.0

Honestly, this experience was a nightmare until I got to the location at Chambers(who gets the 5 stars). Working with Taylor at the S Havana location was not a good experience(would be 1 star or less if I had the choice). Despite me having booked my appointment weeks prior, and spending almost twenty minutes on hold this morning just attempting to call and confirm my appt before leaving(and no one ever answered), I got there are was immediately told I didn't have an appointment and they couldn't accommodate this. The explanation I was provided was they turned off their installations but that someone else auto scheduled this appointment. Well, as the consumer, I checked a box that was provided to me at check out with no hint that it wouldn't be a possibility. And it's -your teams'- responsibility to know what's going on within their location, not to make excuses. I have a very hard time believing they didn't get a notification or have a scheduler that showed them appointments were made and upcoming. So, they go about calling around to rebook me. I'm the meantime, I asked questions about my upcoming trailer rental; she just wasn't listening and I had to reiterate my questions more than once. Found that the Chambers location was willing to take my appt, and told me he would ‘rush'. No thank you, that's a safety issue and I don't want that. I want it done right. Promised me it would be done in 90 minutes or less. Gave me a ‘discount ‘ on the installation but not how much it was and I had to ask how it would be refunded. An hour later, I'm heading into chambers to drop off my vehicle. The clerk at the desk was kind, but she had no idea what I was talking about. When I explained the situation and gave the name of the person I just worked with she said, “oh… lord…”. Clearly this isn't very comforting. The person actually installing this hitch says, “she told you 90 minutes???” So…. I'm sitting here, drinking my overpriced Starbucks tea and hoping my vehicle will be taken care of appropriately. Never again, uhaul. Never again. I'll be taking my vehicle Toyota like I always have. The extra $100 wouldn't have been a problem had I known what a nightmare this would be.

REBECCA T. 
Clasificación:
1.0

Have gas in the truck, refund customers for having to put gas in when having to put gas in when picking up the truck. Giving the customer the equipment ordered as needed. Gracias

James W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Alex P. 
Clasificación:
5.0

Outstanding customer service super friendly staff Clean location Clean vehicle Thank you for our rental very appreciated.

Jasmine G. 
Clasificación:
5.0

The Ready-to-go boxes were great for our local move. Great price tooâ€" $20 for 12 heavy duty plastic crates that were stackable.

Thomas W. 
Clasificación:
4.0

El cliente no dejó un comentario.

William W. 
Clasificación:
4.0

Andrea was amazing to work with. Compassionate, and professional. More employees needed with her strengths.

Leah P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge A.  |  Overall Experience 
Clasificación:
5.0

Very easy to get started, the person assisting me was very helpful and nice.

Jermoil A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ezekiel K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Josie S.  |  First Impressions 
Clasificación:
1.0

When I called to make the reservation I was told if it was not local my first month would be free. When I arrive I was charged. When I asked the manager to review the tape of the call he wouldn't and he charged me. The prerecorded message says something to the fact "this call the be monitored and recorded to keep us honest". That's a lie. Andrea has great great customer service and she's the only reason I've continued to use this place

LATOYA M.  |  First Impressions 
Clasificación:
1.0

The evening staff was very very rude to me, I was given 24 hours to move my things out, every time I left to move my things to another storage the would put a lock on it,causing me to take time away to go find someone to take it off, they told me that I couldn't keep my things inside, that everything had to be out of the building and on the dock, I will not reccomend them to anyone

FELECIA R.  |  Overall Experience 
Clasificación:
5.0

N/C

Brion J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanika J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer S.  |  Overall Experience 
Clasificación:
5.0

Rob, Monse and Saul were all excellent in helping me with my needs... Outstanding and Satisfing Serve that I received...

JOSE L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

BRYAN L.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff. Convenient to my location.

ROGER C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robin c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Isela D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Savana-Bruce P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VERGIA C.  |  Overall Experience 
Clasificación:
5.0

I would definitely rent here again. I always felt super secure and didn't have to worry a out my belongings. Appreciated the well maintained facility.

Heather B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois M.  |  First Impressions 
Clasificación:
5.0

I thank you for working with me ,

Myra P.  |  First Impressions 
Clasificación:
5.0

Everyone there was wonderful. The prior manager Mr Hernandez was great. The manager on board now Mr. Lorenzo love him to death. I would come back and rent from him any time. Thank you for your services and dealing with me all these years.

DEBBIE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VERGIA C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

FELECIA R.  |  First Impressions 
Clasificación:
5.0

Very knowledgeable staff

Nancy S.  |  Overall Experience 
Clasificación:
4.0

Pretty solid! Nice people

Matthew S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ruby G.  |  Overall Experience 
Clasificación:
2.0

The spaces were smaller than I thought they would be the 10 x10 was shown as a two to three-bedroom apartment which I definitely don't think it is so I felt kind of ripped off by the prices and what you actually got. We were told right Away about waiting and we were informed we couldn't wait in our unit where it was much cooler they told us we couldn't be on property waiting for our house hold goods that said they would kick us out that we had to be moving we said we are and the gentleman said we couldn't do it there idk whats going on at this location but they seemed to think we wanted to like be homeless in a storage unit ok whatever just saying rudeness and assumption are the mother of law suits ....

Martin V.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacinda M.  |  First Impressions 
Clasificación:
5.0

Very smooth process from setting up space to unloading in facility.

James W.  |  First Impressions 
Clasificación:
5.0

The assistant manager Alberto(?) was amazing...the only issue is I paid for a lock and you did not have any? Not a big deal...I get you run out of things...but locks? At a storage facility? That requires that particular type? So had to waste time going to Home depot and spending more....but other than that small issue everything was awesome....great run business!! Sam Defabbo

Sam D.  |  First Impressions 
Clasificación:
5.0

The facility was clean and the staff was extremely accommodating. Thank you guys!

RENEE P.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Mander P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA M.  |  First Impressions 
Clasificación:
5.0

Honorable Service honorable employees

SHELDON W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mialey D.  |  Overall Experience 
Clasificación:
5.0

Very clean facility.

Christopher K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew S.  |  First Impressions 
Clasificación:
4.0

.

Laurie R.  |  First Impressions 
Clasificación:
5.0

Excellent customer service and staff. Very helpful and made everything easy.

Chad S.  |  Overall Experience 
Clasificación:
5.0

It felt good to walk in the storage and smell nothing but clean and freshness, every time.

Suzette D.  |  Overall Experience 
Clasificación:
4.0

The majority of the staff was Amazing, but there was one young lady that needs training on how to be a customer service rep. She is very much lacking in this department.

LEE U.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn G.  |  Overall Experience 
Clasificación:
4.0

This staff had to fix the mistakes from another location

SHEILA H.  |  First Impressions 
Clasificación:
5.0

Great facility and staff.

Ed S.  |  Overall Experience 
Clasificación:
5.0

The technicians were extremely courteous. They looked out for our needs given the fact we had to drive cross-country. We were also apprised of a another load coming our way which would knock off at least $600 off of our bill. U-Haul is very inclined to customer needs.

JONI A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Natalie Y.  |  Overall Experience 
Clasificación:
5.0

There were some occasions during the 3 years that I rented my unit when I needed extra time to make the payment and the customer service staff always accommodated me. I am so grateful for their understanding!

Alejandro M.  |  Overall Experience 
Clasificación:
5.0

I was not able to use the online checkout because of the placement of the number on the unit. The front office staff were very helpful.

Kirstin S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M.  |  First Impressions 
Clasificación:
1.0

The company policy to charge tenants for a full month of service even if the tenant is not staying for the full month is nothing less then legal theft from people who in most cases are already struggling. You can best believe I will not be using your services again and will definitely tell anyone who ask about my experience.

SHANE R.  |  Overall Experience 
Clasificación:
5.0

The Staff Was Wonderful,I will always recommend people and will use them again

cheryl l.  |  Overall Experience 
Clasificación:
2.0

Started out awesome, the man helping me was super helpful. Then about halfway through unloading the uhaul trailer we were getting pushed to finish up faster to get the trailer to another person. I still had over 2 days on the rental and it was not supposed to be handed in that day. They did not give us a choice to keep it for another load for the following day and gave the trailer I rented away before my time was up.

Madilyn S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Karrie m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL R.  |  Overall Experience 
Clasificación:
5.0

Good service

Toni O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy D.  |  First Impressions 
Clasificación:
4.0

Gracias

sonya j.  |  First Impressions 
Clasificación:
5.0

U-Haul staff are very helpful and kind. I always have a good experience!

Kirstin S.  |  First Impressions 
Clasificación:
5.0

Very helpful and thorough staff.

Jason F.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Williams B.  |  Overall Experience 
Clasificación:
5.0

I'm very impressed with the upkeep of my unit and the Manager at the loaction. Thank you...

Jamie R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DORTHY H.  |  Overall Experience 
Clasificación:
4.0

Everything is good except I have no receipt for: FEBRUARY 15 2021 - amount= $161.87 - I need that receipt

CRAIG F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfonso F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Heather H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S.  |  First Impressions 
Clasificación:
5.0

This Chambers road location is TOP NOTCH!!! Clean, helpful staff, easy to use facility, great location. I will be recommending this location to everyone I know in the area. Thank you for making an important part of my move seamless! Other locations should use this facility as an example of how to run a U-haul.

Jeffrey T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal P.  |  Overall Experience 
Clasificación:
5.0

This chamber rd. Location has the BEST staff and service. I've been to over a dozen locations across the country and this one is y far the best set-up and service. The storage facility is so clean and secure.

Jeff T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lafern B.  |  Overall Experience 
Clasificación:
5.0

The storage facility at this location was very well in every aspect. I will recommend location to any one I know who might be looking for storage. Thank you for keeping my personal l belongs safe and for the the staff who always treated me with respect sincerely Sandra Manlove

Sandra M.  |  Overall Experience 
Clasificación:
3.0

You have an employee that does NOT wear a mask when the signs at your counter states masks are mandatory, doesn't seem right. Grounds for termination I believe. You should post signs at the loading dock, for trucks ONLY. This past Saturday and Sunday there were cars parked in the loading dock area, and NOT using the side parking spots. Thank You for providing a secure and climate controlled environment.

DALE P.  |  Overall Experience 
Clasificación:
3.0

The facilities were good but I was a week late with a payment and you sort of freaked out sending emails and snail mails.

GARRY T.  |  Overall Experience 
Clasificación:
4.0

Price was little too high. Found another place that saved me $60 a month

Robert T.  |  Overall Experience 
Clasificación:
3.0

Rate increases were constant, An offer of a flat rate was stated several years ago when I first moved into the facility, however my rental fees kept increasing, and I was informed the flat rate fee would not be applied, this wasn't a good experience

DENISE L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna Leigh A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C.  |  Overall Experience 
Clasificación:
5.0

Very professional staff and the facility is secure. Our needs were always met.

NATHANIEL F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melinda b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SARA G.  |  First Impressions 
Clasificación:
4.0

Great place the rest room nicely cleaned, the whole storage area was very clean and safe. The staff was very friendly and helpful. Thank you I-70 u haul u Rock .

Calvin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa S.  |  First Impressions 
Clasificación:
2.0

I was charged late fees despite using autopay. The security card and code for disabling the alarm when accessing my unit never worked

MICHAEL D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet W.  |  Overall Experience 
Clasificación:
5.0

We got into a bind first day at the uhaul 40th and chambers.The uhaul storage had a power outage due to thunder storm.our storage unit was on the second floor which we needed to use a elevator.we needed to be driving to kansas that day.so with there phones they changed storage units for level one and we were able to offload the truck.what was turning into a nitemare turned out awsome.ive worked in the customer service industry for a major airline for 30 years.ive seen simalar.But this tops them all.This crew were curtious,helpful and very understanding. Thankyou so much for the great service Ken & Kay Labau

KENNETH L.  |  Overall Experience 
Clasificación:
4.0

I do think prices are a little high.

Angelo C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rolando G.  |  Overall Experience 
Clasificación:
5.0

Prince was super helpful, patient, kind which helped a difficult moving day.

Shalanda J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessie Y.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carmen C.  |  Overall Experience 
Clasificación:
5.0

a great place to leave your stuff and feel safe doing it

Bridget B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S.  |  Overall Experience 
Clasificación:
5.0

Always clean! The staff were always helpful when i needed anything.

Katherine L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mona j.  |  Overall Experience 
Clasificación:
5.0

Everyone who helped me, from the assistant manager to lorenzo, were all extremely knowledgeable and helpful, and made the experience stress free for me. Thanks all!

Duncan M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennilee G.  |  Overall Experience 
Clasificación:
2.0

Uhauls email had me at a location in aurora. Got to the location. And employee tells us the trailer is 8.3 miles away at another uhaul. No email. No call. No text. Thanks uhaul

CRYSTAL L.  |  Overall Experience 
Clasificación:
2.0

Very bad experience. The staff lies and they are not consistent. You can reach out to me for further details. It was a horrible service and experience.

Godwin N.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Ramon I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Libby M.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful whether in person or on the phone.

Sharon C.  |  Overall Experience 
Clasificación:
5.0

Price goes up at corporate, no loyalty to long term customer

DYLAN B.  |  Overall Experience 
Clasificación:
5.0

I had "A LOT" of last minute needs and they met them all with no problem. I hope this runs as smooth next time as well. THANK U!!

Tanza A.  |  First Impressions 
Clasificación:
4.0

I have used your facility for about 2 years I only had two issues . 1 May key card wouldn't work. computer problems. 2.After renting for year new management came and made me buy another u-haul lock

angela l.  |  Overall Experience 
Clasificación:
5.0

Easy and fast.

candice s.  |  First Impressions 
Clasificación:
5.0

They’re super helpful!

Mele L.  |  Overall Experience 
Clasificación:
5.0

I had a great experience at this u- haul location . Always a friendly and ready to help service . Thank you !

Evelia P.  |  Overall Experience 
Clasificación:
4.0

Only because Robert Estrada was there to help with the end process.. He is a very hard worker ..I saw him help other over and above what was recommended.Valuable Team player.He Deserves highest raise

Keawona S.  |  Overall Experience 
Clasificación:
5.0

It was great

Torrese G.  |  Overall Experience 
Clasificación:
5.0

This facility exceeded all needs and expectations

Ashleigh E.  |  Overall Experience 
Clasificación:
5.0

Customer service is excellent, I did a one-way rental, both offices were amazing! I even had one flat tire on my trailer & Road Side was beyond my expectation.

Max F.  |  First Impressions 
Clasificación:
4.0

Customer service good. Trucks good

Orane B.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and helpful.

Mike S.  |  Overall Experience 
Clasificación:
4.0

I always use this particular location and I've never been disappointed with the service. In addition, the exceptional customer service from the General Manager Lorenzo was very helpful and caring.

Yvonne W.  |  Overall Experience 
Clasificación:
5.0

Thank you all you guys and your service

Carla D.  |  Overall Experience 
Clasificación:
3.0

some of the people who work here are a bit "off" putting. asked to use one of the lift things to move my tiny Uhaul trailr to position it correct near the loading doc and was denied i had to lift it

Ronald G.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful and professional. Thank you Selinda Salem

Mike S.  |  First Impressions 
Clasificación:
5.0

Staff is friendly and the free 1 month rental of the storage unit for renting the 26' truck was a great surprise. I'll definitely use Uhaul again!!!

Lakiya N.  |  First Impressions 
Clasificación:
5.0

Great staff

cynthia m.  |  Overall Experience 
Clasificación:
5.0

They where very helpful and nice. Great service

Tiffany B.  |  First Impressions 
Clasificación:
5.0

All the staff you had on hand 6/30/2019 were great !! Helpful & knowledgeable.. good job guys

Vanessa C.  |  First Impressions 
Clasificación:
4.0

Ninguno

Jeffrey S.  |  Overall Experience 
Clasificación:
4.0

This location was awesome, all the staff was beyond helpful and kind.

Victoria D.  |  Overall Experience 
Clasificación:
5.0

Fast, clean, comprehensive service. It makes me wonder why I don't move myself more often!

Joshua H.  |  First Impressions 
Clasificación:
4.0

The staff were very helpful! I always want the wait time to be a little less than it is.

Christine O.  |  Overall Experience 
Clasificación:
5.0

Thank you for your service love it :)

Reyna O.  |  Overall Experience 
Clasificación:
5.0

Great work

Bernardo S.  |  Overall Experience 
Clasificación:
5.0

This storage facility is the cleanest I have ever been in. Staff was very friendly and helpful.

Anthony M.  |  Overall Experience 
Clasificación:
5.0

Very quick service to get the storage unit I needed.

Anthony M.  |  First Impressions 
Clasificación:
5.0

Very helpful

DENNIS M.  |  Overall Experience 
Clasificación:
5.0

Great service. Very friendly.

Chris L.  |  First Impressions 
Clasificación:
4.0

Your service representatives were very nice and helpful, There was an incident with the storage unit but they resolved it quickly. The overnight/self return was a bit confusing though....

Carmen C.  |  First Impressions 
Clasificación:
3.0

Low paid un trained as always folks

CODY O.  |  First Impressions 
Clasificación:
5.0

So helpful and I appreciate it!

Christine O.  |  First Impressions 
Clasificación:
5.0

Extremely clean and very friendly.

GAIL T.  |  Overall Experience 
Clasificación:
5.0

Na

ERIC T.  |  Overall Experience 
Clasificación:
5.0

Courteous service and great service.

Jayne J.  |  First Impressions 
Clasificación:
5.0

Very nice place.

Nikolas H.  |  Overall Experience 
Clasificación:
5.0

Great service, great place.

Natika R.  |  Overall Experience 
Clasificación:
1.0

I didn't get the service I deserve for paying $160 a month. All the people working there were too much on their cellphone and not friendly at all.

Zufan T.  |  Overall Experience 
Clasificación:
4.0

Gracias

Carol Q.  |  Overall Experience 
Clasificación:
5.0

This is a good storage facility.

JC O.  |  Overall Experience 
Clasificación:
5.0

The staff and managers are always informative and helpful and kind!

ANGELIQUE S.  |  Overall Experience 
Clasificación:
5.0

It was great

Dwight S.  |  Overall Experience 
Clasificación:
5.0

.

Lisa D.  |  Overall Experience 
Clasificación:
4.0

Great place. The card reader never worked so my alarm went off all the time but, it was still a great place.

MYIESHA C.  |  Overall Experience 
Clasificación:
4.0

Employees were friendly & helpful.

Justin W.  |  Overall Experience 
Clasificación:
1.0

I got the trailer with a low tire and it lost more air so i called uhaul and they sent out guys who got oil all over my driveway and i had to clean it and lost a day on my trip an tire still lost air.

tyler d. | Reservación
Clasificación:
5.0

I had my storage for over 5 years and I never had a problem with my belongings being destroyed. I had another storage before where all my belongings were destroyed within 3 months. Gracias.

JANICE S.  |  Overall Experience 
Clasificación:
2.0

Lock was not secure. Anyone could get in at any time. They give you the run around and have you running around through the building like a chicken with its head cut off. Young aged staff are rude!

Ieisha R.  |  Overall Experience 
Clasificación:
5.0

Very happy and friendly staff

Christopher W.  |  Overall Experience 
Clasificación:
3.0

I had to wait too long for service. Two employees working with one customer outside of myself in the office. One employee had to be told to come in to assist me by the other employee.

DELANO H.  |  Overall Experience 
Clasificación:
5.0

Our service in n.y and also in Colo with the haul and getting the storage and all the help was BEYOND AMAZING

Sandra W. | Reservación
Clasificación:
5.0

Very organized. Appreciate email updates.

ANNELISE D.  |  Overall Experience 
Clasificación:
1.0

I payed for 24 hr access and didn't get it, had the leave the Uhaul on your property until the next day, had to leave work very early and find people to help me. It was very inconvenient.

Joylynn G. | Reservación
Clasificación:
5.0

No complaints everything was great thank you so much for the service .

SERGIO V.  |  Overall Experience 
Clasificación:
1.0

Was told I qualified for a free month of storage but when I went to claim the storage unit I was told it's policy that I must rent a second month to receive the first free month. Poor customer service

Daniel M. | Reservación
Clasificación:
5.0

It was great

rebecca p.  |  Overall Experience 
Clasificación:
2.0

I felt that I was being told different things from the staff and being charged every time I came in there. I lost my key. Very bad experience

Laculia F.  |  Overall Experience 
Clasificación:
4.0

Needs more accessible carts available by storage door entrance

Tamra G.  |  Overall Experience 
Clasificación:
5.0

Gracias

Jimmie R.  |  Overall Experience 
Clasificación:
4.0

The only issue is that the bathroom was never cleaned by your housekeeping staff and there were never any paper towels in there as well. Was happy for TP and soap.

PATRICIA A.  |  Overall Experience 
Clasificación:
3.0

Making people pay for another month when they won't be there is robbing people. My place was ready on the 1st and I had to move my belongings out of the storage two days before to avoid paying

Kaine G.  |  Overall Experience 
Clasificación:
4.0

Very helpful. Responded to any concerns. Staff freindly. Facility clean, well lighted. I would recommend for storage. Gracias

Brenda H.  |  Overall Experience 
Clasificación:
5.0

Made my moving experience a safe, secure and simplified everything for me

Mary G.  |  Overall Experience 
Clasificación:
4.0

the staff friendly and warm, and very good customer service

Harold D.  |  Overall Experience 
Clasificación:
5.0

All the staff were always extremely helpful, friendly, and flexible.

Eric K.  |  Overall Experience 
Clasificación:
1.0

Per my reservation time, I arrived on time and they didn't know where my container was. I had to drive the lot myself to find my shipping container and have them get it ready.

Emmanuel S.  |  Overall Experience 
Clasificación:
5.0

Wonderful

solemi p.  |  Overall Experience 
Clasificación:
5.0

Everyone was polite and helpful.l would use it again and recommend it to someone else .thank you.

Rosana G.  |  Overall Experience 
Clasificación:
5.0

staff was very helpful during the 8 years I was there

GEORGE S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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