Customer Reviews for U-Haul Moving & Storage at Causeway Blvd

6,613 comentarios

3800 N Causeway Blvd   Metairie, LA 70002
(At the foot of the Causeway Bridge)

(504) 837-4122

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(504) 837-4122

3800 N Causeway Blvd
Metairie, LA 70002
(At the foot of the Causeway Bridge)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oneil W. 
Clasificación:
5.0

None, very friendly and helpful staff!

PAUL H. 
Clasificación:
5.0

Great organization

JOHN J. 
Clasificación:
5.0

Not a thing! One of the best locations I have ever seen!

JEREMY C. 
Clasificación:
5.0

Staff very nice and friendly!

cathy K. 
Clasificación:
5.0

Y'all the best

allen L. 
Clasificación:
3.0

I'm just thankful that I was able to operate the vehicle at the required speed limit and return it at a timely fashion unscathed. Thanks for the three hours that was needed U-Haul.

DEXTER C. 
Clasificación:
5.0

Owner has always been fair when you get a one on one talk in difficult times. Stored there many times over years! Renting uhauls has been a smooth transition.

NANCY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANNA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

SYDNEY L. 
Clasificación:
4.0

The staff member who rented me the van had a bad attitude or didnt seem that she was interested in helping, the van was dirty on the inside, and the windshield was dirty

JOHN G. 
Clasificación:
5.0

Everyone at this location was very nice and helpful. However I cannot say the same if most of your traffic staff and management. On Friday, I called traffic to move my reservation up a day. I was told it was handled. On Sturday, I was a little behind calling the Causeway location to let them know when I was told my truck and car transport were in Picayune MS - an hour away. When I said this was not acceptable, U was directed to the 800 # where things went downhill. Your people were rude and completely uncaring of the mess made to my moving schedule by not having a truck at the reservation location and no communication that was the case. I asked for a truck to be delivered and was told you don't do that and I should have left my reservation on Sunday because there were no closer trucks on either day. The common denominator seemed to be to blame me for making an online reservation. But remember I spoke with a person in traffic the day prior who never said a word about a different pickup and my reservation in my account still indicated this location. I called this location to move my car transport back to it and made a plan for someone to drive me two hours round trip to get the truck in Picayune. When I called the 800 # to find the correct location in Picayune, I was told my truck was canceled. This agent was super nice letting me know she could reserve a truck at this location for me on Sunday with a 10 am pickup. The agents at this location were very accommodating to allow me to pickup the car transport on another day. All of the changes that had to be made to my scheduled moving help cost me an extra $200 which I think UHaul should cover as a credit back to me on my rental.

Debbie M. 
Clasificación:
5.0

Easy to do business with and a friendly staff

WARREN R. 
Clasificación:
5.0

Great service and much appreciation to Hayley Moore for outstanding customer service during my visit! Keep up the good work and setting the standardfor all to follow.

HERCULES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

NISSEN D. 
Clasificación:
5.0

It was busy when I arrived, and the staff handled each party promptly and professionally.

William T. 
Clasificación:
4.0

I was called and told that they did not have a vehicle for me the day before I was to pick it up after having made the reservation 4 days prior. They said there were no vehicles at all in my area and they couldn't help me. I was not very happy as I had this rental for 3 days for work. I let them know I was extremely un happy that they let me know at the last minute and should have let me know when I made the reservation. Now I was going to be in a real jam! Miraculously about 2 hours later, I got an email saying they had a vehicle for me now. While I am thankful, this is not a good practice!

EMILY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

APRIL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paige R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEY M. 
Clasificación:
5.0

At busier times on certain days, could use more than 1 person on the counter.

DANA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilmer E. 
Clasificación:
2.0

The space is too small

JOHNNESHA C. 
Clasificación:
4.0

Mention explain exact fuel charge on drop off

Remy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ramona s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLAS M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sayda N. 
Clasificación:
5.0

Very nice and helpful

MIRIAM M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Camelia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jebessa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN J. 
Clasificación:
5.0

Great service

Lawrence W. 
Clasificación:
5.0

Always clean, trucks and waiting area. Recently I've visited other U-Hauls and to my surprise they were filthy.

DANA C. 
Clasificación:
5.0

I can't think of anything

WALTER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann R. 
Clasificación:
4.0

Truck was clean but we had a inner rear tire blow out on our trip. Was a bit time consuming to wait for roadside assistance, lost time waiting. Tire did get repaired. Agent did extend contract for a later return time but that was not the primary concern, the lost time during the move was critical. Thanks.

RONALD S. 
Clasificación:
4.0

Adding one more attendant in the lot would reduce the wait time. I felt I had to wait longer than I should have with assistance picking up and returning the trailer. There was an attendant but there were multiple customers needing assistance.

THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sawyer O. 
Clasificación:
2.0

When getting the hitch installed no one went over the work and what was done or how the connectors work. Not being familiar with hitches I don't know what I paid for.

Sherica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEAGAN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delane L. 
Clasificación:
5.0

Easy in and out.

theron L. 
Clasificación:
5.0

Since the pandemic and the hurricane I have had to use other uhaul locations, and they were awful. Dirty!

Dana C. 
Clasificación:
3.0

A better job of checking equipment is needed. The first motorcycle trailer I was given had very low tire pressure that was only detected because I brought my air gauge. It was then discovered, by one of the attendants, that it had a slow leak. The counter person was good.

MIDDLETON O. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arley J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT V. 
Clasificación:
5.0

VERY VERY GOOD

Warren M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Devin B. 
Clasificación:
5.0

Check in was quick and easy. Return was even easier. Great job!!!

EDIL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

al L. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAILAR M. 
Clasificación:
3.0

The self check in process wasn't as quick as I'd like or expect. I don't feel like it was much more beneficial than just going in and speaking to a person. And since you still have to go in and get the keys anyway doing it on my phone almost seemed pointless. Some of the steps such as uploading a license and other documentation should be able to be done before you get there to speed up the process

Matt S. 
Clasificación:
5.0

Didn't like the 20 dollars convince fee that was charged didn't have any way to check the truck back in on line we moved into a storage and all electronics were shut down this I believe is unfair to elderly people who don't use their phones for this purpose

Balinda S. 
Clasificación:
4.0

There were no dollies available despite my reservation for one. The staff could have cared less to find me one. Just kind of shrugged it off. The van back door had to be slammed closed every time in order to lock. The back tires should be replaced as they spun out several times.

JANE J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ariane L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn O. 
Clasificación:
3.0

Yard man aggressive in shouting out orders!

Jimmy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLIE B. 
Clasificación:
5.0

Your staff at this location are always fast, efficient and personable. Have always been pleased with the service.

SHAWN L. 
Clasificación:
2.0

Very rude attendant in parking lot. I was there to pick up a trailer, he made me park a long way away to go in get my paperwork then walk back to the car a long way just to get the trailer. Horrible service and very rude about it. I explained I prebooked and just needed to hook up and go.

Russ H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY J. 
Clasificación:
3.0

Make sure that the customer received everything they order. We did not receive the appliance dolly or the furniture covers. Out of all we ordered, we got the truck.

Ann C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
3.0

Workers were ok but the 26"truck i rented ran hot within 3 hrs after renting. I returned the truck and was told I would receive a call the following morning which never came and I have not been able to speak with Noone as it takes about an hour on hold. Who has that kind of time? Not me. I've had to separate charges in the last two days to my credit card. Which seems to be valid but not really cause I didn't finsh the job I was doing due to the issue with the truck but didn't take no time for them to charge my card but yet to call with a comp or discount or even an apology..so uhall if you reading please contact me or ill jus start using @penski

ERIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie S. 
Clasificación:
5.0

Nothing, everyone was friendly, helpful and courteous.

Julia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaKeisha W. 
Clasificación:
5.0

Everything went very smoothly. I was nervous because I am not experienced in using a phone to check in, but it was not busy snd I was able to check in through an employee. Great, smooth experience!

Mary F. 
Clasificación:
2.0

The two ladies at the front desk were very rude and it didn't seem like they cared about anything.

ANGIE F. 
Clasificación:
4.0

Haul needs to change the gas locks to LOCKING gas locks on all trucks.

Juliann M. 
Clasificación:
5.0

I was very satisfied with my experience. I can't think of anything offhand to suggest to improve.

Joseph L. 
Clasificación:
4.0

Very happy with vehicle, service and employees. Make sure customer understands the vehicle must be returned with gas at or beyond the previous level.

FRANK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHESSON C. 
Clasificación:
5.0

Easiest return of equipment ever! Great people there.

Joseph B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

we interacted with was excellent.

Alison R. 
Clasificación:
5.0

The truck I was issued suffered severe damage from Hurricane Ida. Most notable was the cracked windshield which covered half of the windshield. The interior of the cab sm led of cigarettes and there was trash in the ashtray.

SCOTT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC J. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jonathan H. 
Clasificación:
1.0

I had my movers show up with a truck to unload and put in storage and the unit I rented had a lock on it. They double rented and I had to find somewhere else to go because nothing else was available.

roxann s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzan H. 
Clasificación:
5.0

Dropped off my rental truck at this location and the service was fast and friendly!

Melissa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

outstanding service a week after a major hurricane !!!

JAMES EDWARD A. 
Clasificación:
4.0

More people behind the counter to help move customers along quicker thank you

Daniel J. 
Clasificación:
4.0

Staff good but red engine light came on after 10 miles-!!I had to cancel my planned trip and move furniture to storage instead of driving 90 miles Had $100/hr workers - would have had to return to location unload and reload truck- You should not send equipment out that is not in working order I want a full refund and you should pay for my workers to reload truck

connie B. 
Clasificación:
1.0

Consult my file for details of u-haul debacle.

Lauren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda C. 
Clasificación:
3.0

Truck went through gas extremely fast. We spent more in gas than we bargained for

April D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
1.0

Make sure the vehicle has enough gas for the next customer. We are struggling through the aftermath of Hurricane Ida the vehicle was rented to me with 46 miles to empty. Gas stations are closed and gas lines are long (waiting in line for hours). I filled up the truck because gas is scarce and thought I would be credited and the manager refuses to credit me. I will not use Uhaul again and not recommend to anyone needing assistance.

Toni W. 
Clasificación:
5.0

Very friendly and helpful

Brad C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

John M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mohamed h.  |  Overall Experience 
Clasificación:
5.0

Excellent experience.

Jerry F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susanne R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN S.  |  Overall Experience 
Clasificación:
5.0

Staff was always pleasant and helpful.

Cesar M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elijah Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsey C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CREYON M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN B.  |  First Impressions 
Clasificación:
5.0

They are so friendly!

Ernestine B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Caren C.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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