Customer Reviews for U-Haul Moving & Storage at Capitol Ave

4,429 comentarios

755 Capitol Ave   Hartford, CT 06106
(Btwn Forest & Sisson)

(860) 527-5251

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(860) 527-5251

755 Capitol Ave
Hartford, CT 06106
(Btwn Forest & Sisson)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

Mis cosas se dañaron con la humedad y tanto dinero qué cobran por mes deberían de incluir seguro la humedad daño mis cosas nuevas no se lo recomiendo a nadie lamentablemente

MARITZA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS V. 
Clasificación:
5.0

Big thumbs up guys keep doing a great job

ANTHONY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN P. 
Clasificación:
3.0

Other staff members were great at first then there was the moodiness to other customers as well as myself and another staff member just really rude to me ...but that is not going to stop me from doing to business with uhaul and other uhaul places the staff are great and would point my friends into the direction of a happy staff.......Thanks again uhaul you have made my day, please be well and safe and as well as your faimlies and staff

SALVATORE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELSIE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANINE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANINE E. 
Clasificación:
5.0

Chasity the service rep was very nice and was able to address all our needs. Much appreciated.

THEODORE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENESIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marta R. 
Clasificación:
5.0

great service. thanks kevin

GEORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNETTE F. 
Clasificación:
5.0

The manager and assistant manager were very helpful.

Stephanie C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA M. 
Clasificación:
1.0

The agent was not answering my questions and was kind of disrespectful. Will not recommend this service for any friends. This place needs ne agents that can help customers. Overall very bad experience. -10 rating

GANESH B. 
Clasificación:
5.0

The women who work at this location were knowledgeable, friendly, and helpful.

Richard A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linette A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROCCO M. 
Clasificación:
5.0

Great service

GARFIELD C. 
Clasificación:
5.0

This location has competent, courteous and very helpful staff.

John Rockwell A. 
Clasificación:
5.0

El cliente no dejó un comentario.

david T. 
Clasificación:
4.0

El cliente no dejó un comentario.

DINO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO S. 
Clasificación:
5.0

Nothing, great service

JORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Process was quick and easy. People were courteous and helpful. Truck was clean, easy to drive and gas efficient.

BRUCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLIE S. 
Clasificación:
5.0

Display the same abilities to assist each customers, which shows empathy , accountability and professionalism.

TRUDY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARILYN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JoShonda G.  |  First Impressions 
Clasificación:
5.0

I would say that the mobile system should show up on phones at least one hour prior to rental time. I did not get a message so wound up going inside and asking for help. Fortunately the person at the desk was an excellent employee who had me in a car in 5 minutes.

ROGER D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEVON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAIHOMIE G. 
Clasificación:
5.0

van smelled strongly of animal urine; otherwise excellent experience

NANCY K. 
Clasificación:
1.0

El cliente no dejó un comentario.

ELAMIN E. 
Clasificación:
5.0

Can't think of a thing -- this is a very well-run establishment.

KRISTA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis E. 
Clasificación:
5.0

Chastidy was amazing.

GLADYS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zamirbek M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ESEQUIEL D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward C. 
Clasificación:
4.0

Mention the Environmental fee, gas refill and additional fees on the website when people are making a reservation so they have clarity on what they need to pay.

FULTON D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carlos D. 
Clasificación:
1.0

One employee is not enough

JUDEMIS S. 
Clasificación:
1.0

I rented the truck and put gas on it and returned it and now they charge me 30 x go to put gas on it plus 27 gas when I deliver it just like they gave it to me.

RAMON R. 
Clasificación:
4.0

Nothing very nice!!

Reginald F. 
Clasificación:
4.0

El cliente no dejó un comentario.

SRIVATSAN B. 
Clasificación:
5.0

Nothing. Always recommend to have a reservation.

HELEN G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sayonara C. 
Clasificación:
1.0

The manager is on his own time he picks equipment parked in the. Back of the. Lot wasted hours of my time get people who care by paying don't be teaching new employees ur bad habbits

SOREN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal H. 
Clasificación:
5.0

Provide more and updated information on towing a trailer e.g.what to expect/ what are normal noises

Joan S. 
Clasificación:
2.0

reservation was changed from preferred location close to home to more difficult to reach downtown Hartford location

PAUL U. 
Clasificación:
5.0

Very friendly attendant Pete and he made sure I had calculated all mileage as close as possible to my travels. Thanks for taking the time !

Janelle G. 
Clasificación:
5.0

All good. This is a very well run uHaul center. ¡Gracias!

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlyn M. 
Clasificación:
5.0

The people I interacted with were very friendly, professional and knowledgeable. Well appreciated.

Theodore W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick R. 
Clasificación:
2.0

When I received my first truck, the Ac was not circulating air inside the cabin it was only directed at the windshield. When I showed it to female employee of the Uhaul. She brushed me of saying Ac will kick in after a while. She was over confident and didn't try to look at the issue at all. She was rude and was assuming answers. Then I showed it to the other employee of the Uhaul and he realized that the ac was not circulating the air inside the cabin. So he gave me a new truck. Many times the gas volume is not what it says on the paper.

venkat G. 
Clasificación:
5.0

Staff was welcoming! They care about their customers!

ALBA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIPE P. 
Clasificación:
5.0

Anthony was very helpful and professional. He definently knew how to handle the customers in a calm manner. It was nice to see someone that actually knew how to do their job. He was quick and efficient. I would use this location to rent from again.The lady I spoke to was helpful as well. When I couldnt get the equipment returned in time she was able to extend my rental another day without a problem.

KELLY B. 
Clasificación:
5.0

Nothing your customer service is very professional. Keep the good work.

DIANA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
5.0

I've been a customer of yours for years and it's always a pleasure. Keep up the good work and customer service.

PAMELA P. 
Clasificación:
5.0

friendly an helpful employees 👍🏾

DONNETTE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN K. 
Clasificación:
4.0

The staff was very friendly, but they are understaffed, so it was a bit of a wait. I appreciate that they did extend the time I had the truck for. Overall, I enjoy using this location as it's one of the larger ones and there are always trucks available to reserve.

RICHARD F. 
Clasificación:
5.0

The roof of the truck was leaking and are cargo got wet.

George K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter O. 
Clasificación:
5.0

Very helpful

THOMAS L. 
Clasificación:
5.0

The right size truck was not available. I had a smaller truck than I reserved. I HAD TO MAKE TWO TRIPS AND MY STRATEGY TO MOVE ITEMS FOR MY BUSINESS WAS TURNED UPSIDE DOWN. I WORK VERY HARD IN MY BUSINESS AND THIS MADE MY WORK TWICE AS HARD. I'M A REGULAR CUSTOMER....FOR NOW

DALLAS R. 
Clasificación:
3.0

El cliente no dejó un comentario.

KAREN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khadijah H. 
Clasificación:
2.0

I had a U-haul reserved, and it wasn't there when we got there, asked the place how to get the $50 and they couldn't do it, had to rent a second one, and we were lucky it was available 3 hours later then the one we had reserved. Check my account and see the rentals, give me the $50 and I'll give you a better review, if not, I will never use your service again, and make a public review. Not a threat, but I almost couldn't move and it was a horrible experience.

RYAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SURAJ I. 
Clasificación:
5.0

Don't change anything keep doing what you're doing you guys are awesome all of you guys

SANFORD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wilfredo O. 
Clasificación:
5.0

Nada

David D. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
2.0

My return time was 530 and unfortunately I was moving everything on my own. Didn't use not even 5 dollars in Gas and only use about 5 miles and needed extended to 7pm so thats 1 1/2 hr extension and they charged me 46.00 for that hour 1/2. I will NEVER rent. It's a rip off

TAISSA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ABHISHEK K. 
Clasificación:
3.0

El cliente no dejó un comentario.

LATOYA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILFREDO V. 
Clasificación:
1.0

I adjusted my pick-up time by an hour and somehow that made me lose my entire reservation. I had to rent a vehicle too small and consequently was unable to finish my move in one trip.

DANTE G. 
Clasificación:
1.0

Waited in line for 1 hour to pick up my reserved trailer.. Customer agent was not trained on your system. Only one window open for customers. Unacceptable.

Kirk M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN O. 
Clasificación:
5.0

Although I waited for close to an hour bc the rental I requested was not available, Frint desk Kevin (?) at 7:30 am was Apple to accommodate me. Very professional and pleasant. Each time I called I got helps. A few times they did give me incorrect responses but the overall experience was great. I think since the ve hike I requested wasn't available they should have at least given me the price of the ve hole I wanted. The did give me extra miles but I ended up paying more than I wanted. ¡Gracias!

MAGALY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLESHENRY H. 
Clasificación:
5.0

No improvement necessary. It was very rapid and effecient. Couldn't have adked for better.

EDNA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN V. 
Clasificación:
3.0

Well to start I had made a reservation and when I went to pick it they didn't have my truck so I had to get a van and take more trips which I spent more time and money on moving it was so upsetting they need to do better with this. I'm so upset.

CRISTY M. 
Clasificación:
5.0

Nothing for the moment

GALEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEROUND K. 
Clasificación:
3.0

When I dropped my truck off I had more gas in it then when I left and when they checked me in they charged me for two gallons of gas. I had to wait 20 minutes for a manager to show up to reverse the charge.

Kory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERTO M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Consandra D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Maricely A.  |  Overall Experience 
Clasificación:
3.0

Good with storage; no issues. You pay your monthly fee and belongings are safe and secure. Location is convenient but an update of storage facility would be nice.

TIANJDRA M.  |  Overall Experience 
Clasificación:
2.0

I requested a first floor storage space because I was storing many heavy boxes after hours. When I got to the facility around 9pm, the storage was on the second floor making it impossible to carry up the boxes. I could not use the storage. After two tries, local staff was able to cancel my reservation and return my payment.

Efrain A.  |  Overall Experience 
Clasificación:
5.0

All the staff was very helpful an kind

Troy T.  |  First Impressions 
Clasificación:
5.0

The only problem I had is when I tried to call they were long wait times and sometimes you just didn't get an answer that's not good you need to be able to get in touch with them better other than that my experience with U-Haul storage and trucking it's fine thank you

Cathy T.  |  Overall Experience 
Clasificación:
4.0

U-haul staff was very helpful in getting me the storage space i needed. They also was understanding in me getting my date mixed up and not having to pay a late fee. This is real good facility.

Earl B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DENISE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMEN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERTO M.  |  First Impressions 
Clasificación:
5.0

Keep up the good work.

alvin h.  |  First Impressions 
Clasificación:
3.0

People are dumping their furniture in front of the main access way. Not only does it make it inconvenient but it also make the storage look like a local dump. Your staff do a great job making it clean but that recycling idea that you guys got have to go because it simply turned into the local dump. 95% of the things that the people left is straight up GARBAGE that can not be salvage. Fix this problem immediately. Your staff do a great job of keeping the place clean.

olivia s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia S.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba