El cliente no dejó un comentario.BRIAN R G.
Customer Reviews for U-Haul Moving & Storage at Business Ave II
Cicero, NY 13039
(Between Burger King and Pizza Hut)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Not a thing!! They know Customer Service from the start as soon as you walk in and greet you when you drop off. Absolutely top notch Customer Service orientated!!! On a scale from 1 - 10, 10 being the best, I rate them a 15!!!Rebecca J.
El cliente no dejó un comentario.Alisa H.
We were very satisfied with both locations. Everyone we interacted with was friendly and helpful.Daniel B.
For starters I had a issue with my left side brakes light the manager was not very helpful even though it was not her problem but I felt they should have been more helpfulEVERETT L B.
Check them for miceChristine O.
Very goodThomas B.
The staff were very helpful.RYAN DAVID G.
It turned out that not only was my door broken and that let the elements and mice in, but the roof leaked as well, soaking all my furniture and electronics. My storage unit went to crap and I had to clear it all out and pay $130 to dump it in the local dump. They were kind enough to settle my month of past due balance for $100 and not charge me another month's rent for going 2 days over my due date tho.REBECCA S. | Overall Experience
Well stocked as compared to other locations. Equipment available and in good condition. Staff helpful!Joseph M.
El cliente no dejó un comentario.JAMES BRAYTON F.
El cliente no dejó un comentario.Kevin M.
Great service.KEVINJ K.
Worked out greatRichard S.
Truck was clean but front corner off â€œmom's atticâ€ leaked in the rain and ruined several boxes.Logan M.
El cliente no dejó un comentario.Glen S.
El cliente no dejó un comentario.Barbara M.
Nothing. Everything went great.DOUGLAS B.
Philip helped us check in trailer right away. Completed on tablet. Friendly and courteous. Thank you for great service.THOMAS F.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Suzanne H.
Nick at the pick up location was PHENOMENAL! He took his time to review policies and give us tips for driving a truck, EXCELLENT costumer service!Kim L.
El cliente no dejó un comentario.STEVEN ANDREW M.
El cliente no dejó un comentario.Alexander M.
Alesha was excellent!! Thank you! Made my moving experience very easyERIC NORMAN R.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.Daniel C.
Very nice staff!PATRIK A.
El cliente no dejó un comentario.Stephen M.
El cliente no dejó un comentario.Chelsea S.
El cliente no dejó un comentario.BARRY F.
El cliente no dejó un comentario.DANARENEE LYNN L.
El cliente no dejó un comentario.Cerinda B.
El cliente no dejó un comentario.TIMOTHY W Q.
Did not have my reserved truck. Forced to drive to another location.Brian A.
El cliente no dejó un comentario.DON C.
Great customer service!! All around satisfied as always!!Susan T.
El cliente no dejó un comentario.David C.
My rental was changed three times and my location was changed 3 times. My last change was communicated five minutes before I was due to pick up the truck. This was a poor experience and had it not been a last minute communication I would have gone with a different company.RONALDJAMES III H.
I am very happy and everything is going greatDEEPAK KUMAR S.
El cliente no dejó un comentario.Marilyn A.
Nothing, the staff was very friendly, very helpful, very polite. ðŸ‘ðŸ½PAMELAAYN L.
Owner was incredibly helpful. ( we were a day late and he was awesome about it!)Patty D.
El cliente no dejó un comentario.Patrick B.
El cliente no dejó un comentario.David E.
El cliente no dejó un comentario.Glen R. | Overall Experience
All was great thanks!dale A.
El cliente no dejó un comentario.GORDONA JR C.
El cliente no dejó un comentario.Suzanne H.
El cliente no dejó un comentario.MICHAELJ S.
El cliente no dejó un comentario.Amanda M.
El cliente no dejó un comentario.Heather C. | Overall Experience
El cliente no dejó un comentario.DENISE JEAN D.
El cliente no dejó un comentario.CHRISTOPHER MICH S.
everyone was very friendly and helpful - was a positive experienceDELBERT SHERWOOD F.
El cliente no dejó un comentario.DOUGLAS A S. | Overall Experience
it would have been nice if the gmc van had power adjustable mirrorsRich D.
Both employees I dealt with (check in and on return) were very helpful and friendly. I've rented from this location previously as I found it to be a much better experience than some of the other local stores. I tell anyone I encounter to use this location because of the great employees.Cheryl F.
El cliente no dejó un comentario.mary g. | Overall Experience
El cliente no dejó un comentario.Dale E.
Everyone was organized, efficient and friendly. Keep up the good work!!PETER GERARD C.
El cliente no dejó un comentario.Robin F. | Online Move In
El cliente no dejó un comentario.Judith W.
El cliente no dejó un comentario.Richard T.
Very friendly and knowledgeable! Would use this location again if needed.Stephen G.
El cliente no dejó un comentario.Laurence K.
El cliente no dejó un comentario.bill C.
No complaintsANTOINESHA CHEMI H.
El cliente no dejó un comentario.Danielle S. | Overall Experience
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.david C.
All good no improvement neededDONALD J M.
The person you attended to me both at pickup and return went over and above the normal Call of action to make certain my rental experience was a great one! He is a â€œkeeperâ€ for sure!Kevin B.
Great customer service.Christopher C.
Everything Went perfect tyvmDONALD L A.
El cliente no dejó un comentario.JOSEPH TIMOTHY C.
Had to extend my reservation and said I couldn't do online. I called and it took over 45 minutes waiting on the phone before I was able to extend it 2 hrsEarl B.
Charging for using the dolly inside, or even moving it just to get it out of the way without prior warning is poor practice. I had no choice but to move it in order to get furniture inside and was surprised to find a 7 dollar charge. Unless this is intentional consider a new locationJonathan C.
El cliente no dejó un comentario.Ken M. | Overall Experience
El cliente no dejó un comentario.Paula W.
Please make sure your trucks are properly aligned the steering on my truck was terrible and very delayed when I would turn it. The highway winds were constantly pushing me right or left and I was struggling to keep the truck straight mind you this was at 50mph most of the way, at most I went was 55. Anytime a truck or a car passed by me it was almost like the truck was trying to steer itself where ever it wanted to. The trailer on the other hand was perfectly balanced and performed well.Christopher B.
El cliente no dejó un comentario.Davey T.
El cliente no dejó un comentario.BREEELIZABETH K.
The only issue was that I ordered pads and they were not in the truck for moving.CHRISTOPHER MICH S.
great experience at this u haul location. employees were fast and courteous and i was in and out with my trailer in very short amount of timeAnthony M.
El cliente no dejó un comentario.Gerald B.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.timothy s. | First Impressions
El cliente no dejó un comentario.Greg G. | Overall Experience
El cliente no dejó un comentario.RYAN STEVEN W.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.william T.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Dennis N.
Already booked another truckEarl S.
El cliente no dejó un comentario.Don S.
El cliente no dejó un comentario.Cynthia H.
El cliente no dejó un comentario.David K.
Well I was charged extra because I put a couple of extra miles on it . I guess you calculated wrong. I started with 3 quarters of a tank of gas. Brought it back full. Had the truck until Saturday but dropped it off Friday. I didn't notice getting anything back for my over paying on things and now I get a bill for tolls . No I am not at all satisfied with my experience with your company.Robin W.
El cliente no dejó un comentario.Bret G.
El cliente no dejó un comentario.James F.
Nothing everything was very goodLAURA DESSIN H.
El cliente no dejó un comentario.William C.
This is a great location! The behold was very, very clean. The staff is very friendly and knowledgeable!KENNETHNOEL M.
nice representative, humanWilliam R.
The person at this location was very helpful. The allowed mileage at pick up was less than what was quoted during online reservation... perhaps due to the pick up location being changed by U-Haul? Apparently, the vehicle I requested was not available at the preferred location. He made a notation on the contract to allow additional miles. We did make it under the lesser mileage, but this was a great example of customer service.Gale W.
El cliente no dejó un comentario.MARIA R.
I would keep everything the same.David R.
El cliente no dejó un comentario.Gary F.
very friendly and helpfulChristine L.
We had to upgrade and we called and they made it easy for us and were very helpfulRonald B. | Online Move In
El cliente no dejó un comentario.Marisela A. | Online Move In
Aleasha was very helpful, and very pleasant couldn’t of asked for a nicer person!Michael A. | First Impressions
Uhaul needs to provide better weather resistant locks if they they insist customers must use their equipment. Locks will freeze in the harsh weather , making it impossible to access storage unit. Keys for the locks are even worse, not durable at all.Sheri B. | Overall Experience
Moving is so stressful, but the staff at this location were wonderful to work with. I highly recommend this location. The facility is clean and well maintained. The have a great selection of moving supplies in stock. The staff is friendly and helpful. A++danielle s. | Overall Experience
Alesha Mowers was super nice and very informative. I felt like she went above and beyond to make me feel at ease and fully taken care of. I didn't have any questions because she answered any before I could ask. It's always a nice to interact with someone like her. I even arrived right before closing and usually people get annoyed with that because they're ready to go home and be done with their shift but she was happy and helpful and even made me laugh at times. I left there feeling better then I did when I arrived. Moving is stressful and having to store my things while im in-between places with my lease at one place ending 30 days before my new one starts... she someone how made all that stress just disappear. Im always very thankful for people like her. A gem. Everyone at that location was just so friendly. Thank you for hiring employees like those.Rena H. | First Impressions
El cliente no dejó un comentario.Christina S. | Overall Experience
Super awesome staff!Christina S. | First Impressions
El cliente no dejó un comentario.Jacqueline G. | Overall Experience
El cliente no dejó un comentario.danielle s. | First Impressions
Will not go anywhere else, I will travel the extra time just to go to the Cicero N.Y. location.HOLLY G. | First Impressions
El cliente no dejó un comentario.CRYSTAL S. | First Impressions
El cliente no dejó un comentario.FRANCOIS N. | Online Move In
My storage rent never went up. I regret moving out of Cicero but I did.BRUCE B. | First Impressions
El cliente no dejó un comentario.Matt S. | Overall Experience
El cliente no dejó un comentario.Robert R. | Overall Experience
Very helpful staffClarence S. | First Impressions
El cliente no dejó un comentario.Judy W. | Overall Experience
I would use again,close,cleanand dry,price is rightjudy b. | Overall Experience
El cliente no dejó un comentario.Tosh D. | First Impressions
Very narrow access to the units themselves. Gate was moved after the facility was rented so made it very difficult to bring larger trucks into many parts of the facility. Only certain areas had good access.JOAN A. | Overall Experience
Very professional an ready to assist as soon. As you walk in the door. Great fast service. The best....HOLLY G. | Overall Experience
El cliente no dejó un comentario.RICHARD L. | Overall Experience
El cliente no dejó un comentario.Noah J. | Overall Experience
El cliente no dejó un comentario.mary g. | First Impressions
El cliente no dejó un comentario.Nelly V. | Overall Experience
An abandoned storage unit was switched over to my name just because I was an authorized user. I find that to be absurd and have no clue why such a huge decision would have been made.ANNA C. | Overall Experience
Staff was very friendly and thoroughJON/Romana C. | First Impressions
Very professionalrobert H. | Overall Experience
The Staff were amazing and the experience was very pleasant . thank youBrenda G. | Overall Experience
Terrible customer service never will go backJoe R. | Overall Experience
Great facilitySURFACE F. | Overall Experience
Easy to rent great pplJoyce/William G. | Overall Experience
Clothes had a bad smell. Shoes grew mold.Isatou S. | Overall Experience
our unit was invaded by mice, which left their corn kernels and droppings all over my daughter's contents. UHaulstaff referred me directly to insurance company. Headache I dont have time for.cindi p. | Overall Experience
noneRICHARD T. | Overall Experience
Wonderful very helpfulSusan a. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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