Comentarios del cliente para U-Haul Moving & Storage at Business Ave II

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Business Ave II

Grado total:

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Mike G. en

Grado:

El cliente no dejó un comentario.

Bernard G. en

Grado:

Everything was great. Staff friendly and very helpful. Truck was clean and ready. Check in and return was easy.

Bryan C. en

Grado:

Fix your website for after hours drop off

Ezat S. en

Grado:

Very old trucks ,most of them have mechanical problems but Cicero store still renting them even I complain the issues .

Ashleigh B. en

Grado:

We were told that we wouldn’t be charged for the furniture pads that we did not use or the dolly that we did use and still were. Also over the phone I was told I could add someone to pick up the truck and drive and that my same card would he charged because it was on file and they made him switch it to his card. Other than that the truck worked well.

Eric M. en

Grado:

El cliente no dejó un comentario.

David R. en

Grado:

El cliente no dejó un comentario.

Darrin O. en

Grado:

Truck had service lights for Stabilitrak and Traction Control come in after 3 miles. No windshield washer fluid and windshield wiper make NO CONTACT with Windsor above 40 mph.

Megan W. en

Grado:

El cliente no dejó un comentario.

Jamie L. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

Computer froze and had to re scan my license, waited longer than I should have. Would have used central square location if they had the vehicle transport I needed.

Richard P. en

Grado:

Had NO problems at all. Everything went very smooth with the rental. Led I could have kept the truck for 24 hr.s if I had wanted for same price.

David S. en

Grado:

El cliente no dejó un comentario.

Nicholas M. en

Grado:

El cliente no dejó un comentario.

Gary F. en

Grado:

El cliente no dejó un comentario.

SURFACE F. en

Grado:

Great facility

tiffany S. en

Grado:

El cliente no dejó un comentario.

Jacqueline L. en

Grado:

El cliente no dejó un comentario.

Miachel K. en

Grado:

El cliente no dejó un comentario.

Bryan L. en

Grado:

El cliente no dejó un comentario.

Stanley G. en

Grado:

El cliente no dejó un comentario.

Charles W. en

Grado:

Build more cheap storage. I got the last 5x10 unit.

Susan R. en

Grado:

This was a great experience. No waiting renting or returning

Barbara B. en

Grado:

El cliente no dejó un comentario.

Monica H. en

Grado:

You should tell people about the $21 and some change fee for after hour drop offs !!!!

Kevin C. en

Grado:

El cliente no dejó un comentario.

Margaret R. en

Grado:

rude employees

Brenda B. en

Grado:

El cliente no dejó un comentario.

matthew S. en

Grado:

dont ask. it was awful . because another family member owed uhaul money prior,,, not to my knowledge,, they wouldnt approve my truck . i have rented so many trucks from u and have a clean slate ,,, how can u dog me for something someone else created?? i waited a very long time prior on the phone then picking up the truck i couldnt get it. had to bring my grandson into the equation just to get my truck. BAD business!!!

C B. en

Grado:

The staff here was really nice and took good care of us.

Brianne P. en

Grado:

El cliente no dejó un comentario.

Brandia P. en

Grado:

El cliente no dejó un comentario.

Stephen D. en

Grado:

Allow 2 payments. If a customer has a voucher certificate and it's less then the product or service allow 2 payments. Otherwise this turns into a waste of their time. In this case, the Uhaul representative was extremely kind, polite and courteous and greatly assisted an adequate resolution. Thanks

Becky H. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

My only issue with rental was the location was changed from my original pickup location and I was not informed via text or email.

Jason H. en

Grado:

Aleasha did a great job helping me, the trailer was very easy to use too. Great help, product, and price

Edward P. en

Grado:

El cliente no dejó un comentario.

Kenneth R. en

Grado:

El cliente no dejó un comentario.

Carol S. en

Grado:

El cliente no dejó un comentario.

Casey R. en

Grado:

U-Haul should walk around vehicle with you to verify there is no damage to vehicle before you leave property

David C. en

Grado:

The location did fine-- the online process was not good. They reserved me a trailer at the location that did not have one available. Fortunately they did have a smaller trailer that I was able to use but it was definitely not what I reserved or expected. Hats off to the location for getting me something that worked but thumbs down for on line

Jim O. en

Grado:

El cliente no dejó un comentario.

Joyce/William G. en

Grado:

Easy to rent great ppl

Isatou S. en

Grado:

Clothes had a bad smell. Shoes grew mold.

cindi p. en

Grado:

our unit was invaded by mice, which left their corn kernels and droppings all over my daughter's contents. UHaulstaff referred me directly to insurance company. Headache I dont have time for.

RICHARD T. en

Grado:

none

Susan a. en

Grado:

Wonderful very helpful

Karen/James C. en

Grado:

I was paying for 24/7 security and key card access to a gate that never got installed even after 3 months. Despite this unit being in Syracuse, there was no salting and poor plowing. Excellent staff

Marie T. en

Grado:

Need to make access available for FREE AND at ALL times 24/7 people have work school and emergencies and need to do things at their storage at all different times of the day and the week! Thank you

LUIS C. en

Grado:

awsome pp....

Jessie H. en

Grado:

Everything went well. Customer service was excellent and appreciated!

joe t. en

Grado:

Everything went really smooth.

Larry L. en

Grado:

Great staff

kristie f. en

Grado:

I would suggest salting the storage driveways as I and my nephew slipped a couple of times falling when emptying the unit. The driveways were sheets of ice. Very dangerous. I hurt my myself falling.

Shanica E. en

Grado:

na

Carol S. en

Grado:

Everything went very smoothly. The employee was very efficient and knowledgeable.

Larry L. en

Grado:

The employees in Cicero were first rate. They went the extra mile to make sure i wasnt all stressed out. Great team!

Matthew K. en

Grado:

Mice in the storage facility

David & Angie S. en

Grado:

Convenient, clean and secure. Staff is very professional and glad to have you business. Highly recommend for your moving or storage needs.

Kenneth L. en

Grado:

Staff was extremely helpful and nice.

CJ W. en

Grado:

The unit was in great shape and the staff was excellent. Only needed the unit for a few months and it did the job well.

KELLY R. en

Grado:

Very pleased!!

Alfrendo T. en

Grado:

When it comes to moving it's never fun, this U-Haul site contributed to a smooth worry free experience. I thank you for that.

COLEEN N. en

Grado:

Roomy, clean and accessible not to mention affordable. Fast move in and out. Absolutely will recommend their facility

pamela m. en

Grado:

The employees were very helpful and I did not have to wait at all

JACKIE B. en

Grado:

I love the staff! Aleasha is a life saver and the staff in amazing. When needed I'll be back. My only complaint is finding out that a mouse lived in a boot of mine and helped himself to some string.

George F. en

Grado:

Great place to go if you are moving or need storage. Very helpful with lots of assistance available. Plan as far ahead as possible because when you are good, you are also very busy.

betty a. en

Grado:

Staff was extremely helpful and accommodating!

Curtis W. en

Grado:

Got there first thing in the morning and they were quick and professional in getting me set up with a new unit and checking in my trailer! Great experience!

Jacqueline L. en

Grado:

The manager is very helpful and friendly. I was unaware of the size for my needs. She was very helpful and informative.My experience with the representatives at Cicero Ny location is always Great,

nahideh c. en

Grado:

I would recommend anyone to use U-haul for moving anything especially their storage units. Best deal I ever got and customer service was excellent. Thank you.

Peter S. en

Grado:

Very well kept. And clean. But as an incentive to storage users. Uhaul should offer discount rates on truck rentals to its storage patrons

John K. en

Grado:

Nothing but problems from start to finish

Tammy R. en

Grado:

The customer service care was amazing, the workers was very kind and thoughtful and understanding.. I love coming to business like that...

Tyler J. en

Grado:

Staff very helpful and went above and beyond in helping with the equipment needed