Customer Reviews for U-Haul Moving & Storage at Bronx Park

7,374 comentarios

2800 White Plains Rd   Bronx, NY 10467
(N Of Allerton Ave)

(718) 515-6262

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(718) 515-6262

2800 White Plains Rd
Bronx, NY 10467
(N Of Allerton Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Galo B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marlene G. 
Clasificación:
5.0

The u haul is the best company I will recommend to a friend I really like it

NATOYAS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE C. 
Clasificación:
4.0

Very friendly staff

CESARAMAURYS G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Torbert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTERLAUREN A. 
Clasificación:
3.0

Make sure vehicle is Available before assigning to customer

Yusef A. 
Clasificación:
5.0

Good people

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua A. 
Clasificación:
5.0

Muy satisfechos del cuidado y la atención que nos dieron, además de la seguridad de nuestras pertenencias. Gracias.

Daniel F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Saleh A. 
Clasificación:
3.0

The owner that checked me out was rude and disrespectful

Damon B. 
Clasificación:
5.0

Very nice very loveing

EDGARPAUL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah O. 
Clasificación:
3.0

Have to upgrade trucks

Jose F. 
Clasificación:
5.0

El cliente no dejó un comentario.

iluminado R. 
Clasificación:
5.0

Everything was great, no recommendations!

Zola H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elpidio S. 
Clasificación:
5.0

I was very pleased with my the cashier, I think her name is Triscia Gordon, she explained everything perfectly. And for it being my first time, I never felt like I was confused!!! I will definitely go there again. ¡Gracias!

Geneva G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C. 
Clasificación:
2.0

Prices over the phone or online are different from in store. That's a huge problem. You are scamming people just by doing that. Price of rental equipment is not the same as advertised. Price on equipment is stated on it but on the rental receipt is 50% more. You're being dishonest with customers. Drop off location was not stated on the receipt. Me as a customer have to locate a drop off location in order to return rental truck. Overall I am not happy with entire rental experience.

juljan P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Saleh A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel G. 
Clasificación:
1.0

Taniqua is so disgusting and rude. She doesn't know how to do her job. She stood with a customer for so long and kept asking the same question. When I came back to return my things she didn't know how to check it in. She then rudely gave my paper work to her co worked and said “ here you do it I'm going on break. I don't know how to do it anyway” and flung my paper to the other young lady. I appreciate the other young lady who helped me because I honestly was at my breaking point with her. Not sure how she got this job. But maybe you guys should evaluate and take a second guess.

MARYANN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ferdinand L. 
Clasificación:
4.0

This location needs improvement on the return team

Frank D. 
Clasificación:
1.0

Was late dropping off truck 25 minutes due to traffic office was closed .I dropped the key in lockbox Sunday evening the next day I went to settle they charged me $395 Including the $137 that I was charged before I picked up truck 9:45 to 5:45 same day.I would NEVER USE UHAUL AGAIN RIPPED OFF

Karen M. 
Clasificación:
5.0

When Returning vehicles after hours - they are parked very poorly not properly leaving little space for vehicles being dropped off very late into the evening - Also the lighting is the parking area is not well lit. It was a bit dark - something to consider.

Bramdeo P. 
Clasificación:
1.0

Unit was so old and mechanically so bad i felt that the truck was going to stop working any minute it is so unsafe to drive a unit like that so disappointed

Raul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emanuel G. 
Clasificación:
5.0

Amazing service - the parking lot attendants were so helpful and quickly helped me find my vehicle.

OLIMPY P. 
Clasificación:
5.0

Very professional experience

Carlos B. 
Clasificación:
5.0

Very professional

Carlos B. 
Clasificación:
5.0

The staff was very helpful thanks

olga J. 
Clasificación:
2.0

Customer service is bad

TWAINO F. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARKN M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Andres G. 
Clasificación:
5.0

Great service thanks

LashonY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TWAINO F. 
Clasificación:
5.0

It is ok. Wit me!

Milton D. 
Clasificación:
5.0

All excellent thanks

Jonathan D. 
Clasificación:
4.0

Not sure what can be done ,my only issue the line was long before getting to the cashier,otherwise everything was good

Yvonne P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicola B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dominick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin G. 
Clasificación:
4.0

The new system of using an app or internet to make reservation and check in as well as checkout was the worst experience I have ever had with uhaul if it were not for the rep in store I dont think I would ever rent from uhaul again app kept me at store for 1hr and 30 min because I couldn't complete checkin

Samuel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samba D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHESTER RAY B. 
Clasificación:
5.0

The car did not handle well.

kenneth O. 
Clasificación:
5.0

Excellent customer service from the beginning to the end. From the inside to the outside.

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kanado G. 
Clasificación:
5.0

The driver seat doesn't have an above the head Mirror. Other than that, the process was quick and easy picking up and returning. The truck was in great condition

Nashae H. 
Clasificación:
1.0

I was overcharged after having return the vehicle at the right time right amount of gas mileage accordingly.

Ibrahim M. 
Clasificación:
4.0

Very good service

Sanjay S. 
Clasificación:
5.0

Everyone was excited!!! Keep up the good work!..

Juan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

gamaliel V. 
Clasificación:
5.0

Keep up doing good work

ANGELOLUIS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel H. 
Clasificación:
5.0

Not much improvement your crew was top-notch

Miguel H. 
Clasificación:
4.0

N/C

William B. 
Clasificación:
5.0

I was originally Set to drop the truck at 3398 Boston road but when I got there, the drop off directions were not accurate and when I tried to reach the facility by phone, their number wasn't going through. It was very frustrating and disappointing to say the least. I ended up going to the 2800 white plains road location and it was a very smooth process and the rep was very helpful. I would suggest that U-haul ensure that the local businesses that they allow for renters to use maintain a professional and high standards that U-haul has. Of not, they tarnish U-haul's reputation.

Rockson B. 
Clasificación:
2.0

I went from hun hill to the beginning of yonkers and back. They charged me $90 just for that I feel like that's to much for two stops.

CAROLINA V. 
Clasificación:
3.0

The line to get served is way way too long to wait. There should be a wait limit. A customers profile should be saved and not be asked over and over again the same questions based on the history of renting. The associates at the front should be more welcoming and friendly

LUZ H. 
Clasificación:
3.0

The Rep had a bad attitude. The van was dirty inside and out. The tires were low on pressure. I did not want an argument with the Rep so I just took the rental as it was. I didn't want to wait a half hour for another van. So disappointed!

Laura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

lewis P. 
Clasificación:
5.0

Personal amable

HAIESHA S. 
Clasificación:
5.0

Keep doing a great job 👍

SHANNON O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jahine B. 
Clasificación:
5.0

At This Time Noiting Recommend

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Oscar C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

Not much everything was very fluent

Juan G. 
Clasificación:
4.0

tranny was loose hard to get it into reverse truck was banged up somewhat service behind dest was 5 star but on return the yard guy nastily said the bed was dirty there was a little dust u could not fill a cup with I was annoyed then. then he tried to charge me 25 dollars I felt like a mark he was trying to get over on

PETER M. 
Clasificación:
4.0

Close at 7pm

Marlen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANAIRD G. 
Clasificación:
5.0

Les rate but everything else was good

FOSTER W. 
Clasificación:
5.0

All went well, however the vehicle sounded like it was struggling while accelerating. Not sure if there's a potential problem brewing.

Margaret R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERN'DETTE E. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVIDALBERT L. 
Clasificación:
5.0

Try uhaul Air

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIAN A. 
Clasificación:
5.0

Ninguno

STEPHEN H. 
Clasificación:
5.0

Nothing you guys doing good job 👏 👍

Carlos B. 
Clasificación:
5.0

Good customer service

Donovan R. 
Clasificación:
3.0

Jesus is bad for customer service. He insisted on making me stand in the pouring down rain to inspect the van instead of moving the van under the green canopy. He argued and antagonize me to the point where I had to go in to request the manager who wasn't there. Thankfully Tanicqua was the ultimate professional. She made Jesus move the van. This young boy need further custody service training.

starlene P. 
Clasificación:
5.0

The ladies at the counter are great.

Dorothy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DESTINEE M. 
Clasificación:
5.0

The light regarding tires was on.Mainteance should be a priority

YVETTE C. 
Clasificación:
4.0

Nada

Gregory H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey H. 
Clasificación:
1.0

The service is very bad i am not recommend to no buddy

Juan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELIQUE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYLL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laren R. 
Clasificación:
5.0

I wish they give two months free cause it's hard to get the money like I have to borrow to get the money

Alice P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SALLY D.  |  Overall Experience 
Clasificación:
2.0

Understaffed, crowded, and storage locks need to be fixed.

Jelisa C.  |  First Impressions 
Clasificación:
2.0

I don't like the idea that people, who don't have a unit at u-haul have a right to access the facility and no one from management acknowledges it;; or act like nothing is going on. I was informed about a week ago that some of the guys hanging around has a right to be around, in other words if they break in it's ok, if they utilize and break anything or leave the bathroom nasty its ok, my feelings is that I don't like it at all, that's why I came frequently to the facility to see what's really going on! Also I feel garbage compartments should be located around the facility to comply with persons moving in or leaving the facility,maybe it would cut down on the flow of steady garbage around the facility.

henni c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Latoya P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

samuel M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMALEETHA J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaunakay L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elory M.  |  Overall Experience 
Clasificación:
5.0

One of my biggest compliment to UHaul, was; I didn't have to change my schedule to accommodate anything at all. My schedule fits right into theirs. Convenient, friendly, hardworking people; who also have a sense of humor. Simply excellent customer service, on any day! My experience was very pleasant and I don't impress easily. Thanks U-Haul for making my experience with you, one less thing I had to worry about, because of how convenient and accommodating you were.

Aldith M.  |  Overall Experience 
Clasificación:
5.0

Thx u god bless ur business amine

Mariam B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROXSAND L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Dionne L.  |  First Impressions 
Clasificación:
5.0

Gracias fue un placer haber usado sus servicios.

Rita R.  |  Overall Experience 
Clasificación:
5.0

It was great the staff was always ready and willing to help If I ever need a storage again I would go back

Giselle S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAELA W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Glennis H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sonya B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS S.  |  First Impressions 
Clasificación:
5.0

Thx u

Mariam B.  |  First Impressions 
Clasificación:
5.0

Staffperson was very helpful. I think her name was Julie Butler?

Caroline K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SIMONE ANDRENE R.  |  Overall Experience 
Clasificación:
5.0

Estubo muy bien no tengo ninguna queja al respecto.

fernando c.  |  First Impressions 
Clasificación:
4.0

The customer should have parking space for longer time

Solange B.  |  Overall Experience 
Clasificación:
4.0

Very outstanding people, place was very clean an quiet, I will be back wen am ready again ,thank you very much for service.

MIRIAM S.  |  Overall Experience 
Clasificación:
4.0

They would get an excellent except for everyone should have a 24-hour access without additional fee and Overnight parking for unforeseen situations.. departure before 8:00 a.m.😊 www.knowGod.org

KARL ANTONIO B.  |  Overall Experience 
Clasificación:
1.0

I really can say that I have had the worst experience in my life with the manager of this site of U-Haul. I was resting in the parking lot because I found no hotels in the Bronx New York on that Saturday morning so I had to stay in the truck until they open that U-Haul store I had spent 5 1/2 hours driving from Pittsburgh to New York City I was tired so I decided to go into the parking lot of U-Haul at 2800 White Plains I made the biggest mistake of my life, because around 6:20 o'clock I notice a woman coming towards the the facility. As soon as she got out of her car and started walking towards the entrances, I said good morning Madame! After that I ask her excuse me! do you work here? Oh my God I made the biggest mistake this woman was so nasty and so disrespectful to me that I had to close my car window not to hear her Verbal aggression. I told her that I will talk to the manager inside about this treatment But I was in shock she was the manager and she told me clearly that she was like the owner of the place! I wanted to leave but I needed to finish what I went there for, so I tried to put no mind. Oh my God for my surprise while I was in a line inside the store I've noticed that she was talking to her employees and looking at me I knew but I was already profiled it so sad to drive so long hours not get a place to sleep have to stay in the truck until they open the facility and just because you ask someone who is coming with a cup of coffee I'm a bad attitude you have to endure the disrespectful And rude treatment from the person that is supposed to represent a corporation how sad this was for me that is not business psychology that is aggression and abuse

JOSE MARTIN P.  |  First Impressions 
Clasificación:
3.0

My experience was great, and the Manager Ms. Lawrence was so helpful and understanding

DUMISILE K.  |  Overall Experience 
Clasificación:
3.0

The only negative is the line in the store gets extremely Long and there's usually only one or two people working. Y'all need to expand. Business seems to Be booming for you.

Tiffani B.  |  Overall Experience 
Clasificación:
2.0

My experience was below average. The card system miraculously went down after my reservation was booked and confirm online. This forced me to find cash at the last minute which was not easy. Random ppl hang out in the parking lot while I was packing my belongings into the truck. I felt very unsafe.

Zakiyyah A.  |  Overall Experience 
Clasificación:
5.0

No comment.

CYNTHIA I C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rooambert B.  |  First Impressions 
Clasificación:
5.0

It Was Good...

VINCENT V.  |  Overall Experience 
Clasificación:
5.0

Gracias por dar tantas soluciones a las necesidades que surgen de una mudanza👍

Alfonso E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Nefize B.  |  Overall Experience 
Clasificación:
4.0

The service was good , but the manager wasn’t she was rude.

Diana A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VARAHN C.  |  Overall Experience 
Clasificación:
5.0

Overall experience was great, but the monthly rate was expensive for me. Kept getting charged late fees every month.

Khyl S.  |  Overall Experience 
Clasificación:
3.0

I'd waited almost a full hour for one transaction to go through also was denied access to uhaul storage during storage hours which would be unnecessary mileage fees charged.

JUNITA S.  |  First Impressions 
Clasificación:
5.0

The facility is spotless, safe and secure.

Linda E.  |  Overall Experience 
Clasificación:
5.0

Good service

Mark H C.  |  First Impressions 
Clasificación:
2.0

Roaches and dead mice,there. Bruñida was a superbitch at every turn. The only good thing is that I'm out of there,thank Black Jesus!

DARRYL W.  |  Overall Experience 
Clasificación:
5.0

Always a pleasure doing briskness at this location .

Ericka B.  |  Overall Experience 
Clasificación:
3.0

Staff needs some training on Uhaul processes.

CHARLES A.  |  First Impressions 
Clasificación:
2.0

Not the first time using Uhaul, but no doubt is the worst experience ever, up front price changed, and then, after returning the truck the same day, I received a message with a balance due UNHAPPY

Carla H.  |  First Impressions 
Clasificación:
5.0

Everything he was very goo except when they dont cancel my storage and they asme for my payment but your fixed so he was very good

Maria V.  |  Overall Experience 
Clasificación:
5.0

The lady at the front desk was so helpful and very informative. Super nice and with a smile on her face. She made me feel so warm and welcome.

DAMARIS V.  |  First Impressions 
Clasificación:
1.0

Really Bad lack of U-Haul Management and Staff members at this facility Equals bad Service for New Customers. This place needs help.

RAFAEL T.  |  First Impressions 
Clasificación:
5.0

The salespersons both here and in South Carolina were exceptionally kind.

Cheryl S.  |  First Impressions 
Clasificación:
5.0

Servicio al cliente de excelencia. U-Haul knows how to take care of all my moving needs!

Alexis A.  |  Overall Experience 
Clasificación:
5.0

The manager and staff where well trained and very nice.

KEVIN C.  |  Overall Experience 
Clasificación:
1.0

I rate it poor only because of the manager. The general manager at this location is the most disrespectful person i have encountered in a business place. I would not recommend for that reason.

lisa j.  |  Overall Experience 
Clasificación:
5.0

The young lady handled everything very professionally.

Bessie F.  |  First Impressions 
Clasificación:
3.0

A little pricey

NELSON C.  |  Overall Experience 
Clasificación:
5.0

The staff were great.

SHUSHAUNNA B.  |  First Impressions 
Clasificación:
5.0

The staff were all helpful

KINGSLEY A.  |  Overall Experience 
Clasificación:
5.0

Great customer services and the ladies are very pleasant and beautiful

Alexis A.  |  First Impressions 
Clasificación:
2.0

Very unprofesional, no confidence about customer information. Prices are to high and there is no customer service all they care is about the money and thats it.

Efrain R.  |  Overall Experience 
Clasificación:
1.0

Worst staff and location ever

Josedna R.  |  Overall Experience 
Clasificación:
5.0

The staff was friendly and helpful. I will go back if I need another service and recommend friends and relatives too.

KINGSLEY A.  |  First Impressions 
Clasificación:
5.0

The manager and her staff's is always welcoming and understanding.

Lucien R.  |  Overall Experience 
Clasificación:
4.0

The reminders were thoughtful so that my bills were paid. It was free from mice and riches that's the best thing. Gracias

Veronica S.  |  Overall Experience 
Clasificación:
5.0

Good service

ALLAN F.  |  First Impressions 
Clasificación:
5.0

The customer service at the White Plains road location is number one. They are patient and accommodating. Courteous and kind. I appreciate my experience with this office. The manager is great!

Ericka B. | Reservación
Clasificación:
5.0

Miss manager Brunilda and staff members they help me a lot thanks for this wonderful staff they care they know my name 👍 job thanks U-haul

NELSON F.  |  Overall Experience 
Clasificación:
2.0

N

DANNY R.  |  Overall Experience 
Clasificación:
4.0

It would have been more convenient for me if store hours were extended on Sundays. Otherwise, I was pleased with my unit and this location.

Marcia J.  |  Overall Experience 
Clasificación:
5.0

I find this U Haul facility to be well managed and met my expectations. However a heavy item and the nine steps leading to the space prevented me from storing a slate top pool table.

KEVIN E. S.  |  Overall Experience 
Clasificación:
5.0

Well managed and maintained facility in a rough neighborhood. Friendly and helpful personnel.

Dusan G.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service !! Keep it up that attracts customers

Luz R.  |  Overall Experience 
Clasificación:
3.0

it was a good expieriance staff people wAs very helpful

Dilone A.  |  Overall Experience 
Clasificación:
3.0

Na

Atelano P.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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