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Comentarios de los clientes para U-Haul Moving & Storage at Bragg Blvd
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Testimonios de clientes recientes de U-Haul Moving & Storage at Bragg Blvd
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Great help from the workers
Roof is out dated. My tv stand got damaged by water from the leaking roof so I had to toss it in the trash also 3-5 boxes was soaked with water and had to throw something away
Walter was nice, knowledgeable, accurate, timely and a pleasure to work with he made a stressful situation enjoyable .
So there are a couple of things here I would like to say. While the help I received was good, it took forever to get said help. I waited for 45 minutes before seeing the only rep behind the counter (2 days in a row on 09 and 10 Nov). Then on the second day after receiving my card to access the storage I had to wait for it to activate, I was unaware of this. So I tried to access the gate without luck and then went back inside to wait 20 more minutes to be let in by the rep. Also I was not briefed and am not sure how payments occur for storage. Like if it is all auto payments, or if I will be paying for 1st and last month, or need to pay monthly at the location. If that is the case I only need the unit for 2 months and need to end my contract now. So I will also need to read the contract in full to see if these questions are answered there. Other wise I had no issues.
Great costumer service.
The staff was extremely professional and helpful. This is one of the best Uhaul locations I've seen.
Kimberly Cowan , BB Rhodes and Mister Al need a raise for being shining examples of excellence customer service...They are the only reasons that I will ever use U-haul again..
I love U-Haul !
Very clean, secure and safe storage. Just a little pricey over time. Overall really good.
The storage was great the truck however was the issue first a tire blew then head gasket all in the same day and then they couldn’t find anyone to transfer truck loads so we did it . The whole experience took a day of our travel with 3 kids and we had a deadline to meet .
She told me my “destination would be changed “ it look like it wasn’t. I’d hate to find out my card is steady being charged for a piece of equipment I’ve turned in and then they don’t even pick up the phone Aisha mickle 202-412-2222
professional and very clean
Yes I would definitely use you all again I also have a storage building on the premises
Mrs.Kim was very kind. She’s a great manager.
The prices are way To high for the storage building
Kimberly coran was very helpful and extremely knowledgeable in am very happy with the service provided by this location. Thanks so much
Everything I left in storage was ruined by leaks and rats 🐀 in the facility
Great facility
U hual us corrupt company, they change full rate to customers that use the storage A few days and turn around and rent the storage to the next customer full price, the staff was unfriendly and rude,,
thanks
Awesome service
Everyone was extremely helpful, courteous and professional. Thank you so much for making my move as easy as possible.
Excellent services, facilities and staff.
Not sure why, but there never seems to be enough customer service representatives at the counter to assist. Maybe hire more help at the counter to cut down the line or wait.
Everything was well
Great service everything was ready in and out in 15 min
I would recommend this place, each time I needed assistance or a question; always helpful and patient. Thank you.
Great experience
Brenda was very pleasant and helpful Would recommend to others to use this location
We did not have a notice of a move out or auction since 6/17/19. I paid the previous balance of 427.94 on 6/14/19. Why did this happen????? Where did our valuables go?? Who stole our belongings?
Terrific service
The 20' van ran well with no issues. We were able to pack a lot into it. Customer service was great at all 3 locations we went to. We loved that we got a free month of storage, too!!!
Nice staff
Great service, friendly staff!!!
Great service!!
Everything went smoothly
The facility at Bragg Blvd was amazing. The only problem I have with UHaul is the wait time on the phone when calling. Why can't U Haul have a call back system when the wait to get a rep is over 5 min
We were treated like we were the only customers in the store. Excellent staff.
Very friendly and professional.
You Rock!
Quick and friendly customer service. Everyone was so helpful!!!
Very friendly proffessional staff that goes above and beyond what they have to to help people out.very nice people and GM.friendly,helpful,proffessional, need I say more? I highly reccomend.
Very friendly'wantingto help the customer.
Storage space met my needs. I wished the gate entry reader was reachable from car.
Clean, secure, solid staff, no issues. Access at all hours. No hassles when I moved out.
Great place
Kimberly answered all my questions and made my moving experience all the better.
Needs more lighting around the storage areas but other than that great
Excellent customer service! I would not have gone anywhere else.
N/A
Great
Y'all still owe me 19.99 for signing up for auto pay. You didn't remove my late fee!
Excellent service and the staff were friendly and helpful.
The staff was always helpful at Uhaul. They helped me set up storage more than a year ago and made my military move as painless as possible. Thanks!
Employees were courteous and helpful. You just need more help, very busy location. This was a Sunday.
Easy to work with.
good
Made a reservation at corporate office for Bragg Blvd location.... after I was informed that U-haul was giving a free 30 day storage to patrons in the path of Hurricane Florence. Down hill from there!
Good price for storage and easy to use. Staff had little sense of urgency or commitment, but the overall purpose was met. Thank you.
The wait to get anything done was awful. Not enough staff for that busy of a facility! The staff were very nice. Will go elsewhere for any uhaul needs in the future.
Great Experience
One of the best I have seen so far!!!! Would be a great enhancement for the store to build a complex storage at the back with several floors; they have the space to do so. Customer service is great!
Just want to say thanks for your bussiness
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