Customer Reviews for U-Haul Moving & Storage at Boulder Hwy

3,416 comentarios

5316 Boulder Hwy   Las Vegas, NV 89122
(Harmon Ave)

(702) 435-7555

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 435-7555

5316 Boulder Hwy
Las Vegas, NV 89122
(Harmon Ave)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Ronda was the nicest thank you

Leilua P.  |  First Impressions 
Clasificación:
5.0

Ronda, the manager, was personable and explained things extremely well.

Brian S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE F. 
Clasificación:
5.0

Muy atento y amable la persona que me recibió el equipo, Gracias nuevamente

FERNANDO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

CELESTINO O. 
Clasificación:
4.0

God, Las Vegas is HOT!

ALDEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Falaniko S. 
Clasificación:
5.0

Ronda Perry the GM is amazing! Her customers service was phenomenal. I booked my storage unit online and it was a locker and instead of her just complaining my reservation she explained to me that I reserved a locker and helped me choose the best storage unit for me. Thank you Ronda for being such a great GM!

Quannishia B.  |  First Impressions 
Clasificación:
4.0

They were great. Helped me with everything.

Desiree H.  |  First Impressions 
Clasificación:
5.0

The gentlemen that helped me with my return was very professional and friendly. The return process was less than 3 minutes. Would come back here in the future.

RONALD D. 
Clasificación:
5.0

Staff was amazing

Mike P.  |  Overall Experience 
Clasificación:
5.0

The ladies that were there to help was very busy BUT they made the time to help me in dropping off the trailer and getting me a small storage unit for my things , I was very blessed by their commitment to us as customers, Thank you very much , you really helped me that day .

Gay H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark Y. 
Clasificación:
2.0

Too many people sleeping in the facility and after telling management, nothing was done to facilitate my access so I moved after 10 days! Have two other units in other states that I'm thinking of closing with UHaul after this! You can reach me at 313-978-0128 for any other comments.

Gregory P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mario H. 
Clasificación:
5.0

Very helpful and very good service.

ERNESTO R. 
Clasificación:
3.0

Have this fee facility for over4 years before, had 24 access, now I don't! Very inconvenient for my use but I haven't the time!

Gregory P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Carmen S.  |  Overall Experience 
Clasificación:
5.0

The young men was so nice and helpful. I love the whole experience with Uhaul

FRANKLIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUGO E D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG L. 
Clasificación:
4.0

The only problem is too many customers and not enough workers.

MICHAEL H. 
Clasificación:
5.0

Give Rhonda and crew a pat on the back!

scott H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELYN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

addmas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID JOHN D. 
Clasificación:
3.0

El cliente no dejó un comentario.

RUSSELL S. 
Clasificación:
3.0

Make sure you have the right size of truck available

MILAGROS W. 
Clasificación:
5.0

Employees came up to me immediately after pulling into the check-in area. I do not have a problem with this location. I have a problem with the u-haul reservation line who set a reservation for storage at Stephanie place U-Haul and when I arrived to check in I was told that there was no such reservation and no such spot available for quite some time. The 800 number for U-Haul is deceptive.

MATTHEW PHILLIP L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aziza A. 
Clasificación:
5.0

Staff very professional and helpful. I rent alot from them never have any issues. Highly recommend them

Wesley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank m.  |  Overall Experience 
Clasificación:
5.0

Always be friendly it keep the world a great place

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

Thanks all of ya'll

Kim H. 
Clasificación:
4.0

El cliente no dejó un comentario.

PRICE M. 
Clasificación:
5.0

The manager and her crew were excellent. Awesome people skills so helpful to me.

KAREN LORRAINE B. 
Clasificación:
5.0

In general, staff at all locations were helpful and friendly. The troubles all stemmed from the corporate level, including the “traffic” department that even exasperated your own staff. You seriously need to look at your operation through fresh eyes. Mr. Schoen would not be happy.

JAMES CHRISTOPHE D. 
Clasificación:
2.0

They charged me $16.50 for 5 gal of gas even though I brought it back with more gas than the truck had in it. I have pictures of the fuel gage and mileage. I even marked the correct fuel on the app to check out the truck. Thanks. Not

Layne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT LEROY T. 
Clasificación:
5.0

Nothing everything was great

Carol M. 
Clasificación:
5.0

Brakes squealed a lot otherwise everything was great. ¡Gracias!

NICHOLAS STEVEN G. 
Clasificación:
5.0

All was very helpful

Sherri M. 
Clasificación:
5.0

It would be helpful to know the vehicle needs to be parked before completing the drop off procedure because it will cut off as soon as you write the mileage

Florence K. 
Clasificación:
5.0

Bueno

ROYNEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy D. 
Clasificación:
5.0

Nothing...excellent customer servicing and equipment.

JOHN KEONE M. 
Clasificación:
5.0

Both the counter staff and yard staff(Chris) were great. Very professional and courteous!

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLAIDIS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Spencer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANESA A. 
Clasificación:
1.0

El cliente no dejó un comentario.

JASON LEE B. 
Clasificación:
5.0

I like that the employees here were nice and respectful

Rebecca T. 
Clasificación:
5.0

Markus Hall sales associate was excellent in service. This guy went above and beyond to help me , my wife and daughters. Uhaul should promote his position and pay. Great representative for Uhaul. Keep hiring individuals such as this like .

URON RAHEED H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MELANIE A. 
Clasificación:
5.0

Enjoy the time, truck run great

Rene C. 
Clasificación:
5.0

Equipment reserved and available at appointed day and time, although was required to pick up at alternative facility across town. Staff very helpful and proactive in coordinating all aspects of rental experience, from scheduling, to pick-up, to drop-off. My over-all experience with U-Haul here in Las Vegas was very positive, and I will use them again for my moving needs.

Craig D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Sharhonda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen M. 
Clasificación:
3.0

They need better customer service cashier/register

MARCO ANTONIO J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flora M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bohemian W. 
Clasificación:
3.0

they gave my truck away then asked me to park across the street. no so professional.

NICK Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE ALLEN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRYIL WARREN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY MICHELLE W. 
Clasificación:
5.0

Keep up the good work!

Tommy W. 
Clasificación:
5.0

Very helpful and nice people would tell everyone 🙂 very happy with the service 😀 nice 👌 and helpful

Sherri M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Baron J. 
Clasificación:
5.0

The people at this location was very friendly and professional . Got in and out quick

michael C. 
Clasificación:
5.0

The service here has always been quick and the people that work there are always helpful and friendly

DONALD EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY LUCIO P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy A. 
Clasificación:
1.0

The only helpful person was the one who checked us in. He was GREAT! But my experience afterwards was horrible. The woman who checked us out began yelling at us because we attempted to use the online service to turn in the truck. Very rude. On top of that she made us go back and put more gas because it was ONE line off... Keep in mind, that when I received the truck, it was filled below the stated line. I also had taken a picture and disputed it on their online app.

Maria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim N.  |  Overall Experience 
Clasificación:
5.0

I really love the people at that u-haul they make ever one feel at home.Dont change a thing

Judy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTONIO TERRELL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
5.0

They were very helpful enabler very professional when it comes through COVID-19 restrictions I appreciate the staff over there and help me out so much

Fredrick S. 
Clasificación:
4.0

Robert and Samantha were both very helpful and courteous. My only problem was that the truck size I reserved was switched due to availability. The larger vehicle worked worked out OK, but it was very awkward to drive. But Robert was kind enough to back it out of the parking space for me and from there I managed to complete the move successfully.

Melody C. 
Clasificación:
5.0

El cliente no dejó un comentario.

layo C. 
Clasificación:
5.0

Very professional and helpful

Mark J. 
Clasificación:
5.0

Awesome and quick experience

Daniel F. 
Clasificación:
3.0

We made a reservation for a truck the day before and when we arrived they couldn't find our reservation.

LELAND DALE F. 
Clasificación:
5.0

Easy and fast drop-off process, clean grounds and courteous staff.

Marc R. 
Clasificación:
5.0

The worst thing was it was supposed to be in and out but the computer was down for a while so it took way longer than usual.

Nicholas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia M. 
Clasificación:
5.0

Thank you for your help in the office and returning the truck.

MICHAEL ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE C. 
Clasificación:
5.0

Where do you find such wonderful people to serve the public? Your employees are friendly and knowledgeable.

GREGORY PAUL C. 
Clasificación:
5.0

Very easy deop off contactless

Akai H. 
Clasificación:
5.0

Alina, (not sure of spelling) was happy to greet me and attended to me as soon as she was through with her customer. Alina was very professional, and cheerfully walked me though the rental. I was impressed with her, and Samantha. Their efficient and polite service were exceptional! Robert helped me at check in, and took time to make sure my bill was correct. Robert and Samantha were so kind, and helpful it made me feel appreciated. My experience at this store was exceptional!

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK ADRIAN M. 
Clasificación:
5.0

Great friendly staff, convenient location and dependable service,

Jose M. 
Clasificación:
5.0

Check and check out great. Fast and the employees where. Friendly and polite

Donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM EDWARD C. 
Clasificación:
5.0

I understand the need, but I should not have to decline the insurance 3 times using an online system. That has nothing to do with the Boulder Hwy location, they were great.

WILLIAM CHRISTIAN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward B. 
Clasificación:
5.0

So far so good I'm a happy customer to come to this place and rent the equipment anytime the front desk people are very nice and friendly yes I'll recommend my friend n others to make business with this company you we're never regret good people

Manuel R. 
Clasificación:
5.0

Would tell everyone very happy with services

Sherri M. 
Clasificación:
5.0

The staff was really helpful and always professional. 11/10 will use again

Jacobi W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SERENAMARY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVERK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vince M. 
Clasificación:
5.0

Staff was very professional and made me feel welcomed. Excellent customer service

Richard R. 
Clasificación:
5.0

Very nice workers

Francisco R. 
Clasificación:
5.0

Rhonda was great. She went above checking on storage units for me in my new city. Everyone was helpful and nice.

Karen B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel D.  |  Overall Experience 
Clasificación:
5.0

Rhoda was very helpful

Sonny H.  |  First Impressions 
Clasificación:
5.0

Best u haul I have been to in LIFE

KRISTIN LYNNE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dustin f.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mickey H.  |  Overall Experience 
Clasificación:
2.0

I moved all my things out and moved back out of town, I have placed my lock back on the unit by mistake. Had told the facility I had done so and that i had cleared the unit out, but they continued to charge me for the unit because of the lock being still on there. That is not right or fair, I would like those charges taken off of me.

Jeremiah M.  |  Overall Experience 
Clasificación:
5.0

very friendly and helpful great customer service skills made me feel very comfortable and confident that I made the right choice by choosing uhaul thanks

Enrique S.  |  First Impressions 
Clasificación:
5.0

Thank you very much. I had some good and bad times with my payments, you guy's didn't give me a hard time. Thank you for that.

Tony M.  |  Overall Experience 
Clasificación:
4.0

It would have been nice if the units had lights. Its hard to look in the totes in a dark unit

connie c.  |  Overall Experience 
Clasificación:
2.0

Never answer their phone and took their van back with my stuff in it and jacked up fees

JUANCARLOS Melendez R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio C.  |  First Impressions 
Clasificación:
5.0

The guys there were very friendly an helpful

Dessilene N.  |  First Impressions 
Clasificación:
4.0

The only complaint I have is that my access card wasn't working yet when I went back later to move some of my stuff in. And I have to return in the morning to get it reset before I can enter

Catherine G.  |  First Impressions 
Clasificación:
3.0

your on line check in was very difficult and time consuming. wish to recognize a very exceptional employee Mickey she was extremely helpful with my checking out my truck and with getting my storage unit. She's a five star employee.

angel s.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Bathsheba G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A.  |  Online Move In 
Clasificación:
5.0

Micky was great Attentive to everybody in line very helpful. Always smiling just pleasant all around.

Lidia K.  |  First Impressions 
Clasificación:
5.0

The staff made it so easy to do. Fantastic!

Sharon M.  |  First Impressions 
Clasificación:
5.0

The ladies were very helpful and friendly. You need to have more staff. There's always a line and it's very slow.

Karen B.  |  First Impressions 
Clasificación:
5.0

Your the best ever.

sharon c.  |  First Impressions 
Clasificación:
4.0

The only set back is the climate controlled units were roasting hott. When I got back to my car I actually threw up because I was so overheated.

Misty P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba