I realize there is a small sticker inside trailer (that I did not notice when packing the trailer) that indicates it is NOT waterproof. You really need to tell customers this so they are aware. There was water on the entire floor upon arrival after driving in a rain storm. A few items were soaked and/or wrecked. And how the heck does UHaul make trailers that ARE NOT WATERPROOF. Poor construction to day the least. Very upset and disappointed in the lack of quality from that standpoint.Daryl C.
Customer Reviews for U-Haul Moving & Storage at Beechmont Ave
Cincinnati, OH 45255
(W Of 8 Mi Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Joyce M.
El cliente no dejó un comentario.Jeff C.
El cliente no dejó un comentario.Adam W.
Store was very busy but staff managed workload well. After hours turn-in was difficult (phone app malfunctioned) but it appeared to be a known issue by the customer service staff and is being addressedBroderick S.
Easy pick up and drop off process. Fantastic staff at this location.Antony K.
Everything was great. Extended our rental for an extra day and manager worked with us. very professional!frank M.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.Patrick H.
El cliente no dejó un comentario.James P.
Steve Trebek is always there very knowledgeable and very helpful I have recommended him and you all to a lot of friends.Ricky R.
They help with all my issuesElnathan R.
El cliente no dejó un comentario.STEPHEN S.
El cliente no dejó un comentario.Anthony R.
El cliente no dejó un comentario.Jim P.
El cliente no dejó un comentario.Debbie W.
El cliente no dejó un comentario.AlexandLaura C.
El cliente no dejó un comentario.Hope H.
Nice, smooth move.Dannie S.
El cliente no dejó un comentario.rick T.
Always been an exceptional experience. Appreciated the staff locating the nearest dropoff location in dayton.James D.
El cliente no dejó un comentario.William B.
Better communication. I asked how much of a charge it will be if I returned the truck bed dirty after transporting trees but received no answer other than, â€œyou'll find out when you receive your receipt via email.â€Andrew H.
Super easy and quick. Staff was friendly and helpfulAmanda D.
Might want to update what comes on each truck. I would like to have known that the one I rented didn't have a ramp. Make sure that all equipment that is needed for the order is in the truck and ready to go.Dawn W.
El cliente no dejó un comentario.Kathye S.
El cliente no dejó un comentario.James H.
Customer service exceeded expectations. Jewanna greeted me right away, processed my order and even walked out when I had a question. The process and the staff were very efficient Steve the General Manager thanked me for reserving the unit David checked in the truck quickly and walked me out the door . Great experience. Great folksMichael M.
Prices with mileage is really not very reasonable!!Rhonda H.
El cliente no dejó un comentario.Gary W.
We originally were scheduled to pickup at the BP Hwy 131 location in Milford and they had not set our keys in the lock box. So, we were transferred to the Beechmont location and they took good care of us.Stephen B.
The gentlemen who waited on me was very helpful. I will use this location again.Kathy M.
El cliente no dejó un comentario.Dan H.
El cliente no dejó un comentario.Wendy H.
El cliente no dejó un comentario.Kenneth O.
El cliente no dejó un comentario.Barbara A.
El cliente no dejó un comentario.Angela M.
El cliente no dejó un comentario.Chris H.
El cliente no dejó un comentario.Theresa F.
Excellent service today, thank you for making it so easyTimothy S.
Been using this location for years. Best in Cincinnati OhioCarolyn F.
can't think of anything. my experience at this store and with Uhaul in general has been smooth, efficient, and very helpful. GraciasAzedine A.
Easy and quick checkout and return processJeffrey E.
El cliente no dejó un comentario.Rachel E.
Great service right all the way to the return! Excellent job!Marvin C.
Very efficient and friendly. Helped me with hook-upRICHARD R.
El cliente no dejó un comentario.JAMES G.
Previous visits the employee would always hook up the trailer and do a Turn Signal test. This time I had to hook it up myself plus when I returned, back it in and unhook it myself. Please bring back this service! The other employee that has helped me in the past was FANTASTIC! I would hire her for my own company in a heartbeat.Jacinta S.
The people that helped me at check-in and return were both friendly and i would give them an A+ for customer serviceGREG R.
My pickup and return went flawless. Steve helped with both visits and was very courteous. It's nice having a friendly environment. Thank you UHaul.Michae W.
the van had mud in it i had to clean it outdonald W.
El cliente no dejó un comentario.Dave G.
The woman at the customer desk Haley Bowman, seemed annoyed the entire time I was there and kept making comments when customers would pull in the lot like "ugh I hope they're here for storage". She moved very very slowly and kept rolling her eyes at things and sighing under her breath. Overall I felt very awkward and like I was an inconvenience to her the whole time I was there. The truck rental and return customer service was excellent. This lady just needs a vacation or something. Probably will use another location next time.Elisabeth E.
Thanks for supporting our Trail Life fundraiser.Nathan B.
El cliente no dejó un comentario.Don D.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.Brenda P.
All good front desk consultant was very attentive and really care about our needs, excellent thanks a lot team.HEBERT C.
El cliente no dejó un comentario.Angela H.
All good. Thanks:)Gregory J.
2 Wonderful employees helped me on Easter Sunday, David and another very sweet young lady whose name escapes me. Anyway, David and her both helped me retrieve my truck and were very professional. Upon returning the truck, David was very helpful and courteous. I am not sure who will read this, but please be sure these 2 employees are getting correctly compensated and recognized for doing an incredible job on a Holiday. I do not want their hard work to go unnoticed. In a world where good employees are hard to come by, its important to take care the good ones like these two. Thanks again for everything!Sawyer E.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Julie M.
El cliente no dejó un comentario.John M.
The guy that was working was awesome. Didn't catch his name but he was super nice and a pleasure to work with!Seth A.
El cliente no dejó un comentario.Brook W.
These people care!John F.
all good but the truck bed was dirty, that was the only issue.Hebert C.
El cliente no dejó un comentario.Dan S.
The truck was in kind of rough shape. But the service we received from the young lady at the counter was superb!Leroy E.
Excellent help from owner and fast check in and easy parking.ronald T.
The trailer was previously damaged in an accident. The service center and the local manager resolved the issue promptly and professionally. Thanks for making a potentially really bad day much more manageable!Nathan B.
El cliente no dejó un comentario.Jim H.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.MahalaMouse G.
Expensive for a trailer and 4 days.Robert V.
El cliente no dejó un comentario.clarence C.
Nothing at all..this is by far the best locationKenneth M.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Robert P.
Very nice and well run facility.John R.
El cliente no dejó un comentario.Ronald F.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.Bruce G.
El cliente no dejó un comentario.Ginger J.
El cliente no dejó un comentario.Jonathan W.
I return the trailer, I personally photographed the trailer for my own protection. I went into the location to return it gave them my paperwork, ask them if they wanted to view the trailer the answer was no wasn't necessary, still waiting on email confirmation that I returned the trailer in a timely manner as per the contract and there was no damage have yet to receive any email like I was promised. This is very upsetting if somebody can't simply send me an email.Ricky M.
El cliente no dejó un comentario.Steven W.
This is the best place everKenneth M.
Nothing I can think of! I am a professor and organizational psychologist and Steve the manager is an excellent leader, who has imbued his team with great "esprit de corp," and they work extremely well together. He has a well organized and effective organization and he and his team make excellent suggestions to impove the quality of what you are doing, regardless of task.William W.
El cliente no dejó un comentario.Barbara K.
You need more help. On person was parking trucks running front desk and filling propane tanks. Crazy. The store at times had no one in it.Bradley S.
El cliente no dejó un comentario.CAROL M.
Have additional team members on a Saturday morningCarol M.
Employee was friendly and very helpful. Wish I had gotten his name so I could give proper attribution. He made my equipment rental go smooth and easy.Robert S.
El cliente no dejó un comentario.James R.
Steve and his crew have great customer service, they are the best, and they rock!Nathan B.
El cliente no dejó un comentario.Whitney M. | First Impressions
Job well doneMark N. | Overall Experience
Major problem with no elevator to the second floor for loading / unloading. Potential customers should be informed of that before selecting a unit.Charlie M. | First Impressions
Hallways need more frequent sweeping, too many cobwebs and spiders. I stepped on the same piece of string often. There was a rat poison box in my unit, however, the mice did get into my storage bag dry goods,flour pasta oatmeal, and had a feast. It would be more convenient to enter with only ONE card swipe Hallway for the 150s sensor light is very slow. As a woman, I walked in the dark hallway too long. GraciasEleanor L. | Overall Experience
El cliente no dejó un comentario.Jenni S. | Overall Experience
El cliente no dejó un comentario.Mark G. | Overall Experience
El cliente no dejó un comentario.NATALIE S. | Online Move In
So far everything has worked so well. Easy to use, convenient and clean! Especially appreciate having the carts available to use!!Heather b. | First Impressions
The doors often did not work or worked without needing a pass card...letting anyone in. We received two free mos for two trucks we rented. The 2nd month we were told only a very small unit was available. We rented large trucks and were supposed to receive comparable size storage. There actually was more than one large unit available. It was at that point we decided to discontinue any storage there. Very disappointing.Margaret H. | Overall Experience
El cliente no dejó un comentario.Solomon W. | Online Move In
We had a unit here for at least a couple years. It was clean and climate controlled. We never had any problems. Steve showed me how to obtain access at least three times because I simply forgot after months had passed without accessing it. Every time, he was courteous and professional. My experience with all the staff at this location has been excellent.Peter S. | Overall Experience
¡Gracias!Margaret H. | First Impressions
Customer service was extremely rude and I wouldn’t recommend this facility.Anne M. | First Impressions
I have a video of the people that work at the counter if you would like to see it please contact me personally and I will gladly forward itJohn G. | Overall Experience
From day 1 the arrangement was exactly what I needed. It was safe, secure, accessible and unbelievably convenient to load and unload. The price was fair and billing was easy. Excellent follow up and customer service. Would definitely recommend and rent again!SANDY D. | Overall Experience
El cliente no dejó un comentario.Robin S. | Overall Experience
Great experience. Would use U-Haul again for any storage I need.Rob R. | Overall Experience
El cliente no dejó un comentario.Tammy L. | Overall Experience
I would so recommend this particular UHaul because it was everything that I could ask for in a storage unit. For the last five months I had to use one of the climate controlled spaces in between moves. When I closed out the space and unpacked my things, it was as though I had stored them in my home. Perfect, no mold or smell! Steve and the staff were courteous and helpful.julia p. | Overall Experience
Very helpful and reasonable pricing to meet your moving/storage needs.Patty A. | Overall Experience
I wish the facility had a master key for the provided lock. I almost had to call a locksmith when I thought I lost the keys in the moving process.Derrick D. | Overall Experience
El cliente no dejó un comentario.melody p. | Overall Experience
I very much appreciate the free month of storage. It's very helpful with a complicated move!Derrick D. | First Impressions
El cliente no dejó un comentario.bethan c. | Overall Experience
Great place with excellent staff.Bob R. | Overall Experience
No issues encountered. Process went very smoothlymarvin s. | First Impressions
Really nice facility. Staff very nice and helpful to all of my needs. Would recommed using when in need!John H. | Overall Experience
nonedanny d. | Overall Experience
The team at this store knew my needs better than I did! great experience, Thank You!ron p. | Overall Experience
Only problem was never was able to set up my online account, had to call every month to make payment. A bit of an inconvenience waiting on hold and such.Brenda R. | Overall Experience
Everyone at this location is amazing. We've been here so often during our move. We recommend this U-Haul location for all of your moving and storage needs.Nicholas Z. | First Impressions
Employees were very friendly and helpful even though it was Mother's Day....Gary H. | Overall Experience
We would use your facility again. Thanks.Mary w. | Overall Experience
Great place easy access.Harmony R. | Overall Experience
Very heydiana W. | First Impressions
The installation texted a very very good jobFREDERICK H Z. | Overall Experience
Very knowledgeable and helpful staff. I would definitely recommend this facility.Maureen B. | Overall Experience
Quick, friendly service.Christopher I. | Overall Experience
Very helpful. Truck check-in was easy (and paperless!) The guy walked us to our storage unit, showed us how everything worked. Good folks.Christopher I. | Reservación
The #1 choice is UhaulDouglas B. | Reservación
I am not pleased that I got charged twice upon getting my storage unit and was charged for unknown late fees. The issue was resolved, 2 WEEKS LATER, but should not have happened in the first place.latrisha m. | Overall Experience
Great storage facility!naomi s. | Overall Experience
Nothing but great things to say about the facility and people!ERIK E. | Overall Experience
*advertisement said 10x10 storage room 84.95; was charged 109 plus all fees. * Learned I had no access after hours, was told I didn't pay 'extra' for this service. *Mouse ran in front of me in Hallbenjamin s. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!