Customer Reviews for U-Haul Moving & Storage at Beal Pkwy

5,188 comentarios

631 N Beal Pkwy   Fort Walton Beach, FL 32548
(Just North Of Mary Esther Cut-Off Before the Gap Creek Bridge)

(850) 863-2133

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(850) 863-2133

631 N Beal Pkwy
Fort Walton Beach, FL 32548
(Just North Of Mary Esther Cut-Off Before the Gap Creek Bridge)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Really helpful people at the UHaul, they allowed me to load from one truck into another and were very friendly. Definitely recommend.

Mario P. 
Clasificación:
5.0

Great help thank you

JERRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN S. 
Clasificación:
5.0

No improvement needed. This is a very accommodating crew in our time of needing the equipment.

CORY P. 
Clasificación:
5.0

We are very satisfied with our U-Haul installed trailer hitch. The staff and installation technician were very professional, helpful, courteous, and knowledgeable. The hitch and the wiring harness are highly rated and the cost was very affordable. Will be back there for any future moving needs and installations. Highly recommend this store!!,

Chris C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH P. 
Clasificación:
5.0

Remi was exceptionally friendly, courteous and knowledgeable!

Kristina K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

shelby B. 
Clasificación:
5.0

El cliente no dejó un comentario.

heather p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS H. 
Clasificación:
5.0

The guys were super friendly and helpful.

Alexis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryan j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

Nothing. From check-in to the online support to check out all was excellent. I've had numerous good experiences at this location. 🤙🏼

HENRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dierdre T. 
Clasificación:
4.0

The tire blew on the trailer about an hour into the trip and then the bearings went in the trailer about 30 minutes after that.

Andrew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
5.0

The communication between the scheduling & the install location needs to improve but I'm so grateful they took care of me at the installation location today.

linda J. 
Clasificación:
3.0

They did their job but nothing special. They were a bit rude when I arrived but ultimately got the equipment checked in. The only reason I would recommend them is their location. Not for their service

David L. 
Clasificación:
5.0

This facility is as good as the public needs. In other words, it's not broken so don't fix anything. CP

CORY P. 
Clasificación:
5.0

Most other hauls were closed on Labor Day. Beal site was open!

Marguerite C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meagan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melisa W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David R. 
Clasificación:
4.0

The tow dolly ratchets would not release the wheels due to rust. Had to use tools to manually press down the release levers.

LAON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

zack s.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole D. 
Clasificación:
5.0

Dalton was very helpful. He made the transaction very easy and I thank him.

CORY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lamar T. 
Clasificación:
5.0

Add a disclaimer to the website that more accurate information regarding availability and scheduling of installation services can and should be obtained from the actual store, not the website.

Micah N. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TaCora D. 
Clasificación:
5.0

Gennie is really good when it comes to helping customers

YVONNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM O. 
Clasificación:
5.0

Daniel was so professional, friendly and efficient. Awesome staff during arrival and departure. Very impressed.

BLAKE B. 
Clasificación:
5.0

Very friendly. Everything was ready to go and drop off was easy. Great Job!

Jennifer T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
4.0

Much better staff since my last experience

Jared P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER K. 
Clasificación:
5.0

Nice job thanks!

MICHEAL P. 
Clasificación:
4.0

Great customer service.

CARL P. 
Clasificación:
5.0

All good, thank you

Sean W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri C.  |  First Impressions 
Clasificación:
4.0

No employee took precautions or wore a mask during a nationwide pandemic to protect customers. At the counter the clerk told us he and his entire family just got over Covid and no mask or social distancing was seen inside that location (or outside) by anyone---except me

JAMES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LORI B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanquer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUSTIN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin W.  |  Overall Experience 
Clasificación:
5.0

Pickup & drop off were done very well, especially considering their limited staff. No problems!

KENNITH T. 
Clasificación:
4.0

I closed out a storage unit after several years and we needed to to take the contents to New Orleans. There were no trucks available at the Beale street site and all 3 of your staff got on their computers and found a truck for us just a few miles away. Your staff went out of their way to help us find a solution. Top notch.

ARTHUR H.  |  Overall Experience 
Clasificación:
3.0

Offer discounts for repeat renters

KENNETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
5.0

My only compliant is the truck smelled strongly of cigarette smoke.

Mary S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Rafata H.  |  First Impressions 
Clasificación:
5.0

No improvements. Just wanted to say how friendly and efficient the staff is here. Easy to make reservation. Easy to get the truck. Easy return procedures. Probably the best uhaul rental experience I have ever had and there have been many over my 65 years!

SHERYL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEROME Y. 
Clasificación:
5.0

Pickup and drop off team were super friendly, quick and efficient.

DANIEL W. 
Clasificación:
5.0

the people from U-Haui Eport Walton, Florida, was so kindly

ALEXANDER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
3.0

The staff was less than nice and there was constantly trailers in the way of the ramp for loading into the storage area.

Jack S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LOREN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
3.0

Cons: - Much older than competing businesses - dead cockroaches could be seen in the hallways - access to the ramp when using a trailer was very difficult due to vehicles and the propane filling station located right at the bottom of the ramp, I had about 2ft clearance on each side to work with while reversing the trailer into a corner. Difficult task even for experienced drivers - forced to buy a circle lock before I could use unit Pro: - 1 month free due to my uhaul trailer cost - staff was pretty friendly and helpful

Nicholas P.  |  Overall Experience 
Clasificación:
5.0

The agent that helped me was great. I look forward to using Uhaul again soon.

JAMES M. 
Clasificación:
5.0

Location and on site personnel were great! Wait time on 800 number needs great improvement. I spent so long on hold over the past week. I know much info is online, but I was traveling and using my phone for info is not the easiest situation.

STACEY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances E. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCARLETT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM L. 
Clasificación:
5.0

The drop off was perfect. The gentlemen waved me into position, and by the time I came around to the back of my truck he had the receipt emailed to me. He disconnected and secured the trailer and I was on my way. It couldn't have been easier or quicker. Gracias.

Marty B. 
Clasificación:
4.0

Improve the pickup process by fixing the register app. It took several iterations to upload driver license and card payment photos. Likewise, on truck return, the uhaul.com "return truck" app was problematic it took several iterations to get the app to upload the required photos. All said, it took 30 minutes just to drop off the truck after hours.

richard S. 
Clasificación:
5.0

They staff were very helpful and nice !

Pamela T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
5.0

Quick and easy.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN H. 
Clasificación:
5.0

Excellent service!

Joseph G. 
Clasificación:
5.0

Nada

EARNEST G. 
Clasificación:
4.0

I rented my truck through the app expecting a contactless pick and drop off. I attempted to pick up my rental without having to go through the line and wait to pick it up, only to find my rental was not parked where the app indicated and I had to stand in line for a while to get another rental. The gentleman at the counter was polite, but the wait was longer than planned.

Christina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert D. 
Clasificación:
5.0

Very efficient! After a long day in the heat this experience was quite an elixir!

Cathy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH R. 
Clasificación:
5.0

Nice location. Friendly attendant, but this guy was swamped with customers. Still, very pleasant experience.

Theodore V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

I haven't towed for over a decade. These guys got me hooked up and on my way with very little effort. I was well served and pleased.

KENNITH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos P. 
Clasificación:
3.0

Receive bad service. The attendant was rude and not pleasant to work with.

DANNY V. 
Clasificación:
2.0

You should improve your communications with your customers. I was told that the hitch install would take 1.5 hours but it took 3.0 hours and there was no explanation volunteered ahead of time that extra time would be required. It would have been nice to have been told ahead that the main installer was out with covid and the process was going to take twice as long.

Keith H. 
Clasificación:
1.0

Worse customer service ever

Rodrigo M. 
Clasificación:
3.0

El cliente no dejó un comentario.

andrew O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELSA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James K. 
Clasificación:
3.0

The truck had major mechanical issues that need addressed. This was also the third time our reservation was messed up.

DANIEL D. 
Clasificación:
4.0

The staff was friendly and helpful. I didn't like the fact I had to buy a their lock though to secure my space. The 1 free month is good keep that. The units and structure are getting old. Good time to demo and replace with modern units.

Nicholas P. 
Clasificación:
5.0

The two Gentlemen were great at pickup and dropoff!

Tamara K. 
Clasificación:
1.0

Worst customer service ever

ALEC E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER R. 
Clasificación:
5.0

Staff was friendly and did not jeep me waiting for very long. They explained everything clearly.

SANDRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maddison G. 
Clasificación:
5.0

Faster service

NICO D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CASEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria W.  |  Overall Experience 
Clasificación:
5.0

All expectations were good and met!

Nancy B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

john g.  |  Overall Experience 
Clasificación:
5.0

I am moving here from Alabama and needed a storage till I can get into my apartment. Collin was very professional and super nice and friendly! I would recommend this business to family and friends!

Pamela T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

jesus r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

brandi u.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny L.  |  Overall Experience 
Clasificación:
4.0

There was no lighting in the actual storage unit

Mary C.  |  Overall Experience 
Clasificación:
5.0

I was having issues with a previous unit that was reserved on 200 Erwin Ave in Fort Walton here. They took my name and info down sent it to corporate. I didn't not recieve a phone call. After waiting 6 hours and not receiving any phone calls. We drove to this location and the staff was very helpful and friendly. They explained everything to me and got me taken care of right away. I glad it didn't work out with the previous place because of the service I experienced at this location.

Amanda T.  |  First Impressions 
Clasificación:
5.0

Could use a light to see but otherwise very nice.

MARY B.  |  First Impressions 
Clasificación:
5.0

April Audet and her Staff gave a sense of security and trustworthyness. I was quickly guided to ensure my needs were met with a uhaul truck i could manage and a storage unit that had easy access for me as well. Thank April! U.re teamwork is awesome.

WHITNEY G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hyders C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leigh M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F.  |  First Impressions 
Clasificación:
3.0

Office staff tends to be difficult when you speak with them. Not all that friendly and lied when we originally signed up for unit. Happy to be gone won't come back if I need storage again.

cory r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lynn Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dieter B.  |  Overall Experience 
Clasificación:
5.0

Price service relation is excellent

Dieter B.  |  First Impressions 
Clasificación:
4.0

Good people who will meet your needs for Storage. No lighting in the climate controlled units & no electrical access near the units exist that I know of. This addition would be very helpful to tenants. That's my only suggestion. The staff is VERY HELPFULL and knowledgable. Best facility for Climate controlled units &24hr. access I found in FWB. If lighting or electrical access was added this would be the PREMIERE storage facility of FWB. My personal Thanks to the April & the staff. Kevin Riner Thanks to every employee

kevin r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura C.  |  First Impressions 
Clasificación:
5.0

Staff was really helpful

Sandy R.  |  First Impressions 
Clasificación:
5.0

the people there are very nice and helped me out in getting a storage unit . they have great customer service skills

Jennifer G.  |  First Impressions 
Clasificación:
5.0

The ladies at Beal Pkwy Uhaul were attentive and professional. They made the ending stage of a Colorado move very pleasant. My valuable possessions are safe and secure. Thank you ladies..!!

Hector R.  |  First Impressions 
Clasificación:
5.0

The guys at the storage on Beal Street were awesome - I'm pretty much disabled and when they realized that - they went out of their way to accoomadate me and even brought us bottlles of water

Thomas H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

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    ¡Enviamos de un lado al otro de la ciudad o del mundo!

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    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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