Comentarios de los clientes para U-Haul Moving & Storage at Appleton Ave

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Appleton Ave

Clasificación general:

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CANDICE M.
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Customer did not leave a comment.

Diamond M. | First Impressions |
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Great job.

MELISSA V.
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On 2 different occasions with this rental I was given a quote and the charges differently. Was to 63.and some change to then be charged 88.and some change. The second time I was quoted 60 something then charged 152. This was talked about but was told that the remaining amount would be applied to the rental. Nothing was applied as well as there was supposed to be a credit added to the account but that wasnt added either. This was a horrible experience and I think when a amount is said that is what should be charged. Not some random amount.

APRIL L.
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Customer service was great took time to answer all the questions I needed and broke it down for me to understand .i really appreciate the young lady for doing that

Harrial M.
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Clean snow off property a little more better

Antoinette J.
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Customer did not leave a comment.

TRENA B.
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I was charged an extra $20 for returning after hours and the customer service representatives at the front desk did not tell me when I asked them.

Karen M.
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There's nothing to change, everything was great

EBONY C.
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Customer did not leave a comment.

TERRY D.
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No issues with the service. Excellent customer service from the counter employee. Fast drop off service. .

JACQUELINE R.
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Customer did not leave a comment.

TERRANCE W.
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Great Service

Alexander T.
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No complaints... Customer service was awesome !!!

PEDRO R. | Overall Experience |
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No complaints love the service and i would recommend to friends and family

ZARIA F.
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Men at the counter had dreads and grey hair patch in the front very unprofessional & also was his co worker. We were there at about 5:30 at night on 1/18/2021. They gave us the keys to the truck & didn't even help us find the truck or go get the truck which ended up being all the way at the end of the parking lot. Also, they weren't very talkative to us but was definitely talkative to each other I felt like they didn't even notice me

Dwayne H.
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Customer did not leave a comment.

BRENDA B.
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Customer did not leave a comment.

Bailey W.
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Customer did not leave a comment.

LAQUINDA L.
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I would like to thank Joseph n Keyenna for going above n beyond excellent customer services. They were very accommodating n ready to assist with any and all questions I had. Thank you again uhaul for the excellent Reps you have hired for the outstanding service performance they do

IRVAN P.
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Customer did not leave a comment.

DOMINIQUE E.
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Yes I Recommend everyone to check this location out . Thanks for the services see you soon on the next move !!!! Thanks joe ! Great prices

JOSEPH B.
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Customer did not leave a comment.

KEVIN W.
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Customer did not leave a comment.

RUSSELL M.
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Customer did not leave a comment.

CATHERINE C.
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Everything was great!

DOMINIQUE E.
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I feel like it's too much .

DAVID C.
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Everything and everyone I worked with made it a very satisfying experience. The staff was especially helpful and friendly.

LABRENNA W.
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Customer did not leave a comment.

LASHONDA K.
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Customer did not leave a comment.

Antay M. | Overall Experience |
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Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore

Theresa J.
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Customer did not leave a comment.

SHERVILLE P. | Overall Experience |
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The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question

TIANNA G.
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Customer did not leave a comment.

MICHAEL M.
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Keyona and Brandon were stellar customer representatives. They exceeded my expectations by explaining everything thoroughly. They walked me through the rental process and showed me how to return the trailer. I will look to us you all again.

STERLING O.
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Truck had no heat and I was charged a extra 50.00 for inner city mileage that I don't think I had.

YILITHA S.
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Customer did not leave a comment.

Lamar P.
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The service was excellent nothing that I know of thanks

THOMAS G.
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Require that masks be worn inside of store by customers. Employees wore masks but not all customers. I don't even like moving into the same air cloud after someone without a mask leaves. Aerosols can infect you. And they float around like cigarette smoke.

Kevin C.
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N/A. Everything was excellent! Customer Service was top notch!

Jerome P.
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Very helpful attendant. Again, very quick and efficient service.

Amy D.
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Customer did not leave a comment.

RICHARD K.
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I may be mistaken but recall the daily rate more in the neighborhood of $20. At checkout, it was $80 plus mileage. The prior renter was a heavy smoker also. Not what I expected. The staff at this site are very nice.

TAHTYANA R.
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Customer did not leave a comment.

WALTER T.
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Drop off instructions, should be explained before leaving the store. The van need a oil change and there was other dash lights on . Should be repaired before sending anyone out in the Van .The windshield was so dirty . I had to clean a spot just to see out of it ....

JEAN G.
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My experience with U-Haul was great!! They were very helpful kind friendly amazing customer service and assistant me with all of my needs I would definitely be using them in the future and recommending U-Haul to family and friends.

JAMES H.
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Customer Service was great. Place was clean and equipment functioned properly.

AMY M.
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Customer did not leave a comment.

barbra n. | First Impressions |
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No problems at all Staff friendly and knowledgeable

timothy M.
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Keep doing a awesome Job.

KENNETH L.
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Customer did not leave a comment.

ESSIX M.
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Friendly and professional personnel. Thanks!

Avery A.
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Customer did not leave a comment.

ALICIA J.
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Customer did not leave a comment.

SWAYZINE T.
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The whole experience was just wonderful, my son & I were there under 10 minutes. I've been using Uhaul for well over 40 years Customer Service Rep Kyeona was exceptional she was also well spoken and took time explaining information I needed for the rental. Every now and then you are greeted by the experienced, polite, and polished young women that she is. She's an upgrade for Uhaul and I'll definitely be coming back. Thank you

Sara C.
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Customer did not leave a comment.

MARSHIA W.
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Nothing service was very productive

kathy W.
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I purchased the offered insurance, and then I was told that the insurance does not cover tires after there was an issue with one. When I asked questions regarding what is covered if tires are not, I received no response. I was also charged $193 Which is outrageous for a single tire!

NERI W.
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Customer did not leave a comment.

Phyllis T.
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Customer did not leave a comment.

NYOKA G.
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The customer service provided was AMAZING at this location! Every person I spoke to was great and I will be visiting again! Thank you so much for being so professional and so customer friendly.

Carla W.
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Nothing, always keep good customer service, your people were Great!!!

Lance W.
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Joe is really great to work with. He runs a good show.

ANNETTE B.
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Customer did not leave a comment.

Theresa B. | First Impressions |
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Uhaul online service is the way to go!!

Jeanette P.
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Customer did not leave a comment.

Craig L.
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Customer did not leave a comment.

Lance W.
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Great job as usual

Dennis R.
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Customer did not leave a comment.

PAUL S.
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Customer did not leave a comment.

Mitch H.
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Joe does a great job.

Denise M.
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Customer did not leave a comment.

Chellette K.
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I had a wonderful experience picking up and dropping off my rental. Johnny was great. Explained everything and made sure we didn't have any issues with the rental. Keep up the great work!!!

TERESA H.
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Customer did not leave a comment.

Daniel D.
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Customer did not leave a comment.

PATRICIA G.
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Customer did not leave a comment.

BARBARA C.
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I had to pull my own truck out...it was so close to the other trucks..but I done a good job doing it...

PAMELA M.
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Customer did not leave a comment.

William S.
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Customer did not leave a comment.

KEAIRIS T.
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Customer did not leave a comment.

Angela R.
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Customer did not leave a comment.

FREDERICK B.
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Customer did not leave a comment.

jennifer G.
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Great customer service

SWANA M.
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The truck I rented smelled like marijuana and had marijuana pieces in the truck on the floor and on the console in the truck. a container with anchovies rolled from under the driver seat.While driving the truck on the freeway it constantly pulled to the left.

deanna M.
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I was told I would pick the equipment up at a location 1.5 miles from my home, where I made reservation. Two days before the pick up date confirmation came through at a location 40 miles round-trip from my home. Apparently to save cost U-haul couldn't move the trailer to a location convenient to their customer. Said they'd credit me $50 for my inconvenience. Let's see if I get it.

ROBIN L.
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Great customer service. I have never had a negative experience

DONALD S.
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Customer did not leave a comment.

thomas L.
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Joe and Crew were very professional

RICKY R.
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Customer did not leave a comment.

Tyson W.
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Customer did not leave a comment.

christopher S.
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Customer did not leave a comment.

Asia W. | Overall Experience |
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The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .

ARIANNA R.
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And piece to my bed was left on the truck they looked at us threw the door and wouldn't let us get the piece now I have to wait till there open to get the piece

MICHAEL H.
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Customer did not leave a comment.

MARK J.
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Maybe I missed the sign that says you need to have a mask on before entering. 6 feet social distancing signs on floor. Play a video Showing how the equipment is sanitized.

SHANTRICE P.
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Customer did not leave a comment.

Alicia W.
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Customer did not leave a comment.

Matt B.
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Customer did not leave a comment.

Nicaeli H. | Overall Experience |
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The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star

Vivian H. | First Impressions |
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Customer did not leave a comment.

GARY H.
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Seamless experience

PERPETUA I.
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Customer did not leave a comment.

William S.
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Customer did not leave a comment.

Debbi L.
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Improve how the workers talk to the customers.

MONICA L.
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na

Lisa G. | Overall Experience |
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Customer did not leave a comment.

TOMMIE C.
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N/a service was professional and courteous. Thank you

Kelvin L.
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Customer did not leave a comment.

Susan J.
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I very was happy with my experience. Joe was extremely helpful and patient. This was the first time I rented a U-Haul, so I had lots of questions. And, Joe answered them and gave me great suggestions as well. Thank you. Sincerely, Susan

ervin C.
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Nothing

Kristy W.
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Customer did not leave a comment.

Jasmine M. | Overall Experience |
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Customer did not leave a comment.

Denise S. | Overall Experience |
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Thank you so much for helping me with my move you are greatly appreciated.

Davon M. | Overall Experience |
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Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!

Tim V. | First Impressions |
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Customer did not leave a comment.

Denise M. | First Impressions |
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The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.

Glenda D. | Overall Experience |
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I was very satisfied with customer service property and convenience

Leonard M. | Overall Experience |
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Very good service

Tiffany J. | First Impressions |
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Good customer service

Gladys B. | First Impressions |
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I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.

Kathleen F. | Overall Experience |
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Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.

regina h. | Overall Experience |
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Great service the morning manager team was awesome

Sheena E. | First Impressions |
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They where very helpful

regina h. | First Impressions |
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Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job

STEPHANIE H. | Overall Experience |
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Very friendly and nice overall excellent

Ashley B. | Overall Experience |
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Good job

sharrieff p. | Overall Experience |
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They were giving me a hard time about gettin my deposit back because they didn’t explain the return we didn’t even get anyone to show us where our truck was we had to figure it out. Very rude!

Marika M. | Overall Experience |
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Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.

Senethea T. | First Impressions |
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Both ladies were very helpful and professional to talk with

IESHA M. | First Impressions |
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The manager was very understanding and helpful i loved my experience

Tanya E. | Overall Experience |
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I would use the u-haul again.

Damon J. | Overall Experience |
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I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.

Tia J. | Overall Experience |
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The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.

natasha w. | Reservation |
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I was charged for an appliance dolly and was given a utility dolly.

Feryl W. | Reservation |
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Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.

Peter C. | Overall Experience |
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My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.

Lisa G. | Reservation |
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I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.

Doris M. | Overall Experience |
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continue to keep up the awesome customer service my experience was wonderful I was served with a smile

MONICA L. | Overall Experience |
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My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.

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