Customer Reviews for U-Haul Moving & Storage at Appleton Ave

3,039 comentarios

7677 W Appleton Ave   Milwaukee, WI 53222
(@ 76th St)

(414) 438-1493

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(414) 438-1493

7677 W Appleton Ave
Milwaukee, WI 53222
(@ 76th St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

REGINALD C. 
Clasificación:
3.0

The truck was in very poor condition dirty windows it needs a wheel allingment the truck was never inspected for dents or scratches before I left the location.

ROBERT W. 
Clasificación:
4.0

The truck was hard to drive it same like the transmission was slipping the truck didn't get up to speed

MENSAH B. 
Clasificación:
5.0

Keep giving good customer service

DANIELLA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELORES N.  |  Overall Experience 
Clasificación:
5.0

The young lady was very helpful & respectfully

Kathryn G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMECA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHEVEN T. 
Clasificación:
5.0

Mr Joe and staff were respectful and courageous at all times..

STEPHANIE B.  |  Overall Experience 
Clasificación:
5.0

Nothing. I love this location. I won't use any other uhaul location in Milwaukee. Only this location

CASSANDRA M. 
Clasificación:
4.0

I cant complain about my service..The lady that help me was pleasant.

EBONY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUAVION D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYWONNA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANNAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID O. 
Clasificación:
4.0

Customer service was great. The original location did not work out. No one showed up

AUSTIN K. 
Clasificación:
5.0

Truck was dirty but it did rain yesterday

MICHAEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mattie L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DE JON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan G. 
Clasificación:
4.0

lots of damage on vehicle when picked up,,noted by pictures i took when first picked up the pickup...confirmed by staff at uhaul,,,bad to see that at 9606 miles on vehicles

KEVIN B. 
Clasificación:
5.0

The manager Joseph is very helpful and professional.

BRANDON H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENYATTA B. 
Clasificación:
3.0

I registered online and had to do it again when I arrived. I was trying to bypass that process.

KIMBERLY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
4.0

No comment Thanks

RYAN E. 
Clasificación:
5.0

The people make this location great!

BRIAN B. 
Clasificación:
5.0

It was wonderful and easy thank you

PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN Q. 
Clasificación:
1.0

Someone used my phone number, I got a call from the store and let them know it was not me whom rented and I had never rented anything U Haul. Thought we had things worked out only to get 8 more texts harassing me about an order I never placed. I now know I'm glad I have never used them and never will. Only reason I'm able to write this review is because they sent me a 9th text thanking me for my order I never placed with this link to it. What a joke....

JOHNNY B. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICKY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN C. 
Clasificación:
5.0

Nothing at all. You guys are great.

MICHAEL S. 
Clasificación:
3.0

El cliente no dejó un comentario.

craig B. 
Clasificación:
3.0

Hours are not convenient

TYSON R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ebony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
3.0

Needs to be more customer service staff. The gentleman who helped me was great

James K. 
Clasificación:
5.0

Have Johnny working all the time but he can't. Johnny is the best customer service representative I've ever encountered. I recommend a raise for Johnny. Have a blessed day.

CYNTHIA W. 
Clasificación:
1.0

I had roaches in my storage and the manager was rude about it. I was upset and talking with a loud tone but I did not use profane or any vulgar language and she called the police. I did not threaten her I did not do anything other then act like an upset customer. In interviews managers are asked how they respond to difficult customers. I'm pretty sure that manager response was “I try to find out why the customer is upset and blah blah blah some stuff she didn't do. I have videos of the roaches I have numerous people and my landlord who will testify that I've never had roaches. I have videos from my clean home prior to this. I have nice things and I'm very upset. I've spent the last 24 hours trying to be an exterminator because I have upstairs neighbor who did not do anything to deserve roaches. I did not do anything to deserve this other then trust Uhaul to store my things in a nice clean facility. I am very upset about this and the way I was treated. I will be calling corporate to get to the bottom of this matter. I am prepared to fight this. Uhaul should be aware of this infestation as I'm sure I'm not the first to complain about roaches. No measurements were taken to see what storage they were coming from. People things should not be ruined when they put their things in storage. Im hoping this can be resolved in a ethical manor I don't want to take this public but I am willing to. I'm not an exterminator and I had to start working on this matter immediately before the roaches multiplied and created a bigger matter in a home that was bug free. And the officers agreed I had every right to be upset as roaches are nasty and they didn't feel I was lying.

RODNEY W. 
Clasificación:
1.0

The truck was bouncing while going down the street then i got on the freeway and the truck was picking up Speed on its own the employee when i returned the truck said the trucks do that no they don't cause I've rented them before that truck needs to go to a shop not be rented back out I'm sorry but I'm not satisfied with my service today the young man went to check the mileage when i returned the truck he was outside for like 15 mins saying he had to clean the truck and move it which he could of did after dealing with me like they always do i am so disappointment about today

MELISSA H. 
Clasificación:
5.0

Great, cheerful and engaging people. Keep it up

PETER M. 
Clasificación:
4.0

Excellent customer service, staff and manager were quick, knowledgeable, and responsive. Equipment needed repairs but worked well enough for the move. No improvements needed from staff at this location, they did really well!

KURTIS H. 
Clasificación:
4.0

The prices for one way travel trailers are way too high.

KYLE K. 
Clasificación:
5.0

Keep providing the service that you provide it was excellent

JULIUS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATRELL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mechelle A.  |  Overall Experience 
Clasificación:
3.0

Your app and website barely worked. My initial reservation was to a location that wasn't open. I never got the information I needed to pick up the truck even if they were open then had to wait 40minutes on the phone to try and fix it. Thankfully another U-Haul location near by was able to help me and point me to a third location that actually had the vehicle size I needed available. None of any of these problems were the locations fault and all caused by your website having the wrong details and the app and website failing to work properly.

JON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Freda D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
3.0

Staff was always friendly and helpful on the phone or walk-in

Lillie D.  |  Overall Experience 
Clasificación:
1.0

The gentleman older African American male was super rude to me and my husband. Not a race issue I'm black myself but this guy told us that we are dramatic because we wanted another truck, the truck he gave use had low thread on the passenger tire and the tire was deflating. I usually always go to this location and always use U-Haul but after this interaction with this gentleman I will ever come back. I can say The manager was nice and gave us another truck. I just didn't understand why we had to go through the song and dance for another truck. It's my safety and we deserved better customer service.

Stacian M. 
Clasificación:
3.0

El cliente no dejó un comentario.

CARLISSA G. 
Clasificación:
5.0

The gentleman that helped me was very polite and also helpful

TAJUANA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H. 
Clasificación:
2.0

I reserved a truck came to pick up and no truck available in my size needed! Not a good experience. Not sure I will rent from you again!

DESIRE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS R. 
Clasificación:
5.0

It was a busy day. Not much could be done to help. The staff was moving as fast as possible.

ERIC J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISISMA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW D. 
Clasificación:
4.0

El cliente no dejó un comentario.

VANETTE F. 
Clasificación:
2.0

El cliente no dejó un comentario.

CRISTINA H. 
Clasificación:
5.0

Great service!!!!!

JOSEPH M. 
Clasificación:
3.0

I rented a 4x7 flatbed. The bed is not 4 ft wide. It is 40 inches wide, resulting in my riding mower not fitting without taking off the deck. Uhaul should correct the listed dimensions so people know what they are getting

GREGORY B. 
Clasificación:
5.0

It was excellent 👏

MOULID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY P. 
Clasificación:
2.0

My truck was given away after a reservation. The customer service was outstanding though. Whomever that person was needs to be rewarded

CORWYN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAKIA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALLEN H. 
Clasificación:
3.0

My uhaul wasn't ready when it was supposed to been

STEPHANIE B. 
Clasificación:
3.0

It was only one worker and she wasn't the friendliest customer service agent you would want to work with on a Saturday morning.

Tikiya F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
1.0

My rental truck was leaking water from the rain, so there must have been a hole that the rain could get in the truck. My things were damaged. Also, I was over charged. They charged me for two days. I only had the truck for one day. I will never use this service again.

TANYA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAKESHA S. 
Clasificación:
4.0

The truck needed major repairs. I almost got into an accident. Showering wheel was not aligned and was pulling me in either direction. I had to pull over and have someone come get me. I did not complete my move I took that truck back and stopped it off on the lot. Very disappointed. Wasted my day off because the truck was in bad shape!

NESSAH J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRINCESS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elden M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Calandra H.  |  Overall Experience 
Clasificación:
5.0

Great customer service by Johnny

RICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARRIE C. 
Clasificación:
4.0

All around good service. The people that worked there were very nice and friendly. I would recommend anyone to rent from this facility.

STANLEY F. 
Clasificación:
5.0

Joe is what customer service is all above

KEITH B. 
Clasificación:
5.0

A vehicle and a smile

DUANE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVON E. 
Clasificación:
4.0

El cliente no dejó un comentario.

linda A. 
Clasificación:
5.0

Nothing. Keep doing what you do.

ROBIN B. 
Clasificación:
1.0

Service was super slow took over 30min to pick up a trailer the staff was not very knowledgeable about thier products extra charges n when renting a trailer isnt it supposed to be in working condition so why do i have to pay for wires for the lights will not use this location again this was my worst experience with uhaul

JESSICA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICKEY L. 
Clasificación:
5.0

Nothing o think what you do is great.

JULIUS B. 
Clasificación:
4.0

Let people know where to leave equipment after hours I was not sure

VICTOR C. 
Clasificación:
5.0

The email are awesome, and very helpful

Debra J. 
Clasificación:
5.0

You already are doing a wonderful job just keep doing what you're doing. Gracias

WILLIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR C. 
Clasificación:
4.0

El cliente no dejó un comentario.

AQUILUS M.  |  First Impressions 
Clasificación:
3.0

The final drop off location wasn't bad. And by that point of frustration would have taken anywhere. Because my ride had to get going and had already taken an hr longer than it should have. See above about original location and secondary location couldn't take truck. But the service tech here was courteous and helpful and was able to get me checked in without a problem

Toby M. 
Clasificación:
1.0

It's Wednesday was the day it was used an returned an it's Friday an still have checked things to give me a charge of what was owed.

CHRISTINA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

OPAL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARENA B. 
Clasificación:
3.0

Staff was really friendly and attentive

ELLEN W. 
Clasificación:
5.0

So far continue to do wht u guys are doing

LEONARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mattie L.  |  First Impressions 
Clasificación:
5.0

Joseph Lindl was very helpful and knowledgeable with the move in!!!

MAKURRA W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ernest F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillie D.  |  First Impressions 
Clasificación:
4.0

Only con, storage is a little expensive.

Maria a.  |  First Impressions 
Clasificación:
5.0

Everyone was nice polite and respectful and friendly

STEPHANIE B.  |  First Impressions 
Clasificación:
5.0

The two gentlemen, Samuel and I forgot the other man's name, but they were polite, professional, knowledgeable, honest, and funny. Even though they cracked a few jokes they still did their job in a timely manner, made me laugh, and felt secure about keeping my belongings there. Even when I came back the other staff members were professional and polite.

Mechelle A.  |  First Impressions 
Clasificación:
4.0

Price a little high...

alice k.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Vivian H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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