Customer Reviews for U-Haul Moving & Storage at Anaheim Blvd

4,112 comentarios

626 S Anaheim Bl   Anaheim, CA 92805
(On Anaheim Blvdbetween Lincoln and Ball rd)

(714) 774-9771

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(714) 774-9771

626 S Anaheim Bl
Anaheim, CA 92805
(On Anaheim Blvdbetween Lincoln and Ball rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER D. 
Clasificación:
4.0

El cliente no dejó un comentario.

SUNGWOO C. 
Clasificación:
1.0

The workers they're were very rude I would've told them something but I needed the uhaul to move in time

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCO P. 
Clasificación:
5.0

Thank you. Quick and efficient service allowed me to pick up the truck and get going with my move. Drop off was even faster! ¡Gracias de nuevo!

Kevin G. 
Clasificación:
5.0

Walked in were told there was no rentals looked online and booked at the same one we just walked out of and received the rental Book online it's quicker it's faster ....computer booking will save you some annoyance overall we were in and out we did book online

AMBERLYNN P. 
Clasificación:
5.0

Antonio Garcia was SUPER helpful, courteous, kind, etc. Made us leave with a warm feeling that someone paid attention to our needs. We had hoped to see him when we returned the vehicle to make sure he knew that, but he wasn't available. THANKS ANTONIO!

ERIC O. 
Clasificación:
5.0

Clean the window

ERLINDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime O. 
Clasificación:
5.0

Alfonso was helpful and answered my questions regarding what truck/van was best for my items. Je was friendly & professional.

Roberta C. 
Clasificación:
5.0

Very easy to rent and the guy who helped me was most helpful. Good trucks

JOAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE D. 
Clasificación:
5.0

The truck was excellent. The staff at the storage unit was also excellent. The facility itself needs a little upgrading. Needs more carts on the Upper Floor to move things down the hallway. Other thank you again for making this experience just a little easier. But I would not recommend that facility. On the count of no elevator and the ceilings are very short made it a little more difficult especially since I am a 6 ft tall man. Have a great day thanks again

TIMOTHY M.  |  First Impressions 
Clasificación:
5.0

Thank you..

LAURA H. 
Clasificación:
4.0

Truck rented was clean on inside but muddy on outside. Which didn't hinder my use so still happy with the uhaul. The engine seemed weak or like it needed a tune up.

LAURA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leanna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susana D. 
Clasificación:
4.0

Have sufficient appliance dollies to rent.

ALMA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE D. 
Clasificación:
4.0

This is a very convenient location for picking up a van or truck if you have some things to live around downtown Anaheim and the Disneyland area. It's a smaller store though so it sometimes runs out of equipment, for instance the furniture dolly I reserved was not available. They did provide me a hand truck instead.

Timothy L. 
Clasificación:
5.0

The UHAUL moving and storage located at 626 S. Anaheim Blvd in Anaheim is operated by a group of young men who leave NOTHING to be desired when It comes to customer service! They are well mannered, Competent and swift moving. EXCELLENT SERVICE!

STACEY P. 
Clasificación:
4.0

I call to make a reservation at the place I was going to pick up the truck. Next day they change the location for pick up they did it 2 times don't like it at all Short notice and is far away

SANTIAGO N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anh N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth N. 
Clasificación:
5.0

Well upon going to return the cargo van I stop to get gas in order to return it with same amount as I received it, but I was not sure where the gas tank was. So I tried calling your customer service number only to be on hold for over half an hour and no one ever came on the line. While on hold I ended up YouTube where to find gas tank and then put gas in van then drove to drop off location all the while still on hold!!!

LUDMILLA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA P. 
Clasificación:
4.0

improve the mobile process because it's not user friendly

M MELANIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma C. 
Clasificación:
3.0

Equipment and service were good but the person who helped me by the last name Smith was not very kind. He also asked me to park outside the parking lot because he said all the spots that were empty were for the cars of the company. I told him I couldn't believe that seeing so many spots there I couldn't leave me car inside of the lot only for only two hours and he said they only have two spots for customers and they were already taken.

BRENDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENZO S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KANDYCE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
5.0

The service representative helping me return the truck today was rude other than that great customer service experience picking up truck and and my phone conversation support . I brought my bicycle with me in the truck to ride it home after dropping off the U-Haul truck . As I was opening the back roll up door it opened slightly faster that it could of and went up to the back of door stops . It wasn't intentional just slipped out of my hand because the strap is pretty short . Anyway, as I grab my bike from the back to unload, I greet the U-Haul rep with a smile and said hello . Right away he went off on me with a rude tone of phone next time can you please not slam open the back door because it'll damage the truck . After that I talk as little as needed to him just to expedite the check in and I could leave .. yeah he's having a bad day !?

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick Y. 
Clasificación:
5.0

Andy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WADE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

zack a.  |  Overall Experience 
Clasificación:
5.0

Great job!!!

JORGE R. 
Clasificación:
3.0

We were advised wrong location twice? Didn't understand that, but we do realize times are crazy.

Frank B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAI H. 
Clasificación:
5.0

They informed me my trailer should not have been rented due to a laundry list of maintenance issues.

DOMENIC M. 
Clasificación:
1.0

Quit being jerks! Showed rep the paperwork and he totally ignored it accusing me of changing the drop off to another location and added $1300 to the ticket for returning to an “incorrect location”!

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERBER S. 
Clasificación:
5.0

I had a seamless transaction at this location. I made a reservation, completed check in online, and showed up at the location on the day I arranged. The trailer was ready and they hooked it up to my car. I could not have been happier.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Antonio was Beyond Excellent..

JOSE L. 
Clasificación:
5.0

Customer service was excellent . Friendly employees . Total knowledge of customer needs . I will absolutely be a repeat customer at this establishment !!!

STEPHEN M. 
Clasificación:
1.0

Terrible customer service. The first guy totally ignored us and finally Edwin came in and helped us. We drove away and called asking how we couldn't launch the link that was sent to our phone. The guy said unfortunately we already drove away and it needed to be done in the parking lot. So we are responsible for everything. We said we were not told any of this. There was dog hair all over the seats. The person who answered the phone said unfortunately we are responsible for any damage that happened. There's nothing he can do. The worst experience at UHAUL. I will make sure to let everyone know to not come here.

Rungsima K. 
Clasificación:
5.0

Helpful

DURRELL O. 
Clasificación:
1.0

We filled the gas tank to where it was when we rented the uhaul and were told it was not enough and were charged additional fees. Not good customer service!

DOUGLAS S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bryant L. 
Clasificación:
5.0

The employees were so courteous and friendly and very knowledgeable.

Monica N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

Washing Vehicle was dirty ran OK but not the best

Dennis B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jade N. 
Clasificación:
3.0

The truck was a bad terms, smoke will come out a lot and the truck will feel that will be turn it off , the drive in the fwy didn't feel safe.

LORENA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERTO O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER A. 
Clasificación:
1.0

Better customer service who don't hang up.

CESAR C. 
Clasificación:
3.0

Close the location on N. Main in Orange.

CAROLYN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD F. 
Clasificación:
5.0

All giood

ROBERTO A. 
Clasificación:
5.0

Greatest Staff Ever!!! Jordan is an awesome Manager

Dawniece S.  |  First Impressions 
Clasificación:
5.0

The service i received was very professional and i was in and out truck was clean , new , and well maintained. So nothing needed to improve that i can see

NICKOLAOS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

OMAR P. 
Clasificación:
5.0

Just continue providing excellent customer service! The staff here is great

Dawniece S. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARTIN S. 
Clasificación:
5.0

Impossible to improve on excellent

Aaron R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheri V. 
Clasificación:
5.0

none

GIGDEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY C. 
Clasificación:
1.0

I was over charged for gas. The waw unable to check out eith the APP. Nobody has yet to call me about this issue.

Lamberto M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dustin K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELLE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIO G. 
Clasificación:
3.0

Hassle free drop off

Erik A. 
Clasificación:
3.0

U-Haul changed my location after I had already reserved the truck forcing me to drive 55 miles round trip to the new further away location. U-Haul also posted on the website at the time I reserved it that it was guaranteed or FREE! Well, it turned out not to be guaranteed and you didn't give it to me free. They credited me with an embarrassing $50 credit.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander V. 
Clasificación:
5.0

Zack was awesome!

RICHARD W. 
Clasificación:
4.0

El cliente no dejó un comentario.

BERNARDINO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
1.0

Alfonso helped me he was in his cell most of the time. In returning the truck Alfonso again tried to charge me a full tank. Tank was not full when I picked it up. Poor customer service.

Diana L. 
Clasificación:
5.0

This location was amazing but we had a horrible experience. Not only did our reservation location change the day before we got the truck, but we went to some random, far location only to waste our time because they did not have the truck. We almost lost our movers and because of this we were charged extra for time spent. Uhaul should be reimbursing us for this inconvenience and and extra time, money, and gas spent. The location was good, but overall we won't be using Uhaul again.

Ryan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADFORD H. 
Clasificación:
5.0

The outside of the truck could have been washed

MARK J. 
Clasificación:
5.0

Good work dudes.

DAVID O.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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