Customer Reviews for U-Haul Moving & Storage at 7 Mile & Van Dyke

3,018 comentarios

8055 E 7 Mile Rd   Detroit, MI 48234
(E Of Van Dyke St)

(313) 369-9215

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(313) 369-9215

8055 E 7 Mile Rd
Detroit, MI 48234
(E Of Van Dyke St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

DeLashia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan W. 
Clasificación:
5.0

The service was outstanding as always at this location.thank you.

BERNICE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRESHA MARIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

This was my first time renting a Uhaul truck, and the wonderful employees of this location made it a breeze. In particular, the woman who gave me the impression that she worked in management/leadership, was incredibly warm, kind, & helpful. You can come here, get a vehicle, and get out in under 5 minutes. You guys are the best, and I will only be coming back to you!

Jack M. 
Clasificación:
2.0

Someone stole my reservation, and I was overcharged. Then I was told I'd be compensated for the inconvenience and I wasn't. I was supposed to charged the .59 rate and didn't have to pay for my dolly. I was charged .79 and for a dolly they didn't even have.

Cortez S. 
Clasificación:
5.0

Everything was excellent better then a lot of your other locations

Katrina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronarino S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dearius K. 
Clasificación:
3.0

Location was too far away from I-75. It took time to get to this location. Employees very very friendly

Brandon M. 
Clasificación:
1.0

That big funny shaped girl she big at the top and small at the bottom I think her hair was green…. She's really nasty. Her attitude customer service and all. She literally told us not to say anything to her because we wanted to make sure they knew we couldn't pull off as the truck was blocked by another

Dzsa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lavell P. 
Clasificación:
3.0

I wish thee manager NEVER LEFT THEE NEW EMPLOYEE ALONE! She was kind but my contract was all screwed up and now I owe uhaul over $900until they figure out my contract and CORRECT DROP OFF TIME AND LOCATION AND RENTAL DAYS! I paid for 4 days of coverage and my contract says I rented truck for 1 day! Why would I pay for 4 days insurance if I only needed thee truck for 24 hrs???????? Even though I returned thee truck 3-4 days late. MY DEPOSIT SHOULDVE COVERED THAT AND LEFT ME WITH A 3$40-$80 balance! NOT $900+. Then Uhaul in Flint said I had truck for 40 days;when in ACTUALITY I HAD IT 8 days!!!! Smh CHECK YALL SECURITY CAMERAS!!!

MAUREEN DENICE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clariessa G. 
Clasificación:
1.0

Just be a true professional and helpful to the customer not being sarcastic and be considerate of a customer's time and situation and especially no cursing to the customer or around a customer thank you!

Marc J. 
Clasificación:
5.0

The same employee helped me with both the rental and return. She was friendly, professional and worked with a sense of urgency. I would definitely rent again from this location.

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janaya W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFFORD WILLIAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

YaTarra F. 
Clasificación:
5.0

Nothing! The woman who assisted me fixed every issue I had! Amazing service!

Brandon K. 
Clasificación:
5.0

I've been going to this location for many years as well as referred others. However, the truck I rented was still raggedy by the time I returned it I was totally stressed out. It kept pulling to one side. It was if I was fighting it the entire time.

Bonita C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kamille P. 
Clasificación:
1.0

El cliente no dejó un comentario.

PHILLIP W. 
Clasificación:
5.0

Nothing : The Two Ladies that helped us were amazing ! Especially the one that helped us inside . She brightened my day after a very long day of moving ! Very Professional , kind !! we all need to be more like her .

Danny B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karrold D. 
Clasificación:
5.0

Best customer service as usual

Claude A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natashia B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence B. 
Clasificación:
4.0

The furniture pads I reserved were not available at pickup.

GRAYSON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
1.0

Have it cleaned and better customer service with out the headache.

Erika H. 
Clasificación:
4.0

I was told I would get a $52 credit if I brought Tina cal on one fourth of a tank or more and I did I spent $65 in gas that day and they only gave me $20 back I don't like being lied to saying at the end of it all I would only get charged .22 cent so where's the rest of my money!?

Nicholas B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ladonna H. 
Clasificación:
5.0

The staff were very helpful at pickup and drop off

Brianne F. 
Clasificación:
1.0

Staff unbelievably rude and pursued to argue with consumer when calling to extend uhaul and when calling to inquire about charges to card. Over charging when clearly the said one amount. Then receive invoice in email an email following day and it's way more than expected. Threatened about when to return vehicle and when brought vehicle back as they demanded they came out of building told us to park it in another spot when we were trying to come into building to return keys they locked door and would not let us in and then charged us for an additional day. I have rented plenty of uhauls driving across the USA never seen such unprofessional and rude staff. Now the fees are way more than budgeted for and it's going to affect my card/credit. I will take business elsewhere from now on.

Tracie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
2.0

I was charged to much and had bad service and we being using you guys for well and we rent to much but is trouble service

Abdulmalek A. 
Clasificación:
1.0

There was barely a place to leave the uhaul and the location tried to charge me $75 and refused to give me an explanation as to why even though I had already had a tough time getting the rental.

Amber W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shilita E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita M. 
Clasificación:
5.0

I had a great experience. The staff was very helpful and nice throughout my entire experience and I would definitely recommend my friends and family to this location.

Kimika S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Darious M. 
Clasificación:
5.0

Great place I would recommend my friends and others to do that business here

Robert W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawanna A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paris C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paris C. 
Clasificación:
1.0

The store wasn't open on time. I was over charged for equipment that wasn't my fault. The customer service sucked.

Erika H. 
Clasificación:
5.0

The ppl who work there a great. I appreciate the excellent customer service

yolanda D. 
Clasificación:
5.0

Ninguno

Edna P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shani N. 
Clasificación:
1.0

Horrible service. Never again.

keith L. 
Clasificación:
5.0

Associate was fast and thorough. Check out and check-in was a breeze

JOHNNIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeJah J. 
Clasificación:
5.0

From the time I walked in the door very friendly and welcoming

Derrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEONDRA J. 
Clasificación:
5.0

Always excellent customer service

CLAUDE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Akeela A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenton G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Desiree R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monika H. 
Clasificación:
5.0

The lady there really helped a lot, very informative and handled business

Keneshia M. 
Clasificación:
5.0

Moving in and out of the storage unit was so easy.

Mahogany D.  |  Overall Experience 
Clasificación:
5.0

keep up the good work and the professionalism you have a great team.

robert M. 
Clasificación:
4.0

The employees were very helpful and was able to get me out of there quickly

RONALD B. 
Clasificación:
2.0

The customer service was horrible. The agent was 30 minutes late on Sunday for the pick. Never said a word, no apology for being late-nothing. She spoke so fast you could not understand what she was saying, no explanation of the billing process, just the worst. They need customer service training desperately.

Judith S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ladonna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA RENEE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
4.0

The back of the truck got my furniture dirty but otherwise everything was good

Montoyia C. 
Clasificación:
2.0

The girl had a smart mouth she need to be more professional I reserved a utility dolly and they never gave it to me I informed the girl she told me it's my fault I should of asked the coworker myself the truck kept stalling while driving and it wasn't clean in the back

Shanelle G. 
Clasificación:
3.0

El cliente no dejó un comentario.

charlotte S. 
Clasificación:
5.0

Keep it the same

JULIAN M. 
Clasificación:
4.0

The charge for refueling your Truck is extortion and another form of robbery. I refueled your truck up to the meter level were the gas was when I rented the truck yet you took $20.00 from account just because you have my debit card information. Your station manager could not do anything when I complained. All she could say was for me to call the main office. I want my money back.

Ernest I. 
Clasificación:
5.0

The two counter people, were very professional and courteous!

LATICHA ROCHELLE H. 
Clasificación:
5.0

Quick Service!!

DEBORAH DENISE P. 
Clasificación:
5.0

Customer Service was the best, Definitely the Lady is in the right profession.

Gregory G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deante H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachel M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK LASHAWN M. 
Clasificación:
5.0

The good folks at this facility handle their business very well. If I need to re-store my property again or rent a moving vehicle, this will be my first choice to contact for help. Thank you so much.

kevin s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BETHZAIDA PEREZ M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Treena C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JARON MAURICE B. 
Clasificación:
4.0

I I previously had a rental perhaps it was in Warren Michigan where I signed Malika Ananda as my driver recently she tried to rent a truck and they said that she owed the money from that rental so I want to clear her name the money came out of my bank account because that my credit card was attached to the rental so if you can find that please clear her name I called in to get the exact location of the rental office I went through an explanation of my concern and he has suggested that I have her call in and I will at the same time I want it documented here and also looked into by the corporate Administration overall I usually have a pleasant experience professional experience when I come to U-Haul actually my daughter worked there before so I've had a close look at the operation and I find the business very professional clean and hard-working like my daughter this was the first time I've got a concern about them being dishonest with me so I want to make sure that they have me paid and my daughter cleared thank you very much

MUQARRABAH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
2.0

Get New Staff That Wants To Work

MORGAN LORRINE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Natalie W.  |  First Impressions 
Clasificación:
3.0

Get your sun visors fixed.

SHARON ELIZABETH P. 
Clasificación:
3.0

At rental I was given a truck almost on empty. The agent told me if I brought it back at least a quarter full that I would be given a credit of $46. When I returned the truck, I was only given a credit of $9.50. I am dissatisfied with this type of service.

Greggory J. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy J. 
Clasificación:
5.0

I will be there this morning. To rent again

SCHERRIEL LATRAC F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY WAYNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

Rear tire was a bit old and slow leak, we put air into the tire after driving since it was cold out and tires usually lose air in cold weather.

MARC VINCENT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERSHAWN PARIS H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dianetta D. 
Clasificación:
5.0

The service there was excellent

Debra P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EARL CURTIS R. 
Clasificación:
3.0

The staff was nice. I appreciate them! However, my moving truck battery died on me. I had to charge itself to get it started again. I wasn't too thrilled about that! I would recommend UHaul to check the batteries in their trucks. I would hate this to happen to anyone else.

LATRICE DENISE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

aikesiah c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Calandrarochell S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANISHA MARIE E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE DENISE D.  |  Overall Experience 
Clasificación:
5.0

The store manager was very nice and caring!

Alisa O.  |  Overall Experience 
Clasificación:
5.0

I have had my storage for years. Very upset the rent went up. I was told that they sent me a email but I looked in my email and never got it!

DINA H.  |  First Impressions 
Clasificación:
5.0

The beams made it hard for me to store my refrigerator never rented the unit

Lawonda G.  |  Overall Experience 
Clasificación:
5.0

Storage unit was small by beams being in them

Lawonda G.  |  First Impressions 
Clasificación:
1.0

I saw a dead mouse just laying by storage also some of my clothes had mold in them which I had to throw away and mouse feces on my clothes and my move out date was 11-14-2021 I left storage clean

Briana W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLOTTE DENISE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kendra c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DARYL P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katricia M.  |  Overall Experience 
Clasificación:
5.0

Facility is well maintained, staff is very professional. I've been storing my music equipment here for 4 years now and feel very comfortable doing so. No complaints.

kevin s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charnai W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lkeisha W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawnee W.  |  First Impressions 
Clasificación:
5.0

Very informative thank yoj

Vincent A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SIERRA F.  |  First Impressions 
Clasificación:
4.0

I paid for month 2 month, however when I cleaned out storage, I was unable to advise staff due to COVID-19, I stopped making payments...they continued to charge me 3+ months after the fact. Then placed it on my credit before I was ever informed!

Yonsia B.  |  Overall Experience 
Clasificación:
5.0

keep up the great work to move forward thanks

BERNICE W.  |  First Impressions 
Clasificación:
5.0

Very professional environment.

james j.  |  Overall Experience 
Clasificación:
5.0

The customer service there was very great the manager Devita was very helpful. The only thing I don't like is that my unit is on the top floor and kind of hard for me . But other than that I will recommend on my friends to go to this location

Anita D.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Warren L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerusha U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ariale g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

christina b.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mose P.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Deanna D.  |  Overall Experience 
Clasificación:
1.0

First off the online process was horrible when I arrived at the location which was 10 minutes before they're closing time I was rudely told they could do nothing for me in regards to me not being able to get in the building however an employee let me in and once I walk around to my unit it was not ready however I managed to get in to the unit and store my belongings came back the next morning only to be told that I could only come during store hours due to the card machine not working when I arrive on the second day I could swore I seen a bug not knowing exactly what kind of bug would appear to be a cockroach I immediately go to the office they came they picked up the bug but never told me what it was so now I'm in fear of my belongings being infested what kind of operation is this never in my life have I experienced such a unprofessional situation I will be contacting corporate

Sharlene B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn L.  |  Overall Experience 
Clasificación:
5.0

Seen my issues with storage and moving out and was helped with the best offers U-Haul has

Brenda W.  |  Overall Experience 
Clasificación:
5.0

Customer Service is A-1. Friendly, helpful and with a smile.

Jerusha U.  |  First Impressions 
Clasificación:
4.0

Ninguno

METRA Y.  |  Overall Experience 
Clasificación:
5.0

This staff is nice and understanding and they work with you

charlet c.  |  Overall Experience 
Clasificación:
5.0

Awesome

sonya l.  |  Overall Experience 
Clasificación:
1.0

The workers complained the whole time and never picked up the pace when they got a lobby full. The storage unit was infested with roaches which l brought one or two home.

Davina B.  |  Overall Experience 
Clasificación:
5.0

It would be nice to have a light inside the storage container. Just a thought. 

Sherrie C.  |  Overall Experience 
Clasificación:
1.0

When I rented the truck I requested a 15'. While I was in the office I was asked to take a larger truck but would only be charged the for the fifteen foot. That did not happen I was over charged.

casandra e.  |  Overall Experience 
Clasificación:
2.0

Not enough staff. Chaotic.

ravon w.  |  First Impressions 
Clasificación:
5.0

thank you

chelesea f.  |  First Impressions 
Clasificación:
1.0

I have lived all over this country from Texas, Nevada, Arizona, Michigan and Maryland in all states I used Uhaul to pull my furniture and for storage. This was the worst experience I have ever had.

Ashia C.  |  Overall Experience 
Clasificación:
4.0

Everything was fine .

lena b.  |  Overall Experience 
Clasificación:
5.0

Very helpful, polite and friendly. Tommie and Terry is the best.

Ashia C. | Reservación
Clasificación:
1.0

My overall experience was horrible from the beginning to the end starting from the customer service representative on the phone my reservation was totally screwed up and the company costed me milage.

Dorrisa C. | Reservación
Clasificación:
5.0

good job

craig a.  |  Overall Experience 
Clasificación:
5.0

Please keep up the great work that you do. I thank the Lord for you.

ricky r.  |  Overall Experience 
Clasificación:
5.0

Great

Earl D.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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  • Ícono de autoalmacenamiento
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  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
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