Customer Reviews for U-Haul Moving & Storage at 51st & Hwy 169

9,544 reviews

5140 S 103rd E Ave   Tulsa, OK 74146
(Hwy 169 & 51st St)

(918) 663-2845

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(918) 663-2845

5140 S 103rd E Ave
Tulsa, OK 74146
(Hwy 169 & 51st St)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone very nice and helpful

Lauren Honeywell 
Rating:
5.0

Customer did not leave a comment.

Marilynn Tibbs 
Rating:
5.0

Customer did not leave a comment.

Thomas Tanner 
Rating:
5.0

Customer did not leave a comment.

john leak 
Rating:
5.0

This precise Uhaul is top notch for 30yrs in a row now!!

Kimberly Anderson  |  First Impressions 
Rating:
3.0

No appliance dolly when I was told there was one in the truck. Truck’s alignment was very off.

Victoria Reeves 
Rating:
5.0

Customer did not leave a comment.

Curtis Ralston 
Rating:
5.0

Customer did not leave a comment.

DETRA HOLLIE 
Rating:
3.0

Customer did not leave a comment.

ANTHONY HOUSTON 
Rating:
5.0

Leave it like it is

TERRY BURGESS 
Rating:
5.0

Customer did not leave a comment.

LAURA SILVERS 
Rating:
5.0

Everything went fine in renting a 15' truck and appliance dolly to move 2 refrigerators, a freezer and a grill. Equipment was ready and the move went perfect.

patrick grady 
Rating:
5.0

Nothing for me

smith tmbong 
Rating:
5.0

Nothing everything was great. Nice folks

Wayne Thayer 
Rating:
5.0

Customer did not leave a comment.

John Miller 
Rating:
5.0

Smooth check out and in, great customer service!

Amanda Rogers 
Rating:
1.0

Very rude employees and one of the vehicles smelled like cat pee but there was a duel in the morning with big eyelashes very rude past two days we rented trucks and she was very rude yesterday and today as was also yelling at another employee in front of everyone

jannet espino 
Rating:
5.0

Customer did not leave a comment.

Julie Elledge 
Rating:
5.0

Customer did not leave a comment.

Thomas Silas 
Rating:
5.0

Customer did not leave a comment.

James Gambill 
Rating:
5.0

Perfect quick easy and easy informed about other services I wasn’t aware of! Staff was helpful informative and professional

Jeremy Paschall 
Rating:
4.0

The tire on the trailer was bald. We didn't realize until we were loading it.

April Brizendine 
Rating:
5.0

Customer did not leave a comment.

April Rosso 
Rating:
5.0

Customer did not leave a comment.

Sonya Bruening  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Cross 
Rating:
5.0

everyone was excellent

Roxanne Bailey 
Rating:
4.0

Customer did not leave a comment.

casey fletcher 
Rating:
5.0

Nothing

Lester wilkinson 
Rating:
4.0

Their concern for my safety was great. They explained the reasons my idea was dangerous and their recommendation worked perfectly.

william gibbins 
Rating:
5.0

Customer did not leave a comment.

micheal herndon 
Rating:
5.0

Customer did not leave a comment.

Roah Safia 
Rating:
5.0

I didn't get the fella's name, but he made sure I only paid for what I needed and even offered to help attach my cargo carrier. Very impressed!

Lisa Rossman 
Rating:
1.0

I rented this truck to get stuff moved to and from a trade show. I reserved it for 7 am this Monday thinking the truck would probably be picked up between 7-8. I got a call at 7:25 from Jackie that says - “Hey Josh, this is Jackie 51st & 1699 U-Haul calling in regards to your reservation that was supposed to be at 7 o'clock this morning. I'm giving you one hour to contact me back at 918-663-2845 to let me know if you're picking up the truck or not or I'm canceling it. Thank you have a great day.…” Who leaves a message like that?

Josh Jones 
Rating:
5.0

Pickup was quick and easy, staff was pleasant to interact with, trailer was not bad to tow. Good experience overall, will definitely use again when I need a trailer.

CHRISTOPHER CURTIS 
Rating:
5.0

Customer did not leave a comment.

Christina Alberty 
Rating:
5.0

Customer did not leave a comment.

Alfred Baker 
Rating:
5.0

Customer did not leave a comment.

William Joice 
Rating:
3.0

Customer did not leave a comment.

David Cannon 
Rating:
1.0

I had the most horrible time, from renting to bringing the truck back. The prices are outrageous, the staff at the Tulsa location gave us completely different information than the Norman location did.We were not given through information at any time. Everytime we thought something was one way it ended up being another. Finally the manager at the Norman location did us kindly. I will not use u haul again.

Carol Bannister 
Rating:
5.0

Not a thing!! Y’all were fantastic!!!

JEFF TURNER 
Rating:
5.0

Jackie was friendly and professional checkin was smooth

David Rubio 
Rating:
5.0

Customer did not leave a comment.

Beckey LEWIS 
Rating:
3.0

Customer did not leave a comment.

briana coleman 
Rating:
5.0

Customer did not leave a comment.

aaisha alphonzo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Simon 
Rating:
5.0

Was very welcoming

Phillip Hassam 
Rating:
5.0

The truck could use some love, everything worked, weather-strip on door was hanging off, so hard to close the drivers door, but truck did the job.

Paul Schmidt 
Rating:
5.0

Customer did not leave a comment.

mark pettyjohn 
Rating:
4.0

Customer did not leave a comment.

Mitchell Murtola 
Rating:
5.0

Customer did not leave a comment.

Amy Simon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BRIANA MEDINA 
Rating:
5.0

Customer did not leave a comment.

Whitney LaPorte 
Rating:
5.0

Great Customer service

Patricia Gamble 
Rating:
5.0

Steve at check in....awesome.

Jocelyn Russell 
Rating:
5.0

Continue with the same service.

Michael Baker 
Rating:
5.0

Customer did not leave a comment.

russell Van Praag 
Rating:
4.0

Customer did not leave a comment.

charles Olds 
Rating:
5.0

Roy Martinez

roy Martinez 
Rating:
5.0

As I told the Owner, I always come to this particular location to rent a U-Haul vehicle. Check-out and check-in is always a quick and easy process! This location is run very professionally! I rented a 15’ Box Truck to use to move my stuff from a rented storage space to a new shed that I had built at my home. The truck performed flawlessly without any issues!

WILLIAM KELLEY 
Rating:
5.0

Customer did not leave a comment.

Allen Sullivan 
Rating:
5.0

Customer did not leave a comment.

Stephen Scott 
Rating:
5.0

Customer did not leave a comment.

claudio loyola 
Rating:
5.0

I reserved a rental truck online & completed the check-in online. When I arrived at the U-Haul store, the staff was friendly & efficient I had my truck within minutes & was on my way. Thank you!

F. Wayne Dudley 
Rating:
5.0

Customer did not leave a comment.

Joseph Coskey 
Rating:
5.0

Customer did not leave a comment.

melissa medlock   |  Overall Experience 
Rating:
5.0

Everything was great, and promptly ready.

Jason Sauer 
Rating:
4.0

Customer did not leave a comment.

Scott Dunn 
Rating:
5.0

Customer did not leave a comment.

Kendra Stacy  |  Overall Experience 
Rating:
5.0

Quick and easy

Traviss Cagle 
Rating:
5.0

Your service was splended and the trailer swell. I shall recommend you to future acquaints. So long pal:-)

Kent Johnson 
Rating:
4.0

Employees are not customer friendly, you don’t get greeted when you come in, and they treat you like a number.

ANDREW COOPER 
Rating:
5.0

Their workflow was on point! Plus, this location has every piece of equipment you need

JAMES LEHOSKY 
Rating:
5.0

Absolutely nothing. Staff was knowledgeable and very welcoming and went above and beyond what they get paid to do.

Jenny Parker 
Rating:
5.0

I

Cliff Hope 
Rating:
3.0

The truck we got was a little dirty and then when I returned it less than 24 hours later I got charged a $50 cleaning fee. It’s insane.

Luis Moyano 
Rating:
5.0

Customer did not leave a comment.

JARIEL CARRASCO 
Rating:
5.0

Uhaul is alway good for moving when we need !

Daniel Ngo 
Rating:
5.0

Thank you!

Louis Meyers 
Rating:
5.0

Excellent friendly service!

Donna Shelton 
Rating:
5.0

Customer did not leave a comment.

Gabriel Martinez 
Rating:
3.0

Customer did not leave a comment.

Jakata James 
Rating:
5.0

David, the manager, is amazing. He stands behind their service and products 100%! Such a rare thing in our world today. I cannot recommend him and his team enough!

CARLTON HARRIS 
Rating:
5.0

Customer did not leave a comment.

Peter Lee 
Rating:
5.0

Customer did not leave a comment.

Marc Langer 
Rating:
5.0

The staff was very helpful in rent8ng a unit and receiving the truck back.

DAVID EDDINGS  |  First Impressions 
Rating:
5.0

Friendly staff and quick service

Ivan Hill 
Rating:
5.0

Everything was explained clearly and friendly.

shannon lawson 
Rating:
3.0

Customer did not leave a comment.

Julie Gregg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jack Felts 
Rating:
5.0

Perfect!

Jo Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Rowan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Klapp 
Rating:
5.0

Customer did not leave a comment.

Johnnie Williams 
Rating:
3.0

Two of the employees were arguing about getting fired or something and it was really chaotic when i walked in

Jeremiah Duda 
Rating:
1.0

Before signing your UHAUL rental, check out the fine print, you could be signing away your option to sue UHaul and will have to handle your issues with UHAUL by Arbitration!!!! I arrived after hours at the UHaul in Phoenix 10/2/2023 to drop off the UHaul Auto Transporter and take my car and the UHAUL truck with me.  I unhooked everything from the auto transporter that was securing my car in place.  When I attempted to reverse my car off the auto transport trailer is when the damage occurred.  The front bumper of the car(2019 Mercedes CLA 250) was caught/hung over the front bar/plate area of the auto transporter, so when I reversed my car it broke my bumper, clips around the front wheel well and side railings; with the drivers side wheel well later coming off, and undercarriage broken and hanging from underneath the car. At this point, the car is stuck on the trailer and I now have to reattach the auto transporter secure straps and chain and then go searching for an automotive place to assist me with removing my car.   I found a place. They had to jacked the car up while it was on the trailer, so that it would be above the bar on the auto transport trailer and then I was able to reverse the car off of the trailer. The equipment had to be faulty or a protective cushion should have been placed in the front of the vehicles to prevent the vehicle from being damaged.  My UHaul insurance coverage with Repwest was denied because the damage to my car was not due to a Collision and UHAUL will not pay for the $2500-$3100 damages to my car.  UHaul has done absolutely nothing to correct this issue, but they did tell me I would be unable to sue them, because  when customer signs the UHAUL agreement they are signing to agree to ARBITRATION for legal issue resolution with UHaul.

Theadra Parker 
Rating:
5.0

Very friendly and courteous staff!

Terry Martin 
Rating:
5.0

Customer did not leave a comment.

DAVID PARROTT 
Rating:
5.0

Customer did not leave a comment.

Jennifer Schmidt 
Rating:
5.0

Customer did not leave a comment.

Curtis Ralston 
Rating:
5.0

Customer did not leave a comment.

Rebekah Wilson 
Rating:
4.0

Outstanding

william marks 
Rating:
5.0

Customer did not leave a comment.

Loralie Blumenthal 
Rating:
5.0

Customer did not leave a comment.

Loralie Blumenthal 
Rating:
5.0

Love the pull up and drop off like a drive thru, top notch service.

Timothy Fowler 
Rating:
5.0

Customer did not leave a comment.

Loralie Blumenthal  |  Online Move In 
Rating:
5.0

The included trailers need tie down points to secure items in the trailer.

Tim Owen 
Rating:
5.0

Customer did not leave a comment.

Jim Norton 
Rating:
5.0

Upon my arrival, I was helped by a U-Haul worker right away. The detached the trailer, and I was on my way. Easy process.

Ileana Ramirez 
Rating:
5.0

Staff was great!

Jocelyn Russell  |  First Impressions 
Rating:
5.0

Nothing.

Michael Sala 
Rating:
5.0

Robert took great care of me and my truck!

Rob Scott 
Rating:
5.0

The staff was outstanding!!!

Antwain Jimmerson  |  First Impressions 
Rating:
5.0

Great service and location.

Antwain Jimmerson 
Rating:
5.0

Customer did not leave a comment.

Ronald Boyle  |  Overall Experience 
Rating:
5.0

The staff was great 👍 I want to thank David for always working with me so I didn't lose any of my stuff.

Sheri Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendra Stacy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Roah Safia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Shelton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie Harper  |  Overall Experience 
Rating:
2.0

Cat feces in the street drain/ditch needs to be cleaned up periodically.

Jo Sinor  |  Overall Experience 
Rating:
5.0

Excellent customer service

shunile white  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya Nagel  |  Overall Experience 
Rating:
5.0

Your staff is absolutely fantastic! Nothing makes moving fun, but they made it so much better. They all do their utmost to help and I can't say enough about what a difference they made for me!

Donna Shelton  |  First Impressions 
Rating:
5.0

I’ve been there for over three years, David and his team were outstanding. Always very helpful with my needs.

JOE WILLARD  |  Overall Experience 
Rating:
5.0

Thank you!

Kelviante Murray  |  Overall Experience 
Rating:
5.0

The staff inside was very helpful to getting me exactly what I needed !!! Also when I got to my storage unit i was a lil nervous but when I open the door it was very clean inside I was impressed !!! I’m very pleased with the service!!! Thank you

shunile white  |  First Impressions 
Rating:
5.0

Great staff.

Kevin Leaver  |  First Impressions 
Rating:
3.0

Car access was a challenge due to all the trucks. The scanner card worked poorly. I had to scan 40 times to disarm. The dirty used furniture matresses in the entry was gross and smelled.

Diane Winter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TREVA JAMES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Hutsell  |  Overall Experience 
Rating:
5.0

The people were excellent

Rolanda Davis  |  First Impressions 
Rating:
5.0

U-Haul sets the bar high and U-haul is a name is can trust, need I say more...I think not.

william torzsas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karyn Crofford  |  Overall Experience 
Rating:
5.0

Probably u-haul’s longest term storage users. We have had storage units at 51st and Hwy 169 for the past 23 years. Anywhere frim1-3 units at a time.Have always had great service and friendly staff. David Hays is a great manager. I want to say thank you to David and all the staff. If you need anything u-haul, this is the place!!!

PATRICIA PLUNKETT  |  Overall Experience 
Rating:
5.0

The only attribute that would been nice would be restroom within indoor storage building.

Samuel Daugherty  |  Overall Experience 
Rating:
5.0

Everything was perfect. Fast and easy for my convenience. Very satisfied with everything.

Sara Garcia  |  Overall Experience 
Rating:
5.0

Will referral

kendra meadows  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amine baaklini  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristi Hannan  |  Overall Experience 
Rating:
5.0

David is a great manager and he is lucky to have such a exelent and friendly staff 😀

Mehmet Ucin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaylee Seeds  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Helena Neumann  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tammy Stein  |  Overall Experience 
Rating:
5.0

David is fantastic to work with

ELAINE FARGO   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helena Neumann  |  First Impressions 
Rating:
3.0

Pricing for the unit I had was crazy stupid. Over $100 a month for a 5x5 storage unit, had a 10x10x9 in Sperry for less than $80/month. Yes they are located in a very convenient location. But come on.

JOSHUA HARTLEY  |  Overall Experience 
Rating:
5.0

The unit I was assigned was already taken, had to switch to a larger unit which I would have needed anyway...so it worked out for the best.

Bythe Boyd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brianna VanDoren  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristi Hannan  |  First Impressions 
Rating:
1.0

Your units have a roach infestation. We couldn't access our unit at 5 am like the hours posted says you can. Our code never worked. Your security system doesn't work. A few of the staff are rude and lazy. My husband set up auto pay over the phone but whoever was supposed to set it up never did so we got charged a late fee.. worst experience with storage ever I will never use this facility again and discourage others from doing so as well.

Bethany Elliott  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christopher Davis  |  First Impressions 
Rating:
3.0

The office staff was excellent but the gentleman that checks the uhauls in was a total A$$hole and was like he was trying to pick arguments with my help and kept trying to talk to us in a disrespectful manner

Kimberly Bizzell  |  First Impressions 
Rating:
5.0

Very satisfied. Was there over 10 years. Employed we’re always kind and helpful. The manager, David Hayes, runs a good facility. I would rent there again if needed.

SALLEY RUSKOSKI  |  Overall Experience 
Rating:
5.0

Great experience and awesome deal!

Amanda Michaels  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

james grover  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dierdra Romine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Twila Bond  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jordan mccarley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTY GLADSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ada Collier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Bell  |  Overall Experience 
Rating:
5.0

Thanks great Job

Melinda Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen stanley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph Mascoll  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Mariah Sinor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Pannell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daren joseph  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jamie gault  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Colleen Davis  |  First Impressions 
Rating:
5.0

David was awesome

Louis Goundie  |  First Impressions 
Rating:
4.0

First time using uhaul storage. Staff was very nice and helpful. Just a little disappointed in the condition of the unit we were assigned. The door and lock mechanism don’t line up very well but overall it was a good experience

Allen Looney  |  First Impressions 
Rating:
5.0

They are excellent here wouldn’t go anywhere else

Tony Case  |  First Impressions 
Rating:
5.0

The staff and especially the manager has been so helpful to me, above and beyond with my problem.

Sherry Sly  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BERNARD DINDY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan Hale Alumni  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIA COLEMAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Aislinn Brigham  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lisa Konieczka  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimlamont Gordany  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Racheal Starky  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dierdra Romine  |  Overall Experience 
Rating:
5.0

The staff was amazing! I had a couple of glitches, but they seen me through and helped me with everything they could. Very pleased with the outcome

Bettie Guidry  |  First Impressions 
Rating:
5.0

Making the online reservation was easy and getting a desired storage space was easy.

Jennifer Stephani  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vic Blair  |  First Impressions 
Rating:
3.0

I never signed an agreement to have the unit in my name, yet it was some how transferred to me and I was threatened with collections. I'm glad to be away from a place that lets friends do as they please vs contract agreements.

Stephanie Dengel  |  Overall Experience 
Rating:
3.0

Staff was great, and very helpful. NEW storage units were in good shape, but older units need maintenance. We had a roof leak in ours that thankfully did not impact our items being stored. Outside of that, interior of unit was clean. This location.has unit security, but is not gated, which also did not seem to cause any issues, just wish that was noted prior to rental.

Steven Savenelli  |  Overall Experience 
Rating:
5.0

Had this storage for four years and about 2 years ago had a water pipe bust and they sent me a check for my items the same month .

CYNTHIA CAZARES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAUNDELYN L MAMOU  |  Overall Experience 
Rating:
5.0

The manager David Hayes and front desk CSR Steven we're very helpful during a difficult day I was dealing with a family emergency

JENNIFER CAMERON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

George Mitchell  |  Overall Experience 
Rating:
5.0

Everything went smooth.

Ronald Boyle  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Steven Harrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bobby Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANICE REED  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melodi Foster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Megeath  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Brookens  |  Overall Experience 
Rating:
4.0

The agreement states that u get a lock with the controlled climate unit I was just asked if I had a lock not that I get one .Secondly the a/c unit went out over on my side of storage and did not get a call so see if I needed to go check my stuff since that now its not a controlled climate other than that things were good.

Thomas Dollens  |  Overall Experience 
Rating:
3.0

There’s a toad problem at the 51st and hwy 169 location.

Mickel Ennis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

bill bogle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JONATHAN SCHULTZ  |  Overall Experience 
Rating:
2.0

Staffing issues and while I was still in the process of securing my truck the staff left the truck running for 15 to 20 plus minutes with the ac going which took from the gas that was in the truck which I ended up having to replace at my expense on top of what I used for my mileage. There was a box left outside the loading/unloading door of bad food that was rotted and smelled. The agent took almost an hour to process the rental and when we got there didn't have the size of truck that I reserved at a different location wasn't advised of this til after he cancelled out the reservation for the size needed. Had to go to a smaller truck which now requires me to rent the size of truck that was needed which will be double for my move when ishould have only had a 1 time rental.

Oleana Murphy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nakia cox  |  First Impressions 
Rating:
5.0

Has the best people working there, especially David, he's the best person I know. I've been on this earth 73 years, and never met a better man than him. Overall a great team.

Richard German  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Pannell  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Dierdra Romine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Penny Edwards  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Robert Bryant  |  Overall Experience 
Rating:
3.0

Good staff. Storage unit needs repairs

ben kempton  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Karyn Crofford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robyn Marris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dustin Hynes  |  Overall Experience 
Rating:
3.0

Lady sitting down, has a crappy attitude and talks bad about her black co worker Marco. Whom, ironically,was exceptionally customer service centric and exceeded my expectations.

ANTHONY JOHNSON  |  Overall Experience 
Rating:
1.0

They never answer phone. Poor communication on rental and setup.

Daniel Robinson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rebecca Gaines  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cheng Yang  |  Overall Experience 
Rating:
5.0

David Hays is considerate, respectful and a pleasant manager. Staff is helpful and friendly . Thank you for all your help!

Erica Edmondson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Erica Thornton  |  Overall Experience 
Rating:
4.0

The overall was good. the one clerk never smiled though, and kept trying to sell product. charged me for something and then said she 'didn't know how to give the credit' so i had her get someone who did. this clerk said she had been working there for a long time, so i figure she knew 'exactly' what she was doing. everyone else was nice. she never ever smiled, said thank you or anything polite. the storage unit although said climate control was at least 80 degrees, way too warm for things that need climate control. i must add that i appreciated the Uhaul location and availability for an urgent need.

sharon Cameron  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erica Thornton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mathew Mullins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MaryEllen Holsted  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Gregg  |  Overall Experience 
Rating:
1.0

Was asked when I would be moving in, I stated I would be that night I booked the storage unit, and I was assured they would make sure No trucks would be blocking my unit, I go pack up a 26’ Uhaul and drive it all the way to Tulsa to unload it and there is a truck blocking my whole unit about 6 inches from the door so there was absolutely no way to get into it, having to drive all the way back up there now just to unload my truck finally. Way to many trucks and not enough room for them to park them so they are blocking tons of units, not only mine was blocked

Austin Robinett  |  First Impressions 
Rating:
2.0

I tried to do online check and avoid the many people but could not do that. The code said good but doors required a card for entry and doing online I has no code. I did not access and I left unhappy and disappointed. The process sucked and was confusing and never again.

Joy Harrison  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ROAH SAFIA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRIS DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Drew Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANICE REED  |  First Impressions 
Rating:
4.0

Rental fees are too expensive per month. Had to sale things I was happy to own in order to rid the storage costs. 105 per month for 5'x10' of space. Ridiculous

Matthew Haney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nakia Moss  |  Overall Experience 
Rating:
5.0

Staff is always very helpful!

NEIL CLUCK  |  First Impressions 
Rating:
3.0

I didn't get any info about the facility not did I get the correct storage building. I was charged more than I had on my reservation.

Rachel Ransom  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Thompson III  |  Overall Experience 
Rating:
5.0

The guys where really nice I really appreciate uhaul for being friendly

Takisha Coffey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angelle Wilson  |  Online Move In 
Rating:
5.0

The staff was amazing!!

Margaret Waters  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Brown  |  Overall Experience 
Rating:
5.0

5 stars across the board! Only thing to make the experience better would be for uhaul personnel to perform the physical labor of placing my items in storage.

Samuel Daugherty  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Barbara Percy  |  Overall Experience 
Rating:
2.0

Everything was stolen out of my storage unit. Does your employees round daily on the premises because I was notified 2 days AFTER (1/13/22). And considering all of the facts, this burglary looks like an inside job. Either a present employee or a past one.

REAGAN THOMPSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIM ELLIOTT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES HAYDEN  |  Overall Experience 
Rating:
5.0

Love their respect and courtesy of the customers as employees.

Aletha Wartson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Cowan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane Madison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

agnela shaw  |  Overall Experience 
Rating:
5.0

David helped us a lot after our unit got broke into he had no problem at all helping us with the bill and giving us a great discount on a truck to move our stuff out and into our new home!!

Jake Williams  |  First Impressions 
Rating:
3.0

U-Hauls late fee schedule violates the norms of decency. In my case I was out of town on a business trip. You charged me $30 late fee on a $129 invoice that was 20 days late. This figures out to about 445 per cent per annum. Usery rates by any definition. I called the manager to discuss this but he did not return my call. With our two companies in Arizona and California we have done tens of thousands of dollars per year with U-Haul. I have instructed our managers not to business with U-Haul at any of our locations in the future. J. Logan

Jim Logan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA BIDDLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cyndii Spahl  |  First Impressions 
Rating:
5.0

Muchas gracias por el exelente servicio

SERGIO DIAZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Flynn  |  Overall Experience 
Rating:
5.0

I do not recall the name of the team member who helped me get checked in, but he was very. Imformative about answering any questions I had. Also went above and beyond explaining procedure of accessing the building via. Max security card.

Jonathon Tumey Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

agnela shaw  |  First Impressions 
Rating:
5.0

The staff was excellent to work with I have multiple u- boxes in storage here so I’ve dealt with staff on several occasions and they are always great.

Lawrence Reilly  |  Overall Experience 
Rating:
5.0

My experience has always been amazing.

Bobby Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harvey Hughes  |  Overall Experience 
Rating:
5.0

Great service!

Jo Hill  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Haleigh Lankster  |  Overall Experience 
Rating:
1.0

Lock was left on the storage could not get in touch with anyone in enough time to get all moved in!

robyn wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dallas Daignault  |  Overall Experience 
Rating:
5.0

Awesome place and great service

JUAN segeda  |  Overall Experience 
Rating:
2.0

There was a flood outside our unit. We were told when we set up storage by the older lady that works there that there is NO insurance on storage units and we were not able to put insurance on our unit. All my pictures of my kids were ruined and U-Haul told us if we had insurance that they would have covered our damages. That lady is sooo rude Everytime I come in and lied to me and my family. I refuse to come into the store anymore. You can't get pictures back, thanks. Also the lady said we had 24/7 storage access, so we had a fully loaded uhaul truck to load into the storage we rented and got there and it said storage hours on Sunday close early, so we couldnt even access our storage to unload, had to have the truck an extra day, had to sleep inside truck so none would steal it or our belongings because of your worker LIEING! I almost lost my job. You all should be ASHAMED of yourselves and your POOR customer service. Try treating customers like you would want someone treating your own family!

randall cole  |  Overall Experience 
Rating:
4.0

Everything went well but the door to the air conditioned storage area did not work for some time (stayed open). I would use U-Haul storage again!

Ernesto Vilcinskas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Niral Burnett  |  Overall Experience 
Rating:
4.0

David and staff are great! They were always so helpful and went out of their way to help our move easier.

jennifer wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA MCCOY  |  Overall Experience 
Rating:
5.0

The owner himself was at the desk and could not have been more helpful. I almost don’t want to say good things in case we need an extra unit and they become full.

Todd Jaffe  |  First Impressions 
Rating:
5.0

very helpful and accommodating for my last minute needs. thank you

Marla Womble  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Asia Teague  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Clarence Miles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAX WALKER   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Iman Wilkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

June Smith   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david hunt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

josh grace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE PRADO  |  First Impressions 
Rating:
5.0

Have always been very nice and helpful, very friendly.

Marva WILLIAMS  |  First Impressions 
Rating:
1.0

As far as the staff, they were super friendly and helpful. Other than that, I was highly disappointed with the facility. First, I had the climate controlled units (a total of 5). I've been in a few times and noticed the temperature in there to be very hot for being climate controlled. My dad and I started to move my stuff out on Friday, June 18, and it was around 90 in the area where my units were located. It was nicer to work outside with the breeze than work inside. I've had UHaul storage places in Texas that the climate controlled units were kept around 75-78, so it was nice to move in and out. So the biggest complaint is the climate controlled units are not worth the money here. If I need more, I'll go elsewhere. Secondly, at one point, the automatic opening doors stopped working at one point, so myself, my dad, and 2 ladies got locked in. I tried calling the office, but got voicemail. We almost went out the fire exit because we were all getting really hot and couldn't get in touch with anyone to let us out. Eventually my dad was able to get it opened. If I was looking for an outdoor unit, I might come back here, but I won't ever be back for climate controlled. It was a waste of money and time. I wouldn't recommend using this location. I would rather have my storage experience be more about what I pay for (my storage units) than friendly staff.

Stephen Duvall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CONNIE HUBBARD  |  Overall Experience 
Rating:
5.0

Thanks for all the help and friendly service.

DONALD SCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARTA YOUNG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Tingen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Redhouse  |  Online Move In 
Rating:
4.0

Appreciated getting 1 month free after renting a moving truck from UHaul. But if my unit had been located inside rather than outside, it would have been extremely inconvenient to not be able to get into my unit after 10pm. Also didn’t appreciate trucks being parked in front of my unit when I needed access after 7pm.

MICHELE KINCAID  |  Overall Experience 
Rating:
5.0

Great people & service. Much Thanks 👍

Paul Shull  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alan Parrish  |  First Impressions 
Rating:
5.0

Great

HUENENE HENTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherry-Pope Smith  |  Overall Experience 
Rating:
2.0

The broken water pipe and the way it was handled was a main reason to move out. I realize U-Haul did not deliberately cause the problem but trashing my goods with no consideration for the loss was not good. At least I was given a replacement lock for the one cut off when I couldn't make a 700 mile trip in the time allocated to clean/empty my bin. Up until this loss the rating would have been 4 or 5.stars.

Robert Covey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandera Andrews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRIS DAVIS  |  First Impressions 
Rating:
5.0

You have a great staff at this location.

JL KERIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chris Howerton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Betters  |  Overall Experience 
Rating:
5.0

Thank you for the good service and support with our storage!

mary rexroad  |  Overall Experience 
Rating:
2.0

Uninterested staff every time I went into the office, unfriendly and quite friendly appeared to hate their job. Always busy and never enough staff- waiting often with too many people not distancing nor wearing masks- staff wearing theirs in their chin or not at all. Could not answer questions would say “ let me get my mgr” then he was always unavailable. Very frustrating.

Erin Halligan  |  Overall Experience 
Rating:
5.0

I had a billing issue and everyone from the call center to the store where very helpful and professional. There where about to resolve my problem in a timely manner.

Angela Swanson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle DeMond  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARION PEARRE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHES FEATHERSTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha Duran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william wesley  |  Overall Experience 
Rating:
4.0

It's a nice facility but I think the storage units are just a little over-priced.

DARRELL NELSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Richards  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Douglas Berry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Broussard  |  Overall Experience 
Rating:
5.0

Was very friendly and helpful. Even clean a truck for us. I would give it 10 stars if I could.

william wesley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Hollis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Greasley  |  Overall Experience 
Rating:
5.0

Steve at the 51st and Hwy 169 store in Tulsa, OK was very friendly, courteous, and efficient.

CHES FEATHERSTON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mike HURST  |  Overall Experience 
Rating:
5.0

Outstanding young lady in the office answered all my questions. Explained the process & walked me to the storage unit. Very pleased with the unit, personnel and unit. Thank you for everything!

sherry pope smith  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

karen green  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Stanton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tom trebonik  |  First Impressions 
Rating:
3.0

Everything has been great until we received this notice - we HAD NOT MOVED OUT. I cannot tell you how disconcerting it was to receive this notice. We were not sure if our belongings had been stolen or what was going on. It took three phone calls before they could even find our name in the system. Then one guy called us back and said it was a mistake and our stuff was still there. Of course we drove in from out of town ourselves to verify - thankfully the locks were in place and everything still there. I realize mistakes happen but these types cause a lot of stress. I’m glad it was fixed but hope it never happens again.

WADE WEHRENBERG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

teresa martin  |  Overall Experience 
Rating:
5.0

Shelby was a delight to work with. You should be proud to have her as an employee of your company.

Jimmy Boyd  |  Overall Experience 
Rating:
3.0

The unit I had was right by the rental return lane and it was always blocked by a truck or trailer. Every time I needed in my unit I had to have them move a piece of equipment out of my way.

Melissa Anderson  |  Overall Experience 
Rating:
5.0

Great experience!

Mental Health Association  |  First Impressions 
Rating:
5.0

Ability to read customers, knowledge of product, attentiveness and communicated clearly.

LISA MCCOY  |  First Impressions 
Rating:
5.0

Staff that rented to us was exceptionally helpful!

JAN EZELL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DANIEL MAINPRIZE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jimmy Boyd  |  First Impressions 
Rating:
5.0

Very helpful staff Thank you

leah bradley  |  First Impressions 
Rating:
1.0

I had trusted the facility to be secure with cameras and monitored access and placed decades of my irreplaceable photos, documentation of military service, coin collection materials, a small heavy safe with coins, camping items and boxes of office materials and financial records for years plus much more. U-Haul advertises its locks as great security BUT the thieves wiped me out despite this lauded and false security. Came through the locked door with the "great" lock. Cameras were apparently useless..

ROLAND FUNK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron Croke  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MARY SURRATT  |  Overall Experience 
Rating:
2.0

Cars and trucks blocking drives and exits. Trash and old tires in drive isles When I started my rental the counter woman was rude and short tempered. My unit had trash in it . I set the trash in the drive isle and 3 weeks later it was still in the drive isle . Overhead door very difficult to raise . Slide locking mechanism very difficult to open my wife could not open it. Overall poor facilities.

Al Apitz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

R Wilson  |  First Impressions 
Rating:
5.0

We'll be using again when needed.

Andrew Esparza  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robyn Clark  |  First Impressions 
Rating:
5.0

The only thing I could see that might make the experience 6-star is on the indoor storage entrance. It would help greatly that the ramp to the inside was stretched out further. Making getting inside the storage facility easier when you have heavier things to store.

Matthew Haney  |  First Impressions 
Rating:
4.0

The Manager David responded well to an issue I had He provided several solutions which I was pleased with He also checked periodically to make sure everything was going good. The staff weather in the store or seeing them working around the facility were friendly some greeted by a hello or wave or friendly gesture smile etc. The facility in or out were kept up and loved the cleaning lady always happy and constantly cleaning whenever I saw her. I liked the extra security measures in addition to your locks, swiping in and out , the lighting , and even the ear piercing alarm when it went off occasionally. It was a bit pricey for me but the cleanliness and security made it worth it. I would recommend this Uhaul facility at 51st and Hwy 169 to family and friends.

Hazel Palmer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shonula Roland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tamesha love  |  Overall Experience 
Rating:
2.0

Your staff is rude in all three locations I visited. They all acted like they were doing me a big favor just to let me speak with them. I am the client not the tax collector. I am paying you money not collecting money. Your staff needs a lesson in common customer service. The unit I rented had not been cleaned out and there was trash and debris still in the storage room. The only polite person on the site was the courteous young man that accepted the rental van. My son worked at your location many years ago during his sophomore year of college. He told me on many occasions how rude your staff was . I have witnessed this firsthand now. I will not in good consciences recommend your location to anyone.

Al Apitz  |  First Impressions 
Rating:
4.0

Very good facility. Staff was generally friendly and helpful depending upon who was working. We did have recurring issues with the card access but the staff worked with us every time to resolve it. Would definitely rent a storage unit here again.

HILTI- Joe Vincent  |  Overall Experience 
Rating:
1.0

My experience at this facility was the worse. I wouldn’t recommend this place to no one. My things were stolen out of my storage and I was not notified of this happening. The worse experience ever.

Chonte Barnes  |  Overall Experience 
Rating:
5.0

Thank you to David the GM he has been very helpful!

Aleyia Summers  |  Overall Experience 
Rating:
5.0

Rented for four years and never had to worry about my things. Appreciated the customer service when needed. Easy payment method on user-friendly website.

SONIA MARTINEZ  |  Overall Experience 
Rating:
3.0

Any time I went into the office/store, there was always a line and never enough employees to help out. (The last time I left and went to Home Depot to buy boxes.) They were lined up to the door and only one person helping customers. Other three people were trying to find out what was wrong with something. Help your customers first.

CINDY SWEARENGIN  |  Overall Experience 
Rating:
5.0

I CAN SAY THE STAFF WAS FRIENDLY EXPLAINED EVERY THING I NEEDED TO KNOW THANK U AGAIN

constance colbert  |  Overall Experience 
Rating:
5.0

The people there are very nice and helped me with all of my needs

David Gould  |  First Impressions 
Rating:
2.0

Reservation confirmed however at check in reservation could not be located. After creating new reservation the old one suddenly appeared. The wrong credit card was charged for billing. Terrible

Tamytrea Celestine  |  First Impressions 
Rating:
3.0

while my oldest son was sleeping It rained in the uhaul and got all over him. He woke up to his head being wet. Also the motor sounded like it had a miss in it making it burn more gas.

Roland Bourque  |  First Impressions 
Rating:
5.0

Good service

Ronald Hurst  |  First Impressions 
Rating:
5.0

None

DAN WEGGESSER  |  Overall Experience 
Rating:
2.0

Mold grew on furniture in one of my units

Tawny Sheppard  |  Overall Experience 
Rating:
4.0

The storage was cleaned up and the elevator helped me a lot.

KEMI ADEKANMBI  |  Overall Experience 
Rating:
2.0

Spent almost 2 hours trying to get help because we couldn't access our storage. We have a full truck we need to unload so we can load remaining items. We need to be out bt noon today.

Corissa Hunter  |  First Impressions 
Rating:
5.0

The equipment was great! Even through the terrific snow storm we had to endure thanks guys!!

Alberto Suarez  |  First Impressions 
Rating:
2.0

My storage unit was infested with rodents. Their urine and feces were on everything I own. Several boxes of bedding and towels were completely ruined. Everything else had to be sterilized.

Nicholas Davis  |  Overall Experience 
Rating:
5.0

This is our second time to rent in the climate controlled storage unit because our first experience was great and we were so happy with the staff and cleanliness of this location.

Gary Eastburn  |  First Impressions 
Rating:
5.0

Always helpful and friendly

monique hudson  |  Overall Experience 
Rating:
5.0

David Hays is one of the best General Manager’s I have ever known. Always quick and ready to address any concerns I had when moving or storing my personal belongings and his staff is fabulous.

SALLY BROMLEY  |  Overall Experience 
Rating:
5.0

Wish the hours were longer so i could have gotten things after i got off my job. But the customer service was exceptional and i was so happy with the way i was treated.

Erin Collier  |  Overall Experience 
Rating:
5.0

I am extremely satisfied people here very friendly they went above and beyond to help me. I can't say enough thank you

Drew Miller  |  First Impressions 
Rating:
5.0

Very clean location, very friendly and helpful employees.

Derek Hardin  |  First Impressions 
Rating:
5.0

Great storage facility!

DAVID DUDA  |  Overall Experience 
Rating:
5.0

Great place

evelyn lee  |  Overall Experience 
Rating:
5.0

Great place

Owen Gilmore  |  Overall Experience 
Rating:
4.0

Would put 5 stars and call it excellent but one thing.Got a letter saying I was overdue and was being charged $15 where I made sure I told staff.Was given 3 day grace period after 8/22. Was out 8/23.

JASON FLY  |  Overall Experience 
Rating:
5.0

David is very professional and courtesy!

Michael Guarderas  |  First Impressions 
Rating:
5.0

Couldn't ask for a better group of friendly, helpful, and understanding people. They definitely went above and beyond to take care of us. Thanks Guys!!!

Mitzie McCall  |  First Impressions 
Rating:
5.0

We rented an indoor climate controlled space for almost two years. Our belongings were safe and we never had issues with bugs, rodents or humidity. Will definitely use this location again if needed.

Gary Eastburn  |  Overall Experience 
Rating:
5.0

well-run facility. I maintained three storage units for many years and never had a problem.

JONATHAN KELLER  |  Overall Experience 
Rating:
4.0

Our small space was supposed to climate controlled, however, it was very hot when the sun was coming in the windows in front of our space. Not sure I'd consider it well climate controlled.

LINDA HOLLAND  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful and made everything very simple. Thank you to the entire staff.

matthew bell  |  First Impressions 
Rating:
5.0

Very good experience. Will use this facility when needed in the future.

Connie whitten  |  Overall Experience 
Rating:
5.0

Thank you

tyeesha white  |  First Impressions 
Rating:
2.0

I reserved a 10x10 unit. Upon arrival, I was assigned two 5x10 units. The system was down causing significant delays. My moving anxiety was elevated. Aubrey gave good service.

Don Whitworth  |  First Impressions 
Rating:
2.0

had difficulty closing the account to do travel for my work. told me that I had to be in person to close the account. Account closing could have been accomplished without being in person.

sean mccomas  |  Overall Experience 
Rating:
5.0

Very kind and helpful employees

Tawny Sheppard  |  First Impressions 
Rating:
5.0

I will use them again!

Aisha Hair  |  Overall Experience 
Rating:
5.0

The facility has been very good to me. Won’t go anywhere else.

beverly newsom  |  Overall Experience 
Rating:
5.0

Wonderful experience.

joyce cox  |  Overall Experience 
Rating:
5.0

My belongings were safe and in perfect condition when I moved out of the storage unit. It was easy to access and the site was well taken care of.

Leslie Roberts  |  Overall Experience 
Rating:
5.0

The service was great.

Margaret & Mark soltero  |  First Impressions 
Rating:
5.0

Curteous and friendly staff

karen green  |  Overall Experience 
Rating:
5.0

Nice and helpful staff.

Justin Mitchell  |  Overall Experience 
Rating:
5.0

Uhaul was very gracious to us during a difficult time in our life - their kindness was much appreciated! Thank you - thank you - thank you!

Sharla Stewart  |  Overall Experience 
Rating:
5.0

Eva was super friendly and helpful! She went above and beyond to make sure we had everything we needed.

tonya york  |  First Impressions 
Rating:
5.0

Very impressive free storage for flood victims for 30 days.

greg campbell  |  First Impressions 
Rating:
5.0

Ashley was great and answered all my questions and concerns. I will definitely be coming back to this location for any moving or self storage needs!

RYAN DAVIS  |  First Impressions 
Rating:
5.0

Professional, friendly, compassionate and helpful staff.

Patricia Simpson  |  Overall Experience 
Rating:
5.0

I have used uhaul in the past and every time I’m treat it like I’m one of there best customer. I will used them again in my future.

Chris Miller  |  First Impressions 
Rating:
5.0

Very kind staff

Tywan Shanks  |  Overall Experience 
Rating:
5.0

Very Friendly and helpful staff. Safe and clean facilities

Patricia Hull  |  Overall Experience 
Rating:
5.0

David has taken care of this account from day one , He and his staff are wonderful to work with

ANTHONY CARD  |  Overall Experience 
Rating:
5.0

Delivery and pick up were very efficient and professional. The staff explained the process well, gave pointers and even encouraged us in a rough situation.

Tamra Burr  |  Overall Experience 
Rating:
5.0

Always use this location for all of my local storage and moving services thanks for the continued great experience and prices

Cree Alexander  |  Overall Experience 
Rating:
5.0

Very helpful

tammy Britton  |  Overall Experience 
Rating:
5.0

ok

john odgers  |  Overall Experience 
Rating:
4.0

Nice

BRAD OAKLEY  |  First Impressions 
Rating:
5.0

Great customer service

lara thomas  |  First Impressions 
Rating:
5.0

Climate control is wonderful, not a single bug or mouse anywhere at the facility anytime in the year I was there. Would use again when I need it again.

Norm Mueller  |  Overall Experience 
Rating:
5.0

Staff was great, friendly and very helpful.

vanessa malott  |  First Impressions 
Rating:
5.0

1

ronald collins  |  First Impressions 
Rating:
2.0

The monthly cost increaed at a rate of several times inflation. This was the exact opposite of making me feel like a valued customer for the 8 years I had the storage.

WILL GUTHRIE  |  Overall Experience 
Rating:
5.0

Just want to say Candace was very helpful all the times I have used your services. I have used uhaul from this location 4x or more and she given excellent customer service. She is great

RICK ORTEGA  |  Overall Experience 
Rating:
5.0

Great staff

Loretta McBride  |  Overall Experience 
Rating:
5.0

I never went to the facility where my pods were stored. Jodi was a great help and took care of me and my things.

Melissa Parton  |  Overall Experience 
Rating:
5.0

Good storage experience.

JEFFREY MANER  |  Overall Experience 
Rating:
5.0

Thank you.

James Parker  |  Overall Experience 
Rating:
5.0

None

Madilyn DeJarnette  |  Overall Experience 
Rating:
5.0

Staff answers questions, and solves issues without needing the manager...

Norm Mueller  |  Overall Experience 
Rating:
5.0

I truly appreciate you kindness, understanding, and help! Thank you!

Tenaye Baissa  |  Overall Experience 
Rating:
5.0

Always our go to for great service with quick easy access and excellent staff!

TRACY OGG  |  Overall Experience 
Rating:
5.0

everything was great

Brian Tipton  |  Overall Experience 
Rating:
5.0

Used them for 10 years. Never had a problem.

LORENZER HOLMES  |  Overall Experience 
Rating:
1.0

I normally rent here all the time, but this time was a mess. I 1st reserved a 26' truck but called to change it to a 17' truck. I get there the day to move and received a 15' truck and every was sold

Shawnta Hobby  |  Reservation 
Rating:
5.0

Always have a good experience here.

SHAUN RAGUSE  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful and accommodating. Would rent here again over the 11th and memorial location.

Trey Rector Redeagle  |  Overall Experience 
Rating:
5.0

Great customer service. Your staff needs to be the trainers for company they are the best

JAMES HOLLIMAN  |  Overall Experience 
Rating:
5.0

From the GM David to the staff...they were always professional and willing to accommodate. Thank you!!!

ACOSTA SALES MARKETING*  |  Overall Experience 
Rating:
5.0

Kandace went out of her way to help me during my transition to the area. Her customer service mindset and willingness to help is second to none! I would recommend this location to anyone.

eric otto  |  Overall Experience 
Rating:
4.0

Staff very helpful and customer services was well above average.

Samuel Harrington  |  Overall Experience 
Rating:
5.0

Conveniently located off of highway 169. Very professional and very secure.

TODD REICHERT  |  Overall Experience 
Rating:
3.0

a lot of the staff was friendly, but one man in particular was not. When I tried to retrieve something that he could not find, he rolled his eyes at my persistence. The next employee found it.

DAEVA BLACC  |  Overall Experience 
No reviews have been submitted for this location.

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