El cliente no dejó un comentario.JODY C. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at 19th & Bell
Phoenix, AZ 85023
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Keep up the good workDeborah S. | Online Move In
Hats off to Miss Rhonda who follows through with closing the units, excellent communicator, and a very nice lady.DOLORES H. | Overall Experience
Ordered a truck and storage twice over the phone. Only the truck was reserved when I got there to pick it up. Luckily for me there was one storage left, a bigger one than I reserved an was $50 more. I took it. The fella that helped me was very knowledgeable and saved the dayFrances S. | First Impressions
Great costumer service at its best!larry f. | First Impressions
El cliente no dejó un comentario.Kevin G. | Online Move In
I've used several popular storage providers throughout the years. This is my first time electing to use U-haul storage and I'm very impressed with the customer care. A rep even walked me around showing the storage entry and exit options for my convenience. This was the first time in over 15 years I can remember receiving this level of attention from any storage facility, it was such a refreshing experience. And yes, I'm very happy U-Haul!Tyrone T. | First Impressions
Staff in the office was amazing, went out of their way to be helpful even at the close of day.Tamra D. | Overall Experience
They stayed late to make sure we had access.Tamra D. | First Impressions
El cliente no dejó un comentario.Belinda W. | Overall Experience
El cliente no dejó un comentario.RICHARD B. | First Impressions
El cliente no dejó un comentario.John M. | First Impressions
El cliente no dejó un comentario.James C. | First Impressions
The staff was friendly and helpful.Ashley r. | Overall Experience
Great fast service......Fabian G. | Overall Experience
El cliente no dejó un comentario.Jennifer S. | Online Move In
Keith. He was excellent. Please don't ever let him go. He is a great asset to the company. He went above and beyond father than buzz lightyear could ever go. His attitude, customer service, his whole personna is rare . He made all the customers smile and laugh. Service that you don't normally see at other places. You have one heck of a great employee. I would so recommend this facility and Keith. I didn't get a chance to meet the rest of your store team. If they're anything like him, you are lucky to have a gold team. Treat them good. Because they're treating us good.dorothy e. | Overall Experience
El cliente no dejó un comentario.stephanie k. | First Impressions
Great staff! Very good service! I will continue using u-haul for all my storage and moving needs always ! Gracias.Ali G. | Overall Experience
Keith and his staff were terrific, they were always helpful when needed. Would highly recommend themMarc S. | Overall Experience
El cliente no dejó un comentario.wanda a. | Overall Experience
El cliente no dejó un comentario.Robert E. | Online Move In
Excellent quality of service and overall experience. Keith manages his team very well and is an exemplary professional. Well doneLuis K. | Overall Experience
Great facility. The manager of the facility is an incredibly nice man - welcoming, helpful, kind, understanding, accommodating. I watched him 40 minutes before closing on a Friday night with 5 customers in the store take care of each with professionalism, calm, patience and humor, while acknowledging the others in line. Great representative of the company. Saw a woman walking the storage area early Saturday morning while we were moving out. I'm sorry I don't remember her name, but she called me later to complete on my move-out. Once again, lovely, professional, kind and grateful for my business. I would use the facility again - and will happily recommend. Thank you. -Yvonneyvonne M. | Overall Experience
Keith Smith was amazing! Very thoughtful, knowledgeable, and friendly. We will tell all our friends to rent @ U-haul, 19th Ave & Bell!James p. | Overall Experience
Keith and crew are excellentDavid H. | First Impressions
Kevin was very professional and I appreciated the fact that in these troubled times the store was set up for customers to be able to keep save distanceMarc S. | First Impressions
El cliente no dejó un comentario.daniel P. | Overall Experience
Served our needs well!kory O. | Overall Experience
Keith Smith was very helpful. He provided great customer service and made my experience pleasant.Tatiana W. | First Impressions
It was Keith that made this memorable. Talent like this best be paid well. I appreciate the customer service here most.Julio V. | Overall Experience
Uhaul came to my rescue on moving day when the recommended 3-16' PODS were not enough. I rushed over to get a 20' truck and 10 x 20' storage unit which ended up free when I emptied it 28 days later.Paulette R. | Overall Experience
Vagrants were wandering around inside storage facilityGary H. | Overall Experience
at this location the staff went beyond and aboveMarilyn l. | Overall Experience
Easiest process by far! I wouldnt have the storage unit if not for the "upselling" your agent Dan did. He listened to my true need and offered a valuable service. I am truly grateful. Great job team!Julio V. | First Impressions
Uhaul came through for me in my crisis as PODS had not estimated the right number of units and could not provide more. I got a 20' truck and 10 x 20 storage unit. My movers could finish the job.Paulette R. | First Impressions
The owner is awesome at this location.Jonathan C. | Overall Experience
Great job! Excellent staff, thank you so much!Sean R. | Overall Experience
The lady that cleans the storage units is very nice and helpful. I think she goes above and betond. Wish I could remember her name. But she deserves a special thank you for being so courteous.Albert C. | Overall Experience
You should have units to rent by week. Some times in life. We only need a short amount of time.Laurie G. | Overall Experience
I made a scheduled arrangement for a certain date and it was given away twice and I had to find another storage unit. I created an email and it was someone else's account when I signed inridiculous.marian t. | First Impressions
Great customer service from everyone.lee f. | Overall Experience
Thank you so much for the wonderful service and friendship. Specially Pat, Heather and Rhonda. It was a pleasure knowing all of you. Manny AlegriaManny A. | Overall Experience
The young fellow who waited on me was excellent.lee f. | First Impressions
The 19th and Bell location is a 1st class operation. The entire staff is personable and professional. The storage units and property are clean and well maintained.Thomas B. | Overall Experience
Everyone was courteous and helpful during the whole transaction .Leonard C. | Overall Experience
Keith is absolutely the best. He helped my wife and I more than once and was always available. Fair and nice, he's one of reasons I would send friends and family there. Entrance off 19th ave helpfuljeff j. | Overall Experience
Keith is very patient. Thank you for that.Carolyn M. | First Impressions
The office personnel we're helpful any time I went in there. They were knowledgeable and helpful with merch I bought, questions about my unit, and quickly resolved an issue w/ auto pay.elyse s. | Overall Experience
Desk person was awesome' sorry Keith or Kevin. He went out of his way to get us a storage unit. Thanks so much.russell k. | Overall Experience
Great facility!!!Steven M. | Overall Experience
The staff and facility were superior in every aspect. They have my highest recommendation.Solange S. | Overall Experience
Out a Low price. Its a some expensive a price rent.Gabriel V. | Overall Experience
Keith was extremely nice and Angela was an amazing help.Loren D. | First Impressions
Ninejoel n. | Overall Experience
I could not have asked for better service. Manager Brian and Angela went way above and beyond in finding my phone which I drove away with on the trunk of my car. Brian, Thank you!Manuel A. | Overall Experience
When checking out, employee was texting the entire time and made me wait while he texted. He was rude when I asked if Uhaul prorated. We paid for our unit on the 11th and moved out on the 17th.Hunter B. | Overall Experience
A really good costumer service!Angelaica M. | Overall Experience
Brian was excellent he help me to get into that room very easy he help me to get in now show me how I get in get out and I would recommend his location to anyoneWALID Q. | Overall Experience
Very unprofessional, the manager costed me a loss of $550,for time off work,gas,daycare when he gave me 24hrsnotice to be out in 24hrs,then cancelled my gate code so I couldn't move my stuff,anthony g. | Overall Experience
The general Manager is an awesome guy. I also would like to thank Keith/Kevin and he is a saint as well as Dino whom poor guy was trying to go home and kept helping customers like myself.Jeannie V. | Overall Experience
unable to open final invoice sentDonald D. | Overall Experience
No comment.Renee R. | Overall Experience
My account was closed after 3 days as I didn't put a lock on the door on day of rental even after discussion of such would't happen till later. Waited 20-min to be helpedDeborah d. | Overall Experience
The staff was always friendly and helpful. Special thanks to Brian for excellent customer service.JUDY M. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
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Propane service delivered straight to your door!
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