Comentarios del cliente para U-Haul de Laval - déménagement et entreposage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul de Laval - déménagement et entreposage

Grado total:

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Eric D. en

Grado:

El cliente no dejó un comentario.

mike p. en

Grado:

My experience at U-Haul was very good they answered all my questions. I found a space that would serve my storage needs. Very convenient. Clean friendly and user-friendly.

Dominique B. en

Grado:

El cliente no dejó un comentario.

jean-michel L. en

Grado:

El cliente no dejó un comentario.

René D. en

Grado:

All was fine. The équipement was very good. I feld secure to drive it.

Jean B. en

Grado:

El cliente no dejó un comentario.

yves L. en

Grado:

Extremely slow service

Bogdan C. en

Grado:

El cliente no dejó un comentario.

giuseppe E. en

Grado:

El cliente no dejó un comentario.

maurice P. en

Grado:

El cliente no dejó un comentario.

Peter S. en

Grado:

El cliente no dejó un comentario.

STEPHANE G. en

Grado:

El cliente no dejó un comentario.

Robert L. en

Grado:

Ça serais idéale d’avoir ma facture en français mes à part de ça le service étais excellent.

Nectaria M. en

Grado:

El cliente no dejó un comentario.

Julio O. en

Grado:

Excellent service at pick up, as well as excellent service at return by Ali. Highly recommend this location to anyone needing this kind of equipment

karl R. en

Grado:

Vous devrier informer les téléphonistes des dépôts lors de location. Le téléphoniste mavaos dit de 100 à 150 de dépôts finalement ça ma frapper avec un dépôt de 400.

Thomas F. en

Grado:

The online and phone booking was a mess. Had to call 3 times to sort it out. People in store were great

antonio G. en

Grado:

Ce matin service impeccable au retour le gars avait un attitude vraiment pas professionnel..ils m’a même tourné le dos avant que la transaction ce termine. Pas professionnel

jessica J. en

Grado:

For a one way drop off find a closest address to the move-in location. I was given Toronto, when I moved to Burlington. I was told to call a number, I guess the computer system can’t communicate out of province perhaps.

Peter S. en

Grado:

El cliente no dejó un comentario.

charly N. en

Grado:

As a customer it would be nice to have a full tank. But in all it was a good experience. Thanks to Michael

julio N. en

Grado:

Reduce wait time

enrique S. en

Grado:

It was a good experience Michael is a professional

Wendel D. en

Grado:

El cliente no dejó un comentario.

Maxime F. en

Grado:

Online reservations not user friendly but great service at the location.

Ilona L. en

Grado:

El cliente no dejó un comentario.

Aurélie S. en

Grado:

Service très courtois et aidant. Explications claires

Frederic D. en

Grado:

I would never recommend U-Haul to anyone else. They canceled my van 10 minutes before the pickup and said there were no vans available at the Jean-Talon location where i wanted to go. But they had given me the order and confirmation numbers. Never mentioned they didn't have anything available. So I had to pay uber to go to laval and get another van. I had to pay $60 for that day just to go to Laval location and comeback. Let alone the bus transfers i had to use to get to Jean-Talon. Also not forgetting that the costumer service at that location (jean-talon) was the worst ever as she saw me upset and she told me I'm going to stop helping you because it's not my fault instead of listening to the costumer, apologizing and trying to fix the situation. It was extremely stressful day for me and I was 2.5 hrs late from all of my other settled plans. I gave a negative review on google too and will tell as many people as I can how unhappy i was with the costumer service experience with this company. Will never come back here again,

Helene S. en

Grado:

El cliente no dejó un comentario.

Torres Caicedo D. en

Grado:

El cliente no dejó un comentario.

Gabriel S. en

Grado:

El cliente no dejó un comentario.

sasha m. en

Grado:

Service was fast, professional and courteous. The plans offered are at a great price

Florin D. en

Grado:

El cliente no dejó un comentario.

Flavian M. en

Grado:

Tres bon service

Xavier B. en

Grado:

El cliente no dejó un comentario.

JAN S. en

Grado:

make you sit in French

ronald E. en

Grado:

Great company ...

Philippe L. en

Grado:

Super Service

donal h. en

Grado:

The employee who served me was especially efficient, polite and helpful.

Haitham A. en

Grado:

Thanks a lot to the stuff for all help and information.

Daniel L. en

Grado:

Friendly staff,very clean

Jacques P. en

Grado:

It was great

REJEAN B. en

Grado:

Very very happy

daniel c. en

Grado:

Perfect services.

reno v. en

Grado:

Great experience,

yan r. en

Grado:

The locker i was given was very dirty alot of dirt. they had to mop the floor of the locker in front of me. and the walls of the locker still extremely dirty.

YOADOUNA A. en

Grado:

👍

Sylvain B. en

Grado:

Thanks to Andre Farah for his professionalism.

JEAN B. en

Grado:

L’équipement et les lieux d’entreposage étaient très bien, toutefois je vous recommande de faire de la formation à vos employés concernant la courtoisie et le service à la clientèle.

Silvere Landry F. en

Grado:

Hello, I was initially wrongly assigned a smaller room than the 10'*15'*9' that I booked d a week ago. I had to complain for the agent to accomodate me with something else ( a 10'*10'*9' and half of i

daniel p. en

Grado:

The staff was really slow each time I had to go to the front desk and very long to answer each time I had to call by phone. Also, it is a problem that only one elevator is available for all clients.

Paul-André L. en

Grado:

Excellent clean and safe facility. Staff very helpful and courteous. Really happy I chose U-Haul to store my belongings. If needed will definitely use the storage facility and will recommand U-Haul.

Achraf C. en

Grado:

Staff helpful... but attitude to correct

Ibrahim C. en

Grado:

...

reno v. en

Grado:

Great service, very accommodating

Manon B. en

Grado:

Clean and efficient

Sylvain B. en

Grado:

Thanks to Catherine and hier team for fast courte ou service.

MARio M. en

Grado:

Hamjy was very knowledgeable and efficient. He answered all questions expertly and patiently. Our wait time was reasonable.

eric p. en

Grado:

The service was excellent. Nothing to add.

Robert M. en

Grado:

good

Sharifuddin N. en

Grado:

Staff needs more training to be more friendly and approachable.

rogelia d. en

Grado:

Personnel very helpfull and pleasant

Gabriele T. en

Grado:

Bilingual and knowledgeable staff. Very affordable for a long distance move via u-box. Storage was safe and clean. Highly recommend to everyone.

Jerzy M. en

Grado:

excellent

linda s. en

Grado:

Services professionnels et personnalisé !!!

Christian T. en

Grado:

Metci

Manon B. en

Grado:

great location, nice and polite staff...thank you

Melissa M. en

Grado:

Good service

isabelle r. en

Grado:

ce fut un tres bon service, le jeune etait Courtois, il a pris le temps de tout m'expliquer et m'a donne toutes les informations necessaires

Nick m. en

Grado:

Everything was perfect except I would recommend installing water fountains on the storage floors.

Mustafa L. en

Grado:

the staff is not very arrogant professional, they make people wait and response to several people at the same time.I would never rent a storage space at home.

Angela O. en

Grado:

Employee was super nice. Answered all my questions and gave me a free month. This experience makes up for the really bad one I had before with U-Haul. this employee definitely deserves a good raise.

tracy f. en

Grado:

Facility is clean/ modern and staff is helpful

christian b. en

Grado:

Never met such an unhelpful and desagreable staff.

ROBERT A. en

Grado:

jetais très satisfaits

Adam K. en

Grado:

Very clean and organized

Sharifuddin N. en

Grado:

Excellent

adam s. en

Grado:

Nice, clean facility. The alarm going off every time an employee opens an available space is a bit unsettling... A pillar inside my space is eating away the available room, I hope to have a discount.

Deema A. en

Grado:

A very proffessional stuff clean place great service

Adam James K. en

Grado:

Catherine was very helpful and patient showing me different sizes and what would be the right storage for my needs. Amazing service.

Sophie Chantale P. en

Grado:

Very good service! The office and storage are super clean!

Sylvain D. en

Grado:

bon service

serge d. en

Grado:

Super condition.

elie a. en

Grado:

Very nice

ahmed h. en

Grado:

Simple et efficace très bon service

ROBERT A. en

Grado:

très bons services et très pratiques les prix sont resonnable aussi très propres

pascal j. en

Grado:

Flawless.

yanick p. en

Grado:

Good service i appreciate the emp’iyee who serve me

Mix Jockey P. en

Grado:

I have visited several storage spaces in the last month, U Haul has gone above and beyond to impress, clean and modern facility and a very friendly staff!

Léon R. en

Grado:

We recommand Very good service

Léon R. en

Grado:

We recommand Excellent service

Paul-André L. en

Grado:

Excellent very efficient service. The employee who attended to me on Sunday, February 3 2019 Answered all questions efficiently. Really happy I chose Uhaul for truck and storage space rental.

Nick K. en

Grado:

Great experience will use your facilities again.

NICOLE M. en

Grado:

Le personnel vraiment gentil make us family Thank you gang i gonna to miss you

Lyne A. en

Grado:

Would recommend this facility to anyone. Very convenient and easy access. Secured

GABRIEL Z. en

Grado:

The manager Catherine is amazing always ready to help and takes the time to explain ins and out of the preocesss.

Michelle C. en

Grado:

I like the color of the orange doors. LOL Nice and clean.

pablo g. en

Grado:

I communicated the issues to the manager - that was virtually impossible to join - but all she did was discredit me. She was agressive and could not solve any issue, neither make her staff able to.

Jean Francois A. en

Grado:

Corrupt personnal

real s. en

Grado:

A one month free promotion was not applied

Cassandra L. en

Grado:

Always informed and pleasant staff; excellent customer service.

grimm l. en

Grado:

I just can tell about Laval facility, but I can say that it was an excellent service.

MICHAEL P. en

Grado:

Staff at the desk take to long to acknowledge your presence or to even start talking to you. More than one I went to ask something and the staff could not help me. The person who could was not working

assunta a. en

Grado:

Great service

Claude L. en

Grado:

Excellent customer service.

Joey L. en

Grado:

Great service -

daniel c. en

Grado:

Nice place

Antonio H. en

Grado:

Merci Catherine

CYNTHIA A. en

Grado:

The person I was dealing with didn’t even know how to register my card the first day and had a very lazy attitude towards clients

Alexandre B. en

Grado:

The large sliding door at the front of the storage area is an easy way into the storage area from the front entrance. I've entered that way many times in the past year without any codes needed.

Lucia Z. en

Grado:

staff was great and special thants to the manager Catherine .... very well organized facility, maybe the pricing should be revised to be more competitive ... very easy access to storage, very clean