Comentarios del cliente para U-Haul de Saint-Jacques pour le demenagement at lentreposage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul de Saint-Jacques pour le demenagement at lentreposage

Grado total:

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Luis Q. en

Grado:

El cliente no dejó un comentario.

Mark Harris m. en

Grado:

Very satisfied

Igal C. en

Grado:

El cliente no dejó un comentario.

Rosa C. en

Grado:

Very efficient and professional staff and service!

Pierrette P. en

Grado:

Repondre le telephone au lieu de laisser le client rester sur la ligne au dessus de 15 minutes a la fois.

Addis B. en

Grado:

It is v.good continue

Gabriel A. en

Grado:

I thought using myuhaul.com to check my truck out before I got there would save me time and my truck would be ready. Instead I had to wait 30 minutes for 2 other customers to be served and then it still took 10 min to go through everything with me.

Harlan Z. en

Grado:

Front brakes need to be checked. Lots of vibration when breaking on highway. Seemed forced to take insurance or would block visa card with 1000$. Not happy about that. Feel I had no choice even if my car insurance covers rentals. Would like that refunded

Mehdi k. en

Grado:

It is awesome

caroll g. en

Grado:

When I went to rent the truck the clerk mentioned that if I returned after 5pm I needed to checkout online or pay $20. However, he was not able to help me and another customer with explanation on how to self checkout on the Uhaul site. Uhaul should ensure that their staff knows all the procedures not only behind their desks in the store but also procedures such as online checkout since they are promoting this service to customers when renting their trucks

Shania B. en

Grado:

El cliente no dejó un comentario.

Joseph B. en

Grado:

Felt like a criminal, denied 18$ insurance and had to make 1000$ deposit. RIDICULOUS. NEVER AGAIN

Hille V. en

Grado:

The place is very clean and secure.

danette d. en

Grado:

My overall experience was ok, my personal belongs was safe and secure, no water damage.

Doris M. en

Grado:

Our experience was very good. The vehicule was very new and clean. The staff was friendly.

Rastko P. en

Grado:

El cliente no dejó un comentario.

yamina s. en

Grado:

El cliente no dejó un comentario.

Alieh K. en

Grado:

El cliente no dejó un comentario.

ALEXander G. en

Grado:

Very good overall experience

Serge S. en

Grado:

il faudra peut-être ammélioré pour le retour pour l'essence j'ai fait 4 milles et cela ma coûté $15.00 a la pompe avec reçu il me semble que ses un peux trop Merci et pour le reste tous est excellent

Mike P. en

Grado:

That 24/7 online rental thing was AMAZING!!

Christopher C. en

Grado:

Loved your improvements to the usual rental procedures, like stickers marking the dings and the graph telling how many liters to add to return the tank at a specific level.

Song Whoan J. en

Grado:

El cliente no dejó un comentario.

gray I. en

Grado:

El cliente no dejó un comentario.

Jin Hong K. en

Grado:

El cliente no dejó un comentario.

Peter F. en

Grado:

Occasionally, waiting time for service is a bit too long, but service is excellent.

Jack A. en

Grado:

The gentleman that served me was excellent and had a sense of humour which I like. You should leave the vehicle fully gassed up because you don't reimburse the surplus if I return with more gas. And this way it's easier to gauge for the clients. I find it dishonest not to leave at full.

Stefan Steve H. en

Grado:

Everything was excellent.

Philip P. en

Grado:

El cliente no dejó un comentario.

GENOVEVA P. en

Grado:

El cliente no dejó un comentario.

mike b. en

Grado:

staff very friendly and accommodating

David R. en

Grado:

Thank you for your extended courtesy and completeness

Floyd J M. en

Grado:

Offer a small discount due to the extra kilometers during the construction of 20. Its small but the feeling is big

Anthony J. en

Grado:

El cliente no dejó un comentario.

ANNE W. en

Grado:

Very satisfied with the service

CHRISTIANE G. en

Grado:

Very good facility

Normand L. en

Grado:

The service upon return of vehicule was UNACCEPTABLE . I was called at 08:30 the day of return of the truck by Emile Murcian to be told that there was a customer WAITING for the truck. I had till 10:00 that morning to deliver the truck & I had left it the night before at the return point.Also, he pointed out to me that I had not parked the truck proper and there was a lost parking space because of my poor parking... WOW, is that what you call CUSTOMER SERVICE ? I , nevertheless , drove back to the return point on St Jacques before my deadline ( around 08:45) to find out that there were NO clients waiting for my truck ( according to Michael at the office) & Mr. Murcian was not present to hear my comments ( IN A MEETING). I wanted an excuse from him & maybe, he should go thru a refresher course on how to treat clients. Your reply is welcomed Normand Lesage normand.lesage@sympatico.ca

Ronald D. en

Grado:

Staff always very helpful.

Melody A. en

Grado:

El cliente no dejó un comentario.

Jennifer W. en

Grado:

El cliente no dejó un comentario.

Joanna D. en

Grado:

El cliente no dejó un comentario.

Haim O. en

Grado:

El cliente no dejó un comentario.

martine p. en

Grado:

Pourquoi est-ce que je reçois ce sondage en anglais?

Amir A. en

Grado:

every thing was perfect

Brigitte B. en

Grado:

Thumbs up!

Peggy L. en

Grado:

A very complete, clean and professional operation!

Marguerite N H T. en

Grado:

Great experience. Thanks.

Giovanni M. en

Grado:

Very professional employee was nice explanations were clear overall a great experience definitely will come back if needed

Riccardo e. en

Grado:

Great place clean and the staff very helpful

suzie f. en

Grado:

Rapide et efficace

ANTONIO FRANCIS S. en

Grado:

great and friendly services

Ronald D. en

Grado:

1st experience with a storage facility. Was simple and smooth to get started, facility is very user friendly and it seems secure so all good so far. Dr Ron Dimentberg

kerrie p. en

Grado:

They were very helpful and very polite very nice experience especially being my first time renting a storage space Thank you Kerrie

LYGIA P. en

Grado:

TtHE STAFF WAS ALWAYS VERY HELPFUL AND THE SERVICE WAS EXCELLENT

Eric R. en

Grado:

Very comprehensive employes. Good compagny. I recommend to all !!!

Tom C. en

Grado:

Very Good

Julius A. en

Grado:

The employees there were very professional and well organized. They were very patient and knew what they were doing.

DALE H. en

Grado:

Very friendly and helpful staff. I am a 74-year old customer who has been able to use the facility, alone most times. Your facility is safe and clean & very convenient for unloading & unloading.

Carmen L. en

Grado:

A bit expensive but top notch.

Julian Frank G. en

Grado:

Everything worked out perfectly for my storage time at uhaul. I would certainly use them again.

Nicole S. en

Grado:

Excellent experience. Staff very professional, helpful and kind. Facility well maintained, clean and exactly what I needed. Thank you!

Katrina M. en

Grado:

information from Emile was thorough, well explained and helpful and polite. Facilities were clean, I feel our items will be secure in the storage facility. thank you

BERNARD G. en

Grado:

A-1 everything

JACQUES T. en

Grado:

Nous devrions être en mesure de choisir la langue de ce sondage...

ANNE S. en

Grado:

The only somewhat negative comment would be that is a bit difficult to find.

Cynthia G. en

Grado:

I had a very good experience with this storage facility.

Zack S. en

Grado:

Very professional service from Kendon and Jean-Loup. 10 times cleaner and safer than depotium. thank you :D

brian v. en

Grado:

This U Haul Location is excellent. The staff are friendly, helpful and efficient. Having 24 hour access to our unit made our moving and storage project really easy. Thanks U-Haul! Brian V.

Gabriel A. en

Grado:

Employee was very knowledgeable and helpful and took care of my leaving while serving someone else.

Dominique G. en

Grado:

Its ok

Richard T. en

Grado:

Si g encore besoin vais revenir...merci

Gabriel A. en

Grado:

Gentleman who served me was extremely knowledgeable and showed me everything I would need to know to operate smoothly.

Lloyd S. en

Grado:

Excellent facility and friendly and helpful service as well as efficient and honest communication. Thank you

Paul André M. en

Grado:

THank you

CHRISTINE L. en

Grado:

The service was always EXCELLENT and friendly! All the years the we had our units there we always got first class service. Thank you!

David M. en

Grado:

Good service from Kendon and whole staff.

XAVIER P. en

Grado:

Great storage!

alicia esther g. en

Grado:

Good

ANTONIO FRANCIS S. en

Grado:

Keep up the good work!🌝

STEVEN G S. en

Grado:

great staff, and manager, friendly and efficient and helpful

GREGORY M B. en

Grado:

Used this storage facility and rented its moving vehicles many times. Never experienced any problems - always excellent service and professional staff.

joanne p. en

Grado:

Very pleased by whole experience. Thank you!

David L. en

Grado:

1. Misleading online purchases process - paying online in advance only means resrerving, my movers had to pay when arrived on site 2. Storage room was not ready on day it was confirmed for

IVANINA P. en

Grado:

Everything was excellent. Thank you!

Christian H. en

Grado:

The owner is very strick

Barbara Clarke R. en

Grado:

Naturally 24 hour access would be more convenient, but I had no difficulty with the time frame given. People were friendly. Place is clean, well lighted, & had 2 elevators in case one malfunctioned.

ludmila r. en

Grado:

Was happy with the storage facilities. Less happy with the truck rental experience

Suzanne L. en

Grado:

More staff at the reception is needed

JAMES A. en

Grado:

Great experience

CLAUDETTE P. en

Grado:

Rien de spécial à dire!

yann-gael g. en

Grado:

Extending the opening hours would make it even more excellent!