Customer Reviews for U-Haul de Montréal-Nord - déménagement

3,583 reviews

10100 Boul Pie-IX   Montreal, QC H1H3Z1

(514) 327-1252

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(514) 327-1252

10100 Boul Pie-IX
Montreal, QC H1H3Z1

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

line Chevrefils 
Rating:
4.0

Customer did not leave a comment.

richard grenier 
Rating:
5.0

Customer did not leave a comment.

fatiha boudjir 
Rating:
5.0

Contrat traité rapidement. Véhicule disponible à l’heure prévue.

GRENIER HELENE 
Rating:
5.0

Everything was great! The young man at “checkin” was very nice and helpful and at checkout it was fast and efficient.

Marie Josee Lemire 
Rating:
5.0

Customer did not leave a comment.

Sugirthini Selliah 
Rating:
5.0

Customer did not leave a comment.

Yves Cubaynes 
Rating:
4.0

Customer did not leave a comment.

immo lamy et fil inc 
Rating:
5.0

Nothing it's well run

George Miles 
Rating:
5.0

Customer did not leave a comment.

Magdala Edouard 
Rating:
5.0

Customer did not leave a comment.

Luc Bureau 
Rating:
5.0

Customer did not leave a comment.

Charles Dubois 
Rating:
5.0

Customer did not leave a comment.

Jean-Marc Poirier 
Rating:
5.0

Good vehicle Thanks!

Eugène ANTOINE 
Rating:
1.0

Ce centre de service est totalement désorganisé. Ils ne comprennent pas et ne cherche aucune solution. Ils ont même refusé de communiquer avec le service U-Haul pour régler la problématique. Le dépositaire ISA Auto direct à communiquer avec eux avant mon déplacement pour confirmer la présence de l'équipement. Rendu sur place les deux équipements présents étaient défectueux et un supposément 3e était porté disparût. Le site est mal organiser car la gestion d'un seul retour fait en sorte de bloquer l'accès aux équipements. Très désolant d'autant plus qu'il s'agit d'un centre U-Haul. Aucune validation du bon fonctionnement de l'équipement et des lumières avant le départ, de plus la plaque d'immatriculation était tordu et illisible, ce qui est illégal. Pour être bien certain que mon commentaire seras pris en considération, je l'ai traduit dans Google... This service center is totally disorganized. They do not understand and do not seek any solution. They even refused to contact U-Haul service to resolve the problem. The ISA Auto direct dealer to contact them before my trip to confirm the presence of the equipment. When we arrived on site, the two pieces of equipment present were defective and a third one had apparently disappeared. The site is poorly organized because managing a single return blocks access to the equipment. Very sad especially since it is a U-Haul center. No validation of the proper functioning of the equipment and lights before departure, in addition the license plate was crooked and illegible, which is illegal. To be sure that my comment will be taken into consideration, I translated it in Google...

Denis Bergeron 
Rating:
5.0

Thanks. good service

Alveiro Garzon 
Rating:
4.0

Acceptable

ERiSTIN VALEUS 
Rating:
2.0

Each time, is samething on many UHAUL the service is to long, no enough employe, too many people, THE PARKING IS TO SMALL, no organisation.

Pierre Levesque 
Rating:
5.0

I recommend 👍🏽

Michel Ange Jacques 
Rating:
4.0

Thank you

Mohamed Sahnine 
Rating:
3.0

Customer did not leave a comment.

TANYA ST-PIERRE 
Rating:
3.0

Customer did not leave a comment.

Emmanuel Bou 
Rating:
5.0

Customer did not leave a comment.

Edicson Valderrama 
Rating:
5.0

Customer did not leave a comment.

Mouad Maani 
Rating:
5.0

Too busy..too much customer. No room when you leave with truck or car. Have to expand to bigger land.

TRAN HUUPHONG 
Rating:
3.0

Customer did not leave a comment.

Millie Pominville 
Rating:
5.0

The manager was very professional and comprehensive. He explained to me how it works. im satisfied with the service !

VANESSA AHONZI 
Rating:
5.0

Customer did not leave a comment.

Alexandra Calixte sanon 
Rating:
5.0

Très bon service, Merci

Michel Levesque 
Rating:
2.0

I rented a pick up truck. Equipment was in excellent shape got nothing to say about that. My issue was with the service.. I picked up my reservation at 10100 Pi-ix, the guy was speaking to his friend on the phone right in front of me while he was taking my information.. that was pretty average this is poor service. I want to beleive that this was an isolated situation and that its not standard behavior in all U-hauls location

Schadrac Emilca 
Rating:
3.0

But, $20 dollars gas for a 32 km ride. no idling, in town, this van has a problem!

Jacques Beaudoin 
Rating:
5.0

Customer did not leave a comment.

Roger Brousseau 
Rating:
5.0

Customer did not leave a comment.

Melissa Labelle 
Rating:
3.0

Customer did not leave a comment.

jacques Lacasse 
Rating:
5.0

Thank you so much for very good service. Beautiful team.

Johnny Filosca-Pierre 
Rating:
3.0

Hier le commis était continuellement sur son cellulaire. De plus le camion était défectueux, la transmission n'embarquait pas bien. Mais en général, les commis sont attentifs et les camions en ordre.

clic CLIC 
Rating:
4.0

Customer did not leave a comment.

Samson Charles 
Rating:
3.0

They give me the lat even if I have to go far

Ramdane Firlas 
Rating:
5.0

Customer did not leave a comment.

guessom zineddine 
Rating:
3.0

Ok

Guilherme Nogueira 
Rating:
4.0

Customer did not leave a comment.

Anne-Marie Lanteigne 
Rating:
5.0

This time they nailed it I wish they were always like this

SEYEDEHNAZANIN GHIASSY 
Rating:
4.0

Customer did not leave a comment.

Marc Leathead 
Rating:
5.0

Very nice Manager, efficient staff.very polite staff.

Roger-Pierre Girard 
Rating:
5.0

Customer did not leave a comment.

Alex Manoukian-Martinez 
Rating:
5.0

Customer did not leave a comment.

Redha Khederi 
Rating:
5.0

Customer did not leave a comment.

abdoul Ghadiry 
Rating:
1.0

Rude staff Low level of cleanliness People being serve before my reservation

Richard Pross 
Rating:
1.0

U-Haul is bad

younes chekiri 
Rating:
5.0

Customer did not leave a comment.

Franco Perri 
Rating:
5.0

Très satisfait du service

Rodrigue Morin 
Rating:
4.0

The trailer was suposed to be 4 feet and was 3 feet wide. But the service was very good.

Julien Edger Sauve 
Rating:
5.0

Customer did not leave a comment.

Roger-Pierre Girard 
Rating:
4.0

Customer did not leave a comment.

Samson Charles 
Rating:
5.0

Nothink special

MATHIEU CEAF 
Rating:
1.0

See on Google !!!

Chantal Deslauriers 
Rating:
3.0

The personnel was courteous, but we ended up with a much bigger vehicle than anticipated because the van we had rented was stuck in the snow, as it didn't have the appropriate tires for the season. This left us disappointed and displeased as it made logistics much more complicated for us.

Christian Major 
Rating:
5.0

Rapidité et efficacité lors du retour du camion merci!

jean francois 
Rating:
1.0

Customer did not leave a comment.

Younes Najim 
Rating:
5.0

Customer did not leave a comment.

guy nantaais 
Rating:
3.0

Customer did not leave a comment.

jose salgado 
Rating:
4.0

Customer did not leave a comment.

Samson Charles 
Rating:
5.0

Good job

Dickenson Martial 
Rating:
5.0

Customer did not leave a comment.

Guylaine Baril 
Rating:
5.0

Super service à la clientèle!

maison eira inc 
Rating:
5.0

Pros

Ilia Litchev 
Rating:
5.0

Customer did not leave a comment.

Daniel Gagne 
Rating:
5.0

Customer did not leave a comment.

JONATHAN ULLOA CUELLO 
Rating:
5.0

Customer did not leave a comment.

TCHELABALO PATALI 
Rating:
5.0

Customer did not leave a comment.

claudine vistor 
Rating:
1.0

Stop stealing from customers

Nadia Moursli 
Rating:
3.0

The staff was very rude and chose not to speak English at all. I returned the truck with more gas as when I picked up the truck, I was told that if I brought the truck back with 1/4 fuel in the tank, I'd get $48.15 back but the staff at this location did not know how to reimburse me for the gas so I ended up calling Uhual customer support to resolve this matter

Noman Ahmed 
Rating:
5.0

Customer did not leave a comment.

rudy victor 
Rating:
5.0

Customer did not leave a comment.

Michael Huynh 
Rating:
5.0

Excellent

Paul Jr Pyram 
Rating:
1.0

D’habitude les camions sont bien entretenus mais cette fois ci je n’étais pas satisfait de l’équipement car le siège ne se rabattait pas ce qui m’a donné un mal de dos toute la journée

Madjid Amara 
Rating:
5.0

Truck whit very low mileage !! Only 434 km brand new truck very nice experience!

PHILIPPE DUQUETTE LABELLE 
Rating:
3.0

A bit more courtesy and civility would go a long way. Behaviour a bit crude.

pocecco mario 
Rating:
5.0

Customer did not leave a comment.

Mathieu Gervais 
Rating:
5.0

Good

winni charles 
Rating:
2.0

J'habite Ottawa et je suis allé louer un Cargo Van à Montréal, mais leur servcie à la clientèle était bien en déça de ce que j'ai toujours obtenu à Ottawa. Ils m'ont fait perdre du temps/30 minutes en prétendant que mon adresse était introuvable dans le système. Alors que deux jours avant, j'avais loué un gros camion à Ottawa sans problème. Recommandation: formation en servcie à la clientèle serait appropriée pour ces agents.

CHRISTIAN TSHILUMBA 
Rating:
4.0

Customer did not leave a comment.

Louis-Charles Forcier 
Rating:
5.0

Customer did not leave a comment.

Marc Bourgeois 
Rating:
5.0

Customer did not leave a comment.

Martin St-Arneault 
Rating:
3.0

Customer did not leave a comment.

Gilles Ferragne 
Rating:
3.0

Be sure that the trealer back door is close before departure

Francesco Giangreco 
Rating:
5.0

Customer did not leave a comment.

Eric Vanier 
Rating:
1.0

Got screwed on extra gas charges I did a total of 35 km And according to what I got charged They were saying that I used 20 litres of gas

Giuseppe Ragusa 
Rating:
5.0

Customer did not leave a comment.

LOPEZ ARTIGA 
Rating:
2.0

Me entregaron la camioneta según ellos con medio tanque pero cuando la encendí estaba dos líneas menos de medio tanque, aún así lo llene a el límite que me pedían y aún así estando un poco abajo del medio tanque me cuestionaron de porque no estaba en el límite acordado. Deberían tener más cuidado y verificar así como lo hicieron conmigo con los demás clientes ya que si le eche gasolina y según ellos no.

Gabriel Franco 
Rating:
4.0

Customer did not leave a comment.

JEAN HOULE 
Rating:
5.0

Customer did not leave a comment.

Yves Dorismond 
Rating:
3.0

Customer service was not the best. The guy who served me couldn't find my online booking and was going to start from scratch and then an older guy came to help and found it. Also, I had some trouble communicating and getting a straight answer from him, again, the older dude was able to answer more clearly.

Anh Tuan Chau 
Rating:
5.0

Thanks

Johnny Filosca-Pierre 
Rating:
5.0

Customer did not leave a comment.

Fredreric Caron 
Rating:
1.0

Service à la clientèle médiocre

Rachid Hemri 
Rating:
4.0

Customer did not leave a comment.

Joanie Fouquereau-Blais 
Rating:
5.0

Customer did not leave a comment.

Alain Doutre 
Rating:
3.0

Amadou a été patient et courtois, malgré la situation. Puis Samir du centre d'appels a également sauvé la situation. Merci à tous les deux!

Marie-Claude Dutil 
Rating:
5.0

Thks

Johnny Filosca-Pierre 
No reviews have been submitted for this location.

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