Customer Reviews for U-Haul de Boisbriand - déménagement et entreposage

3,534 reviews

1680 Lionel-Bertrand   Boisbriand, QC J7H1N7

(450) 434-8253

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(450) 434-8253

1680 Lionel-Bertrand
Boisbriand, QC J7H1N7

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Marcin Kazmierczak 
Rating:
4.0

Customer did not leave a comment.

samuel prushinowski 
Rating:
5.0

Customer did not leave a comment.

Louise Marchitello 
Rating:
5.0

Service rapide et courtois

Stephan Collin 
Rating:
5.0

Customer did not leave a comment.

steven Girard 
Rating:
5.0

U-Haul devrait favoriser les communications en français avec leurs clients.

Stephane Dupuis 
Rating:
4.0

Customer did not leave a comment.

Ronald Trepanier 
Rating:
5.0

It's perfect with the app for the self sevice when we bring back after hours. Very easy and it's not worth owning a trailer or truck. Thanks a lot👍

Vincent CLOUTIER 
Rating:
5.0

Customer did not leave a comment.

PATRICK ROY 
Rating:
5.0

Customer did not leave a comment.

plurigamme ERGO 
Rating:
1.0

When you rent a trailer and they dont let you go with it because its not the vehicule you specified that your going to pick it up with and tou absolutly have to absolutly come back later with the other vehicule is completly ridiculous. When all the other times i rented i used the same vehicule for pick-up... the person behond the counter was abising his power.

jason krukowski 
Rating:
5.0

Sam is your best

DENIS CLERMONT 
Rating:
4.0

Customer did not leave a comment.

angela grueneberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Nadeau 
Rating:
5.0

Les œillets pour fixer le matériel au fond de la remorque sont rouillés et nous n’avons pas été en mesure de les utiliser. Même en sélectionnant « Français », les descriptions semblent en anglais.

MARIEVE TREPANIER 
Rating:
5.0

Customer did not leave a comment.

Mario Coursol 
Rating:
5.0

Bon accueil, bon service. Bravo.

Mohamed Menasria 
Rating:
4.0

Customer did not leave a comment.

Luc Ringuette 
Rating:
5.0

Excellent service!

FEDERATION DES OSBL DHABITATION  |  First Impressions 
Rating:
2.0

Due no availability of pick up with the trailer i rent 54,95$ for 6hours, they propose me small cube truck for same price, i do only 44 miles and they charge me 88 at regular price 1.09$/km instead of 0,80$/km so after use old 2015 truck with inclined seat, full dirty, my invoice is more expensive of rent an brand new cadillac escalade, so i call customer service, they send ticket and wasting my time, now uhaul hoe me 114,94 of refund… when i will get it and how many calls i will need to do for? seriously i think never re-rent from you… really unsatisfied and i will probably tell alls my friends and of course post my invoice with the small trip map and my bad experience i got on my social media…

Marc-André Mondor 
Rating:
5.0

Customer did not leave a comment.

daniel spinali  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carole Lecompte  |  Overall Experience 
Rating:
5.0

Envoyer les texte en français

christian corbeil 
Rating:
5.0

Customer did not leave a comment.

Alexandre Allaire 
Rating:
5.0

Customer did not leave a comment.

TED JEAN 
Rating:
3.0

the rear door dog latch was jammed not frosen. it needed to be lubricate. no windsheild washer.

yvon martel 
Rating:
4.0

Everything was super clean, the truck was easy to drive , the size I choose was good enough. The online system is really useful

Nancy Mercier 
Rating:
5.0

Customer did not leave a comment.

SAID AIMEUR  |  Online Move In 
Rating:
1.0

Je n'ai eu que de problème avec cette location et en plus les charges ont été débités à plusieurs reprises. J'ai parlé avec la succursale de Boisbriand plusieurs fois mais c'est une équipe vraiment impoli et non compétentes surtout leur manager SAM que je lui ai envoyé plusieurs courriel pour ma réclamation pour le paiement en double et il n'est jamais au bureau et il ne répond jamais non plus. Je ne sais pas ou vous cherchez ces personnes qui manque de tout professionnalisme ainsi que la manque de politesse. J'aimerais que quelqu'un me contacte et je veux avoir mon remboursement cela fait plus de 2 mois que je cours derrière avoir mon remboursement.

Maxim Lucas 
Rating:
5.0

Customer did not leave a comment.

Pierre Belisle 
Rating:
3.0

I left worth of 100$ of gaz in the véhicule. I was afraid to get in empty gas tank between Grenville and Gatineau. Apparently, there is no way I can get a bit of my money back. Disappointed!

NICOLAS GROULX 
Rating:
5.0

I'm satisfied

LUNETTES DEPOT BROSSARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Manon Theoret 
Rating:
3.0

French!!! Français

Isabelle Belisle 
Rating:
5.0

Customer did not leave a comment.

Jason Moripek 
Rating:
5.0

Customer did not leave a comment.

Gina Millen  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Samuel Tzvi prushinowski 
Rating:
5.0

Tout a bien ete. Merci!

Amelie Perron-Fontaine 
Rating:
5.0

Customer did not leave a comment.

PASCALE CARON 
Rating:
5.0

Customer did not leave a comment.

Richard Fortier 
Rating:
5.0

Satisfaite pour la location par contre le service manque un peu de joie de vive, en un mot le sourire des employés n'était pas au rendez-vous. Réception froide.

marie-sylvie labrecque 
Rating:
4.0

L’intérieur de la boîte du camion était sale. Il y avait du sable, de la poussière et des brindilles.

Michel Milton 
Rating:
5.0

Customer did not leave a comment.

Patrice Nadeau  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHALOM BLUM  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

hassan yamani 
Rating:
5.0

Great staff and facility was great thank you

ANGELA KONTGEN  |  Overall Experience 
Rating:
5.0

I had to wait 10 minutes to be served. Nobody was a the reception.

Chantal Tourigny 
Rating:
5.0

Customer did not leave a comment.

Bernard Ouellet 
Rating:
5.0

Customer did not leave a comment.

Daniel Morillas 
Rating:
5.0

Très bien

Louis Meloche 
Rating:
2.0

First trailer, all lights didn't work, second one had a one light burnt out. I could not attach the safety chains to my Touareg OEM hitch. The hooks at the end of the chains were too small. I had to go to Home depot to buy shackles!

Martin Landry 
Rating:
5.0

Customer did not leave a comment.

Yannick Dugal 
Rating:
4.0

maintain the equipment

Mathieu Proulx 
Rating:
4.0

good product trailer was in good condition

Francois Pilliere 
Rating:
5.0

Customer did not leave a comment.

jean simon mcelligott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annette Kemper 
Rating:
5.0

Customer did not leave a comment.

jean simon mcelligott 
Rating:
5.0

Customer did not leave a comment.

jean simon mcelligott 
Rating:
5.0

The seat buckle on passenger side was not functional

Carole Lecompte 
Rating:
5.0

Customer did not leave a comment.

marc-olivier dion 
Rating:
1.0

aucun service…. Avons eu un problème ( remorque a ete mal attaché et s est detaché…) Nous n’avons pu rejoindre aucun employé du centre de Boisbriand. Aucun retout d’appel, aucun suivi encore

Michel Gregoire 
Rating:
4.0

Attitude of the clerk at check-in. January 9, at noon, Boisbriand Succ.

SYLVAIN MELANCON 
Rating:
4.0

Mon expérience avec uhaul a été bien sauf que vous devriez faire un effort pour communiquer en français avec vos clients.

LUC OUELLET 
Rating:
2.0

Le premier trailer qui nous as été assigné les pneus étaient fini, le deuxième trailer avait une rampe manquante pour finalement devoir retourner chercher un troisième trailer qui lui était finalement correct pour faire le voyagement. L’employé au comptoir est “ultra slow” et offre un service très basique….vraiment déçu de mon expériance chez vous

Dominic Leblanc 
Rating:
5.0

The application for the EZ return is not working

Jean-François Bourret 
Rating:
5.0

Le service était impeccable et courtois avec Sam.

Robert Poirier 
Rating:
4.0

Customer did not leave a comment.

Andre Piche 
Rating:
5.0

Customer did not leave a comment.

Eric Jodoin 
Rating:
4.0

Customer did not leave a comment.

oriane chateauneuf  |  Overall Experience 
Rating:
3.0

Have all liquid filled, clean it a bit, so dirty we can’t see thrue the back window. Front camera warning in the dash because the camera was too dirty Staff look lazy with no motivation at all.

Pierre Monette 
Rating:
3.0

Customer did not leave a comment.

Benoit Tremblay 
Rating:
5.0

Nothing! Great job !!

andreas stabourlos 
Rating:
1.0

The gas tank was empty, the online service to pick up the truck and drop off the truck was not working (delayed by 1h our moving), had difficulty to get refunded for the gas we had to put in, missing rented stuff in the truck when we went to pick it up, etc.

Laurence Brouard 
Rating:
4.0

Customer did not leave a comment.

Paul Lafreniere 
Rating:
5.0

The inside of the box was not swept. The clerk told me that the snow was cleaned off the truck. When we found the truck, it was full of snow and ice. Took us 20 minutes to clean off the snow and ice. Hope that next time we rent a truck from you, this won't happen again. Thank you.

Claude Gagnon 
Rating:
2.0

Invoice issue, poor customer service, I waited 30 minutes on the line and U-Haul apps to return the trailer after opening hours had some technical difficulties. I request a total refund for all the issues that I encountered.

ALAIN RONDEAU 
Rating:
5.0

Customer did not leave a comment.

Ivan Donato 
Rating:
5.0

Customer did not leave a comment.

Albert Yungu 
Rating:
5.0

Customer did not leave a comment.

SEBSTIEN PROUX 
Rating:
1.0

Customer did not leave a comment.

Bassel Abou Habra  
Rating:
4.0

Passsenger seat belt was inoperative, we had to revert to jump seat.

Marcel Blais 
Rating:
2.0

Customer did not leave a comment.

Valentin Gaudin 
Rating:
4.0

The gas tank was not full :-(

Pyrox Industries Louis -David Turvel 
Rating:
3.0

Customer did not leave a comment.

francis boucher monfette 
Rating:
2.0

Remorque louée remplie de neige et de glace, j'ai dû pelleter 30 minutes pour retirer la neige et dégager les attaches. Plutôt moyen.

Louis-Michael Duceppe 
Rating:
5.0

Le conseiller était vraiment professionnel

Patrick Guerin 
Rating:
5.0

Customer did not leave a comment.

Jean-Francois Daigle 
Rating:
3.0

Customer did not leave a comment.

alfred mezzetta 
Rating:
5.0

Matin de tempête de neige, réservation pour 10hrs, je suis arrivé vers 10h30 et la remorque était dans la cour enneigée, ça pris une quinzaine de minutes à sortir la remorque

PATRICK ROY 
Rating:
1.0

Customer did not leave a comment.

STEPHANE BERUBE 
Rating:
5.0

Il manquait un "jack" pour déposer l'attache à remorque et un bloc de bois pour barrer les roues.

Rosalie Poirier 
Rating:
5.0

Customer did not leave a comment.

Margot Mcfarlane 
Rating:
5.0

Customer did not leave a comment.

Alain Mathieu 
Rating:
2.0

L’agent au succursale de Boisbriand n’est pas professionnel du tout malheureusement à peine il répond au question et il lui manque beaucoup de courtoisie mais quand même je recommande le service

Aymen Bel Hadj 
Rating:
3.0

Customer service was a bit rude and lazy

HATEM azzouzi 
Rating:
5.0

Customer did not leave a comment.

Ronny Mccallum  |  Overall Experience 
Rating:
5.0

You are the best specially Mr Sam and Mr Mehdi. Thank you.

Meriem El 
Rating:
5.0

Not a thing. Perfect service, thank you Sam.

Paul Filion 
Rating:
5.0

Customer did not leave a comment.

alain houde 
Rating:
5.0

Excellent service, camion propre et recent. Retour facile, personnel agréable.

Stephane Poirier 
Rating:
5.0

Très bon service à la clientèle. Très bien reçu et très bien servi. Belle équipe ! Merci !

marjolaine sheldrick 
Rating:
5.0

Customer did not leave a comment.

Georges Fares 
Rating:
5.0

Friendly staff The staff at the Sherbrooke location came back after the location was close to help me to drop the trailer Very. Appreciated Nothing to improve… keep being nice

Danielle Tremblay 
Rating:
5.0

Customer did not leave a comment.

GUILLAUME ARCHAMBAULT 
Rating:
5.0

Customer did not leave a comment.

André Cadieux 
Rating:
5.0

Customer did not leave a comment.

ERIC PERSICO 
Rating:
3.0

Parking space was not well configured to return the trailer. It was impossible to back up the trailer into a good position for return. The safety chain of the trailer were damaged by others while they were laying on the road. Chain hook were to small to be well used. Driver upper braking light was falling inside the trailer and lower position light was not working.

Daniel Girardeau 
Rating:
5.0

Customer did not leave a comment.

Maxime Lajoie 
Rating:
4.0

Strong sewer smell when first walking in, I did complain later on, and it went away. The staff is awesome and accommodating. I have Never been screwed there

VIVIANE FRENETTE 
Rating:
5.0

Customer did not leave a comment.

Charbel Khalil 
Rating:
4.0

QUICK AND EASY RENTAL PROCESS.

Mario Lemay 
Rating:
5.0

Customer did not leave a comment.

Benissa Ouafik 
Rating:
5.0

super easy clean super service

PHILIPPE BOLDIREFF  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARIE-CHRISTINE PICHET 
Rating:
5.0

Merci

SAFIA LEGHARI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan fernando Arenas  |  Overall Experience 
Rating:
1.0

NO assistance, the staff is RUDE and NOT professional AT ALL!!!! They even hung up on me when I was on the phone trying to have some help from them Literally 0/10 for the customer service !!!!!!! NOT RECOMMENDED

ALEXANDRA TELLIER  |  Overall Experience 
Rating:
4.0

It was clean, but lately there were a weird smell.

Jessica Yelle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michel lemieux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean François Levesque  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Karen Vien  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROLINE DROUIN  |  Overall Experience 
Rating:
4.0

I have been renting uhaul for years I should have gotten rebaits

JOSEPH MAILLE  |  First Impressions 
Rating:
5.0

Excellent service.

Guy Houle  |  First Impressions 
Rating:
3.0

Bonjour, endroit propre en général, mais trop de stock laissé à traîner par les clients, qui a parfois bloqué le passage... mais c'est une bonne idée tout de même de partager le stock pour les clients. MAIS, surtout, le fait de ne pas avoir pu utiliser l'espace de stationnement intérieur TOUT l'été (ça ne prend pas 3 mois pour réparer une porte de garage... come on!) n'a pas été apprécié. Le passage de la porte de côté est rabotteux et difficile, pas lisse du tout. Ça devrait être réparé, pour nous aider. Merci!

MARIE ISABELLE LOBATO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie-Christine Pichet  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Andre Savard  |  Overall Experience 
Rating:
4.0

The only thing that was missing from this experience was being able to use the automatic double sliding doors in the evening. I was moving into the unit and had to fit some larger pieces through the access door because the automatic doors were locked with no ability to unlock them. Would it be possible to have a system or key access for people who need to move larger pieces in and out while outside office hours? It would be more convenient, however I do understand the security piece of it all. Otherwise, the facility was well-lit, my storage unit was clean, the staff was helpful ... Other than not being able to use those doors at night, I enjoyed the experience greatly for my first use of a storage unit.

Matthew Curiale  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARC BOILEAU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantale Besner  |  Overall Experience 
Rating:
5.0

Rien à dire perfect

Geoffrey Voisin  |  Overall Experience 
Rating:
3.0

One particular staff , was rude condescending and very arrogant . No help , no assistance , no room to explain situations. Practically wanted me to do HIS job . He worked Saturday mornings. Wanted to charge me for literally everything I didn’t do. Tone of voice was rude , he forced me to go legal , he should never be in customer service ir behind a desk.

KHALIL GASPARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Giroux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christine richard   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Monestime  |  Overall Experience 
Rating:
1.0

- Water leak from top of the building for over 4-5 months without any repair, they put a tarp over the lockers to avoid water inside, and a garbage container under the leak.. -couldnt acces lockers after 22h00 and before 05h00 unless you pay extra monthly fee (??) -Monthly rate raised 2 times during rental period, poor service

MAXIME BOULE  |  Overall Experience 
Rating:
3.0

not enough staff to server customer had to wait 30 minute to get serve

andre Loiselle  |  Overall Experience 
Rating:
5.0

10/10

SIMON LAMARRE  |  First Impressions 
Rating:
1.0

As my last day to close out my storage unit was a legal holiday I was unable to do so. No help from customer service on getting any kind of refund or credit. I was charged for a full month even though I could not have closed it out on the date they said I should. Even over the phone worst customer service ever! Would not recommend

KRISTEN COLITTO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elisabeth Blais  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniela Chakejian  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean Louis Chapleau  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Chartrand  |  Overall Experience 
Rating:
5.0

Tres bon service et les employee tres serviable

charles Bourassa  |  Overall Experience 
Rating:
5.0

Le commis qui m as servi je lui donne 5 étoiles.

NORMAND BLIER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

veronique buchs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerald Fraser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Georges Ouellette  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Auger  |  Overall Experience 
Rating:
5.0

Gamme de produits

MICHEL BOISVERT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MELANIE CADIEUX  |  Overall Experience 
Rating:
5.0

Better than expecting Will use it again

charles Bourassa  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TCHANGO ELISABETH  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Andrea Sigouin  |  First Impressions 
Rating:
5.0

the environment is kept very clean. very easy access and good customer service. I would rent there again if needed be.

Lynda Prevost  |  Overall Experience 
Rating:
5.0

Nous avions besoin d'une unité de rangement afin d'entamer des rénovations. Nous avons décidé sur un coup de tête de réserver une unité et dès l'inscription, nous avons été en mesure d'aller porter des boîtes. L'efficacité quand une décision est prise spontanément est bien difficile de nos jours, ce qui ne fut pas le cas chez U-Haul. Rapidité exceptionnelle des services.

David Shawn Malric  |  Online Move In 
Rating:
4.0

I am not keen about the extreme digitization I see at U-Haul--what motivated me the most was the on thing your survey did not ask about: the price. Otherwise, I needed an actual living human being on site to give me directions, and thankfully I found one, after a very long wait. I would recommend that you pull back from this robotic, no contact state of affairs--you are just one cyber crash away from complete collapse.

Maximilian Forte  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RAYMOND GRANGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jimmy Gianco  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Denis Bolduc  |  Overall Experience 
Rating:
5.0

Tres bien, propre, accessible.

Patrick Lepage  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jeanette Lapalme  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jean-luc des groseilliers  |  Overall Experience 
Rating:
4.0

Staff was a bit impatient and didn't seem like they reached to be there. A bit rude and unwilling to give detailed explanations when asked a question. Otherwise everything was great! The place was clean and warm and the lockers are perfect and well priced! Would recommend to friend and family for sure

Travis Marcoux  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christine richard   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stéphanie Potel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrice Beaudry  |  Overall Experience 
Rating:
5.0

Merci à l'assistant gérant, pour son service et sa courtoisie. Ce fut parfait

Chantale Besner  |  First Impressions 
Rating:
5.0

Excellent services de tout les employés. L’emplacement intérieur est toujours très propre chauffé et surtout bien sécurisé. A mon humble avis c’est la meilleure place sur la rive nord près de montreal. Merci a Sam et son équipe.👍

Denis Ste-Marie  |  Overall Experience 
Rating:
5.0

Belle expérience toujours eu contact courtois et professionnel à chaque visite,malgré qu'ils étaient parfois débordé de clients merci à toute l'équipe

Normand Dominique  |  Overall Experience 
Rating:
5.0

Only one comment, your last communication was in english and spanish... in Canada French and English are the Official language and I am francophone, I would have appreciated french instead of Spanish translation. I understand USA has a different reality with langages, merci !

PAQUET JEAN PIERRE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

France Wagner  |  First Impressions 
Rating:
4.0

Too expensive for long term

andre vinette  |  Overall Experience 
Rating:
5.0

On est très bien servie

esber Khalil esber  |  First Impressions 
Rating:
5.0

Personal in BoisBriand QC , always very helpful and ready to provide Infos ..

michele marie breuel  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Yannick Pinto  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pierre Bouchard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maxime Grenier  |  Online Move In 
Rating:
5.0

RAS et tout est impeccable.

Ousseynou kama  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Manon Kimpton  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Alexandra Coutlee  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

jacques Dumont  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ousseynou kama  |  First Impressions 
Rating:
5.0

SERVICE ATTENTIONNÉ, UNE ÉQUIPE TRÈS PROFESSIONNELLE. *PETITE SUGGESTION À CONSIDÉRER: LA POSSIBILITÉ DE POUVOIR RÉSERVER À LA SEMAINE OU POUR 2 SEMAINES À LA FOIS SERAIT TRÈS APPRÉCIÉ. Ex: Réservation minimum 1 mois et ensuite permettre la possibilité de réserver à la semaine ou au 2 semaines MERCI À VOUS TOUS, JOYEUSES FÊTES!

KIM ARCHONTAKIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gaetan Savard  |  Overall Experience 
Rating:
3.0

La formation du personnel au comptoir devrait avoir un volet « amabilité et cordialité » avec les clients. Regarder un match de football sur son téléphone pendant que l’on enregistre un nouveau client diminue de beaucoup l’efficacité du service minimal

PAQUET JEAN PIERRE  |  Overall Experience 
Rating:
5.0

Bel entrepôt, bien éclairé, satisfaisant

robert marquis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasen Lamarre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marie claude masson  |  Overall Experience 
Rating:
5.0

Le personnel est serviable et professionnel. Je recommande cet entreposage à quiconque cherche un endroit d'entreposage fiable. Merci à l'équipe U-HAUL!!!

ettedgui esabella  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sonia Trottier  |  Overall Experience 
Rating:
5.0

Actually upgraded to a bigger storage the manager called and help me decide the size that i needed.

Mohammad wakil  |  Overall Experience 
Rating:
5.0

Everything was automated but I called once and the person on the phone was rude and impatient so I hang up and just did the whole process Online but overall removing that bad apple everything was awesome

Mohammad wakil  |  Online Move In 
Rating:
4.0

Merci

Martin Sergerie  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ROBERT MIREAULT  |  Overall Experience 
Rating:
5.0

So far so good!!! Nothing negative to say. Always had a good service!!!

Gina Millen  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Yves Charneau  |  Overall Experience 
Rating:
5.0

Il y avait une publicité affichée à la succursale de Boisbriand qui disait un mois gratuit d’entreposage à la location d’une remorque et d’un camion. Quand j’ai posé la question au vomis, il m’a répondu que ce n’était plus valide. Je trouve dommage qu’il y ait de la fausse publicité.

Josianne St Louis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raynald Chabot  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JUDE ATHUS  |  First Impressions 
Rating:
1.0

My worse experience with uHaul, thanks to Sam Chavrette, an inconvenient dude who has his ego at full speed (exemple: he spelled my phone number wrong and once i confirm the right one he says "yeah thats what i said" ..what an idiot lol..) The facility was not clean at all and had mouse traps all around. I will never suggest anyone to deal with them, in fact, we are starting a lawsuit against Sam for not understanding our need and worries about charging us a full month+extras for a 6 days rent. This guy should have never been manager for a place like this.

JESSICA PAQUETTE  |  Overall Experience 
Rating:
5.0

Service attentionné, à l'écoute de nos besoins. Merci

KIM ARCHONTAKIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Josée Desjardins  |  Overall Experience 
Rating:
5.0

Tout a été parfait

Raymond Auger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Petosa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve Rioux  |  Overall Experience 
Rating:
5.0

La seule chose que je déplore c’est sur je n’ai jamais reçu de facture par courriel afin de vérifier le montant payé et prélevé mensuellement sur ma carte de crédit,j’aimerais obtenir une facture totale justifiant le coût de mes 36 mois de location.

Rahul Gomez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Simon Latour  |  First Impressions 
Rating:
5.0

Gentillesse et j'ai bien senti que l'employé connaissait son affaire

andre caron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SENAN VICKY AMOUSSOU EP KPOMALEGNI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BETTY PIERRE  |  Overall Experience 
Rating:
5.0

Seul commentaire les box d'entreposage son un peu sombre.

pascal prudhomme  |  Overall Experience 
Rating:
5.0

Service excellent merci !!!

Guy Bouchard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANDRE VACHON  |  Overall Experience 
Rating:
5.0

La fermeture des grandes portes d'accès devrait être la même que la fermeture de l'accès aux entrepôts. Merci

CHANTAL BOISVERT  |  Overall Experience 
Rating:
5.0

Très pratique et surtout très accessible et bravo pour avoir mis des chariots à notre disponibilité et votre personnel sont aimables et disponible pour nous montrer nos installations et explications merci à vous et je le recommande sans hésiter

Nicole Perron  |  First Impressions 
Rating:
4.0

Everything was great, except my bed frame and TV were destroyed because something leaked from the other side of the wall. I had shown an employee and they were suppose to get back to me but never did.

Nikole Pidlisny  |  Overall Experience 
Rating:
5.0

Très satisfait de votre entrepot et du service merci à vous

robert benoit  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jeremy quilles-tremblay  |  Overall Experience 
Rating:
5.0

The best of the best thank you for your help. Everything was perfect

Louis santos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ginette paquette  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gaetan Savard  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

claude raymond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wilhelmyne desir  |  Overall Experience 
Rating:
5.0

Super service avec sourire et tellement une belle place merci

Carl Deslauriers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olivier Robidoux  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sylvain hardy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen Roberge  |  Overall Experience 
Rating:
5.0

Rien à reprocher pour le moment

JEAN PATRICK PIERRE FILS  |  First Impressions 
Rating:
4.0

Porte coulissante fermait an19h. Pas pratique

Patrick Fontaine  |  Overall Experience 
Rating:
5.0

Merci

medifice inc.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Aida Keita  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES LEVEILLE  |  Overall Experience 
Rating:
5.0

Petite recherche pour trouver unité,

Gaston Milot  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric Parenteau  |  Overall Experience 
Rating:
5.0

So clean unbelievable.Service was very good those peoples that give bad reviews must have a problem.Lets hope no to have problems if we have to cancel wen our house will be ready. Thank you UHAUL Jacqueline

Louis santos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ion mastacan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stefano Augusto  |  Online Move In 
Rating:
5.0

Personmel tres serviable.

Martine Levasseur  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PAUL FORTIN  |  Overall Experience 
Rating:
4.0

Extremely hot in hallways and far locker are the only cons. Ppl were extremely nice and helpful which is what is most important to me

Sara Naamani  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yves heberet  |  Overall Experience 
Rating:
5.0

Bravo Sam et son équipe!

Caroline Martel  |  Overall Experience 
Rating:
1.0

I had online storage booking and upon going to the location with a van full of my stuff, I was told that the online promotion is not applicable at this place and I have to pay for the first month or they wont give me any storage. Disgusting and disrespectful Waste of my time and energy.

Ahmad Ali  |  Overall Experience 
Rating:
4.0

La seul chose que j’ai a dire.quand le paiement est dû c’est d’avertir les gens il on les numéros de téléphone merci.

MARIO QUEVILLON  |  First Impressions 
Rating:
3.0

Nothing special. Staff could be more friendly. Roof was leaking inside building. All in all, I came here to store my stuff. And it worked fine. Thx

Mohamed Araji  |  Overall Experience 
Rating:
1.0

je me suis fait voler. des choses importante ont disparue, . et la police as du intervenir. M, le gerant ne repond pas a nos appel telephonique, nous allons porter plainte , nous deconseillions fortement cet entrepot

Diane Duquette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kamille Hamel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marc Perrault  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

2426-7841 QUEBEC INC.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mario Beauregard  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Daphne Jodoin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diego Santamaria  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Fernando Castelo  |  First Impressions 
Rating:
5.0

Vraiment desole que vous cessiez d’entreposer les VRs, quel dommage!

Louis Couillard  |  Overall Experience 
Rating:
5.0

J'en ai pas

Morton Darley Brizard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dominique locas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michel lemieux  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard Lefebvre  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Olivier Demers  |  Overall Experience 
Rating:
5.0

Je ne peux la recommander car elle ferme pour le storage des motorisé.merci

Daniel Savard  |  Overall Experience 
Rating:
4.0

Sam a été très gentil car je crois qu'il m'a fait de la place pour mon vr alors qu'il n'y avait plus de place en ligne. Merci.

Jean-Claude Coursol  |  Overall Experience 
Rating:
5.0

Thank you

LAWRENCE CHARLES MICHAEL BOWLBY  |  Overall Experience 
Rating:
4.0

Les responsables sont super gentils, Je n’étais pas à l’aise de stationner la remorque et ils sont venu m’offrir leur aide! Super

christina longpre  |  First Impressions 
Rating:
5.0

J'ai eu un service au delà de toute attente le jour où un pépin est survenu et l'employé l'a résolu au delà de toute mesure attendue. Chapeau ! De plus je pouvais dormir sur mes 2 oreilles quant à la sécurité.

KATRHARINA Zeillinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PIERRE chevalier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PIERRE ROBITAILLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jean-francois Lariviere  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Daniel Yelenik  |  First Impressions 
Rating:
5.0

Je tiens a remercier Sam. Pour son professionnalisme Merci

stephane cote  |  Overall Experience 
Rating:
4.0

Frais de retard charger assez rapidement!!

Martin Gascon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lydia lalonde  |  Overall Experience 
Rating:
5.0

Ce fut une belle expérience de faire affaire chez vous, en espérant qu’il y ait une suite, merci Sam, Sophie et les autres.

Jean-serge Leblanc  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doryanne Amyot  |  Overall Experience 
Rating:
5.0

Entrepôt très propre, facilité d’utilisation.

JEAN CLAUDE CHAMPAGNE  |  First Impressions 
Rating:
3.0

Par 2 occasion le même preposer a refuser de déneiger l'aire de chargement. Se qui a causer un bris sur le véhicule de ma conjointe le 16 février ainsi qu'une chute de ma part le 25 février. J'ai même demander s'il ce n'était pas possible d'avoir une pelle car je l'aurais fait moi même si lui ne veux pas. Mais il a refuser.

Thomas Tremblay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christiane Brien  |  Overall Experience 
Rating:
5.0

Prix très compétitifs, endroit propre et on a remarqué que vous fournissez même le poison à rat dans les cubicules ;) Sérieusement, je n'ai absolument rien à redire quant au service. Merci de me simplifier la vie.

David Berard  |  First Impressions 
Rating:
5.0

J’ai reçu à chaque fois un bel accueil Personnel cordial et attentionné Un gros merci à Sam pour sa gentillesse sa cordialité et surtout son professionnalisme Toujours prêt à rendre service et à nous accommoder Bravo et merci beaucoup

robert Mathew  |  Overall Experience 
Rating:
5.0

Outstanding facility Clean easy to access and fully equip Cheap price and great 1st month free promotion when you take a truck with them

Emanuel Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANNY SABOURIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAYMOND GRANGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNDA FOURNIER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tania-Valeska Lessard  |  Overall Experience 
Rating:
4.0

Tarif un peux élever et déneigement a mettre un effort , quai de chargement en neige et glace , dangereux. Unité en très bonne état. Suggestion de mettre des crochets au mur et au plafond. 😁

Jasen Lamarre  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karen Jarry  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jonhy caporicci  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aziz Jorho  |  Overall Experience 
Rating:
5.0

Très à ordre

benoit walsh  |  Overall Experience 
Rating:
4.0

Merci pour tout !!!

Carole Gauthier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

philippe michauville  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATRHARINA Zeillinger  |  First Impressions 
Rating:
5.0

j'ai été tres bien servi et je me sentais en confiance ,vous avez répondu a mes questions lorsque c'était nécécaire. merci boucoup.

Marc Guimond  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mathieu Leduc  |  Online Move In 
Rating:
2.0

Staff non respectueux

Marcello Gaze  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Andre Tremblay  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

maria svetlik  |  Overall Experience 
Rating:
2.0

There was an error on my payment file, I was supposed to be on an automatic credit card payment plan. The clerk forgot to add the option and I was charged a late pâyment fee. I call to see what hapened and was told that the eror was on the staff fault and that a manager would credit me the late payment fee. I call at numerous occasion and was never credited. I also reserved a 10'X10' more than 2 weeksin advance, when I made the move-in I was told there was no 10X10 and I had to use 2 units of 10X5 and pay for both padlock. again a manager was supposed to contact me in order to credit one of the padlock, but no one ever contacted me.

Benoit Dagenais  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

andre harton  |  First Impressions 
Rating:
5.0

Suacoche de à à z

Michel Walsh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anton Cher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Succesion Roger hamel  |  Overall Experience 
Rating:
4.0

J'aurais apprécié qu'on m'explique comment accéder après les heures d'ouvertures. J'ai trouvé par moi-même mais ça m'a pris 10 minutes et beaucoup de stress. Je trouve aussi dommage que la plupart offrent des promotions genre premier mois a 1$ ou quelque chose du genre. Vous, rien. Vous êtes les plus près de chez moi et les seuls. La prochaine fois, je vais peut-être opter pour un autre? Je verrai. J'aime votre endroit, mais c'est cher!

Eric Seguin  |  First Impressions 
Rating:
5.0

Oui les gens sont très gentils et serviable,et les unités sont très propre l'espace super pour déménager merci

Kristine Ladouceur  |  First Impressions 
Rating:
5.0

Tres bon services

Laval Gauthier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

framca rizza  |  Overall Experience 
Rating:
5.0

Always a pleasure to talk and see the employees all very nice and understanding.

Diane Ferland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shamala Moonien  |  First Impressions 
Rating:
5.0

Félicitation aux personnels pour leurs qualités du service

real mondor  |  Overall Experience 
Rating:
5.0

Très belle endroit et sécuritaire et bien entretenu avec un accueil chaleureux très apprécié merci

JACQUES ANCTIL  |  First Impressions 
Rating:
5.0

Merci pour les services et l’accueil

Jean-serge Leblanc  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

benoit walsh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kamille Hamel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gilles Lemieux  |  First Impressions 
Rating:
5.0

The door for the locker should be wider. Had difficulty going through the door with what I had to store. Only had 2 millimeters of clearance

Annie Blanchard  |  First Impressions 
Rating:
2.0

Le format réservé n’était pas disponible à mon arrivée, on me dit également que ce n’est pas le 1er mois qui est gratuit mais le 2e, alors que sur tous les courriels et les pancartes affichées en grand sur place c’est bien ecrit 1er mois gratuit; on m’offre un plus petit espace que ce qui était prévu et aucun dédommagement pour ne pas avoir pu offrir ce qui était disponible en ligne. Achat d’un cadenas obligatoire également, qui n’est annoncé nulle part. Le personnel ne m’a pas indiqué où aller pour accéder à l’entrée et ne m’a pas du tout aidée dans toute cette démarche. Vraiment fatiguée du service uhaul car ce fut la même histoire pour ma location de camion…

Natacha Martin  |  First Impressions 
Rating:
5.0

J'apprécie grandement les outils mis a notre disposition pour le transport de nos bien.

JEAN-GUY DAMBOISE  |  First Impressions 
Rating:
5.0

Très bien et accessible et très propre et prix raisonnable merci je vous recommande

LYNE STEVENSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEE DIONNE  |  Overall Experience 
Rating:
1.0

Insatisfaite d'aucune possibilité d'entente de remboursement

SYLVIE LAMOTHE  |  Overall Experience 
Rating:
5.0

L'employé avait une mauvaise attitide, provocatrice et surtout il me mentait comme il respirait. Il m'a carrément traiter de menteur alors que le gérant était trés qcceuillant au téléphone et trés serviable. L'employé a discréditer mon entente avec le.gérant et m'à dit que ce que je lui ai partagé était faux et impossible. Alors que l'entente était belle et bien respectée. Alors que lui, il me.menaçait de.me charger deux mois de frais d'entreposage pour une journée.

DOURAID ROBBANA  |  Overall Experience 
Rating:
2.0

Staff was extremely rude when signing into locker , called the intercom for assistance since door code wasnt working and got hung up on , returning the rental truck the employee extremely rude and wouldn’t explain the receipt and getting a manager call back is impossible

samantha latulippe  |  First Impressions 
Rating:
1.0

J'ai une remarque sur votre SAC, j'ai du appeler plusieurs fois pour un problème, et au bout d'une certaine durée on est expulsé de la file d'attente et sans avoir eu une réponse. C'est tout à fait inacceptable d'une compagnie aussi grande que U-Haul.

Anna Rouvillois  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pierre Chaput  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julie Flowers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marc dubreuil  |  Overall Experience 
Rating:
5.0

Un gros merci à Sam qui depuis mon arriver a su m'offrir un service hors pair. toujours présent et serviable, à l'écoute des besoin de la clientele.

Nicolas St-Pierrre  |  Overall Experience 
Rating:
4.0

Nous avons été bien servi par Sam et son équipe. Merci pour tout.

Acosta Canada Corp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

katrine Coulombe  |  Overall Experience 
Rating:
5.0

Le directeur du dépôt est très orienté client . Il est un excellent employé pour vous.

Mario D'amours  |  Overall Experience 
Rating:
4.0

Très propre chariots à notre disposition C est parfait

chantal larochelle  |  First Impressions 
Rating:
1.0

Vos pratiques sont insultantes envers votre clientèle.

LIETTE CHIASSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLES LEVEILLE  |  Overall Experience 
Rating:
2.0

I lost my credit card and got a replacement card. I forgot to update my credit card information with u-haul and instead of receiving a reminder email that my payment was a few days late, I received a $15 surcharge. I have rented a storage facility for at least one year and have rented several trucks and trailers within one year. A friendly reminder would have been appreciated instead of getting a late charge.

MARK SHADEED  |  First Impressions 
Rating:
5.0

Sécuritaire service amicale bien entretenu merci a votre équipe

guy beauchamp  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephane girard 9252-7506 quebec inc   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin Poirier  |  Overall Experience 
Rating:
2.0

Mon Cardena n'était dans la pièce. Malgré que l'étiquette indiquait qu'il était près à l'entreposage. Mon cadenas est toujours manquant. Et on es toujours pas entrée en communication avec moi malgré que j'ai communiquer avec le ressource à la clientèle.

Jean-Sébastien Léveillée  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tania-Valeska Lessard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin Poirier  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dennis Teye  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Antoine Marin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anton Chervonny  |  Overall Experience 
Rating:
5.0

Les lieux sont bien entretenus : toilettes très propres. Un certain inconfort face à certains employés qui portaient le masque sous le nez. Prix proposé avantageux. Accès facile.

Lyne PORTELANCE  |  Overall Experience 
Rating:
4.0

Les grandes portes glissantes étaient souvent barrées même pendant les heures d'accès. A part ça tout était parfait! Sam et son équipe ont été excellents!

Ben Flanagan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patrick Gervais  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michel Crispin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bianka Robitaille  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Dion  |  First Impressions 
Rating:
4.0

Endroit très propre, facile d'accès, très sécuritaire. Petit point négatif, les dimensions des unités sont très approximative... Un 10 x 10 qui finalement est un 8 x 9. J'aurais aimé avoir accès à mon unité 24/24 7 jours sur 7 sans surcharge. Sinon le prix était quand même raisonnable.

maxime lasnier  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Guy Leonard  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Martin Hébert  |  First Impressions 
Rating:
5.0

Très très propre! Sécuritaire, personnel aimable et compétent. Unité d’entreposage de bonne dimension pour le prix. Meilleur endroit pout l’entreposage à mon avis.

stephanie simard  |  Overall Experience 
Rating:
4.0

Le personnel toujours courtois et le service exceptionnel.

MICHEL SELYE  |  Overall Experience 
Rating:
1.0

I rented two storage units near the end of Friday’s shift. I guess the ‘kids’ were in such a rush to go home without ensuring everything was okay with my units, they were long gone when I realized that one of the units I rented had a lock on it. So I had to walk around their maze of units looking for one without a lock on it. I hope my stuff is okay. I’ve tried calling to let them know but they either don’t answer their phone or put me on ‘permanent’ hold.

Paul Bryant  |  First Impressions 
Rating:
1.0

La personne en charge n'a dis qu'il pouvait changer la datte pour la remise quand en réalité il a utilisé mon mois gratuit, sans m'en informé.

colombe gagnon  |  Overall Experience 
Rating:
5.0

Manque de plus grand storage

LYNE STEVENSON  |  First Impressions 
Rating:
5.0

Un gros merci à Sam

karine SAVAGE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLOS MARIO ZEMA DE RESENDE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michel Vachon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

cleo labrie  |  Overall Experience 
Rating:
5.0

Merci et continue votre bon travail

Diane Chalifoux  |  Overall Experience 
Rating:
4.0

Le libre accès était quelque peu limité car nous avons du passer tout le stock par la petite porte de service a part cela tout était correct

Martial Villeneuve  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

beaulieu alexandre  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

andré Leveille  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Vincent Berns  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marion Chivot  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

emilie cassab  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Diane Burgess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

martine lelievre  |  Overall Experience 
Rating:
5.0

La seule chose est l'heure de fermeture et ouverture des portes coulissantes. Parfois un peu incommodant. J'ai une fois mal barré ma porte et le lendemain il y a eu un cadenas sur mon lock. Ça m'a beaucoup rassuré de voir qu'il y a une excellente surveillance. Belle expérience chez vous. Je recommande à tous. Félicitations pour votre commerce très bien tenu. Merci mille fois

Daniel Simard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie-Lou Beaudry  |  Overall Experience 
Rating:
4.0

Good for what I needed.

Vincent Dufort  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Noella Bertrand  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maxime Robitaille  |  Overall Experience 
Rating:
1.0

1h30 d'attente le samedi(système down), 1h30 le lendemain. Pas d'unité de 10x10 même si j'ai réservé 3 mois d'avance. Mixe de numéro de Locker, donc failli faire couper mes cadenas même si tout était en règle. Finalement, des problèmes les 4 fois que je aller chez vous. Mais le monde de est sympathique mais pas de gestionnaire qualifié sur place

Sebastien Ferland  |  Overall Experience 
Rating:
1.0

Uhaul Boisbriand staff offers the worst customer service experience. 1 customer is served about every 10-15 minutes, with 10-15 customers in line at 8AM. You have to take a day off of work to actually manage to rent a truck and storage. I reserved a 20' truck and prepaid in full with insurance one month prior to my moving day. I had 5 friends helping me empty my storage. On move day I arrive at UHAUL Boisbriand with a reservation number and confirmation of payment (proof of reservation and payment) to find out (after 60 minutes of waiting in line) that my truck is not there. The manager Sam Chavrette told me "DONT TELL ME WHAT TO DO" when I suggested to lend me 2 smaller 15' truck instead of the 20' that I reserved and prepaid in full one month prior and was NOT THERE ! When I explained the situation and the fact that I was emptying the storage for my move with 5 friends at that very moment he said " I CANT DO ANYTHING FOR YOU CALL THIS NUMBER : 1-866-287-7158". I could not belive it. I cancelled my truck reservation with UHAUL and scrambled to rent another truck at another company. This is by far the worst customer service experience that I have had the misfortune to live. If this is your branch manager, expect more of this "DONT GIVE A F*CK" attitude with the other employees in the future as they look to management for guidance and training. I'm sorry to say that I was a somewhat loyal customer with 3-4 storage and truck rental in the last two years, but I have promised myself to never again trust you with any of my storage or truck rental needs in the future, even if it means I will pay double the price elsewhere.

Felix Normandin  |  Overall Experience 
Rating:
5.0

C bien propre personnel gentil et courtois Je suis satisfait merci

LYNDA FOURNIER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marc-alexandre Cardinal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christophe Costedoat  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cleo labrie  |  First Impressions 
Rating:
3.0

apres la sortie de l.entrepot on m’a charger 2autre mois j’ai ete obliger d’annuler ma carte de credit

Jean Berthiaume  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN BOTOSAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdoul Hamidy BAH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josee Perrier  |  Online Move In 
Rating:
5.0

jE RECOMMANDE à tous MES AMIS de faire affaire avec votre entreprise que je considère TOP GUN PROFESSIONNEL dans les les aspects ! Hughes Pascis 1033 Léopold Lecourt St Jérôme Qc 514-919-0748

Hugues Pascis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jaCques dagenais  |  Overall Experience 
Rating:
5.0

Staff was professional and friendly, every single time 👏🏽👏🏽

Freud Charles  |  First Impressions 
Rating:
5.0

Le gérant M. Sam Chavrette est excellent par son service et gentillesse ! Je confirme mon intention de renouveler pour l'hiver prochain l'entreposage de mon VR et ce pour la troisième année de suite. Merci

Gilles Gravel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rony Zephir  |  Online Move In 
Rating:
3.0

Je ne comprend pas pourquoi il ont garder ma facture svp veuiller me l'a retourner sans faute il y as eu un une mésentente entre les employés du service a la clientèle

andré Leveille  |  First Impressions 
Rating:
4.0

Lors de l'acces a l'entreposage, au moment de faire le code pour entrer, ce n'était pas mon prénom qui s'affichait comme si l'information lors de l'enregistrement avec le commis avait été mal fait. J'imagine que c'est pour la meme cause que lorsque j'ai accédé a mon numéro de porte d'entrepot personnel que l'alarme sonnait a chaque ouverture comme si le systeme ne reconnaissait pas mon code d'entrée avec mon numero de porte d'entrepot, un peu décu de ce coté.

Vincent Mathieu-yelle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chantalle Wintgens  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOLIANE ASNONG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michel SAvard  |  Overall Experience 
Rating:
5.0

Impossible de recevoir la confirmation des paiements automatiques en langue française et ce, après en avoir fait la demande à U-Haul et me faire dire que l'on corrigerait la situation. Décevant!

robert daoust  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana Herrera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PIERRE ALEX THOUIN  |  Overall Experience 
Rating:
4.0

La réservation avec un agent par téléphone est pas bien compris ça coupe ,il faut rappeler on continue avec et ça coupe encore.on rappelle puis on à un autre agent .... très long délai .. enfin on peut finalement faire la réservation.

Denis Chaput  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marc andre nadeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Gendron  |  Overall Experience 
Rating:
4.0

j'avais réservé 1 mois a l'avance une unité 10x10x9 et prévu tout mon aménagement en conséquence. hors, une fois le jours de prise de possession, j'ai recu 2 unité de 5x10x8... heureusement j'ai reussi a y aménagé mes choses mais j'aurai sincèrement aimer être aviser et pas avoir la surprise.

Sebastien Pharand  |  Online Move In 
Rating:
5.0

Bon service, bâtiment propres

Laval Gauthier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sylvio Dupras  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeaneddy bonegre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wilmer Serrano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sylvie blouin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carole Marchessault  |  Overall Experience 
Rating:
5.0

Le seul point négatif sont les toilettes au rez-de-chaussée, il manquait de papier de toilette et le bol était plein de papier et ce pour les deux toilettes, j’ai donc du m’abstenir d’aller aux toilettes !

Marie-Lou Beaudry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robyn Ryan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diane Burgess  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ISABELLE PELLETIER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gary Risso  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert Gagnon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATHIEU PEPIN  |  Overall Experience 
Rating:
5.0

Mettre une pancarte indiquant ou est la réception. Car il y a trois entrer. J’ai cherché la première fois et aujourd’hui deux personnes différentes ont cherché aussi. Aucune indication n’est affichée. Merci et bonne journée

marie claude masson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger Tasse  |  Overall Experience 
Rating:
2.0

J'avais fait la reservation pour un local de 10' X 10' mais il n'était pas disponible. Ont m'as offert 2 unités de 5 x 10. Cela ne me convient pas, car c'est plus complexe de rangé tout mon matériel ET surtout que je suis obligé d'acheter 2 cadenas ! Ce n'est pas le problème du locataire si vous n'avez pas vérifier vos disponibilité. et vous devriez être imputable pour votre manque de transparence,

Benoit Dagenais  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACQUES ANCTIL  |  Overall Experience 
Rating:
5.0

Comment réserver ma place pour l'automne prochain pour mon vr de 25' merci.

rejean locas  |  Overall Experience 
Rating:
3.0

Attente interminable à l’accueil pour avoir accès à mon entrepôts. 10 personnes en attentes. Moyenne par client.... 10 minutes!

Jean Durand  |  First Impressions 
Rating:
5.0

Très impressionnant! La bâtisse et le fonctionnement était incroyable et il y avait amplement de chariots à notre disposition. L’ascenseur était très grand aussi, ce qui facilite l’entreposage de gros objet!

Paul Leger  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PIERRE chevalier  |  Overall Experience 
Rating:
5.0

J’ai trouvé le personnel courtois et serviable. Merci pour l’aide lors du remisage et la sortie de ma roulotte à sellette.

Nicole Belanger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carole jones  |  Overall Experience 
Rating:
4.0

Difficile de parler avec le personnel pour obtenir de l'informations. Le système de réservations pour espace VR serait à améliorer grandement. Pourquoi ne pas prendre la réservation pour la prochaine période d'hiver lorsque nous allons sortir notre VR au printemps?

pierre camir  |  Overall Experience 
Rating:
5.0

Merci a Sam gérant de la succursale de Boisbriand et son équipe.

Daniel Savard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marcel hamman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEAN-FRANCOIS TURGEON  |  Overall Experience 
Rating:
4.0

Difficile de rejoindre le personnel de l’entrepôt au téléphone. Difficile d’avoir un réponse sur un courriel envoyer de notre par

MARCO FLORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guy Bouchard  |  First Impressions 
Rating:
1.0

Hello, i am very disappointed with your customer service storage rental in Boisbriand Quebec!. We rented a 6x12 covered trailer on Saturday April 17th and also reserved a 5x9x10 storage unit. We were told that we would receive a month free Storage Rental. To my surprised, WE DID NOT. As we were waiting for out trailer to arrive, we decided to do the paper work for the storage, so we would not waste any time. Due to us renting out the storage first, we did not receive our month free storage. We were NOT informed that we needed to rent out the trailer first, then the storage to receive the month free. If we did, we would have waited to fill in the papers for the storage. Today, after only 6 DAYS of rental, we tried to get some sort of money back from the storage. The same person who services us last weekend said that we were locked in for the month.... I explained that we DID not get the month free.... He explained that we needed to rent out the trailer before the storage.... He said, he had explained this to US! WHICH HE DID NOT SINCE WE WOULD HAVE DONE THINGS IN THE REVERSE. A free rental was very much interesting, and would not have moved our stuff if the service at this uhaul was professional and honest. We seem to be disrupting him in his JOB! There were NO service NO explanation Very disappointed in Boisbriand U-Haul and will NEVER go to this u-haul AGAIN Very ANGRY Customer Suzanne Charbonneau Client #- 849073-103468-21504

Suzanne Charbonneau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fancois Boucher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pierre diotte  |  Overall Experience 
Rating:
2.0

I was promised a month free.... It was NOT given to me... Cause i rented out the storage area, 30 minutes before the trailer, it was not given to me.... I will NOT be staying....

Suzanne Charbonneau  |  First Impressions 
Rating:
5.0

Merci et a l'an prochain

Stéphane Gagné  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

real Ouellet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louise Paquette  |  Overall Experience 
Rating:
5.0

Personnel courtois et dévoué.

claude chouinard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdoul Hamidy BAH  |  First Impressions 
Rating:
5.0

C’est d’une propreté incroyable et le personnel est excellent et courtois. Le meilleur choix que nous pouvions faire merci et bravo !

MARC ASSELIN   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrice Nadeau  |  Overall Experience 
Rating:
5.0

Le service à la clientèle est très bon, les gens sont très aimables. Les entrepôts sont très propres et sécuritaires. Rien à redire. J’ai eu de la difficulté la première tentative à pénétrer à l’intérieur dans les heures d’accès mais sans l’aide d’un commis. Et j’étais venu avec mes déménageurs malheureusement cette fois-là. Somme toute, je recommande grandement cet établissement et reprendrai sans hésiter leurs services. Merci beaucoup à vous

nadia Tremblay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENOIT LESVESQUE  |  Overall Experience 
Rating:
5.0

Rare que je donne une note parfaite Mais cette place le mérite amplement. Un gros merci à Sam qui rends le tout parfait!!

Francois Durand  |  Overall Experience 
Rating:
5.0

Merci du bon service, et, je peux vous assurer qu'en automne prochaine je fais en conscéquence de réserver encore une place chez vous. Passer a vous et a tout vôtres personels, un agréable été. Jean-Pierre

jean-pierre lafrance  |  Overall Experience 
Rating:
5.0

Merci à l'équipe de Sam ! A l'an Prochain

LIONEL deMATOS  |  Overall Experience 
Rating:
5.0

Thart’s the third time i use your services and every time everything was rapid and perfect. Thanks L.Ouellet

LOUISE OUELLET  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

francis landriault  |  Overall Experience 
Rating:
5.0

Excellente disponibilité des agents Merci pour le bon service À l’année prochaine Denis Bouffard

DENIS BOUFFARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

les services ml  |  Overall Experience 
Rating:
5.0

Impeccable... c est notre première expérience chez vous, espace très propre et personnelle courtois nous sommes très satisfait et a l automne prochain nous souhaitons relouer l espace merci beaucoup Yolande

Yolande Rudolph  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DANNY gagne  |  Overall Experience 
Rating:
4.0

Très difficile de communiqué avec un employé pour avoir de l'information par téléphone directement à boisbriand. Une journée j'ai fait 39 tentatives !!

Josee Zito  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Pehar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin Demers  |  Overall Experience 
Rating:
5.0

I've seen other storage units. But i must say yours is the cleanest. Wide allies and the doors to each unit go ip and down easly. I feel like the thing I will put in your facility will be safe.

SHARON Mac Donald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert Gagnon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIAN BOTOSAN  |  First Impressions 
Rating:
5.0

super comme entrepot tres securitaire et professionnel

NATHALIE BRASSARD  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Sebastien Pagé  |  Overall Experience 
Rating:
5.0

le commis a ete deligent et serviable. tres satisfait.

ANTHONY SPINO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rejean Courtemanche  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sebastien marsh  |  First Impressions 
Rating:
5.0

Merci au gérant. Très bon service, je vais apporter du gateau au fromage la prochaine fois.

Pierre Dugas  |  First Impressions 
Rating:
5.0

excellent

MICHEL SELYE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ADOLPH HERIVEAUX JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee G Girouard  |  First Impressions 
Rating:
1.0

Unfortunately I am very dissatisfied and it is all due to your Manager and his staff. They are not provided sufficient information, they are not proactive and look and behave like they are totally bored of their job. It took me 10 mins to open my storage and 15 to close it. The lock is not working properly and even if I am calling them, I am unsure they will do something. This is a great facility, too bad you are providing such a bad service!

france st-louis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mikael Savard  |  Overall Experience 
Rating:
5.0

Très bons service, les commis ont été compétents et serviables. Location du camion efficace, les espaces d'entreposage d'une propreté exemplaire. 5 étoiles !!!

Daniel Gendron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Costa Geladaris  |  Overall Experience 
Rating:
5.0

Thanks

Vladimir Munevar  |  First Impressions 
Rating:
5.0

Tres propre bien situé paisible et ultra pratique.

Yannick Gauvreau  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lise Desjarlais  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michel lemieux  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

julie laberge  |  Overall Experience 
Rating:
5.0

Le gérant est super professionnel et agréable

sylvain lepage  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROLLAND LESPERANCE  |  First Impressions 
Rating:
4.0

My locker location didn’t seem to have a motion sensor so I spent my time accessing it with lower lighting. Maybe adjust it for the future. Other than that, everyone was top.

dan sciscente  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLAS KOPAJKO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

claude denis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CLAUDE TALBOT  |  First Impressions 
Rating:
5.0

J'ai adoré les entrepôts, le personnel et la propriété des lieux. Je recommande U-HAUL. Ils sont disponibles et ont des solutions a tous nos problèmes. Merci beaucoup

denis l'esperence  |  Overall Experience 
Rating:
4.0

Ce serait bien si les heures d'accès étaient plus longues.

Lise Desjarlais  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jaCques dagenais  |  First Impressions 
Rating:
1.0

Mauvais service. La grandeur de mon espace de rangement devait être de 5 x 7 mais après verification il mesure seulement 5 x 6. Mais aucune réduction de prix. Très déçu. Je ne ferai plus jamais affaire avec vous. Les portes ne s’ouvrent pas automatiquement après les heures. . En forçant la porte il est possible d’entrer. J’ai quitté pour louer ailleurs. Là où le client est important.

Johanne Duval  |  Overall Experience 
Rating:
4.0

Tout est correct, seul problème dans mon unité d’entreposage il y un fil electrique qui coince dans la porte

Patrick Boutin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francois Durand  |  First Impressions 
Rating:
3.0

Casi impossible d’avoir la ligne au téléphone Attente énorme pour service sur place

Yann lavigueur  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENOIT LESVESQUE  |  First Impressions 
Rating:
5.0

Personnel poli, serviable et accueillant. Entrepôt propre et bien rangé.

DENIS BOUFFARD  |  First Impressions 
Rating:
5.0

Seul petit point à améliorer le suivi des appels(messages) et des courriels.

LIONEL deMATOS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

rejean locas  |  First Impressions 
Rating:
3.0

J'avais un Rendez-vous mais celui-ci ne semblais pas inscrit. Une chance la personne au comptoir a été serviable, mais il manque définitivement de personnel à cet endroit. Deux personnes en tout temps serait un prérequis pour le service client et aussi la sécurité de votre personnel.

serge thifault  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

pierre camir  |  First Impressions 
Rating:
5.0

Clean, great access, easy access, easy to use, good service from representative at desk. A+

John Brown  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

claude valliere  |  First Impressions 
Rating:
3.0

Vous devriez demander toutes vos questions sur votre formulaire. J'ai passé 45 minutes ( a part attendre mon tour, même si j'avais un rendez-vous) dans le bureau pour compléter avec votre agent un formulaire qui demande 2 numéros de téléphone a par le mien, en plus de l'adresse de la 3e personne. Je ne transporte pas mon carnet d'adresse avec moi. Ceci aurait pu être éviter et surtout être moins long si vous aviez demander tout cela a l'avance sur papier ou au téléphone. Pas très organisé.

MARIO MC CORMICK  |  First Impressions 
Rating:
5.0

Service was a bit slow but considering the Covid maybe uhaul is understaffed or employees are overwhelmed with work, I was expecting service being slow, it's like this everywhere so no worries still very much satisfied.

DANNY gagne  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL MONTPETIT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACQUES ANCTIL  |  First Impressions 
Rating:
5.0

Thank you for the kind and patient personnel. Jp

jean-pierre lafrance  |  First Impressions 
Rating:
5.0

salut belle mention pour Sam Chavrette extrêmement professionnel

jocelyn pelletier  |  First Impressions 
Rating:
3.0

Mon entrepôt est au deuxième étage Aucune façon de garder l’ascenseur ouvert pendant le chargement et pendant le chargement. L’employée était fâchée car j’ai retenu la porte et quelqu’un attendait en haut pour descendre. Le temps à la réception était long et mes déménageurs attendaient de savoir où apporter les choses à 150$ de l’heure cela aurait pu être fait à l’avance (enregistrement) aussi pas de documents écrits pour les heures d’ouvertures. L’employé disait qu’il en restait plus. Un seul employé à la réception qui recevait les appels et servaient les clients

JOLIANE ASNONG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEAN GUY TURCOTTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Chartrand  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stéphane Gagné  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gilles Lemieux  |  First Impressions 
Rating:
4.0

Pas de purel La grande porte n’ouvre pas; lorsqu’il n’y a pas d’employé et c’est vraiment problematique

Sebastien Piche  |  Overall Experience 
Rating:
5.0

Très propres et accessible

Jean Joly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Louise Paquette  |  First Impressions 
Rating:
5.0

Service rapide, courtois, efficace.

Chantal Nolin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PIERRE chevalier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sylvie daoust  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Succesion Roger hamel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mario Dorion  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

chopi abwa claude  |  Overall Experience 
Rating:
5.0

Very good service

MATHIEU VICE  |  First Impressions 
Rating:
5.0

Le responsable, Sam Charrette excellent.. Merci

michel lauzon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony Marquis  |  First Impressions 
Rating:
5.0

M. Sam Chavrette votre gérant fait un excellent travail.

Gilles Gravel  |  First Impressions 
Rating:
5.0

Merci Sam Chavrette pour un accueil super sympathique et professionnel, Un employé qui représente très bien la compagnie, bravo et au plaisir

Benoit Filion  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marc dubreuil  |  First Impressions 
Rating:
5.0

Propreté, accueil, personnel sympathique, et soucieux de notre bien-être. Je suis heureux d'avoir été dirigé vers votre endroit par notre ami.

Guimond Breton  |  First Impressions 
Rating:
3.0

La formule pour payer (''pay through'') sur le site web est vraiment contre-intuitive. Je comprend qu'on paie le mois à venir, mais le système devrait se faire plus facilement.

alexandre harton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

julie laberge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert daoust  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gennevieve Joseph  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Roy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher james Douglas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANNIE GIRARD  |  First Impressions 
Rating:
5.0

fast friendly service and they followed all the covid precautions

regerio jose  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NATHALIE BRASSARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Celine joannette  |  Overall Experience 
Rating:
2.0

We arrived and despite having a confirmation email, the employee couldn’t find our reservation. The employee at the counter was rude and impatient. We had to ask him if we were bothering him as he didn’t seem to want to help us at all. We ended up having to make a new reservation. It was not a great experience. Despite so many available lockers closer to the door, the employee him gave us the one that was the furthest away from the door. The facility is nice though.

Annie Pétrin  |  First Impressions 
Rating:
5.0

Quick and easy checkout. Great service at this location

Clifford Richardson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michel Walsh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD LAMONTAGNE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rony Zephir  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pierre diotte  |  Overall Experience 
Rating:
4.0

Vous auriez eu une note excellent si ce sondage aurait été en français . Heureusement les employés ont été extrêmement gentils à chaque fois que nous les avons rencontrés. Merci Bonne semaine à tous. Christine Beaudette ( celle qui payait) pour ma fille Maxine Paradis

Maxine Paradis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Levesques  |  Overall Experience 
Rating:
5.0

I especially wish to inform you of the excellent work by Sam Chavrette which as been very helpful and did a great job !I plan to have the pleasure of staying in your garage for the 2020/21 season for sure !

Gilles Gravel  |  Overall Experience 
Rating:
5.0

Tout est conforme à ce que j’ai commandé sur le site internet, j’ai déjà fait la location d’un camion et le service a été aussi bon.

Marc Guimond  |  First Impressions 
Rating:
2.0

La personne nouvellement employée au service à la clientèle devrait recevoir une meilleure formation. Du debut jusqu’à la fin X 2 visites est incompétente. Par chance, d’autres employés ont sauvés le tout.

Marie-eve Cleroux  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luc Ringuette  |  First Impressions 
Rating:
5.0

Place was very busy and with social distancing, staff was working hard. Great service by everyone

Clifford Richardson  |  First Impressions 
Rating:
5.0

Awsome team, clean, good price !! Thank you so much for this experience!!

Jean Francois Baker  |  First Impressions 
Rating:
1.0

Vraiment très déçue et très mécontente! Je suis finalement reparti sans mon entrepôt puisque que l’information donnée lors de la réservation n’était pas suposement pas la bonne! Pourtant, même avec mes nombreux numéros de réservation les employés non pas été en mesure de remplir ma demande et de m’offrir mon casier gratuitement avec la location de 2 remorques que j’ai fait. malgres l’es nombreuses affiches en magasin stipulant la promotion je n’y ai pas eu droit. Je me retrouve donc sans entrepôt à 1 semaine de mon déménagement Et ce après avoir passé plus de 2h sur place a essayé de comprendre le comportement et les agissements de vos employés sur place. Aucun professionnalisme de la part des 2 employés en 6 ans d’expériences au service à la clientèle ce fut ma pire expérience client à vie ! Je suis encore choqué de la façon dont les employés ont gérer et traité la situation. Manque de respect total envers le client et ce même si j’ai été courtoise malgré les nombreuses erreurs, manque de jugement et de respect de la part des employés sur place. Un manque d’effectif ainsi qu’une ecoeurantrie face aux clients ce fait ressentir dès notre arrivé ! Les employés ce lance la balle et nous démontre clairement qu’il ne veulent pas s’occuper de nous. Je ne recommanderai en aucun cas cette succursale et je songe même à tout annulé mes services prochains avec Uhaul par peur de revivre la même situation vécu en succursale le jour de mon déménagement. Ce n’est pas parce que nous sommes en période de déménagement que le client doit être traité ainsi ! Je ferai une plainte officiel au directeur de succursale directement.

sabrina marquis  |  Overall Experience 
Rating:
5.0

Excellent!!!

Denis Theriault  |  First Impressions 
Rating:
1.0

Je ne jamais été capable de faire le Check-in en ligne comme le préposé m’a proposé de le faire si on arrivais après l’heure de fermeture. Service à la clientèle du bureau chef se fou des clients et ne font que transférer les appels à quelqu’un d’aussi incompétent que le précédent. Après 1h au téléphone j’ai du rebrousser chemin avec mon chargement de meuble et refaire encore 2h de route pour rien et revenir le lendemain. Une fois de retour, ils ont ouvert un deuxième contrat au lieu de prendre celui existant. Je me retrouvais donc avec deux locations au lieu de une. Je ne vous raconte même pas les problèmes avec le camion (qui ne sont pas encore réglé d’ailleurs). Plus jamais U-Haul

Felix Poulin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

claude vivet  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eric viel  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Christian Beauchamp  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gary Kirbyson  |  First Impressions 
Rating:
5.0

Great service from Sam and Sophie. Fantastic all around. Thank you for everything!

Cary Williams  |  Overall Experience 
Rating:
4.0

N/A

Pierre Lafontaine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Gauthier  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Marc Antoine Bourdon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger Tasse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joel Pitre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

claude brunet  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VICHITTARA KHLOEUNG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruno Gravier  |  Overall Experience 
Rating:
5.0

accueillis par le gérant pour louer un entrepôt et tout fut parfait du début à la fin.

Nathalie Sigouin  |  First Impressions 
Rating:
5.0

Keep up the good work.

DANY GAGNE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sonia devin  |  Overall Experience 
Rating:
5.0

Sam Chavrette the manager at Boisbriand is always polite , helpfull and handy. Hope to still be able to have a spot next year to store my motorhome to your facilities.

Jean Luc Falardeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denis buissiere  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert Mathew  |  First Impressions 
Rating:
5.0

Excellent du gérant Sam toujours à mon écoute

alexandre savage  |  Overall Experience 
Rating:
5.0

J aurais aimé les communiqué en français de la part de votre bureau chef

real Ouellet  |  Overall Experience 
Rating:
1.0

The service delivered by the staff was very bad. No respect for appointment and service. I don’t understand Way you keep your staff and manager.

Louis Diodati  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Normand Sauve  |  Overall Experience 
Rating:
4.0

Très difficile de réussir à parler à quelqu’un les délais sont extrêmes et planifier l’emplacement en fonction de la sortie prévu peut-être une annexe dans le contrat mais le directeur Sam a géré de façon professionnelle

jocelyn pelletier  |  Overall Experience 
Rating:
4.0

Unable to reach by phone.

Simon Bissonnette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julien Landriault  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sylvain Beaulne  |  First Impressions 
Rating:
5.0

Tanks specialy To the manager Sam and To Sophie shopworkers.

robert boule  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pierre english  |  First Impressions 
Rating:
1.0

I have never been so upset with a company. We understand COVID has put a strain on things but this is why we made a reservation. We booked a spot to park our trailer for a job that was postponed in Montreal. We called 2 days before so we knew we were taken care of and even picked a place that was 30 mins away to make it work with you all. Very happy at this point. We had to rent a special truck to get our trailer from the site to the UHaul, costing $300 extra and I paid my men hours to go do all of this. When we got to the UHaul to check in they, charged us, had us wait, told us to follow them to the back to park it. When we got back there they said: "Oh sorry we have no more spots, you can't park here." No remorse and basically said sorry, it's too bad. In the end, I wasted over $600 dollars because UHaul did not prepare or organize their space. This is 100% unacceptable and I really hope you will all make it right to a company that already can't afford these tough times. You may call me to fix this issue at 250-558-9617

Jeff Reitmeier  |  First Impressions 
Rating:
5.0

Excellent services et tout est super propre !

francois daigneault  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jean-pierre lafrance  |  Overall Experience 
Rating:
2.0

seulement 1 employé pour toute la bâtisse. ça n'a aucun sens,plus de 2h d'attente pour finir de ce faire servir. bravo à l'employé pour sa patience.

nicolas gagnon  |  First Impressions 
Rating:
5.0

Friendly and welcoming staff.

Pierre Gauthier  |  Overall Experience 
Rating:
5.0

Très bon service contrairement à ce que j’avais lu les deux personnes avec qui j’ai transigé que ce soit pour la remorque ou la location de l’entreposage tout à fait satisfaite, merci

Nathalie Tremblay  |  First Impressions 
Rating:
2.0

The staff are not friendly and they were to rude in dealing-the customesrs , its sad that a very good and nice establishement hired wrong people to take care of their business.

timothy dela cruz  |  Overall Experience 
Rating:
5.0

VERY GOOD SERVICE

luc saati  |  First Impressions 
Rating:
3.0

Merci

Sonia Dion  |  Overall Experience 
Rating:
5.0

Sam was very friendly and courteous.

groupe gmgl marketing  |  First Impressions 
Rating:
5.0

Très bon service à toute les fois que j y vais pour mais location et mon entreposage

alexandre savage  |  First Impressions 
Rating:
5.0

Facile d’accès, bon service

brigitte laflamme  |  First Impressions 
Rating:
5.0

Excellent service from a friendly and knowledgeable staff throughout the whole moving & storage process. Very clean, well equipped facility. No surprises or problems.

David Fasciano  |  First Impressions 
Rating:
4.0

Bonne expérience en général. Le seul point négatif vient soit du personnel ou votre système informatique. Tout semble compliqué et long.

pierre chaput  |  Overall Experience 
Rating:
5.0

Great service from all employees I had to deal with.

stephan patry  |  Overall Experience 
Rating:
5.0

Vert good manager

ALAIN LAFOREST  |  Overall Experience 
Rating:
2.0

It was close and clean but huge miscommunication of information on many occasions. Accessing my storage was never smooth. I am very happy I do not have to deal with this facility anymore.

patrizia lemay  |  Overall Experience 
Rating:
4.0

The manager is excellent. There is a female employee who acts as if she couldn't care less to be there...

jacqueline lebel  |  Overall Experience 
Rating:
5.0

Great service and the installation was exactly what I expected for !

Audrey Richard  |  Overall Experience 
Rating:
5.0

Service 10 étoiles !!

David Leblanc  |  Overall Experience 
Rating:
5.0

Perfect

Avantage Service 2015  |  First Impressions 
Rating:
5.0

Excellent service

chantal galbrand  |  Overall Experience 
Rating:
5.0

Very good service everytime we wen there Thank you

sylvie charette  |  Overall Experience 
Rating:
3.0

Waited almost 1h30 before getting some help, once getting To the locker it was lock bad to est another 45min .

Celine joannette  |  First Impressions 
Rating:
4.0

Very impressed by professionalism and preparedness of the staff. Great facility!

FRANK NEL  |  First Impressions 
Rating:
5.0

Bon service et personnel à l’écoute

David Leblanc  |  First Impressions 
Rating:
4.0

Entrepôt super propre. Facile d’accès. Excellent personnel

Marc Champagne  |  First Impressions 
Rating:
5.0

Service excellent, employés d'une grande amabilité.

Benoît Vandewalle  |  Overall Experience 
Rating:
1.0

Pire service à la clientèle... aucune explications concernant la location du camion ou de l’espace de storage. Attente interminable, aucunes explications des frais reliés aux locations.

Fanny Bourgeois  |  First Impressions 
Rating:
4.0

a bit short staffed that day.

VICHITTARA KHLOEUNG  |  Overall Experience 
Rating:
5.0

Great service

jonhy caporicci  |  First Impressions 
Rating:
5.0

Très bon service.

Alain Bourget  |  Overall Experience 
Rating:
5.0

The employees at the service desk were excellent.

Denise Riopel  |  Overall Experience 
Rating:
4.0

ACCESS hours for garage only the availability for an employee has to let us into the garage when he is alone in the office

jean peters architecte  |  Overall Experience 
Rating:
5.0

Sam service was good and accurate, he is the reason why it is going well at that place Thank you

christian bruneau  |  Overall Experience 
Rating:
5.0

Very clean , no dust after 5 months in storage

daniel grenier  |  Overall Experience 
Rating:
5.0

Thanks

Steeve Allard  |  Overall Experience 
Rating:
5.0

Très bon service et explications

Maxine Paradis  |  First Impressions 
Rating:
5.0

The staff is very efficient in helping to all my demand concerning my problems accessing my locker. They gave me straight answer for the location of the fourgonnette and explained the charges clearly.

marc di julio  |  Overall Experience 
Rating:
5.0

Belle expérience mais vous devez faire vos communications en FRANÇAIS et Anglais. Nous sommes au Québec et vos E-mail ne sont qu’en Anglais. Merci de faire les correctifs

Valerie Filion  |  Overall Experience 
Rating:
5.0

Very good

Jean Francois Bourret  |  Overall Experience 
Rating:
5.0

All the staff were very respectful and well advised. I had a great experience being helped by members with a hig level of professionalism. Thumbs up to the manager! Cheers Kane Kramer

KANE KRAMER  |  First Impressions 
Rating:
5.0

Thank you!

nathalie collerette  |  Overall Experience 
Rating:
5.0

Crew is very helpfull

Michel Lafrance  |  First Impressions 
Rating:
5.0

Un excellent service par l’employé qui m’a servie. Un local impeccable, des installations très propres. Merci

Denise Riopel  |  First Impressions 
Rating:
5.0

Friendly and very professional stuff. thanks

AUTO SAMSON  |  Overall Experience 
Rating:
5.0

Excellent service, Nice people

ALAIN LAFOREST  |  First Impressions 
Rating:
1.0

From 5 star services to a 1 star service with the new direction in the Boisbriand store. Why only a limit of so many characters for our comment? I have a full page of comments to post.

MARTIN ROBITAILLE  |  Overall Experience 
Rating:
5.0

Good experience

Yves Boutin  |  Overall Experience 
Rating:
5.0

Hi Tech. Super clean. Helpful personnel.

carl turner  |  First Impressions 
Rating:
5.0

thank you

michel lanctot  |  Overall Experience 
Rating:
5.0

Service clair. Rapide. Très propre

Sebastien Levasseur  |  First Impressions 
Rating:
5.0

Super service

Renovation sb Stephane Beaulieu  |  First Impressions 
Rating:
5.0

do you have a french version !!

michel lemieux  |  Reservation 
Rating:
5.0

Excellent experience

joanne zeagman  |  Overall Experience 
Rating:
1.0

Je n’ai jamais eu de retour à ma réservation .

Rejean savard mecanical  |  Reservation 
Rating:
5.0

Excellent Service

Mathieu Aquino  |  Reservation 
Rating:
5.0

Locaux en excellent état et bon service!

cuisine letuktuk  |  Reservation 
Rating:
5.0

Very friendly staff and very easy to drop off my trailer!

jessica hardwick  |  Reservation 
Rating:
5.0

Fast service, Clean setup and courteous staff

tony marquis  |  Reservation 
Rating:
5.0

Toujours avec un sourire je me suis fait servir. Tous a été fait pour me satisfaire.

marc di julio  |  Reservation 
Rating:
5.0

red carpet for me thank you. p.s. this place is so clean i move in with my sleepers.

YVES FABE  |  Reservation 
Rating:
5.0

Would of been nice that the 24 hr access be operational ! Perfect for the rest. Keep up the good work ! Sylvain.

Sylvain Bossé  |  Overall Experience 
Rating:
5.0

Very satisfied with the vehicle and the storage and all the employees we delth with were very devoted.

danye tousignant  |  Overall Experience 
Rating:
5.0

Très bon service

charles olivier  |  Overall Experience 
Rating:
5.0

S v p questions en français serait très apprécié . Personnel très attentifs très plaisant de travailler avec ce personnel compétent et qualifié très bon service je suis très très satisfait

robert ethier  |  Overall Experience 
Rating:
2.0

Your people did not answer phone calls. I called 30 minutes before arrival and was on hold for 20 minutes and no one ever answered. When I arrived there CV was nobody in the office. It then took 30

Lawrence Binding  |  Overall Experience 
No reviews have been submitted for this location.

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