Customer Reviews for U-Haul at Yale Ave

3,204 comentarios

3303 S Yale Ave   Tulsa, OK 74135
(33rd and yale half a mile north of promenade mall on yale )

(918) 749-7525

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(918) 749-7525

3303 S Yale Ave
Tulsa, OK 74135
(33rd and yale half a mile north of promenade mall on yale )

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

need receipt emaled to customer

KAREN C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
3.0

Customer did not leave a comment.

Ty F. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

CARMEN M. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN B. 
Rating:
5.0

Excellent service and equipment.

JENNIFER G. 
Rating:
4.0

The guys were great

Peggy E. 
Rating:
5.0

Customer did not leave a comment.

Janine S. 
Rating:
4.0

Customer did not leave a comment.

Floy B. 
Rating:
1.0

Customer did not leave a comment.

Dyanna M. 
Rating:
5.0

Customer did not leave a comment.

DEVANTE K. 
Rating:
5.0

Super cheap trailer rental. Everything went smoothly.

MICHAEL A. 
Rating:
5.0

The guys were great. Very helpful and courteous

Jonathan B. 
Rating:
5.0

Love Ben and his staff …always top notch and this is why I come to this location

shelly K. 
Rating:
5.0

Customer did not leave a comment.

KEMP R. 
Rating:
1.0

The whole uhaul experience was an absolute nightmare. I will never ever again.

Lindsey J. 
Rating:
5.0

Customer did not leave a comment.

BRIANMICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

LORENZO R. 
Rating:
5.0

Customer did not leave a comment.

Leroy S. 
Rating:
3.0

We reserved from the Peoria location and we showed up the guy was rude and told us they don't have pickup trucks never have never will bye

CHAD D. 
Rating:
4.0

The seats were covered in dog or cat hair. Needed to wash the bugs off the windshield.

ALMIE L. 
Rating:
1.0

Have the person that is renting the equipment check that the tail lights work correctly on the equipment being rented after connecting the equipment to the customers truck. Also have the employee explain where to put the rental equipment upon return.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

JULIANNA D. 
Rating:
5.0

Awesome store and Ben was very helpful and professional

SETH C. 
Rating:
5.0

Customer did not leave a comment.

Kyle B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

Have more locations like the drop off location and more people like the owner of the location we dropped off the trailer to. Unlike the place I picked up the trailer from. The owner was the only person at that location and every time he had a customer he had to stop, tend to his customer and then come back to help me. I fully understand the owners main business comes first but even though I am renting from Uhaul I am still his customer. He was not rude to me but I could tell he was a bit frustrated. Again he was cordial enough to me but there was too much going on. One place I was really impressed with was a full Uhaul facility. They are located in Westview,MD. They had probably all the product you sell. I bought boxes and a ball hitch receiver and was tempted to buy more. The place was immaculate and the lady I dealt with was very friendly and helped. They also had an impressive yard with many vehicles to choose from. The facility was very impressive.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

BRENDA L. 
Rating:
5.0

Customer did not leave a comment.

todd R. 
Rating:
5.0

Customer did not leave a comment.

Glory Q. 
Rating:
5.0

Customer did not leave a comment.

Randi M. 
Rating:
5.0

Nothing good customer service.

Darchelle O. 
Rating:
5.0

Customer did not leave a comment.

RONALD W. 
Rating:
5.0

Customer did not leave a comment.

Radiance L. 
Rating:
5.0

Once again the worker makes the difference. I prefer this location because of the hard working and professional workers.

Arthur H. 
Rating:
5.0

The manager was Great and the van ran good, but there was dog hair in the passenger seat and I was bit on the legs by fleas when I drove off in the van, but didn't have enough time to turn around and exchange it.

BRANDON W. 
Rating:
2.0

Been waiting on my refund since Sun. Called the ofc for the 2nd day in a row and Ben Honeycutt hung up on me😡

dianhan C. 
Rating:
5.0

Customer did not leave a comment.

Joshua K. 
Rating:
5.0

I am not very savvy with smart phone but helped navigate it and it turned out be a pleasant experince.

BOBBY S. 
Rating:
2.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

No need to improve anything. Customer service was beyond excellent!! Vehicles clean and ran well. Overall a perfect experience that would keep me from going anywhere else and recommend to everyone i know

Jeffery F. 
Rating:
4.0

The general manager was very helpful and accommodating. He was also very effective and efficient, making our move a smooth process.

Vivian N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
4.0

Thomas was very helpful & friendly.. Answer all my question

Katona T. 
Rating:
5.0

Showed up at 7:50 and they closed @8;00 they took the trailer and made sure we were good

Anthony P. 
Rating:
5.0

Ben the manager was very sweet and helpful! Helped me switch to the proper size trailer I needed! Thanks Ben!!

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH D. 
Rating:
5.0

Customer did not leave a comment.

DAVINA V. 
Rating:
5.0

The worker is very professional and very hard working. I've been to other locations where workers are rude but that's not the case here. Take good care of this employee. Workers like this are hard to find.

Arthur H. 
Rating:
5.0

No problems and it was fast and easy to get what I needed

RONNIE B. 
Rating:
3.0

Customer did not leave a comment.

Kelsey H. 
Rating:
5.0

Customer did not leave a comment.

ANGELICA R. 
Rating:
5.0

Customer did not leave a comment.

Erin H. 
Rating:
4.0

Customer did not leave a comment.

Rhonda L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
5.0

The guys there were very helpful and friendly. Chris in particular was great, He had a good attitude and didn't seem to get flustered when it was busy. I would highly recommend this location to anyone!

Geoffrey P. 
Rating:
5.0

Customer did not leave a comment.

KATIE M. 
Rating:
5.0

Ben the manager at this location was excellent! He exceeded my expectations with getting my trailer hitch installed. He was able to get me taken care of on a very busy Saturday. Ben provided excellent customer service and I would highly recommend this Uhaul location.

Amanda K. 
Rating:
5.0

Awesome customer service and very helpful 10 out of 10 in my book

Richard D. 
Rating:
3.0

Customer did not leave a comment.

BRUCE C. 
Rating:
3.0

Products are great, but phone customer service is the worst. Trying to talk with someone who can help is difficult at best. Really need to focus on the customer.

Charles K. 
Rating:
2.0

They charged my day and time, because the customer still had the truck, I was supposed to pick the truck up at 8a.m. But couldn't pick up until 1p.m. The next day. It's not they guy who works there problem but thought he would have done something since I couldn't get the truck 5 hours later. And I booked all this on your website and the truck and location were both wrong! Last but not least the tail lights are broken out on the driver side. Should have that fixed. I asked one of the guys working there he said should be fine. Will not be coming back!

Andrew W. 
Rating:
5.0

Customer did not leave a comment.

TYLER S. 
Rating:
5.0

Customer did not leave a comment.

Fred W. 
Rating:
3.0

I personally think a u-haul should not be that expensive but it is what it is. Y'all have to make your money somehow but you aren't helping people with their situation. Moving is already stressful and you guys personally charge too much. I would not recommend a u-haul unless in dyer need.

Veronica G. 
Rating:
5.0

If it's not broken don't fix it. It was a good experience.

Arthur H. 
Rating:
5.0

Customer did not leave a comment.

steve S. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Ben and Chris are amazing! I needed to move fast and have a hitch installed to pull a trailer. They fit me in and got me on the road!

Heather M. 
Rating:
5.0

Customer did not leave a comment.

Stacie V. 
Rating:
5.0

The location I was scheduled to drop off was B and B small engine repair. Before I left to San Antonio I stopped at their location to see if I would be able to drop if they were closed. They said call the after hours number and they would open gate. No answer all day. Thanks to Chris at South Yale uhaul we were able to get the drop location changed and now can use our vehicle again sans trailer. Thank you Chris

Wayne A. 
Rating:
5.0

The drop off process was quick and easy! The gentleman was very thorough and friendly!

Ladonna S. 
Rating:
3.0

Customer did not leave a comment.

CORBIN S. 
Rating:
4.0

They said they would refund me for the dolly

Michael C. 
Rating:
3.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

Great experience

CHRISTOPHER J. 
Rating:
5.0

The employees here were extremely helpful and professional. My truck was ready quickly. It was a great experience.

Kelly O. 
Rating:
5.0

An overall great experience

Brad G. 
Rating:
5.0

Customer did not leave a comment.

Brian I. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN P. 
Rating:
5.0

Customer did not leave a comment.

ANDREW E. 
Rating:
5.0

Appreciated the very friendly staff and the ease of renting a truck for a couple of hours. Certainly will recommend this branch of U-Haul

ANDREW E. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
5.0

Nothing. Everything was superb.

Logan Q. 
Rating:
5.0

Customer did not leave a comment.

DENNIS S. 
Rating:
2.0

The truck smelled like cigarette smoke and was covered with ash. Also it was parked on top of the petroleum tanks

REBECCA M. 
Rating:
4.0

Customer did not leave a comment.

Carol D. 
Rating:
5.0

Customer did not leave a comment.

Mary G. 
Rating:
1.0

There was no dolly in the truck when we picked it up and we were not told that there was supposed to be a dolly in the truck because I had told the person who gave us the keys that I did not want to rent one (we had our own). Then, the next day, after we returned it, I was charged for a dolly which was not in the vehicle to begin with. On top of that, I ordered two packs of moving pads and a tv box. The pads were in the truck and returned, however, there was no tv box in the truck to use when we got to the moving location. When I called the location to ask about the dolly charge, she was rude and not helpful at all. We have told her to go back and look at the cameras because there was no dolly, but I have still been charged.

Austin M. 
Rating:
5.0

The sales person was awesome! Friendly, fast, helpful and efficient.

betsye C. 
Rating:
5.0

You guys were wonderful. Ben was very helpful and professional. Thank you

Michael N. 
Rating:
5.0

Good

JOSEPH T. 
Rating:
2.0

The check engine light in the van was on, the parking break was broken, I purchased insurance and once I got stuck in the mud was told by the employee at this store that it would cover a tow. I wait 20 minuets after filling out an emergency help form online only to find out it actually doesn't cover a tow. The employee was nice initially but it was not a good experience overall.

Allison W. 
Rating:
4.0

Customer did not leave a comment.

Philip B. 
Rating:
4.0

Customer did not leave a comment.

BRIANNA R. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Just keep up the good customer support. Most of us in need of renting moving equipment are already stressed and that positive attitude has a calming effect.

THOMAS N. 
Rating:
5.0

Customer service was excellent! The truck was clean also just had a slight smell of smoke. All in all I was very impressed by the professionalism of the staff and by how friendly and nice they were. I'll definitely be using Uhaul again! Bravo!

Clint B. 
No reviews have been submitted for this location.

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