El cliente no dejó un comentario.Richard M.
Customer Reviews for U-Haul at Van Buren
Riverside, CA 92503
(WEST OF THE 91 FWY 1 BLOCK)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.STEVE N L.
El cliente no dejó un comentario.Heather K.
El cliente no dejó un comentario.William R.
Great customer service!Jesse P.
Great service, equipment is very goodAlex D.
Chris was very professionalDONALD M.
El cliente no dejó un comentario.Virginia F.
El cliente no dejó un comentario.Oscar R.
Although the 5x8 trailer was in good condition, I am very disappointed that the price to travel out of the state of California was so high at 1000$ Just for the trailer. I had previously rented a 6x12 trailer to go out of state for 274$ total. Again I am disappointed in the price gouging.Hannah S.
El cliente no dejó un comentario.STEVE H.
The customer representative was amazing helpful and took care of me I was very satisfied with the five hour. I rented a trailer for props to this individual young Latino or Hispanic individual. Make sure I was satisfied with the rental and happy I cannot complain amazing customer service from himRobert C.
El cliente no dejó un comentario.JUan V.
El cliente no dejó un comentario.Gerardo A.
El cliente no dejó un comentario.Lily L.
Customer service was excellent. Keanna was very helpful, and patient.Lasonja C.
El cliente no dejó un comentario.Sandra T.
Great experience!Ruth W.
El cliente no dejó un comentario.Brenn A.
El cliente no dejó un comentario.Andrew N.
El cliente no dejó un comentario.Rosa G.
El cliente no dejó un comentario.Garry M.
Awesome people, quick registration online, quick check in ðŸ‘ðŸ¤—Arlene R.
El cliente no dejó un comentario.Christina D.
I was overcharged for something I still don't knowGustavo V.
El cliente no dejó un comentario.David B.
I rent equipment regularly and often. However, when it comes to auto transports, I generally go the the Van Buren Uhaul because they have the 7.5 trailer in inventory. That's the only auto trailer that I use.Michael A.
Very professional and friendly.Mark W.
Very disappointed . Likely will not be doing business w UHAUL again. I have rented in the past w no issues for towing. This time I rented and did not realize the pin was locked for towing and I wasted $50 for 12 miles. I had to return it and was still charged when I do even get to use it. Last time w UHAULCarmen P.
El cliente no dejó un comentario.GLENN G.
Recommend to any walk-ins to reserve and check-in online and it will speed up turnaround time.JOHNNY D.
El cliente no dejó un comentario.HUMIRA F.
Employee attached trailer not aceptable to drive. Trailer plate light was hanging outside covering some of the plates numbers told employee about it he said not to worry take everything will fine. but until told that was not aceptable employee replaced with one in acceptable condition. Employee needs training or retraining about equipment condition and safety hope feedback helps to improve customer serviceJUAN L.
El cliente no dejó un comentario.Katherine L.
Great location with a variety of equipment.Dylan H.
I waited one hour on hold with headquarters to schedule this trailer. No answer. Couldn't make the web site work. I made an account. But it would not let me go any further. So I drove to the place to schedule. ANSWER THE DARN PHONES.EDEN B.
El cliente no dejó un comentario.Romie C.
El cliente no dejó un comentario.tom C.
El cliente no dejó un comentario.DENISE B.
El cliente no dejó un comentario.DAVID J.
Zach was great and very helpful! Good customer service! Quick and friendly.Mary Grace S.
Maybe some free nachos would be nice ðŸ‘Samuel M.
El cliente no dejó un comentario.Danette A.
El cliente no dejó un comentario.Galeb E.
El cliente no dejó un comentario.CHARLES E.
El cliente no dejó un comentario.Mark R.
Pick up and return was very easyMartin S.
El cliente no dejó un comentario.Tad H.
El cliente no dejó un comentario.LAURA C.
Staff more than 1 person at counter on weekends!!!Felix M.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Martial M.
El cliente no dejó un comentario.Heather K.
El cliente no dejó un comentario.BARBARA J.
El cliente no dejó un comentario.MICHAELLOUIS S.
El cliente no dejó un comentario.Luis F.
El cliente no dejó un comentario.James C.
Good customer serviceJUAN S.
El cliente no dejó un comentario.Nicholas G.
When I realized I was not going to make it by the time I had expressed on a 4 hour rental, I called, but the cost was lower then what I was quoted over the phone. Gracias.Kristen F.
Great customer service all ways and super friendly and cleanJerome B.
El cliente no dejó un comentario.Laura G.
El cliente no dejó un comentario.Lorie H.
Be more aware of when people enter the buildingAbigael L.
We requested a dolly to move our appliances when we got to the house we had a small dolly and could not move any appliances so that was disappointing , the young lady told us it was the large one when i called they told me there would be a couple of straps secured to the side on the inside nothing there and last but not least 2 gentlemen that were there had no customer services skills at all over all very disappointing maybe the staff that respond on messenger can show them customer services skills as like heather, Nicole, the staff that responded to us quickly when I sent a message I was charged for terrible service and was not able to complete the move and had to pay the 2 men 250.00 each for the day kincluding the truck fee lesson learned.Annette T.
El cliente no dejó un comentario.TAMMY P.
Everything went really smooth, from making the reservation online, to picking up and dropping off my rental. The staff is friendly and professional. Will definitely use U-Haul again.Francisco L.
Very helpful staff thank you for all of your helpMiguel A.
El cliente no dejó un comentario.eden A.
I was there early to pick up a trailer. I was not able to pick up trailer because lights weren't going on with plug in on my truck. I had someone else come to pick up for me with their vehicle. Lights on trailer weren't coming on. I had another one of my helpers come with his truck but same problem. Come to find out, wires on plug of trailer were broken away. Wasted 2 hours and had to pay my workers for time they spent at u haul store instead of helping meSTEVE L.
El cliente no dejó un comentario.CLAUDINE B.
El cliente no dejó un comentario.JUAN G.
El cliente no dejó un comentario.ASA L.
Very friendly and helpful staff, thank youAndrew V.
El cliente no dejó un comentario.LORENA A.
Do a walk around with the customer for any existing damage prior to the customer leaving rather than putting that burden directly on the customer.Linda C.
El cliente no dejó un comentario.Rodney L.
Great job guys. Thank youRonald S.
El cliente no dejó un comentario.Eva M.
I don't think I recommend this location always is just one employee and always busy I think they don't have the time for the service or clientsOswaldo T.
El cliente no dejó un comentario.MICHAEL G.
The only thing I would like is that in all the stores they only allow us to leave the trailer at any time after sawing. obviously without exceeding the limit from which it was rentedDiego M.
Took a long time in store to rent the equipment. The drop off was smooth and quickJeffrey M.
everything went wellJames W.
Very courteous and knowledgeable. Easy in and out. Always rent from same location. very satisfied.Joe J.
El cliente no dejó un comentario.Billy H.
The girl in the yard was amazing. She was awesome getting me out of there quickly. The guy behind the desk was so patient with the customer ahead of me who was complaining about everyything she could think of....... Amazing uhaul. I will stop going to Corona uhaul that has terrible customer service. Will go to Riverside from now on.Mark J.
The shop can use a larger lot.ROLANDO A.
El cliente no dejó un comentario.MICHAEL G.
El cliente no dejó un comentario.Benoit F.
Zack was kind to trace a "running light" problem, which was a fuse on my truck's panel. Anyways, everything worked great. ¡Gracias!Michael A.
It would be really nice if this location answered there phone. I waited 25 mins. and then was hung up on with no person even answering the phone to ask if I could hold or with a better time to call.Seana S.
El cliente no dejó un comentario.MArco L.
When I dropped off my truck it was really nice experience and guy who helped with everything was best!Gatis P.
El cliente no dejó un comentario.Carol S.
Very professional employees, checkout/checking very quick.Kenneth S.
El cliente no dejó un comentario.Matthew M.
Check in and check out were very quick and streamlined. Overall a very safe and clean experience.Daniel S.
El cliente no dejó un comentario.Toni L.
Servicios adicionales en esta ubicación
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