All the Uhaul employees I got to talk with were professional, curious, and very helpful. Made everything about renting the truck very easy. 10 out of 10 for all of them!MARK S.
Customer Reviews for U-Haul at Tel-Nine
Southfield, MI 48033
(@ 9 Mile Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Keep your pleasant General Managers they are Great!TONYA R.
El cliente no dejó un comentario.Dianne D.
Everything was greatMichael F.
Introduce the truck and features; offer advice on packing the truckMichelle B.
They need to look at the brakes on the truckSteve H.
The location was good and the employees there were very friendly. I would use this location again.Brian V.
El cliente no dejó un comentario.Darnell O.
El cliente no dejó un comentario.Nicholas C.
El cliente no dejó un comentario.CURTIS S.
Fairness, equality, better customer service So I came in to get my trailer heard employee on the phone with a customer asking when are she going to bring it back she was already two hours over he said Just to hear her say what time y'all close he said he would wave the late fees for her bring it in before they close the only problem is I too was late returning my trailer back at 1130am I got there at 1146am 16 mins after how come I was charged $9 and my late fees wasn't wave yes he did call me beforehand to return trailer I missed two calls answered third asked him if 15 mins over was I good still because if not I would of thought I would be giving same opportunity to bring in before closing why wasn't I?Paul L.
Great customer service!Michelle J.
I appreciate Jeffrey and his staff. They're polite and nice. Jeffrey made sure to go above and beyond to help me get a moving vehicle. On these hot summer day he also offered cols water. Thank you kindly.Tamika P.
El cliente no dejó un comentario.Karen H.
The staff was excellent and very helpful! A great customer service experiencedonald M.
We were charged to much no gas in truck paid less last time representation was awful from managementLASHON C.
El cliente no dejó un comentario.MARIA K.
El cliente no dejó un comentario.Kurtis P.
El cliente no dejó un comentario.Adjol M.
El cliente no dejó un comentario.ASHI A.
El cliente no dejó un comentario.Daniel W.
El cliente no dejó un comentario.Kassem C.
El cliente no dejó un comentario.Milford N.
El cliente no dejó un comentario.JAMES W.
From the service at the counter picking up and the service I received from returning was excellent!! Job well done guys!! I'm a very satisfied customer.Felicia F.
El cliente no dejó un comentario.Diane G.
El cliente no dejó un comentario.Dongwoo L.
El cliente no dejó un comentario.ANTOINE Y.
Have a line for corporate customers only. We are usually in a hurry and on a time limit to get in and on the road.Annette H.
Let the customer know to use the app when returning the rental after hours.Steven M.
Great customer service. And the truck was pretty good tooRAINELLE V.
Congratulations for your employer s, very good job.👏🏻👏🏻👏🏻👏🏻👏🏻KASSIA D.
low tire indicator was inoperable on my truckHenry W.
El cliente no dejó un comentario.Stephen P.
El cliente no dejó un comentario.Joy J.
El cliente no dejó un comentario.KAREN R.
El cliente no dejó un comentario.Eugenia B.
El cliente no dejó un comentario.Dianne D.
El cliente no dejó un comentario.gregory W.
El cliente no dejó un comentario.tiffany B.
Truck shook like mad. What a 14 hour nightmare to driveAdam M.
The truck wasn't clean in the back. I realize that mistakes happen, and employees are low so I want count it against you this time. Overall, great customer service.Belinda T.
Everything met my expectations.frances B.
Very friendly and helpful staff. They are the best!!Mehdi M.
El cliente no dejó un comentario.Andrew B.
El cliente no dejó un comentario.Barbara B.
Free bottle of waterAlan G.
El cliente no dejó un comentario.Martin D.
El cliente no dejó un comentario.Samantha B.
No problems at all.Percy K.
El cliente no dejó un comentario.TYLER ALEXANDER- K.
El cliente no dejó un comentario.Hassan A.
Sending a receipt for the final charges would be nice, but overall experience was outstanding!Manjunath P.
Return was not easy...Damon C.
El cliente no dejó un comentario.Remus R.
The truck was nasty and smelled of smoke. An I don't know how Uhaul do there miles, but I only went from 11mile rd & telegraph to 8 1/2 mile rd lahser rd abd was told that's 18 miles..Cherish T.
The guy working was by himself and did an excellent jobPamela B.
As stated, Matt was great, this lady here called me no less than 5 times telling me I better get the truck back and it was not okay for me to have it. I should file a harassment case against this lady. I was clear about me dealing in Wyoming and I would not be back to close to closing time. She continued to call and harass me all day.Jack G.
Brandy was very unprofessional she had an terrible attitude the whole time while servicing me she was on her phone as well she wasn't friendly or welcoming I've been renting from this location for a long time but she made me feel like not returning to do any more businessEnchelle C.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.OMARI W.
The individual at the counter was helpful and accomadating; overall a good experience, great customer service.Kevin M.
Very fast ordering online, pick up and drop off was easy. Maybe give a discount if you've used under 50 miles or retuned the truck in under 2 hoursRAJESh T.
No problems service was great.Adrian P.
El cliente no dejó un comentario.Susan J.
Great owner the man is cool as hell always working to give the best serviceLEVORNE DAVID R.
El cliente no dejó un comentario.MICHAELDAVID W.
Nothing, all went very smooth !Gary B.
El cliente no dejó un comentario.Myra B.
The trucks are not maintained well. The truck I rented broke down twice and I was only driving 4 miles from each location. I was on hold with roadside assistance for over 20 minutes and never reached a live person. This caused great issues with my movers because they were on a 4 hour contract. Total disaster!Kimberly P.
Amazing and quick service!UGishia P.
El cliente no dejó un comentario.Douglas M.
El cliente no dejó un comentario.Jordan P.
I Don't know " They were Super NiceJoan P.
El cliente no dejó un comentario.Muhammad A.
El cliente no dejó un comentario.Isaac V.
El cliente no dejó un comentario.Monnika P.
El cliente no dejó un comentario.Charles C.
El cliente no dejó un comentario.JAMES H K.
El cliente no dejó un comentario.Stacy W.
If uhaul truck can be updated with 1. Cruise control and 2. Backup camera, it will be much better experience.TINTIN Y.
Everyone was friendly, knowledgeable and quick!Lisa R.
El cliente no dejó un comentario.Darious B.
El cliente no dejó un comentario.jesse C.
Both CSR(s) were complaisant. The lady who started my reservation confirmed that the gas tank was at a quarter of a tank however it was just under that. I had to stop at the gas station prior to starting the rental but I was charged an additional $10.00 when I brought it back exactly the way I got it. When checking out the evening person was extremely combative and overwhelmed with the five customers in the lobby. She said was rude and kirt. I most definitely will try another location. The experience was extremely unpleasant. The cost was not worth the attitude and irritations.Sharlitarenee J.
Help the customers and hear them out! Show kindnessJanis M.
El cliente no dejó un comentario.Milford N.
Vendor did send post receipts as requested to. Vendor left equipment in the van that prohibited full use of rented vehicle. They agreed to reduce price, but no receipt means no verification.Gavriel S.
El cliente no dejó un comentario.CHRISTIANCAIN H.
Everything was greatdeon C.
El cliente no dejó un comentario.Van M.
El cliente no dejó un comentario.Samory B.
2 team members one named Kayla and another tattooed lady need customer service training and improve their people skills. Truck that was given to me that had a bad transmission and did not want to start each time it was shut off. I complained to Kayla and the other lady and they both had bad attitudes and bad personalities. Kayla even hung up on me when I asked for her last name to complain to corporate uhaul about my treatment. I told both of them that I was reporting them ymto corporate uhaul.DOUGLAS L.
El cliente no dejó un comentario.ronald S.
Excellent serviceKelli D.
The staff was very helpful and friendly. I was two hours late returning the equipment and it was not a problem. I would patronize this location again.Saundra P.
Very easy to do business with this store!Deborah M.
El cliente no dejó un comentario.Damon H.
Jeffrey, the service rep, was professional, expedient, and competent. The service provided was fast and accurate. He made great suggestions which helped me move my house more efficiently. Thank you for the great service!Jerard C.
I have not received receipt yet. Why? I ordered furniture pad via online but recipient and rep said that there were no furniture pad. But I saw furniture pad there. I will never use this.Keiichiro K.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
¡Tenemos la selección más amplia de la industria!