El cliente no dejó un comentario.Denise G.
Customer Reviews for U-Haul at Lincoln Way East
Massillon, OH 44646
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Keep up the good work!Dan B.
The employee was terrific!Marlene M.
El cliente no dejó un comentario.Catherine K.
Best service ever! I rent a motorcycle trailer on a regular basis and the girl there knows which one I prefer and when I register the wrong one line she knows and always asks if I the want to change it.Barb A.
Truck seems to be sluggishKenn D.
Improve gas Mileage just kidding 😂Marilyn S.
El cliente no dejó un comentario.paul C.
El cliente no dejó un comentario.Danny C.
El cliente no dejó un comentario.Kenneth J.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.Robert G.
Please check your rentals and ensure the appropriate dolly is included in the rental. I was charged $10.00 for an appliance dolly but got the utility dolly instead. I called the store and left a message requesting a return call. That was over an hour ago. I know mistakes happen, but I would like this resolved as it happened last Saturday.Lisa H.
El cliente no dejó un comentario.Patrick T.
Very limited parking area. Several trucks were being returned at the same time - making the lot very congested. But there isn't much that can be done about that. Very good experience overall.Joe R.
Make sure that all the equipment ordered is in the assigned vehicleKenneth D.
El cliente no dejó un comentario.richard K.
El cliente no dejó un comentario.melissa R.
The return was a breeze and very friendly people!garry G.
El cliente no dejó un comentario.Claudia M.
You may want to consider the late out. If there are multiple vehicles in the return lane, the is barely enough room to get a cargo van out. The larger trucks could not be moved until that lane is cleared. I could not give you and excellent rating, because I had nothing to compare it to. Your review questions are purely focused on the location, with no mention of the staff members. Which means that they are not getting acknowledged for the poor or excellent service that they provide. Joshua at the Massillon Ohio, Lincoln way East location provided excellent customer service.Duane C.
El cliente no dejó un comentario.Tim S.
El cliente no dejó un comentario.Douglas V.
El cliente no dejó un comentario.Sylvan J.
El cliente no dejó un comentario.Scott R.
El cliente no dejó un comentario.Heather N.
El cliente no dejó un comentario.don T.
El cliente no dejó un comentario.Rex K.
Trucks are old and in poor condition. Door and window seals were loose so the inside of the cab sounded like a wind tunnel. The last 2 trucks I've rented there sound like they have exhaust issues. Latest truck the radio didn't work properly.LARRY G.
El cliente no dejó un comentario.alton W.
El cliente no dejó un comentario.BEN I.
The after hour return process is ridiculous. Way too many hoops to jump through, seems like a way for U haul to try and make a quick 20 extra dollars. One simple numerical mistake and boom 30 dollar charge. Scam!!!robert L.
El cliente no dejó un comentario.jeffery D.
My U-Haul was dirty an smelled like cigarette smoke. Windows had a nasty film on the insides. Will not rent from this location again.Danielle S.
El cliente no dejó un comentario.JERRY M.
El cliente no dejó un comentario.JERRY M.
El cliente no dejó un comentario.Jake B.
El cliente no dejó un comentario.Aaron E.
Your staff was excellent and the equipment. Was clean and ready when I arrived.Jennifer H.
Kyle did a great job.Christopher S.
El cliente no dejó un comentario.Tina L.
The lady that was there checking vehicles in and out was very rude. I parked to fill out my online check in and she told me I couldn't park there and I had to move my vehicle off the property once I get the truck. Needless to say I drove 30 mins just to rent a vehicle today and I won't be renting from this location again.Tessa S.
Have the truck at the location when I go to pick it up instead of sending me to another location to get a truck that's further away from my destination and still charging me the extra miles and gas that I have to drive cause you promised me a truck in a location that is the closest to my destination.Larry P.
El cliente no dejó un comentario.Tim W.
El cliente no dejó un comentario.Joel R.
El cliente no dejó un comentario.John M.
Joshua went above and beyond to make sure I had a good experience. Apologized for any delays, and explained the process throughly. He did a great job!Whitney R.
El cliente no dejó un comentario.Melissa E.
El cliente no dejó un comentario.Mark K.
Returning system sucks!Hesus H.
El cliente no dejó un comentario.Kevin J.
Excellent Service. Jordan is Awesome.Daniel B.
El cliente no dejó un comentario.Ryan C.
Very niceFaith R.
Was treated so good we'll use the business againDebra A.
El cliente no dejó un comentario.Derek T.
El cliente no dejó un comentario.dale F.
El cliente no dejó un comentario.DANIEL K.
Just was disappointed my tire pressure light came on then the warning light. I wasn't able to see mileage to adjust or verify my cost of my trip.Kimberly J.
El cliente no dejó un comentario.Justin K.
El cliente no dejó un comentario.Roy S.
People were absolutely fantastic and very helpful.Clayton C.
These employees are on it! They are helpful and professional!!Douglas B.
Rented a 10 foot box van, which has no loading ramp. Would be a lot of help to have some type of ramp ( like a folding ramp or something)Vernon F.
El cliente no dejó un comentario.Stanley A.
Service was prompt, and professionalrandy W.
The tire light was on. The tank was NOT full when I got the truck. Paid for furniture dolly it was not in the truck and no ramp to walk up into the truck. Worst uhaul experience I have ever had. I will not use this location again. I will encourage others to go elsewhere.Brenda N.
El cliente no dejó un comentario.dakota W.
No issues, very friendlyLarry K.
El cliente no dejó un comentario.Mary B.
Great service!Raelene D.
The horn didn't work, the seat belt alarm kept sounding off the entire time I drove the truck, I drove 12 miles and pumped 2 gallons of gas back into the vehicle and was told I did not put enough gas in, this equates to the truck getting 6 miles per gallon, ridiculous! I will not be renting here any longer and will be sure to give you plenty of advertising. The truck was unsafe, front end did not respond to the steering wheel. Fix your trucks! You have unsafe vehicles on the road!!!!Don F.
It was a great experience. I wouldn't change anything.robert E.
The workers were very nice and got me in and out of the store quickly. Will definitely use them again.melody W.
the equipment was clean but oldLeonard K.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.KEVIN I.
Hard to say. I got there to drop off the truck after midnight and a long day of loading and unloading. Maybe a pushbroom to sweep out the cargo hold would be helpful, but some idiot would probably use it to sweep broken glass from a toppled cabinet or something onto the lot.Bret H.
El cliente no dejó un comentario.Wayne D.
Smooth and easy rental process. Friendly staff.Geoffrey B.
El cliente no dejó un comentario.DAVID P.
Customer service made it easy to rent and return. Great friendly staff.Vincent H.
Have designated customer parking.Jennifer G.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.Mason K.
El cliente no dejó un comentario.James G.
Manager was very professional and nice.Mahlon S.
El cliente no dejó un comentario.Kate N.
Clean the truck better. Seats and steering wheel were sticky and it stunk like dog and cigarettes. The people there were very friendly.Jimmy J.
I loved who helped me she was great !!! So was the new girl !!!Ariana N.
El cliente no dejó un comentario.Timothy M.
El cliente no dejó un comentario.CHRISTIAN C.
We had a reservation at the Whipple store. They double booked our truck and when we got there no trucks were available for us. We were quite upset as we needed it at that time that day. We won't use unhaul again ever nor will we recommend them.Richard M.
El cliente no dejó un comentario.ALICE P.
Good service, friendly employees. Truck was difficult to start but not employees fault.Cathy N.
Fix steering almost unsafe to drive because of how loose it isAlyssa S.
El cliente no dejó un comentario.Rebecca A.
El cliente no dejó un comentario.Tabitha S.
El cliente no dejó un comentario.David S.
Servicios adicionales en esta ubicación
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