Comentarios de los clientes para U-Haul at Knox Abbott

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul at Knox Abbott

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

charles M.
Clasificación:

El cliente no dejó un comentario.

Kevin C.
Clasificación:

I had to change pick up locations because of equipment availability. Not a big deal but inconvenient.

Roger P.
Clasificación:

El cliente no dejó un comentario.

Gene G.
Clasificación:

El cliente no dejó un comentario.

Darien I.
Clasificación:

El cliente no dejó un comentario.

Scott T.
Clasificación:

I was hoping the representative might be wearing a mask when I walked in. Indoor space with not a tremendous amount of ventilation.

JOSE P.
Clasificación:

The ladie I was so rude

JULIUS M.
Clasificación:

El cliente no dejó un comentario.

WILLIAM H.
Clasificación:

Nothing to add.

Phillip S.
Clasificación:

The cost estimate on the phone was much lower than the estimate that was calculated during vehicle pickup. Thomas the uhaul person during pickup had a lousy attitude! Additionally he would just keep repeating “that's what the computer says”. He ruined my experience. The young women during drop off was good though.

William W.
Clasificación:

El cliente no dejó un comentario.

David H.
Clasificación:

El cliente no dejó un comentario.

Adai Q.
Clasificación:

El cliente no dejó un comentario.

KEVIN B.
Clasificación:

Thanks for a great experience with this recent transaction!

Tina B.
Clasificación:

UHAUL representative Shar failed to have on a mask. I was very surprised especially since this location is supposed to be a corporate site. In addition, there only one person during a busy day - Saturday.

Charles E.
Clasificación:

Just what I needed. When my car broke down on the highway, I needed a trailer to recover it. Uhaul representative quickly completed the paperwork and expertly attached the trailer to my vehicle. Return was quick and easy. Very satisfied.

CHRISTOS W.
Clasificación:

El cliente no dejó un comentario.

John G.
Clasificación:

Professional and EXTREMEMLY helpful staff. Quick processing for pickup and drop off. Well stocked and abundant supplies. Friendly and welcoming team.

John G.
Clasificación:

Add aerodynamic fixture to front if trailer to improve towinf efficiency and gas mileage.

David W.
Clasificación:

Never have had any problem with this location over the years. They do a very good job.

Jonathan K.
Clasificación:

El cliente no dejó un comentario.

STACEY B.
Clasificación:

El cliente no dejó un comentario.

Sarah A.
Clasificación:

El cliente no dejó un comentario.

Kevin F.
Clasificación:

Employee was very outnumbered. lot of customers and phone ringing off the hook. He stayed calm. Spoke to everyone and hurried everyone along. Did a outstanding job.

Catherine T.
Clasificación:

El cliente no dejó un comentario.

Kathryn H.
Clasificación:

I rented a cargo van for $19.95 for 4 hours. It sounds like a great deal except you also pay $0.89 per mile and top up the gas tank, so it ends up being pretty expensive. Everything was all right though until I returned the vehicle and after walking out of the office I checked my receipt and found that manager Matt Brazell had charged me an extra $4.88 for gas. I had him come out to the truck again and sure enough he was wrong and refunded me the extra. I wonder how often he adds the extra. I won't trust him again.

TAYLOR H.
Clasificación:

El cliente no dejó un comentario.

Jennifer B.
Clasificación:

El cliente no dejó un comentario.

Craig D.
Clasificación:

Staff and service excellent!

Patrick J.
Clasificación:

El cliente no dejó un comentario.

David B.
Clasificación:

El cliente no dejó un comentario.

Deborah T.
Clasificación:

I was well pleased with the young man who helped me he was very nice and helpful. This place was very clean and they had all the things I needed.

Craig C.
Clasificación:

The trailer had extremely rusty safety chains and the lift handle on the trailer tongue was missing when I picked it up.

Roberta C.
Clasificación:

Great service. Very helpful.

GILES W.
Clasificación:

El cliente no dejó un comentario.

Jeremy A.
Clasificación:

I was stranded for over 4 hours over 100 miles away. I broke down a mile away from another UHAUL dealership and it took nearly 4.5 hours to get me back on my way. I had to pay labor wages of over $300 for the three employees just sitting in a truck. I was 4 hours late to my clients house for the delivery. We had to unload the broke down truck and reload the new one. Nobody is talking to me about compensation! All they're concerned about is the “new contract!” Meanwhile, I'm still meant to pay $300 for my rental! We didn't get back home until 8 pm!

Parker H.
Clasificación:

Easy enough everything was explained a quick fix for my couch and large items to get across town.

Michael H.
Clasificación:

Matt was great! Very friendly and helpful.

Angela C.
Clasificación:

The back door on the cargo van would not open sobi had to put a washer n dryer in the side door which was very complicated.

MILTON S.
Clasificación:

Store needs more staff. to handle the customers

maxwell B.
Clasificación:

El cliente no dejó un comentario.

Roger C.
Clasificación:

El cliente no dejó un comentario.

Raymond C.
Clasificación:

El cliente no dejó un comentario.

Joseph M.
Clasificación:

Check-out and check-in went very smoothly with nice rental van. Went as well as possible.

Kwame M.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

El cliente no dejó un comentario.

Kenneth W.
Clasificación:

Check out your system for applying the correct time of pickup. I pickup a trailer at 11:30 am and your system shows 8:30 am.

Wanda S.
Clasificación:

El cliente no dejó un comentario.

Barbara H.
Clasificación:

Seep up the waiting time.

Jeromy D.
Clasificación:

El cliente no dejó un comentario.

Kyle C.
Clasificación:

El cliente no dejó un comentario.

Ronald H.
Clasificación:

I have used this store for over 30 years. Through all personnel changes, the service remains good. Always friendly, efficient and accommodating.

Spencer W.
Clasificación:

Service was excellent, staff top notch. We went here after leaving another Uhaul location that should not even be allowed to operate.

JEFFEREY P.
Clasificación:

El cliente no dejó un comentario.

CHARLES L.
Clasificación:

Great Service!

ROBERT M.
Clasificación:

El cliente no dejó un comentario.

Larry B.
Clasificación:

Great job here too! The guy came out right away to meet us and help me park the trailer.

russella T.
Clasificación:

El cliente no dejó un comentario.

Vicki R.
Clasificación:

Matt was greeted us that morning for pickup. He was very nice and knowledgeable and helpful. I don't remember the name of the young lady that helped me when I returned the truck, but she treated me the same as Matt. I thank them both and I will use this location again in the future!! Keep up the good work guys!!! Thanks 😊

ROBERT J.
Clasificación:

The programmed wait time to speak to someone is ridiculous.

William W.
Clasificación:

told me I would be charged 32$ for gas. Yet they charged me 100$ offered no receipt. Showed up on my credit card.

MICHAEL B.
Clasificación:

El cliente no dejó un comentario.

Devyn B.
Clasificación:

The entire trip was horrible

Kieran O.
Clasificación:

El cliente no dejó un comentario.

Lisa B.
Clasificación:

El cliente no dejó un comentario.

Eric B.
Clasificación:

El cliente no dejó un comentario.

David W.
Clasificación:

Location is very convenient and located near University of South Carolina. Check out was very quick and smooth

Gregory M.
Clasificación:

Staff was extremely helpful and entire transaction went swimmingly.

Gregory M.
Clasificación:

Matt was a tremendous help. From finding the equipment i needed to check-out.

BRIANHERBERT E.
Clasificación:

They rushed right out and unhooked the trailer and would not let us do anything,....it was truly white gloved/turn-key service. We were in and out of there faster than it took to allow a cup of coffee to cool off!

James B.
Clasificación:

El cliente no dejó un comentario.

Devin C.
Clasificación:

I was overcharged on items I did not receive in my truck. When I received the final bill the items were still on there after speaking with the person working. I sent an email and didnt get a reply back.

James D.
Clasificación:

El cliente no dejó un comentario.

Marcus J.
Clasificación:

Get mat better customer service training

Lance V.
Clasificación:

I rent at UHaul quite a bit, (Cayce SC location) There is a blonde-haired young lady, that works at that UHaul and she is very helpful and always makes sure I get the correct size trailer for what I am hauling. This attention to detail is why I don't use anyone else.

Thomas M.
Clasificación:

El cliente no dejó un comentario.

Jacob L.
Clasificación:

Give that guy who helped me a raise! Very professional.

Hung T.
Clasificación:

El cliente no dejó un comentario.

Mark H.
Clasificación:

The gentleman unhooking the trailer was very nice

Gregory J.
Clasificación:

El cliente no dejó un comentario.

Amy G.
Clasificación:

See my comments above. Don't think I was fairly treated.

Kevin T.
Clasificación:

El cliente no dejó un comentario.

Joseph W.
Clasificación:

Great experience all around

Toy A.
Clasificación:

El cliente no dejó un comentario.

Lindsay L.
Clasificación:

The guy who helped us was awesome!!! So timely and kind

damien R.
Clasificación:

There should be no reason the engine light stays on the whole move. No reason the truck engine should shut off every time you become stationary. I will NEVER EVER use this place again. Even without a refund I am happy enough staying away from this company.

Chris L.
Clasificación:

El cliente no dejó un comentario.

James L.
Clasificación:

El cliente no dejó un comentario.

Amy B.
Clasificación:

None of the employees were wearing masks and did not offer to check the truck for me before leaving keys with them.

Stacey E.
Clasificación:

El cliente no dejó un comentario.

Robert H.
Clasificación:

Super friendly and helpful! Who knew UHaul gave such amazing service. The check in guy deserves a round of applause for how friendly and helpful he was!!!

kevin B.
Clasificación:

The Gen. Manager Wayne Brazel was awesome! as well as as his assistant I didn't get her name Also at the Orchard location haley Huffman is great. I love the Uhaul people I don't like the phone and web systems I return because of the people .

Teri E.
Clasificación:

I made a reservation a month ago for a truck. When I arrived to pick it up, they told me that they were overbooked & didn't have a truck for me. They ended up giving me a truck for 2 hrs that I needed to have back asap for another client. It was incredibly stressful. Matt was very nice & tried very hard to help.

Ben C.
Clasificación:

El cliente no dejó un comentario.

Connie B.
Clasificación:

We always use this location, and always have a great experience. Professional and friendly!

Pamela Z.
Clasificación:

Darius was probably the most courteous and efficient rep I've dealt with at UHaul, and I've been using your products for 20+ years. He made up for the fact that my reservation sent me to a different facility than the one on Knox Road. The equipment worked perfectly, as always.

Randy S.
Clasificación:

All good.

Gerald P.
Clasificación:

Location was changed and I was never notified.

John W.
Clasificación:

El cliente no dejó un comentario.

Paul P.
Clasificación:

El cliente no dejó un comentario.

Harun A. | First Impressions |
Clasificación:

I would have preferred a storage in an enclosed structure/space, with varieties to select from.

NATENDA P. | Overall Experience |
Clasificación:

Mone

No se han enviado comentarios para esta ubicación.

Volver
arriba