Customer Reviews for U-Haul at Knox Abbott

2425 comentarios

901 Knox Abbott Dr   Cayce, SC 29033
(@ Stop Light)

(803) 791-5992

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(803) 791-5992

901 Knox Abbott Dr
Cayce, SC 29033
(@ Stop Light)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The manager of this location is an excellent representative of your company. Very friendly and professional

Floyd F. 
Clasificación:
5.0

More staff at the counter to assist with pick up. Even though we checked in online, I still had to go inside to get the keys. There were 2 other customers ahead of me so we had a 20 minute wait. The woman working was doing the best she could but it would have been nice for her to have some help. OR have the keys for online pick up available without needing assistance.

Kristina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

Nada

Wanda C. 
Clasificación:
4.0

El cliente no dejó un comentario.

William D. 
Clasificación:
5.0

good, accommodating customer service

Brittany L. 
Clasificación:
5.0

Awesome customer service at this location!!!⭐️⭐️⭐️⭐️⭐️

John W. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTIAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP W. 
Clasificación:
5.0

The men and women were nice, helpful, and patient with helping me. Because of unforseen circumstances they still were very nice and helpful. Awesome staff.

GARY W. 
Clasificación:
5.0

Great service! Nothing!

Wayne P. 
Clasificación:
4.0

the front window needs cleaned. Hard to see while driving at night

KEVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

George N. 
Clasificación:
5.0

We just returned the equipment they didn't have time to know check anything out because it was close

BRUCE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James T. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERWYN E. 
Clasificación:
3.0

The back of the truck was full maggots. I had to wash it out before I could use it.

FRANKLIN R. 
Clasificación:
5.0

So helpful to disable veteran

Thomas J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
2.0

The lady I dealt with in the morning was rude and gave me the wrong truck. So it ate into time I would actually get to use it. And didn't supply the truck with a dolly that I requested and was charged for. They didn't have the trucks ready, I had to remove the advertisements from the windshield. Then, when I returned the truck, I told them I needed the refund for the dolly I was never given. That took them 20 minutes to figure out. And the thing is, I told them to just don't worry about giving me the dolly because they were acting like it was hard for them to add the dolly on to the order. This place was unprepared and disorganized.

RICHARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY P. 
Clasificación:
5.0

No improvement needed, great experience at the Knox Abbott location, Cayce, S.C. your employee from Chicago was excellent.

Thomas H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mindy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marion W. 
Clasificación:
5.0

Customer service rep was exceptional-knew what she was doing, was friendly and processed the transaction quickly and efficiently. Trailer was broom clean, but was dirty to the touch.

Charles H. 
Clasificación:
3.0

I tried to reserve a hand truck hut once arriving to pick up the vehicle and equipment the hand truck was not available. Should have let me know ahead of time that it was not available.

Patrick J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBBIE A. 
Clasificación:
5.0

Manager give me great information thanks so very much!!!

Inese B. 
Clasificación:
3.0

I wish this location would pick up the phone. I have questions about my bill.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dhaval M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDUL H. 
Clasificación:
5.0

CONTINUE YOUR FRIENDLY-COURTEOUS-PROFESSIONAL ATTITUDE WITH YOUR CUSTOMERS.

MELVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNN W. 
Clasificación:
5.0

Nothing this is the best place to do business. Period

Samuel R. 
Clasificación:
5.0

Mike was awesome. Great customer service , great communication and great character. Would recommend anyone go see Mike at U-haul on Knox Abbott in Cayce SC. He is a great employee and I rent from U-haul a good bit. This is my new preferred location .

STEPHEN B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Isaac W. 
Clasificación:
5.0

Both staff members were very polite and helpful also quick with service. Good job!

Kevin H. 
Clasificación:
5.0

Matt was very helpful. Reservation, pick up and drop off were very simple and on time.

hollis F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bob D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hamp L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

The staff was very friendly and helpful.

Rachel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B. 
Clasificación:
1.0

There was no truck available when we went to pick it up (made reservations so there would not be this problem). Sent to another location, then sent to another location, then had to go back to the previous location. Truck had a smell in it that was not right (we could never figure out what we were smelling).

TARA H. 
Clasificación:
3.0

When I picked up my truck I was told my extra purchases (boxs, blankets, and hand truck) were in truck. They were not. Truck was clean but only had an 1/8 of a tank of gas.

JOSEPH N. 
Clasificación:
4.0

Pay your employees more so turnover is more reasonable

Devin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elia N. 
Clasificación:
5.0

Great!

Wayne P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S. 
Clasificación:
1.0

Find a new crew.

NIJA G. 
Clasificación:
3.0

Your staff should be masked. Not only is it a local ordinance, it's common sense. Otherwise, good service.

JEROME F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISSY S. 
Clasificación:
5.0

Appreciate the great customer service! Keep it up and I will be a repeat customer.

BRIAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL P. 
Clasificación:
3.0

The rep that was there when I returned the equipment was on his phone the whole time I was there. Told me to put the key on the counter and he would check it in later. Very rude.

Hinton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

wendy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY A. 
Clasificación:
5.0

Nada

Carol R. 
Clasificación:
5.0

This is the best U-Haul location! The staff is wonderful! It is clean, organized and well stocked! Our truck was clean and ready on our arrival. On returning the truck, we were greeted outside right away! This location should be an example for all to follow.

CHARLENE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALESSANDRA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose H. 
Clasificación:
5.0

The van was perfect and just what I needed. Matt did a great job. Thank you so much! Lisa

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Tanasia Larry was exceptional - super friendly and helpful. I was very impressed with the level of service.

TERESA E. 
Clasificación:
5.0

Tanashia is an excellent representative! Tanashia was attentive and patient and extremely helpful. Tanashia made my moving experience stress free! The manager is also great! So wonderful to interact with people of such excellent character!

SHONDA R. 
Clasificación:
5.0

One of my best experiences with U-Haul to date. I would highly recommend this location.

Darryl H. 
Clasificación:
5.0

Drop off couldn't have been easier! An overall excellent experience. Nobody does it better than U-Haul!!

ROGER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles M. 
Clasificación:
5.0

I had to change pick up locations because of equipment availability. Not a big deal but inconvenient.

Kevin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darien I. 
Clasificación:
4.0

I was hoping the representative might be wearing a mask when I walked in. Indoor space with not a tremendous amount of ventilation.

Scott T. 
Clasificación:
1.0

The ladie I was so rude

JOSE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIUS M. 
Clasificación:
5.0

Nothing to add.

WILLIAM H. 
Clasificación:
2.0

The cost estimate on the phone was much lower than the estimate that was calculated during vehicle pickup. Thomas the uhaul person during pickup had a lousy attitude! Additionally he would just keep repeating “that's what the computer says”. He ruined my experience. The young women during drop off was good though.

Phillip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adai Q. 
Clasificación:
5.0

Thanks for a great experience with this recent transaction!

KEVIN B. 
Clasificación:
2.0

UHAUL representative Shar failed to have on a mask. I was very surprised especially since this location is supposed to be a corporate site. In addition, there only one person during a busy day - Saturday.

Tina B. 
Clasificación:
5.0

Just what I needed. When my car broke down on the highway, I needed a trailer to recover it. Uhaul representative quickly completed the paperwork and expertly attached the trailer to my vehicle. Return was quick and easy. Very satisfied.

Charles E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOS W. 
Clasificación:
5.0

Professional and EXTREMEMLY helpful staff. Quick processing for pickup and drop off. Well stocked and abundant supplies. Friendly and welcoming team.

John G. 
Clasificación:
5.0

Add aerodynamic fixture to front if trailer to improve towinf efficiency and gas mileage.

John G. 
Clasificación:
5.0

Never have had any problem with this location over the years. They do a very good job.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah A. 
Clasificación:
5.0

Employee was very outnumbered. lot of customers and phone ringing off the hook. He stayed calm. Spoke to everyone and hurried everyone along. Did a outstanding job.

Kevin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine T. 
Clasificación:
2.0

I rented a cargo van for $19.95 for 4 hours. It sounds like a great deal except you also pay $0.89 per mile and top up the gas tank, so it ends up being pretty expensive. Everything was all right though until I returned the vehicle and after walking out of the office I checked my receipt and found that manager Matt Brazell had charged me an extra $4.88 for gas. I had him come out to the truck again and sure enough he was wrong and refunded me the extra. I wonder how often he adds the extra. I won't trust him again.

Kathryn H. 
Clasificación:
3.0

El cliente no dejó un comentario.

TAYLOR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
4.0

I would have preferred a storage in an enclosed structure/space, with varieties to select from.

Harun A.  |  First Impressions 
Clasificación:
5.0

Mone

NATENDA P.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    Contenedores U-Box®

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    Enganches para remolque

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    Propano

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