Customer Reviews for U-Haul at Florida State University

3529 comentarios

2201 W Tennessee St   Tallahassee, FL 32304
(W Of Ocala Rd)

(850) 576-1159

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(850) 576-1159

2201 W Tennessee St
Tallahassee, FL 32304
(W Of Ocala Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Rating:
5.0

Quick and easy check out

Juanita S. 
Rating:
5.0

Customer did not leave a comment.

Alfred C. 
Rating:
5.0

Great location

William C. 
Rating:
3.0

Customer did not leave a comment.

KEVIN U. 
Rating:
1.0

Customer did not leave a comment.

micheal K. 
Rating:
5.0

Customer did not leave a comment.

Andros M. 
Rating:
5.0

Customer did not leave a comment.

W T S. 
Rating:
5.0

Check-in process was fast.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER N. 
Rating:
5.0

Customer did not leave a comment.

KENNETH D. 
Rating:
4.0

Allow there to be a specific phone number for the place because the people that answer the phone are not connected to the specific location, therefore the people at the location do not receive news or information updates like they should. It is a lot of miscommunication.

Kylah T. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Friendly staff and doing everything online made it super easy and quick

Michael L. 
Rating:
5.0

The staff that helped us check the truck in was awesome.

POLLY P. 
Rating:
3.0

Customer did not leave a comment.

Keith G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

Barry D. 
Rating:
5.0

Customer did not leave a comment.

MELISSA K. 
Rating:
5.0

Customer did not leave a comment.

KONSTANTINOS A. 
Rating:
2.0

When I arrived Saturday morning. There was one young lady who was the only person working. She was very friendly and helpful but overwhelmed. She was checking out equipment and checking in equipment. She appeared to be only one working. She said someone else was fixing a car and she didn't have any help for 3 more hours. She needed more help.

Lowell S. 
Rating:
2.0

The initial order process was smooth for hitch installation. Had to drop off my car, no biggy. Took the whole day, again, no biggy, times (covid) were different. However, I assumed that everything worked. Didn't check my hitch lights. And just assumed. Well, after two runs with our trailer, we noticed we had no lights. Bought a tester and it's the actual wiring. Called the ONE store in town who installs and I can never get a hold of anyone. The phone rings for 15 min then is sent to a central customer service bank who say you have warranty, just take it in. I cannot just do that as they require reservations. But there is no way to make a reservation for warranty issues and calling doesn't work. It's been 6months of me trying to coordinate a time. It's quite pathetic and ever so frustrating. No help from anyone.

Amy H. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE M. 
Rating:
5.0

Customer did not leave a comment.

LORI A. 
Rating:
4.0

Customer did not leave a comment.

Gerald D. 
Rating:
3.0

Need more staff over the weekend

Edward M. 
Rating:
3.0

Understaffed, long wait to do a return. Was told I could leave it and go at my own risk, and it it disappears I'm liable.

Peter Z. 
Rating:
5.0

Fantastic service.

CHRISTOPHER L. 
Rating:
5.0

Customer did not leave a comment.

Jamie Y. 
Rating:
5.0

Staff members were very welcoming and friendly. I couldn't have asked for a better turn in experience.

John B. 
Rating:
5.0

Very easy delivery.

THOMAS H. 
Rating:
5.0

Customer did not leave a comment.

Mansel E. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
2.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Customer did not leave a comment.

Andrew W. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL G. 
Rating:
5.0

Customer did not leave a comment.

lorraine B. 
Rating:
5.0

Excellent service by the two young men during the equipment return. Thank you

KEVIN M. 
Rating:
5.0

Keep up the good work that you are doing and acknowledge the good work that your employees are doing for you. I had no issues with the truck that I rented and the three employees that I had interaction with were excellent.Thanks.

BENNIE R. 
Rating:
5.0

Kind and quick!

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

Leslie H. 
Rating:
5.0

The dude was extremely helpful and easy to communicate. Dynamic team. Great service with installation. Awesome timing! Highly recommended!

huseyin U. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
4.0

Customer did not leave a comment.

Shanna M. 
Rating:
4.0

Customer did not leave a comment.

ERNEST L. 
Rating:
5.0

Customer did not leave a comment.

KEARSTON W. 
Rating:
5.0

Customer did not leave a comment.

GREGORY B. 
Rating:
3.0

Again cargo trailer leak water all over my stuff. Wasted money on trailer. Have truck and could have just rolled with a trap and been dryer

RONALD B. 
Rating:
5.0

Customer did not leave a comment.

Joshua D. 
Rating:
5.0

Customer did not leave a comment.

korey B. 
Rating:
4.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Joachim R. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
5.0

The work was excellent & very fast & professional performed. Highly recommend & prices are great.

JOHN E. 
Rating:
5.0

Wry professional

Juan S. 
Rating:
3.0

Dropped off equipment after hours, so did not use the facilities or encounter any employees. The after-hours drop-off procedure was quick and efficient.

John M. 
Rating:
3.0

Customer did not leave a comment.

RAFAEL T. 
Rating:
2.0

Extremely understaffed!!!

WILLIAM B. 
Rating:
5.0

They did a great job receiving my moving truck at the last minute and handled mileage adjustment, too! Great and speedy customer service!

ODETTE G. 
Rating:
5.0

Customer did not leave a comment.

Cody S. 
Rating:
4.0

Customer did not leave a comment.

RODGER P. 
Rating:
3.0

Too many trucks on the property and too awhile to find personnel.

RICHARD D. 
Rating:
4.0

Customer did not leave a comment.

Robin S. 
Rating:
2.0

When I asked where can I drop the key, the guy not says anything.

DAVID C. 
Rating:
1.0

The guy at the drop off was rude and disrespectful. He wanted me to drop off at a different location although my ticket said otherwise, When I said no, he got mad and charged me an extra fee for dropping of my trailer. bad customer service.

ANTOINE B. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL C. 
Rating:
3.0

one clerk kept talking to a customer about nonsense while the rest of us waited in line.

RAFAEL T. 
Rating:
5.0

Very easy to return drove straight in, they removed trailer, drove straight out, very positive experience, should have rented before.

Carole P. 
Rating:
5.0

Customer did not leave a comment.

EDDIE M. 
Rating:
4.0

Customer did not leave a comment.

Kristin B. 
Rating:
5.0

Easy return

JAMES C. 
Rating:
4.0

Customer did not leave a comment.

RAFAEL T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
5.0

No nothing else humanly possible. I wished all locations had the same customer service I experienced here. Professional, quick, and so helpful. I started to try here first after purchasing some boxes at earlier in the week. This location was recommended by my friends. The experience with the one on Orange Avenue and S Monroe was not good for me or my friends. Thanks

CORVETTA A. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

N/A

BRIANDEWAYNE W. 
Rating:
3.0

The equptment was in poor repair. The oil light was on the entire time and the truck shook. The charges at the store were higher than when I reserved the van. I am due a refund for the overcharge and I was also charged a after hours fee that was not explained to me. I dropped it off at midnight to make sure it was there for the 8am regular drop off, I don't understand why this would incur additional charges. The truck was old.

Robert D. 
Rating:
4.0

Customer did not leave a comment.

Adeline S. 
Rating:
5.0

Thanks - Easy to do business there. NH

NELSON H. 
Rating:
5.0

Customer did not leave a comment.

Tristan L. 
Rating:
3.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Nothing

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
4.0

I could not return the truck using the mobile app. UHAUL could never track my location so I could not notify that we returned the truck the same day. I was charged $100 missing charge. We left dolly in truck, keys in box before 24 hours was up.

Ellen C. 
Rating:
4.0

Yes the girl that helped me was very nice on Captial Cir NE I rented a truck for 8am but didn't make it there tell 10am because of my job so they cancelled me I didn't no they would do that and Saturday is the only day I can move but she was so nice it took about 30min because all the trucks was rented out but she found me a truck I would love to think her because she was calling around and on the computer looking I think she can tell I was stressed out I'm a Nurse so Saturday is my only day off

Regina H. 
Rating:
2.0

Well, I don't know why my order had to be changed from the start in Jacksonville? I did make a reservation and to have to drive 2 hours out of my way to drop off site is really not acceptable! You don't tell your customers that do you! Both drop off sites were out of my way and the extra gas and time and getting a ride back to Panama City. It would have nice if that was explained but No and I feel like the charge of the rental should reflex that this customer were certainly post so others can be aware that U.haul treats customers this way! VERY DISSAPPOINTED!

JENNIFER C. 
Rating:
5.0

Customer did not leave a comment.

LANCE B. 
Rating:
5.0

Customer did not leave a comment.

DE'MONTEA B. 
Rating:
4.0

Installation went well. I was shown how to install and remove the hitch. But they forgot to give me the pin to secure the hitch. Very courteous service.

Andrea B. 
Rating:
5.0

Customer did not leave a comment.

BEAUMONT M. 
Rating:
1.0

Inspect equipment before renting to customers. I was given faulty equipment that made returning said equipment on time impossible.

Tamena N. 
Rating:
5.0

Customer did not leave a comment.

Murray M. 
Rating:
5.0

Wish installation was quicker.

Gretchen G. 
Rating:
4.0

Customer did not leave a comment.

Stuart P. 
Rating:
5.0

Told agent tire needed balancing.

James T. 
Rating:
5.0

Mr. Harris and Avery were friendly and efficient. Always high marks for this operation.

TROY G. 
Rating:
1.0

Personnel

JUWEL L. 
Rating:
5.0

Customer did not leave a comment.

JONATAN G. 
No reviews have been submitted for this location.

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