U-Haul at Florida State University

3324 comentarios

2201 W Tennessee St   Tallahassee, FL 32304
(W Of Ocala Rd)

(850) 576-1159

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(850) 576-1159

2201 W Tennessee St
Tallahassee, FL 32304

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

amanda P. 
Clasificación:
4.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMETRICE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
2.0

I was hoping to have a contact free experience at this location. Apparently the location did not get the memo. I thought I would be able to scan and get in a vehicle and leave. That was not the case. I had to interact and go through the same procedure as I did through the app and online, which defeats the purpose of me using the app. Why would you give the option to do some thing contact free when it is not so once you get to the location to pick up the equipment? The whole experience cost me time and energy.

CLIVE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tERRANCE C. 
Clasificación:
3.0

The truck sounded rough and shakey.

BOBBIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMECIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ENETRIA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN F. 
Clasificación:
5.0

Very Nice Staff whom got me in and out very quickly.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANA G. 
Clasificación:
5.0

ND

Helena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sqwrcene B. 
Clasificación:
5.0

A pleasure doing business with them

Rayshawnda Y. 
Clasificación:
5.0

It was slow to get the truck, we waited an hour or so, but aside from that it was a positive experience.

REBECCA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel A. 
Clasificación:
4.0

Equipment was clean but the truck swayed to the right when I put my foot on break, making it unsafe. Equipment vibrated a lot even at 30 mph. One of the tires was flat. Why would the trailer not have a jack? How are we to load and unload main truck?

NAZARIUS L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Candice K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIUMEI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

george C. 
Clasificación:
2.0

Staff was great but location was understaffed. Stood in line 50 minutes just to pick up the keys. Maybe send me a code that unlocks a lockbox, I grab the keys and go? Truck was really old and not maintained well, engine started smoking. Luckily it was just in-town use. Would have been really upsetting if I was on the road.

MARK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEHRZAD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kabrisha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Gary T. 
Clasificación:
1.0

El cliente no dejó un comentario.

Gary T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

No comment

ERNEST W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale P. 
Clasificación:
5.0

Rodney and Marc Toussaint made everything easy. I love their professionalism, yet provided excellent customer service. To improve, keep hiring personnel such as those two stellar young men.

Ernie S. 
Clasificación:
5.0

Great business! Will definitely be a return customer and will refer to others without hesitation. ¡Gracias!

OLLIE V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

Great customer service from Tessa Oliver. Friendly, helpful and knowledgeable. Will return to same location for truck rental. Unlike previous rental location at 5050 W Tenn., Tallahassee where customer service was horrible will never return to that location bad customer service/BAD

BETTY J. 
Clasificación:
5.0

Great overall

Edward P. 
Clasificación:
4.0

Provide better lighting where vehicles are parked for pickup. Other than that overall experience was great!

THERESA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
4.0

In and out in less than 10 minutes and he said he would correct the 4x8 trailer versus the 5x8 trailer i initially rented. See comments regarding the pick up location.

CHARLES C. 
Clasificación:
4.0

I originally rented a Van. I did not need anything bigger. They did give me two options. To pick up an "upgrade" which wound up being way to big and to much gas money, or wait 5 hours to get something smaller. I unfortunately picked the 26" due to time constraints not knowing how hard this would be to drive. When I went to the second option later, they said at no point did they have the cargo van available. We were stuck driving this enormous vehicle with brakes and steering hard to control for our 7 hour drive back to Miami. Very disappointed.

JULIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney N. 
Clasificación:
2.0

El cliente no dejó un comentario.

kateryn M. 
Clasificación:
5.0

Everything was excellent!

JULIE L. 
Clasificación:
5.0

We've rented 3 vehicle-towing trailers and each time the ratchet straps have been fed incorrectly into the tie-down harness for the tires. It'd be helpful if the Rental end of renting (as opposed to the Return end) would go through the steps on HOW to tie down tires, then they'd realize one was fed incorrectly and minimize other renters' errors in how to correctly operate those tie-downs. We've rented similar vehicle transports from the same facility on W Tenn St in Tallahassee and all 3 times the reps have otherwise delivered EXCELLENT Customer Service. Should the need arise, we will definitely use them again.

CAROL D. 
Clasificación:
5.0

The check in was fast, Polite and friendly.

Vickie U. 
Clasificación:
5.0

The next customer would not have any problems with this location,the return process was absolutely perfect!

DARRYL A. 
Clasificación:
1.0

I was charged for fuel when there was no fuel in the van! I showed the worker and was told that he would make changes! I put fuel in the van! But I need to be replayed back not charged!! I'm nit pleased needs attention ASAP!!

PATRICIA N. 
Clasificación:
3.0

The Tallahassee location was great, very friendly.

Keisha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICE R. 
Clasificación:
5.0

Love the motorcycle trailer

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Resden H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald L. 
Clasificación:
5.0

Easy drop off and accommodating of our situation.

SAMUEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
1.0

It's always something with you you all this was only my second time renting a u haul but I was told 2 different things by 2 different ppl..it was a inconvenience that caused me money, will not rent from that location again!

Kiesha F. 
Clasificación:
5.0

Continue the good work

LETUAN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos J. 
Clasificación:
5.0

Great job

TEREATHER P. 
Clasificación:
5.0

Never rented from uhaul before. This was a very pleasant experience

JOYCE H. 
Clasificación:
5.0

Just make sure the vehicles are in good shape. My pick up had a busted bed light. It was a preety new vehicle so it was a little disappointing.

Wanda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAWANA M. 
Clasificación:
3.0

I was sent the link to respond to confirm the return 296 times. It literally blew up my phone. I returned it in same condition I found it and on time and with more gas than I found it. Could not confirm the return after losing the link because I reset my phone. My woman's phone wouldn't confirm location for stone reason. In all the quote I was given was $60 less than what they charged including the $20 inconvenience fee for not being able to confirm the return. As of they weren't going to inspect the truck anyway. And they said I went over on miles yet I was one mile short of the total I stated tio begin with.

thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomasina P. 
Clasificación:
4.0

The website was very difficult to use. It showed the equipment at sites that did not have the equipment and they said they had never carried that equipment!

Woodrow L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEDRA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMAAL S. 
Clasificación:
5.0

Great experience. How can you improve? Provide more personnel on a Friday to assist your customers. Nonetheless, the young man working was very professional and pleasant. Even had a sense of humor! Dr. C. Poole

Cassandra P. 
Clasificación:
5.0

All good I'll

J Keith D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORNELIUS K. 
Clasificación:
3.0

I made reservation and preristered on line with all paper work completed in advance. Told I had a pickup reservation at 8:00-am. Arrived to find long line. Some In front had no reservation yet were still put ahead of me. No priority given to registering in advance. In efficient pick up process

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber S. 
Clasificación:
5.0

The guys their, did a great job,

BILLY H. 
Clasificación:
2.0

Not enough staff. From what I could tell there was only one person running the whole place. However, he did an excellent job for as stressed as he likely was.

STEPHEN T. 
Clasificación:
5.0

KEEP UP THE GOOD WORK & MAINTAIN HEALTHY BENEFITS

JEFFREY R. 
Clasificación:
5.0

Have more of a selection in truck sizes

Joseph T. 
Clasificación:
4.0

Nothing everything was excellent and well above average

anthony G. 
Clasificación:
2.0

To pricey I paid $83 dollars for a uhaul rental I didn't even keep 24 hours.

Antiqueshia F. 
Clasificación:
4.0

Did the on line check in and still had to go through all the same thing when I got there m, not much of a time saver!! But returning it was a breeze and no problems

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul J. 
Clasificación:
5.0

Nothing they were very helpful

HYRRO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
3.0

Clean the actual trucks, especially right now. I wish I knew that I needed to bring sanitizing wipes before getting into the car

jonathan M. 
Clasificación:
1.0

I was over charged after I wasn't properly educated on early return and never signed the contract.

leonard J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiara T. 
Clasificación:
4.0

Just keep doing what you are doing.

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus B. 
Clasificación:
5.0

Service was excellent, but I am still waiting for my credit on storage

Paul H.  |  Overall Experience 
Clasificación:
5.0

Everything went extremely well.

henry c.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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