Comentarios del cliente para U-Haul at Falls Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul at Falls Rd

Grado total:

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JOYOUS J.
Grado:

Everyone was helpful from the beginning phone call to purchase and delivery. Totally loved it! Wonderful customer Service makes the difference. I will recommend to everyone of my contacts.

Vrshank Subr R.
Grado:

App was slow and glitchy, poor verification time and procedure. Other companies like zipcar do it a lot better.

Roger L.
Grado:

Check that everything with the truck was OK before renting it out. Had to wait and watch the guy try to put some dashboard dials back in place.

Gregory B.
Grado:

Really as good as they could be - no issues. Great service.

Kenneth R.
Grado:

there were no furniture dollies available even though we reserved one

Safina K.
Grado:

In the wake of COVID-19, U-Haul did a great job getting what I needed. They had a station set up with clean pens so that I did not have to touch anything inside the location. There was a steering wheel cover and the cab smelled freshly cleaned. All staff I interacted with were friendly, helpful, and efficient.

Robert K.
Grado:

El cliente no dejó un comentario.

Richard S.
Grado:

this u-haul location has consistently done a great job in suppling moving trucks and equipment. Staff is always helpful.

Rachel G.
Grado:

El cliente no dejó un comentario.

Siobhan V.
Grado:

El cliente no dejó un comentario.

Adrian D.
Grado:

The u-haul I rented was in bad conditions far as maintenance I was constantly stalling while in traffic. Despite the problems I had with this rental I was unable to complete the job that I was doing. As a result I then was charged an additional $40 for a service that wasn't completed.

Christopher R.
Grado:

Battery in the truck died. We tried jumping several times then gave up. And hour and a half later road side assistance came and said the truck was fine. I guess the jump worked after all.

Robin S.
Grado:

El cliente no dejó un comentario.

Brian L.
Grado:

El cliente no dejó un comentario.

Marcus S.
Grado:

El cliente no dejó un comentario.

Linwood H.
Grado:

El cliente no dejó un comentario.

Gregory B.
Grado:

I have used this location several times before - they always provide excellent, courteous service.

NINA G.
Grado:

Top notch service. Uhaul on falls road helped me make my move as smooth as possible and for a great price!

Shawn S.
Grado:

^You did great.

Kismith M.
Grado:

El cliente no dejó un comentario.

Mary W.
Grado:

We had a communication breakdown in the checkout process, but it was resolved quickly and well. Thank you!

Cameron D.
Grado:

Staff was especially helpful

Nicholas H.
Grado:

El cliente no dejó un comentario.

Tyrone P.
Grado:

El cliente no dejó un comentario.

JOHN E.
Grado:

Great job Damien and Amanda. Great Customer Service. John Eichhorn

Kimberly L.
Grado:

I would ask UHAUL staff to tell prospective renters IN ADVANCE - AT THE TIME OF MAKING AN APPT. AND CONFIRMIMG ONE'S PICKUP TIME - that the procedure for RETURNING a van is to be done WITH A MOBILE AND WORKING CAMERA.

Anthony H.
Grado:

All was good

Conswella M.
Grado:

El cliente no dejó un comentario.

Charles E.
Grado:

El cliente no dejó un comentario.

Mylik J.
Grado:

El cliente no dejó un comentario.

Marvis D.
Grado:

We really enjoyed the service that we received especially from Lori thanks again

Joshua S.
Grado:

Super crowded lot, difficult to find where the key drop box was. Lots of equipment and had a difficult time finding a place to park the truck after hours

Edward B.
Grado:

El cliente no dejó un comentario.

Trentel B.
Grado:

El cliente no dejó un comentario.

Andriea M.
Grado:

Customer service is very important to me I just state the customer service was excellent! Damian was wonderful! He made me feel welcome and like he really wanted to help.

Ryan S.
Grado:

The app has too many issues to list. I suggest someone in its development tries to use it on-site at night, and in the cold to see how tedious the process is. Often the keyboard wasn't visible on my Android phone as I was attempting to type was a major issue. Very frustrating

Zhihong R.
Grado:

Thank you very much! The service and equipment are excellent. I really appreciate your service and help!

Aaron R.
Grado:

El cliente no dejó un comentario.

Abbas B.
Grado:

Great friendly service at pick up and drop of time Thank you

Martha T.
Grado:

El cliente no dejó un comentario.

Jill O.
Grado:

Damian was great. I was quite disappointed that the vans are smaller in cargo width and height than enterprise vans. The wheel wells were also much more intrusive especially on the style with the hood in which there was an additional bump making it impossible to put large items against the side wall behind the drivers side. This sane style can also didn’t have a sliding side door. The swing doors make it much more difficult to load in. When I get clear dimensions - that should mean clear.

Thomas C.
Grado:

El cliente no dejó un comentario.

Joseph S.
Grado:

El cliente no dejó un comentario.

Iris W.
Grado:

Nothing , everything was awesome

Earlene M.
Grado:

El cliente no dejó un comentario.

Charles B.
Grado:

El cliente no dejó un comentario.

CHARQUETTE I.
Grado:

Both customer service agents were very friendly and prompt

David A.
Grado:

so much better than the 25th street location in Baltimore it's hard to believe...

Roger W.
Grado:

Well in case you didn't here there is a new football league,the XFL,and it's trying to deliver the same level of competition as the NFL. Of course it's nearly impossible but there trying. There's another established league.. in the rental industry the URL ( no not the internet name but the Uhaul Renters League) Of which there isn't any competition.really to speak of. Stay with what works,great customer service,great new vehicles,great value. Stay with a winner or take a chance on some no-name and watch it disappear in a year. Can't beat the best...now if you only had promotions or giveaways..hello upper management..repeat customers come on...just saying...later..now gotta go the defenders playing the dragons..see what I mean..no umph to it..stay with Uhaul mauler haulers!!

William K.
Grado:

El cliente no dejó un comentario.

Bobbie B.
Grado:

El cliente no dejó un comentario.

Ernest R.
Grado:

Great experience

Matthew B.
Grado:

El cliente no dejó un comentario.

Tia C.
Grado:

El cliente no dejó un comentario.

Yoosuf A.
Grado:

El cliente no dejó un comentario.

Jeff S.
Grado:

Damien's customer service is great.

Rachel M.
Grado:

The gentleman that was working alone on 2/1/2020 was amazing. He went above and beyond even while he was holding down the fort by himself. Thank you!

Amaris H.
Grado:

Customer Service Rep was very helpful with explaining the contract and was very fast with checking out.

Mike G.
Grado:

Nothing but continue the outstanding customer service at UHaul

Jamie A.
Grado:

The staff was really friendly and gave me excellent customer service.

Dwayne P.
Grado:

I was highly disappointed with the truck I rent it check engine light was on the truck hesitating while driving . overall I totally dissatisfied with my rental I only use the truck for a total of 13 miles and didn’t complete my task . I called back to uhaul speak to someone at the store and was constantly placed on hold.

Michael R.
Grado:

Excellent customer service. Easy to reserve on line. Thank you.

Charles A.
Grado:

El cliente no dejó un comentario.

David K.
Grado:

Friendly staff that was helpful and welcoming.

Gregory H.
Grado:

The experience was quite pleasant and easy. No notable issues to speak of. Thanks! Greg

Raymond M.
Grado:

Ample parking would be a big plus but overall a great experience.

Darragh B.
Grado:

El cliente no dejó un comentario.

Randolph T.
Grado:

I never have a bad experience at this location.

Byron A.
Grado:

The customer service was outstanding

Emily C.
Grado:

I’ve had less than lovely experiences at other Uhaul locations, but THIS location gave me incredible service. The manager, Damian, was friendly and efficient, the whole experience eased the stress of moving.

Jeanean A.
Grado:

Not enough gas a 1/4 tank is to low

Siriporn S.
Grado:

El cliente no dejó un comentario.

Whitney R.
Grado:

Not a thing

Leah P.
Grado:

I had the pleasure of working with the manager of the store, who was very nice and took care of us in a timely manner. A previous time, I had to deal with a horrible employee who made the experience much worse.

Ira G.
Grado:

El cliente no dejó un comentario.

Melvin H.
Grado:

Its perfect

Matthew S.
Grado:

El cliente no dejó un comentario.

Alexander M.
Grado:

It was great! Very easy. Thanks.

Elizabeth E.
Grado:

El cliente no dejó un comentario.

Harry H.
Grado:

Please recognize the service attendant that took care of me. He was tremendous! Thank you!

Carmen S.
Grado:

El cliente no dejó un comentario.

TJ M.
Grado:

Great staff that processed my rental pickup and return very well.

Jacqueline R.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

El cliente no dejó un comentario.

Nilka J.
Grado:

I was charged for gas when in fact I refueled to the level I received the gas tank. I have not been able to get a refund of the gas.

jessica D.
Grado:

I suspect that there are not enough tune ups for the engine since it sounds as if the engine is always "revved". The truck was cleaned.

Christopher N.
Grado:

El cliente no dejó un comentario.

Roger W.
Grado:

Just like the last Jedi the crew has been battling the dark forces of the competition all year. They have been stormtroopn' all over anyone who wants to lead a rebel attack against the forces of great service,great prices and vehicles more equipped then a land cruiser.. Would you ahem" wookie" elsewhere for such great support? As the year ends another begins the sequel must live to ensure another great year of service. So Damian skywalker,devonte poe, may the " uhaul" renting force go with you.. See y' all in 2020..now to transport outta here.. Later star wars players..

Connell S.
Grado:

El cliente no dejó un comentario.

Steven R.
Grado:

El cliente no dejó un comentario.

Rebecca G.
Grado:

El cliente no dejó un comentario.

Amy D.
Grado:

El cliente no dejó un comentario.

Matthew W.
Grado:

El cliente no dejó un comentario.

Alon H.
Grado:

El cliente no dejó un comentario.

Archie W.
Grado:

N/A

Markus S.
Grado:

El cliente no dejó un comentario.

jerome B.
Grado:

Service Rep was very helpful,respectful and pleasant.

Meghan M.
Grado:

We were moving in the dark and the light in the cargo area did not work. It made it EXTREMELY difficult to move items from the truck and do it safely.

Brian L.
Grado:

The manager Damian at this location is the friendliest, most competent person. Thank you for him.

oluwatoyin M.
Grado:

Cant say yet. My first time. But services was excellent

No reviews have been submitted for this location.

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