Comentarios del cliente para U-Haul at Elm St

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul at Elm St

Grado total:

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Chritine S. en

Grado:

El cliente no dejó un comentario.

Corey N. en

Grado:

We did not get the dolly that I requested and paid for and rather then refunding it back to me the guy I talked to said he would put more miles on there for me so that I could drive back over and pick it up. Even when i told him I was just starting to pack and I couldn't come back over.

Thomas H. en

Grado:

El cliente no dejó un comentario.

Misty G. en

Grado:

El cliente no dejó un comentario.

Kerry C. en

Grado:

El cliente no dejó un comentario.

John Y. en

Grado:

El cliente no dejó un comentario.

Frank O. en

Grado:

El cliente no dejó un comentario.

Reuben B. en

Grado:

El cliente no dejó un comentario.

Dan F. en

Grado:

El cliente no dejó un comentario.

eve C. en

Grado:

The girl who checked us in was efficient and real helpful. I’m not so used to the area and haven’t rented before so she patiently explained everything to me and helped me out. Plus she did everything to help me find a van for the next day as I hadn’t realised it’d be so busy and hadn’t reserved. Nightly rated. Thank you!

Michael N. en

Grado:

El cliente no dejó un comentario.

Rebecca W. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

Understaffed for the business the day i returned my trailer. Employee was friendly and apologized for delays. Not all customers were patient.

Reuben B. en

Grado:

For one the cargo van seats had a lot of dog hair all over the seats and was not cleaned. The person that was working the morning shift has no customer service personnel and frankly needs to find a different job in something he is good at.

Michael C. en

Grado:

They were friendly and quick

Robert T. en

Grado:

Have more help available people were waiting after me and the representative looked as though he was getting burnt out / exhausted. Having one rep is not enough anytime. And have bit better customer service. I asked for a certain time and it was not the time I asked for the trailer to be held and basically was told that it was and got a bit of attitude from the rep with the colored beard. I almost went to eagle instead.

David L. en

Grado:

The 20' truck I reserved was not there when I went to pick it up. I had to take a 15' instead. It actually worked out alright for me. When I returned the truck I told the woman that was working what happened and she gave me a very good price reduction for the inconvenience. I appreciated her great customer service!

Donald C. en

Grado:

El cliente no dejó un comentario.

powers auto C. en

Grado:

almost impossible to get anyone on the phone. long, long wait times almost to the point that I went elsewhere. once I got through everyone was great, professional and accomadating but you probably lose customers because of the wait times.

Joel R. en

Grado:

El cliente no dejó un comentario.

Joel M. en

Grado:

Late night drop off

Jodi S. en

Grado:

There was one person working. It took her ~35 minutes to get him set with a truck and a tow along. Left us in the store while she attached his tow along. When it was our turn it took less than a minute for her to check mileage and gas. I get 1st come 1st serve but it seems the truck could have waited 1 minute instead of us waiting a half hour

Phoebe D. en

Grado:

El cliente no dejó un comentario.

Kathleen A. en

Grado:

El cliente no dejó un comentario.

ANNE L. en

Grado:

El cliente no dejó un comentario.

ANNE L. en

Grado:

El cliente no dejó un comentario.

Elvis W. en

Grado:

El cliente no dejó un comentario.

Elaine S. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

The agent that assisted us in Waterville was an excellent help in getting us on the road and I appreciated his service. Thanks.

Christopher E. en

Grado:

El cliente no dejó un comentario.

Andrew R. en

Grado:

Everything was great

Scott W. en

Grado:

El cliente no dejó un comentario.

david p. en

Grado:

I was misquoted on the trailer rental fee. This facility was not familiar with the U box procedures