Everyone here is always the best!
DONALD S.Customer Reviews for U-Haul at Citrus Bowl
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very bad area
Lisa A.Quick and polite customer service. Excellent pricing and working equipment. Easy pick up and drop off.
Carlos A.Parking is challenging for people to get out
AMY K.Excellent service, great attitudes . I felt very good and comfortable in their company. Highly recommended!!
Joshua J.Manager was awesome and very helpful.
Brian B.Drop-off was easy and fast. The trailer i rented was in excellent condition and pulled great.
CHRIS K.Great service!
Tracy K.Fix the app it's a pain in the a$%.
David F.DID NOT DROP OFF AT THIS LOCATION THE TEUCK WAS TOWED
Grace S.Wonderful service! Enjoyed speaking with the customer service agent at the Gore and S.O.B. T. location. She was very helpful!
kathryn O.The assistant who helped me pick up the truck was a pleasure to deal with!
Qaesar E.I like it
Jose D.Customer service was amazing. The gentleman handling my transaction was very courteous. In todays world it is unusual to find friendly helpful agents. Thank Youm
Lloyd H.Representative agreed SafeTow workout approval. I told him that I didn't want that option and he said he removed it. However, he didn't and I have spent a lot of time disputing the charge.
Junior C.The trailer had dirt and trash. it was definitely not swept out from the previous renter. They charged me for a two day rental for only 6 hours.
Joseph P.There were homeless people in the back of the truck that jumped out while I was at a stoplight. When I arrived home with the truck I discovered a to-go box with a candle in the middle of it and loose leaf tobacco dumped inside. There were several grey uhaul blankets inside covered in urine and feces. It took me about 30-45 minutes to clean the truck before I could even begin using it. Found out while driving to my destination that the right side turn signals didn't work and the radio didn't work.
Mitchell G.Customer service was excellent, helpful and friendly. I would rent from this location again.
HELEN D.you all are very outstanding don't need to improve
ANNE B.Everyone was very professional and easy to speak with.
Eddie S.The staff was very nice, the truck was surprisingly clean and this was the smoothest experience moving I've had in a long time. Thank you, guys!
Erik R.Nothing at all very professional
artis T.Nothing, perfect.
Raymond R.This was not where I made my reservation I went into alafaya on Tuesday. He never confirmed or saved the order in the computer. I was deposed to get a trailer for my car also but this place was a so far I had to change my plans. The the got tge wrong phone number on the order and hung up on me when I went yo place yes order the 2nd time. I will next time think twice about renting to uhaul
Lori G.My van was not checked in until the next day and the time shows I checked in late even though I was not charged. I did request the time to be changed to when I returned it and no one responded.
Kelly G.The staff was friendly and knowledgeable. They made the rental process a pleasure and it was much appreciated.
Othello H.Staff was not friendly and uhaul was infested with roaches
Emanuel S.All great
Wiliam F.Great Service!
Luis M.The staff are very helpful and friendly!
JosRoberto A.The costumer services is great
Luis N.This location is my new favorite, I had a wonderful experience.
Alexis Y.After a unexpected mix up, they came through for me. Thank you for your excellent service.
Myoushi J.Let me know exactly what I'm being charged after the rental is returned. Also let the customer know how much is being charged for mileage.
Anthony W.Good quick response. In and out in a timely manner.
Ed L.Everything was great.
Angella F.Gary was great! Really helpful and made my pick up quick and easy
Cyrena K.Please check the entire truck. When I opened the back there were a lot of baby roaches crawling in there. And the front smelled pretty bad.
SHEILA D.Nada
aarron J.They took my money
calvin W.Truck was not clean at all. Also, I returned the truck with the same amount of gas as I picked up and they billed almost $15 for fuel.
Jonathan M.Gary was exceptional with his customer service,
mike W.Convenient drop location. Location was closed, but I received my invoice by 10 am the next day.
Tammy F.No room in cab
CLARENCE B.There's nothing to improve! Service was amazing and the owner Gary was extremely helpful! The entire staff was great.
Kristen F.Thanks for the great work,support, job well done.Will be returning soon!!👍👍👍👍👍5star service!!!!!!
patrick B.My entire experience at this Uhaul was OUTSTANDING. Manager, Gary was professional, easy to talk to, gave clear instructions. I will rent here again in a few days because Mgr Gary made my experience very PLEASURABLE. I will recommend THIS Uhaul to all my friends. Gina Mason
gina M.Always have a great equipment and the associate gives you a great attention.
WILLIAM N.The manger help me out alot stayed open until I was done
Shirley J.file:///var/mobile/Library/SMS/Attachments/67/07/84425D4D-0CF4-46F2-9640-B14A9CD2C067/IMG_7113.jpeg file:///var/mobile/Library/SMS/Attachments/f2/02/27D2C850-8333-46B9-AF91-C4C08228B121/IMG_8471.jpeg I was charge for $50 for gas Print this page U HAUL Receipt In-Town Return (In) (407) 422-7350 Contract No: 95353982 Saturday, March 19, 2022 5:42 PM U-HAULAT CITRUS BOWL 785023 840 S ORANGE BLOSSOM TRL ORLANDO, FL 32805 Customer Name: MARIE CLERGE 2728 Dade Ave LEHIGH ACRES, FL 33972 Cust Ph - EMail: (239) 296-6184 Mariecyr05@gmail.com Authorized Driver(s): MARIE CLERGE Rental Date/Time: 3/18/2022 6:35 PM Return Date/Time: 3/19/2022 5:40 PM Chargeable Rental Periods: 1 Equipment MI Out MI In MI Rate MI Charge Coverage Missing/Damage Charge Rental Rate Rental Charge Actual Charges TT - 20' Moving Van TT5818E AE62899-AZ 123669.0 123690.0 $1.19x 21.00 $24.99 Safe Move: $14.00 $0.00 $39.95 $39.95 $78.94 F â…› â…œ ½ ã€' â…œ ¾ Environmental Fee: $1.00 Fuel Service Fee: $30.00 Fuel Charge: 4 GL: $20.70 Subtotal: $130.64 Rental Tax: $4.29 Total Rental Charges $134.93 Card Type: Account: Type: Ref No.: Approved: Visa XXXX-XXXX-XXXX-8516 PAYMENT 655154 Entry Method: Manual Application Label: Visa Merchant ID: 4445001805739 Credit Card Payment: $134.93 Net Paid Today: $13493 I confirm that during the term of my rental there was not an accident involving the rented U-Haul equipment and no incidence where this equipment struck or otherwise caused damage to any person or property either while on a public road or private property. There was no injury or damage sustained by me or any other drivers or passengers of this equipment. Dillyn Murray MARIE CLERGE U-Haul Signature - (Dillyn Murray) Please review the bill, it's a mistake to charge that much. Please explain what is a fuel service fee?
MARIE C.Staff here was friendly and helpful and even went the extra mike to help me resolve a last minute issue when my truck would not start. Very professional and dedicated staff. I will use this location in three future even thought there us another closer dealer.
Daniel N.I was a walk in and they went the extra mile to accommodate me.
JOSE R.This uhaul location is awesome they actually answered the phone when I called for a reservation and had the equipment I needed and the staff was very helpful and friendly
PHILLIP S.Gary was great to work with.
Randy W.