Customer Reviews for U-Haul at Central Ave

5,583 reviews

622 Central Ave   Dover, NH 03820
(Rt 16 & 4limited Customer parking Plan on being dropped off)

(603) 742-7817

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(603) 742-7817

622 Central Ave
Dover, NH 03820
(Rt 16 & 4limited Customer parking Plan on being dropped off)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The people at the office were all so helpful and efficient. I wish more companies I interact with were so effective and positive. Thank you.

Michelle Oishi 
Rating:
2.0

Make sure trailer tires are full of air properly before customer takes trailer and when dropping off make sure someone there to help remove trailer from truck

John Foley 
Rating:
5.0

Customer did not leave a comment.

Jonly Febry 
Rating:
5.0

Customer did not leave a comment.

Fred Leslie 
Rating:
5.0

Customer did not leave a comment.

TZUSHUO WANG 
Rating:
4.0

Easy and convenient, thank you.

Kim Leshinski 
Rating:
1.0

Customer did not leave a comment.

Nicole Harris 
Rating:
5.0

The Dover New Hampshire General Manager Tom and his staff are true professionals. Everyone is respectful and courteous and it is apparent Tom definitely knows the business of logistics. U-Haul’s always there to help when I need to rent a truck. Bob H.

ROBERT HILLSON 
Rating:
5.0

Will be using this center again.

Carin Salonia 
Rating:
3.0

Customer did not leave a comment.

Charles Ward 
Rating:
5.0

I’m not sure of the employees name but she has been the associate I’ve dealt with multiple times at the Dover location. ..VERY personable and competent. She is the reason I feel comfortable choosing the Dover location again and again.

Shauna Siebach 
Rating:
5.0

The team at the facility where helpful, professional and friendly. This location is a great ambassador for your company.

Daniel Kenealy 
Rating:
5.0

simply the best

Dennis Comeau 
Rating:
5.0

I was very happy with the van. It was comfortable and had cruise control, this was a very pleasant surprise. I would definitely encourage people to use this U-Haul location.

john phelan 
Rating:
5.0

Customer did not leave a comment.

Kelly Connors 
Rating:
5.0

Customer did not leave a comment.

Katiemae White 
Rating:
4.0

Speedy installation, what I believed would take three hours only took two, plus the employees were very friendly.

Elizabeth Seal 
Rating:
5.0

Customer did not leave a comment.

MIKE PITTMAN 
Rating:
5.0

Customer did not leave a comment.

fred wachter 
Rating:
3.0

There wasn't any windshield wiper fluid in the truck. There was garbage left in the cab from the last customer.

Janis Whitney 
Rating:
5.0

Satisfied

wasiu odebode 
Rating:
5.0

To be honest, our family only uses uhaul, specially the one in Dover, NH. I cannot say enough about the staff and the manager. They're kind courteous helpful. And you can almost see them smiling over the phone. I would recommend u haul to anyone specially Dover, New Hampshire. Thank you!

stephanie Champagne 
Rating:
5.0

Excellent customer service.

Shawn Housley 
Rating:
5.0

Great customer service by the manager on duty (Katlyn?). Very helpful, professional and friendly.

Steven Osborne 
Rating:
5.0

We had no issues and we picked up our trailer quickly. And on the drop-off return, I did not have to go in because they came out and unhitched us. And we didn't have to sign anything. They were quick and pleasant. I would not hesitate to use them again.

Patrick Sampson 
Rating:
5.0

Nothing more Employee did a good job

Michael Vieten 
Rating:
4.0

Parking lot was a bit slushy

Theresa OEHMKE 
Rating:
5.0

Customer did not leave a comment.

Richard Carlson 
Rating:
5.0

Very easy drop-off and helpful.

Ronald Prokopius 
Rating:
5.0

Customer did not leave a comment.

Justin Duhaime 
Rating:
5.0

They took care of our electrical repair and concerns professionally!

Bruce Bridges 
Rating:
5.0

Customer did not leave a comment.

JOSEPH BATES 
Rating:
5.0

Customer did not leave a comment.

Michael Landman 
Rating:
5.0

Customer did not leave a comment.

ANDY NEAL 
Rating:
4.0

Customer did not leave a comment.

Tom McCullom 
Rating:
5.0

Customer did not leave a comment.

Jill Young 
Rating:
5.0

Customer did not leave a comment.

Erin McCarthy 
Rating:
5.0

Customer did not leave a comment.

donald dorr 
Rating:
5.0

Customer did not leave a comment.

felicity hernandez 
Rating:
5.0

They were great - an efficient installation, and I think did a great job. Definitely knew what they were doing!

Scott Davis 
Rating:
5.0

The staff was super friendly and i had a great experience.

Seth Hoffman 
Rating:
4.0

Customer did not leave a comment.

Carol Artiaco 
Rating:
5.0

Very satisfying no complaints

Stephen bates 
Rating:
5.0

The employee was working alone but did a great job balancing the hitch install with inbound phone calls and walk in customers. A++

Daniel Boucher 
Rating:
5.0

Customer did not leave a comment.

David Zangarine 
Rating:
5.0

Very efficient operation. And they really do take back boxes without a hassle!

Chester Rock 
Rating:
5.0

Customer service was AAA. The older gentleman was knowledgeable and funny which helped ease the stress of moving

Michael Mclean 
Rating:
3.0

I picked up a truck out of normal business hours. I didn't enter the facility.

Tom Lafleur 
Rating:
5.0

Customer did not leave a comment.

Tom Hackett 
Rating:
5.0

Tom is great

Francis Bruton 
Rating:
5.0

make sure all tires are properly checked. the trailer had a bad tire that was worn to the belt on the inside on one area. wasn’t visible to me until i made an emergency stop at another u-haul center. lost three hours of travel time. Have photos if requested.

Walter Moulton 
Rating:
5.0

Tom was great; friendly, and helpful. You should promote E-Vehicle hitch installation.

Matthew Johnson 
Rating:
5.0

Customer did not leave a comment.

RUSSELL GALEUCIA 
Rating:
5.0

Free coffee? Water? Key chains? All 3 employees I dealt with were kind, knowledgeable & efficient! Very happy!

Jamie Ryals 
Rating:
5.0

Customer did not leave a comment.

Mitchell Nollet 
Rating:
5.0

Great location, great service! Thank you

DANIEL HEHIR 
Rating:
5.0

Customer did not leave a comment.

Scott Barton 
Rating:
5.0

No improvement needed. Francis at the Dover location made things super easy, loaded up a snowmobile & returned no issues!

Nick Milano 
Rating:
5.0

So easy to rent a truck that I thought I must be missing something. Employees were knowledgeable and courteous. Good experience.

Steven Gagne 
Rating:
4.0

Customer did not leave a comment.

DAVE Pease 
Rating:
5.0

The employees were very professional and helped me every step of the way. Great job!

Mark Thatcher 
Rating:
3.0

Customer did not leave a comment.

Chrstine Baker 
Rating:
5.0

Tom runs an excellent facility.

Mark Poyant 
Rating:
5.0

Customer did not leave a comment.

John Kotruch 
Rating:
4.0

Nothing… the service technician was absolutely the best which was key to my most positive impressions and experience. He processed my rental with expediency and courtesy.

Paul Hafford 
Rating:
5.0

Thanks for not add security deposit... It's was quick, easy and simple drop it off when returned.

Leonard Herbert 
Rating:
1.0

Mileage was off 3 real miles read on truck as 15miled no resolution?

david spinney 
Rating:
5.0

Customer did not leave a comment.

Scott Cannon 
Rating:
5.0

Customer did not leave a comment.

Richard Dussol 
Rating:
5.0

Costumer service was great, staff was knowledgeable and courteous. Hitch wan installed in a timely and

Ronald Marchamd 
Rating:
5.0

Customer did not leave a comment.

Gerri Cannon 
Rating:
5.0

Customer did not leave a comment.

Linda Barrett 
Rating:
5.0

Friendly service. Was a quick pickup and drop-off.

William Mclaughlin 
Rating:
5.0

The windshield was dirty from the inside and hard to see when oncoming traffic was coming towards you. (Obviously driving at night) windows could use a wipe down. And please please pleeeease make the checkout process easier for after hours. Us and another customer were exhausted and the last thing we all wanted to do Was jump through hoops to check out. There’s got to be an easier way!

Diann Sapien 
Rating:
4.0

Customer did not leave a comment.

Paul Herrholz 
Rating:
5.0

Customer did not leave a comment.

Barbara Lohndorf 
Rating:
5.0

Customer did not leave a comment.

William Akridge 
Rating:
5.0

Customer did not leave a comment.

John Hall 
Rating:
5.0

Customer did not leave a comment.

dan mobles 
Rating:
5.0

Customer did not leave a comment.

Andrew Ambrogio 
Rating:
5.0

Customer did not leave a comment.

FERGINAND MARAMIS 
Rating:
5.0

Was a great experience. The staff was attentive and was able to schedule the hitch install right away. Communicated when ready for pick up. Very smooth process.

John oconnor 
Rating:
5.0

Customer did not leave a comment.

Douglas Madsen 
Rating:
5.0

Had us in and out both at the pickup, as well as the return, in just a few minutes. Get people to deal with and will definitely be going there again if we need another truck.

Steven Duguay 
Rating:
5.0

Crew always good here in Dover. Tom does well with training them .

Robert Peverly 
Rating:
5.0

Customer did not leave a comment.

Peter Cousins 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Wilson 
Rating:
3.0

Customer did not leave a comment.

Belinda Gleason 
Rating:
5.0

Customer did not leave a comment.

Laurel Nelson 
Rating:
5.0

Nothing to change great service and staff

RICHARD WASHOK 
Rating:
5.0

Customer did not leave a comment.

Barbara Lohndorf 
Rating:
4.0

Customer did not leave a comment.

Melvin Wicker 
Rating:
5.0

Awesome staff. So friendly and helpful.

Jennifer Niles 
Rating:
5.0

Be sure to check the text you receive before driving off with the equipment. I didn't see it until I was at my first stop. It is how you check out the vehicle condition and mileage.

Susan E. Hanna 
Rating:
5.0

Customer did not leave a comment.

Carol Hull 
Rating:
5.0

Customer did not leave a comment.

Scott Cannon 
Rating:
5.0

Form to point out special buttons.

mary deberry 
Rating:
5.0

I asked questions by email.

William Donnelly 
Rating:
5.0

The associate that arranged for my CR-V hitch installation reviewed the available options and put together a quote that was lower than other shops in the area. She was also able to schedule installation 10 days earlier. The installation was completed in half the time that was quoted. Extremely satisfied with the entire process at Dover NH U-Haul.

steven gagne 
Rating:
5.0

Customer did not leave a comment.

Joseph Morganella 
No reviews have been submitted for this location.

Additional Services at this Location

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  • History

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