Customer Reviews for U-Haul at Camp Wisdom

2,529 comentarios

7015 S RL Thornton Fwy   Dallas, TX 75232

(214) 371-2142

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(214) 371-2142

7015 S RL Thornton Fwy
Dallas, TX 75232

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Manager always professional- and the location is well lit now at dusk. Gracias

Barbara F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cavin J. 
Clasificación:
5.0

Quick an friendly service! 😊

Kamilah F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert R. 
Clasificación:
1.0

I was there five minutes after they closed, and there were still people there and they checked me out properly. They still charge me the $20 fee for returning after hours!

KAYLA S. 
Clasificación:
1.0

I feel I was over chargered I didn't go over my milage plug I filled the truck all the way up which I wasn't suppose to and I was still charged some extra money! I will not be using the uhaul service ever again

Comaneci E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAylon E. 
Clasificación:
4.0

El cliente no dejó un comentario.

charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tricia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rubie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald J. 
Clasificación:
1.0

My reservation was canceled and they did have a truck and I got dropped off. The truck did not have gas at all. It was Jordan's I had a wedding to do and needed to be there by 10:15 for there at 12

Debra M. 
Clasificación:
5.0

I don't think there is anything you could do to make it better.

Brenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
4.0

When I arrived to pick up the truck, I was told that the truck didn't work and to call customer service. So my initial reservation was canceled and I left. However, I returned and a different staff member went above and beyond to help me out. I recommend that staff ensure that the trucks are operable before the customer arrives.

Howard S. 
Clasificación:
4.0

It stopped on us on the freeway. It happens just hate it was us.

William P. 
Clasificación:
5.0

The folks at this location are awesome!! I know that I've used U Haul, quit a bit in the last few months, and each time was a charm!! Good People!!

Daniell M. 
Clasificación:
3.0

Always charged for extra and drop was not found in Waxahachie, it was paid as a 1 way, I was no up returning it back to pickup area.

JACQULYNE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffrey A. 
Clasificación:
5.0

Staff was amazing!

Candice A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jocelyn K. 
Clasificación:
5.0

Yes Miss Cookie had excellent customer service

DARRELL G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicole B. 
Clasificación:
5.0

Nothing Damian and the lady GM on duty that day was great

Sedallia W. 
Clasificación:
1.0

I was told when I rented that she had one storage available and she would hold until I returned. When I returned the storage had not been cleaned and the lady was not there (Sonja), so I had to leave and go find a storage and it took me 3 hours to find a storage that could accommodate and sure I was charged for that

Latoya B. 
Clasificación:
5.0

The employees were very informative and helpful

Bryan B. 
Clasificación:
4.0

This location is very busy and my experience was pleasant..

Lawrence B. 
Clasificación:
5.0

N/a

Samuel E. 
Clasificación:
4.0

Just needed someone to call me back about reserving a location for a truck in a timely manner

ILDA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAYLALATOYA T. 
Clasificación:
1.0

customer service is horrible. I am not sure if they went to the hood and got the most ghetto, disrespectful, and unprofessional people they could find to run the store. I would never go back. And the manager had an attitude while asking a simple questions.

khaled M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FODAY C. 
Clasificación:
2.0

Customer service, staffing, scheduling

Whitney W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
2.0

The truck I rented was not clean on the inside and it was full of bed bugs.passenger side seat was full of them. I didn't notice until I left the pickup location, but I almost couldn't drive because they were jumping all around in the truck. The outside of the truck was clean and I had no problem with the performance of the vehicle.

johnny W. 
Clasificación:
5.0

The people we're very helpful and knowledgeable about the equipment, and also kind.

Myron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKEYSHA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cruz G. 
Clasificación:
5.0

Great customer service. Friendly and efficient!

James F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cornelia P. 
Clasificación:
5.0

El cliente no dejó un comentario.

tony J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dramesteya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

willie B. 
Clasificación:
1.0

I only drove the truck a total of 15 miles and was charged for 56 miles. I would like management to look into situation and I would like a refund please. Gracias

Sirawn E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamione T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phyllis H. 
Clasificación:
2.0

Unacceptable to have a reservation to pick up your truck at 6:30 and not leave the lot with truck until 8:30!

Angela J. 
Clasificación:
5.0

Not a thing I love this location hassel free and the the customer service is great i love the way the staff treat me they are friendly and give great service This is a great U-Haul location wish all was this great

Betty B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Detra M. 
Clasificación:
5.0

Great experience with customer service representatives on such a horrible moving day. Will continue to use this location.

Rhonda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty B. 
Clasificación:
5.0

El cliente no dejó un comentario.

May S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE F. 
Clasificación:
3.0

I was overcharged for my last truck rental. I rented a truck on 05/082022, and added more miles on that day then I did on 07/03/2022. But for some reason this last truck costed more.

Jovan J. 
Clasificación:
5.0

The young lady was very knowledgeable and helpful

Marlon M. 
Clasificación:
5.0

Staff was very knowledgeable.

Darna H. 
Clasificación:
2.0

More information about the client

Efren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latanya R. 
Clasificación:
5.0

The service, people and truck were great!

TRAVONDA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
3.0

El cliente no dejó un comentario.

WARREN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bobby G. 
Clasificación:
5.0

Great cusmtomer service and very friendly!

FELIX G. 
Clasificación:
1.0

Customer service Reps are very unprofessional!!

PRESTON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney D. 
Clasificación:
5.0

Make effort to speed up the service and don't have people standing around waiting to pick up their rentals. Other than that the service was OK> Jim Nixon

Jimmy N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri B. 
Clasificación:
5.0

El cliente no dejó un comentario.

gage B. 
Clasificación:
5.0

n/a

Arlene W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mickey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX G. 
Clasificación:
1.0

Not charge people extra money like they did me. When I clearly had gas up the truck to where it was when I picked it up but they charge me saying they had to put gas in..

Alvin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry B.  |  First Impressions 
Clasificación:
5.0

Very professional very nice customer service

Richard F. 
Clasificación:
1.0

Make sure you have the correct information

Larry G. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLNA H. 
Clasificación:
5.0

Michelle was kind, helpful. She was really busy polite to everyone. Great customer service at this location!!

Julyn D. 
Clasificación:
4.0

The vehicle has some issus loks of 2 of Doors was broked do not work apropiated

RAUL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon T. 
Clasificación:
5.0

El cliente no dejó un comentario.

judith M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chatelly J. 
Clasificación:
3.0

Need to hire more employees/help.

porter P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Chaydreia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kenneth S. 
Clasificación:
2.0

This truck was horrible and dangerous to drive in heavy rain with 194k miles, it took twice for the truck to start each time it was time to go, had to pull over as the windshield wipers were bad and could not see, then the truck was losing escalation in the rain. It took 1hour and 30 minutes and using 3 different cellphones to complete after hour check in. Glove compartment was broke and set in our helper lap. The black lady- Manager that Registered us in was talking about her family business out loud on the phone as she was dispatching us- 3 of us heard this conversation- truly unprofessional. I called yesterday to share my concerns and was told the manager would call me back, no response as of today. Truly unhappy with this experience and hope the truck we drove is taken out of the fleet for safety reason.

Elaine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

terry F. 
Clasificación:
3.0

El cliente no dejó un comentario.

porter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary G. 
Clasificación:
1.0

They did not do a walk through with us to let us know what was wrong before getting the truck. The mirror was not attached so it fell off. We were charged and extra day when we returned it on time the day it needed to be returned on we were charged for other cost which we are still confused about

Cynthia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose L. 
Clasificación:
5.0

Great agent

David C. 
Clasificación:
5.0

The employees at this location are very nice and professional.. I'd definitely do business here again. Thanks Uhaul!

Paul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

candelario T. 
Clasificación:
2.0

Uhaul left one poor woman to run the entire place by herself! She was fabulous, professional, and efficient; however, she could not do it all quickly. Why would you do this to your employee? This was do unsafe for her. You downgraded my truck without notice!

Patrice O. 
Clasificación:
5.0

The best.The girl who attended me was very kind and attentive, despite the fact that I do not speak English, she very kindly managed to understand me. Thank you so much

HERNAN H. 
Clasificación:
5.0

I had a reservation in a diferent location as it was getting closer to my pick up time I get a call that they wouldn't supply me with a truck and a trailer so the operator informed me available location is at camp wisdom that is 20 miles away that is not good to begin with u hall should kept the promise this happen 2 times. Previous day they book me at the same time I called and I was cheated for one hour and ended paying it bad practice i did mention it and they wouldn't help and I got cheated. Bad prctice.

ghebrihiwet K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alonda L.  |  First Impressions 
Clasificación:
5.0

Wry helpful

AARON A.  |  First Impressions 
Clasificación:
5.0

Ninguno

sabrina m.  |  Overall Experience 
Clasificación:
2.0

I keep trying to make payments on my storage because I was in the hospital and sick they wouldn't work with me. Over charged me for the storage for $120 to $130 for a small storage and said that was on cause of the location but that was bs

JOSHUA J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sabrina m.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Donnell M.  |  Overall Experience 
Clasificación:
5.0

Would use again in the future.

Carolyn M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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