Customer Reviews for U-Haul at 39th Expressway

3,576 comentarios

4050 NW 39th   Oklahoma City, OK 73112
(Btwn Portland & Meridian)

(405) 946-0751

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 946-0751

4050 NW 39th
Oklahoma City, OK 73112
(Btwn Portland & Meridian)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LAZARO D. 
Rating:
5.0

Customer did not leave a comment.

Damon H. 
Rating:
5.0

Great service 👏

Christopher W. 
Rating:
4.0

I was charged 1 mile than drove the miles when got truck was 745 i returned 786 other than that it was ok

Benny C. 
Rating:
5.0

Customer did not leave a comment.

Deneisha T. 
Rating:
5.0

Customer did not leave a comment.

Bob H. 
Rating:
5.0

Customer did not leave a comment.

EMILY A. 
Rating:
5.0

Customer did not leave a comment.

brian E. 
Rating:
5.0

Customer did not leave a comment.

Matt H. 
Rating:
5.0

The vehicle's air did not work well.

Isaac Z. 
Rating:
5.0

Very helpful and professional employees

Karwn A. 
Rating:
5.0

Customer did not leave a comment.

Alex K. 
Rating:
1.0

I towed my car from Houston to OKC. When I turned the equipment in, my car was dead and needed to be jumped so I could take it off the tow dolly. The employees at this location explained that they couldn't use a truck to help, and that they also couldn't use their personal vehicles because they were on “company time”. I spent over $1000 on the truck and moving supplies only to be told that if I wanted help, I would have to call the roadside assistance number despite being literally at the Uhaul store. I want whoever reads this to do their best to put themselves in my shoes and think about the customer service I received after spending $1000 with this company. I sincerely hope someone calls those employees and explains to them what customer service is. They need it. Badly.

Colin S. 
Rating:
4.0

Customer did not leave a comment.

jeffery D. 
Rating:
5.0

Customer did not leave a comment.

SHONEETRA H. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

The associate that checked the truck back in was not very friendly... just didn't smile or act very interested... the mirror was damaged and I had every intention of paying for it..... she acted like I did it on purpose.. just unfriendly in my opinion

Mark P. 
Rating:
5.0

They were very helpful and professional

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

Cheryl W. 
Rating:
5.0

The woman who waited on me went above and beyond to get my lights working. An EXCELLENT worker.

John N. 
Rating:
5.0

Customer did not leave a comment.

Kristen H. 
Rating:
3.0

Customer did not leave a comment.

Iulian T. 
Rating:
3.0

Maybe they were understaffed I'm not sure but it was a good experience. Nothing over the top but it was good.

William G. 
Rating:
5.0

Only issue I encountered is that I did not ever receive an emailed receipt after the rental, or haven't received one yet (as of two days after the rental).

Jon M. 
Rating:
5.0

The keys were not left in the car. I had to pay the guys that were helping me move an extra hour since we had to wait to get the keys of the truck. Also, the initial reservation was for a 26 ft truck and I was called the night before to change my reservation over to a 20ft truck. I didn't mind that but I did mind that my requests of 2 dolly's were not transferred.

Miguel G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Went out of there way to return prescription glasses and house keys left in vehicle

Georgia A. 
Rating:
5.0

Customer did not leave a comment.

Gequala B. 
Rating:
5.0

Customer did not leave a comment.

Stacy C. 
Rating:
5.0

Excellent customer service. Very helpful

Joey B. 
Rating:
5.0

All good.

Kathy B. 
Rating:
5.0

Customer did not leave a comment.

Laura G. 
Rating:
5.0

Very professional, very friendly won't use any other Uhaul... I have one right down the street from where I live I don't go there cause they're not as professional or friendly... The one I go to is about between 5-7 miles away and that's where we go.. That must tell you something about the store on 39th Expwy.... They're very awesome....

BENJAMIN M. 
Rating:
5.0

Customer did not leave a comment.

Gay S. 
Rating:
4.0

Nice people working here. The only thing I would have changed is to have them put my son-in-law on the paperwork to make me feel better about allowing him to drive the truck too. They did tell me verbally it was okay. Overall a good experience.

Troy S. 
Rating:
5.0

Guys at this location ate always great!! Keep up the great work.

DONALD M. 
Rating:
5.0

Very professional and fast hook-up

DONNA D. 
Rating:
5.0

Give your great guys a raise

ALDO RAUL M. 
Rating:
5.0

We're good. Thank you.

eric M. 
Rating:
4.0

Customer did not leave a comment.

STEVE C. 
Rating:
5.0

Very courteous and professional. Made our rental super easy, and they even put in the hitch ball that I needed. Super experience. Highly recommend this location

Jason C. 
Rating:
5.0

Customer did not leave a comment.

Brooke P. 
Rating:
1.0

Don't blame the customer. Don't look at your phone and say, all I know is what's on the computer. Say, I can see you're displeased, what can we do to make it right. Don't blame the Texas people. In Texas they suggested I rent a big truck and haul my personal vehicle for additional charges of coarse. You failed to meet my expectations.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

Kim K. 
Rating:
5.0

Great experience. They had the reserved trailer ready to go. Very quick service.

MICHAEL D. 
Rating:
4.0

Customer did not leave a comment.

Shatera H. 
Rating:
5.0

Customer did not leave a comment.

Kim K. 
Rating:
5.0

Service was great

JOHN V. 
Rating:
5.0

Customer did not leave a comment.

Tonya M. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

This is by far the best Uhaul location I have ever used. The guys are great!!!

Dianna H. 
Rating:
3.0

I have been renting from this location at least 2 to 3 times a year. Usually, I would recommend them to anyone. This time the staff was not very friendly and/or helpful. The truck they rented me was in terrible shape.

Andrew R. 
Rating:
3.0

I went in the morning and rented vehicle for 2 days. That very afternoon they started calling me about when I was bringing it back. Then got irate with me on the phone when I told them I was keeping it another day.

Sean D. 
Rating:
4.0

Customer did not leave a comment.

Leslie H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey N. 
Rating:
5.0

THIS IS A STOCK SURVEY RESPONSE. IF EMPLOYEE HAS TO BRING TO MY ATTENTION THIS SURVEY, IT MEANS THEY ARE BEING PRESSURED TO DO IT AND THEIR JOB DEPENDS ON IT. THEREFORE ALL ANSWERS ARE EXCELLENT. IF THERE WAS A PROBLEM, I WOULD BE DISCUSSING IT WITH THE MANAGER. THIS SURVEY IS MEANINGLESS AND NOT INDICATIVE OF YOUR SERVICE.

Mary T. 
Rating:
5.0

Customer did not leave a comment.

DENNIS J. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

Misty A. 
Rating:
5.0

Customer did not leave a comment.

Heather Q. 
Rating:
4.0

Start offering veterans discounts again

MARK S. 
Rating:
5.0

Left a Cap the truck. They found it and give it to me. Great smile and helpful

James W. 
Rating:
5.0

Awesome first time experience no problem thanks a bunch keep up the amazing work

Shisheika S. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

This is the only uhaul location I will go to in okc.

Virginia L. 
Rating:
5.0

Customer did not leave a comment.

terri S. 
Rating:
5.0

Customer did not leave a comment.

PAULA S. 
Rating:
5.0

Customer did not leave a comment.

Harlie B. 
Rating:
5.0

None.

Shawn S. 
Rating:
4.0

Customer did not leave a comment.

Walter M. 
Rating:
1.0

Charged for 2 dollies that didn't make it on the truck. This is the worse uhaul experience I've ever had. I'll never use this location again. After I returned truck they charged me $12 for 1 gallon of gas. My church members heard of this. You'll lose business. NEVER AGAIN

Roy N. 
Rating:
5.0

Customer did not leave a comment.

PAULINA C. 
Rating:
2.0

The steering wheel was horribly hard to turn, the dolly was not locked I to place, the set ice was not what I'm used to from Uhaul.

TINA K. 
Rating:
3.0

Very kind and helpful.

Mariah D. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER P. 
Rating:
5.0

Customer did not leave a comment.

FREDRICK O. 
Rating:
5.0

I rented a cargo van during the recent ice storm I am 78 year old woman and was worried about driving it back to UHaul due to the ice on the roads I did not want to wreck their van I called them and they offered to come pick it up and take it back and did not charge me for the day they picked it up they were very helpful and pleasant and one of the guys that I worked with me wasBrandon and the woman in the office there is awesome also.

LINDA G. 
Rating:
5.0

Big shout out to the GM and also to sales associate Darion. This is hands down the best U-HAUL location I have ever worked with: they deserve your business!

Aaron W. 
Rating:
5.0

Customer did not leave a comment.

Andrea H. 
Rating:
5.0

Nothing!

Kenny S. 
Rating:
5.0

Customer did not leave a comment.

Justin C. 
Rating:
4.0

Customer did not leave a comment.

DANIEL O. 
Rating:
5.0

Fast, efficient and very helpful!

GLENA W. 
Rating:
4.0

keep up the good work

CHARLES K. 
Rating:
5.0

I liked the fact that the location on NW 39th Expressway in OKC was a dedicated U-Haul store. They had everything we needed for moving our stuff, and they were 100% focused on helping us.

PHILIP T. 
Rating:
3.0

Customer did not leave a comment.

EDDIEDWAYNE F. 
Rating:
5.0

People must treat your trucks like absolute crap, haha. My rental had a faulty door that couldn't close all the way and the passenger side mirror was unmovable. I think for safety the mirror should get looked at.

DANNY N. 
Rating:
5.0

Staff were excellent in the service that was provided

THOMAS P. 
Rating:
5.0

Friendly helpful staff.

ERNEST S. 
Rating:
5.0

39th Expwy is the only store we use .. Everyone has gone out of their way to be very professional, friendly and courtesy to both me and Ben. . we have Uhaul not to far from our house and we don't use that one because they're not friendly, courtesy and professional... So to give 39th stars it would be beyond a 5 star rating.... Thank you to Kula and her team for making us feel great when we come in and leave.. Thank you all.. Ben and Dixie

BENJAMIN M. 
Rating:
3.0

They charged us for a lot of other stuff they shouldn't have it's because I'm white and you could tell the Guy turned it into didn't like white people

LYLE S. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
3.0

So it seems I've been double charged as I have both the original charge and a second one! And there was some issues with the whole thing this time it should be more carefully monitored

STEPHANIE W. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
3.0

Clean the box part of the truck. It was filthy.

JOSHUA C. 
Rating:
5.0

Love this place!

TAMMY M. 
Rating:
5.0

Customer did not leave a comment.

Jamie H. 
Rating:
5.0

Nothing Vida was excellent and very helpful and Very Friendly!!

RONNIE M. 
Rating:
5.0

Super easy pickup and drop off. Vida was super helpful helping me hook up the trailer and John was great as well with the return. Thanks!

JOSHUA LEE C. 
Rating:
5.0

This is the only store we go to... Cause they're very polite, very professional, I can keep going...

BENJAMIN M. 
No reviews have been submitted for this location.

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