Customer Reviews for U-Haul at 39th Expressway

3,400 comentarios

4050 NW 39th   Oklahoma City, OK 73112
(Btwn Portland & Meridian)

(405) 946-0751

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 946-0751

4050 NW 39th
Oklahoma City, OK 73112
(Btwn Portland & Meridian)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Keep doing what you guys doing

ARIDULLAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSTANCE R. 
Clasificación:
5.0

this is my favorite location . very very friendly staff

SALAH G. 
Clasificación:
1.0

You can train your managers to be more compassionate especially about certain circumstances I was just trying to help my ex get moved and was told my card wouldnt be charged anymore since he was in jail and the rental was in his name. Your manager at the 39th store in OKC proceeded to chew my ass out and tell me I shouldnt help people out like that. I have been having a shit week which is ending with dhs at my home because my ex is being a dick. I was trying to get milk when I couldn't because there was another 107 charge on my card. I got hung up on 2 times and sat on hold 3 times to talk to someone and she treated me like shit. I get that I used my card to rent the uhaul. But I'm a single mom and can not afford these charges It overdrafted my account and now I have no milk for my kids. She really should not be in the position where she deals with people. I'm not trying to scamm you or get something for free. The uhaul sat at my house another 4 days before they came and got it. I didn't now drive I all as the keys were with the guy who rented it. A little compassion goes a long way. She didn't have to be a bitch to me. I have enough going on in my life right now to have some lady who knows nothing about my situation to chew me out and be a bitch.

JOSEPH D. 
Clasificación:
5.0

Amazing customer service. Highly recommend. Very friendly.

Kevin B. 
Clasificación:
5.0

This is the best truck rental experience I've ever had! Truck was clean and well maintained, staff was helpful and friendly. I'll definitely be back!

Lisa L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sara H. 
Clasificación:
5.0

Nathan was very helphul and froendly.

Roger R. 
Clasificación:
1.0

This location ripped me off! We drove the truck 12 miles total, never left it idling, and did not haul a heavy load. We put in 1.5 gallons of gas before returning it. They then billed me for 4 gallons of gas, at nearly $5 per gallon. So, according to them, you can expect to get just over 2 miles to the gallon.

DENISE B. 
Clasificación:
4.0

Staff was helpful and friendly

ROBERT H. 
Clasificación:
5.0

Service was excellent. No improvement needed.

JESSE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

The truck was not properly maintained and it was not aligned. It was extremely dangerous driving it the 300 miles that had to be driven.

Janette M. 
Clasificación:
3.0

A smile goes a long way Everyone has bad days however when in retail , customer service entails us managers, reps, sales associates etc .., to put all personal feelings aside and assist the customer professionally and courteous

ANGELA S. 
Clasificación:
5.0

Staff was very helpful and friendly, This was my first time using uhaul and I will definitely be using them again the next time I move

AARON D. 
Clasificación:
5.0

Excellent service! I didnt see any improvements necessary.

JOHN K. 
Clasificación:
3.0

The price I ended up paying had no correlation with the price I thought I'd pay. When I reserved the pickup online it said I'd pay around 69$ at pickup for 72 hours and .69 a mile upon return. I even overestimated the miles we'd drive. But I extended my time by 3 hours and ended up paying nearly $180!! I am not impressed with the price at all. And the environmental tax is for what exactly? Anyway I'm just kinda blah with the whole experience with uhaul. The people were pretty nice even if they weren't very helpful with the explanation of prices.

Jessica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale H. 
Clasificación:
4.0

El cliente no dejó un comentario.

REVEL R. 
Clasificación:
5.0

The customer service was great very helpful and blessed very pleasant to accommodate my needs

NATHAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
5.0

Nice staff, very welcoming.

Charles R. 
Clasificación:
5.0

Nothing, it was the best u-haul experience I've ever had.

DERRIK H. 
Clasificación:
5.0

The ignition wouldn't turn unless you moved the key back and forth while turning the wheel back and forth. Took me up to 5-10 mins to get it to start, so I left it running which used more gas that I had to replace. All in all though, the lady was great who helped me. She was quick and efficient to get me in and on my way and once I returned I had a quick check out, which I appreciated!

KENZIE F. 
Clasificación:
5.0

The 24/7 mobile pickup was a nightmare. Our wait time was over an hour after we arrived at the pickup lot. The instructions we got for where to locate the vehicle number was backwards. If it wasn't for the lot owner answering her phone after hrs, it would've taken us longer to find it. She was a great help.

Shamiel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAIT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah H. 
Clasificación:
5.0

Very nice and helpful.

VIRGINIA L. 
Clasificación:
5.0

Everything was easy, timely, and very professional.

Donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES L. 
Clasificación:
5.0

Killed a few roaches in the vehicle, but that's not your fault as they were probably from the previous renter

Troy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN E. 
Clasificación:
5.0

The staff was great, had a great experience.

BETTY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD U. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SLADAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

Very friendly staff and quick in and out!

TIMOTHY C. 
Clasificación:
5.0

The trailer had a few dents and scrapes from prior use, but nothing that affected functionality.

GLENDORIS D. 
Clasificación:
1.0

The truck was dirty. When I returned the truck I told them that I put in the fuel that it said to put in but it was below the line and I offered to go get more fuel and they told me it would be fine. Then they charged me for fueling the truck.

MICHAEL D. 
Clasificación:
2.0

Well the picture on my phone didn't show the proper location of the truck. When I went inside to ask, I was rudely told “it's that truck over there” with a blind point towards the parking lot. No additional instructions. For someone who has never done this before, the employees couldn't have been less helpful. When I arrived to drop it off, I was yelled at to “leave the keys in the truck and given no additional instructions.

Terah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale R. 
Clasificación:
5.0

39th Expressway is always my 1st choice when it comes to rentals. The staff is always friendly & professional, and they get me set up and checked out quickly. The renovations in the office area look great and the trucks & equipment are always top notch.

DAVID K. 
Clasificación:
5.0

Great service, thank you

Anne R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elanda M. 
Clasificación:
5.0

Great Experience. Wouldn't change a thing!

JEFFERY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN A. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

Everyone there was super friendly and helpful. Easy. Really great experience. Will go there anytime I need a UHaul. Gracias.

REBECCA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN G. 
Clasificación:
5.0

Staff was friendly, helpful and efficient. Vehicle was clean and drove easily with staff placing emphasis on safety. A/C worked well. Comfortable.

KIM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

Good Services

Tonia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN O. 
Clasificación:
3.0

Don't give me rental with fuel below half and then charge me when I return it with the same amount of fuel. That's crap. So now I pay for the fuel I pumped in and your surcharge.

Martin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL F. 
Clasificación:
5.0

Sirs: Not a single item! .... ALL {3} of the Techs were very attentive, skilled-in-their TASKS and quick! ..... Definitely will be BACK! - E.L.W. - 8 /05/2021

EVERETT W. 
Clasificación:
5.0

Customer rep was friendly and quickly hooked up the trailer and made sure lights were working. Drop off equally smooth. I have rented a trailer 4 x this month and each time excellent experience. Price was fair. I will tell others and will be a return customer.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL P. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

chad G. 
Clasificación:
5.0

Had a good experience nothing needs improvement as far as I can see

samuel C. 
Clasificación:
5.0

Excellent experience

JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAPHAEL O. 
Clasificación:
5.0

People was really friendly and I appreciate that and if I need to rent again I go there to rent I give A plus Thanks Carol

CAROL F. 
Clasificación:
3.0

I made an online reservation several days in advance. I got a call the day after I made the reservation saying they didn't have the truck size I needed but it said available online. I agreed to a smaller truck. A few days later I show up to the dealer and he basically said there wasn't anything available, he doesn't have my name in the system and he can't do anything for me. I showed him my confirmation/reservation number and email and he said that doesn't mean anything to him and sorry for the luck. I had a whole group of people waiting to help me move. I asked if he would call corporate or whoever handles it and they suddenly had the one I originally wanted ready for me at another location on the other side of town. I drove all the way over there and they told me they were out of stock on the appliance dolly I paid for in advance. They gave me a regular dolly instead to move a stacked washer and dryer down two flights of stairs. All around it was a terrible experience and I won't be using U-Haul ever again. Too much stress on an already stressful day.

REBEKKAH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah J. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHAWNT P. 
Clasificación:
5.0

Excellent service and great employees ..

Sheryl B. 
Clasificación:
5.0

Tobi was very professional and respectful gentleman.

MARIA G. 
Clasificación:
5.0

The employees are friendly and helpful and that is so appreciated!

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA O. 
Clasificación:
2.0

The radio didn't work, the key was hard to turn over, every light on the dash was on. Improvements would be to service your vehicles.

John D. 
Clasificación:
5.0

NC

KHALIL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

Everything was great

JUAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALAH G. 
Clasificación:
5.0

I can't think of a thing that could have been better. The price was great on both days that I rented your 15 foot trucks. The manager knew what he was doing. Everything was perfect, both days

DAVID H. 
Clasificación:
5.0

They did a great job when I dropped the truck off!

DOUGLAS S. 
No se han enviado comentarios para esta ubicación.

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