When I arrive at this place the lady is talking with a friend and that was more important than customer service. She told me that she could not give me the car that she reserved online and that I received the confirmation. I got a little upset and after 2 calls she gave me the car. I paid for some textile blankets and never received them but they were charged to my account. I don't recommend this place.
JAZHIEL MORA MENA
Customer Reviews for USM Logistics Worldwide
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
USM went out of their way to ensure I had the best equipment knowing that I was moving cross country. The service was absolutely above any expectations I had. I highly recommend USM..
Kevin SmithHorrible experience. I made countless calls to customer service regarding issues that I experienced. Never have I ever experienced such a horrible situation. Never again at least with this location. I’ve never had any issues with Uhaul ever. This is reflective of this location not the company.
Terris EddingtonExcellent experience. The proprietor of USM logistics was very helpful. The truck I rented was clean and in good working order.
Helaine GordonJob well done
Michel PavoExcellent
tam nguyenEverything met expectations.
LLOYD KIRCHNER