Customer Reviews for U-Haul of Wedgewood

10,098 reviews

1816 8th Ave S   Nashville, TN 37203
(Right off I-65 exit 81on the corner of 8th ave south and Wedgewood blvd, No Customer Parking - Handling calls for 772051)

(615) 383-6455

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(615) 383-6455

1816 8th Ave S
Nashville, TN 37203
(Right off I-65 exit 81on the corner of 8th ave south and Wedgewood blvd, No Customer Parking - Handling calls for 772051)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Arthur. Haase 
Rating:
5.0

These guys were cool

Caleb Velasquez 
Rating:
5.0

Customer did not leave a comment.

Liam Doyle 
Rating:
5.0

Customer did not leave a comment.

MARY GIBSON 
Rating:
1.0

Did not have any furniture blankets even though I reserved them weeks in advance. They told me I could drive 20 miles and get some from another location. That was not an option for me. I had to wipe down interior of the cab - it was dusty dirty and smelled of smoke. I know you can't control smokers. I had to wash my trucks windows - they were covered with bugs This truck also had windows that did not seal - so both windows "whistled" the whole 5 hour trip It also sounded that the truck may have had a exhaust leak. It was exceptionally loud.

PATTI REEDER 
Rating:
1.0

Workers ain’t shit very rude bad experience

Jamaka Ewin 
Rating:
4.0

Customer did not leave a comment.

Fiona Whelan Prine 
Rating:
4.0

Customer did not leave a comment.

MONIQUE TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Greig Davis 
Rating:
3.0

The van I ordered was not available. . Got a truck that smelled of urine then switched it for another truck. This was a big problem as I couldn’t get to where I needed because of height restrictions. I would expect a full refund. Staff was fine.

gary wortel 
Rating:
5.0

Everything was smooth from start to finish. App was easy to navigate too.

Carolyn Goins 
Rating:
4.0

The parking situation was a bit confusing since I drove myself and needed to leave my car while I was driving the truck.

Cynthia Bell 
Rating:
4.0

Customer did not leave a comment.

Thomas Wilson 
Rating:
5.0

Customer did not leave a comment.

JERRY WURSTER 
Rating:
5.0

Customer did not leave a comment.

terry oneill 
Rating:
5.0

No comments to add.

Keaton Cason 
Rating:
5.0

Brother that took care of me was fast, efficient and one of the nicest humans I have met. God bless you

Addrian Frederick 
Rating:
5.0

Very helpful staff. The application-based rental process was easy to execute.

James ONeill 
Rating:
2.0

Customer did not leave a comment.

Kurtis Parker 
Rating:
5.0

Customer did not leave a comment.

James Fraser 
Rating:
5.0

Excellent experience, very easy to do the truck 24/7 system. Thank you!

Mary Cooper 
Rating:
4.0

Customer did not leave a comment.

Calvin Hunter 
Rating:
5.0

Thanks to all staff

Altagracia Buendia 
Rating:
5.0

Customer did not leave a comment.

John Kozinski 
Rating:
3.0

Customer did not leave a comment.

Abigail Fenton 
Rating:
5.0

Customer did not leave a comment.

Nicollette Lyons 
Rating:
5.0

Customer did not leave a comment.

latoshia SEATS 
Rating:
4.0

Customer did not leave a comment.

Jeff Smiley 
Rating:
4.0

Customer did not leave a comment.

ALLAN HUNT 
Rating:
4.0

On this most recent experience, Trey, the clerk was very helpful, friendly and time efficient. But on most of my other visits, I dread going there, because the wait time is so long to get my truck. Every time I try checking out using the App,, it never functions properly.. On returning the truck after hours on this visit, the App charged me double, and I had to call customer service. I Uhaul wants people to use the App, they should make it functional.

MARK TEAGUE 
Rating:
5.0

Nothing to improve but you have a great staff at the pick up and drop off locations

james WILLIAMSON 
Rating:
5.0

Customer did not leave a comment.

Timrecus Larkett 
Rating:
1.0

We got there to pick up a 8” truck and the mobile app wasn’t working, so we went inside where we had to pay $76 for 2 hours of use. Okay cool. We bring the truck back 15 minutes before the 2 hours was up and they were closed so I start returning the truck on the app and found out the guy gave me a completely different truck than what the app was saying. So I called customer service and they supposedly handled it and I left the key in the drop box. The next morning U-Haul took $112 more from my bank account saying I traveled 108 miles when I KNOW FOR A FACT I didn’t go over 30. I only used it to move a table from one house to another. I AM VERY UNHAPPY. The experience was terrible and I will not be using U-Haul again.

Dorrian Gardner 
Rating:
4.0

Staff was extremely helpful and very knowledgeable.

Tawanda Britton 
Rating:
1.0

I was overcharged by 21 miles. The staff said they were too busy to check me out and would just email me my receipt and they inflated the number of miles I drove from 13497 to 13518 which is just absolutely ridiculous and is theft. I would never recommend anyone do business with U-Haul.

Amanda Kolesaric 
Rating:
4.0

Customer did not leave a comment.

Robert Lauber 
Rating:
1.0

I’ve never been treated as poorly as I was picking up my truck yesterday. Drop off was great, efficient, and the attendant was kind. But the attendant behind the desk for pickup was rude, condescending, and outright mean. I will not be using U-Haul again. If you live in Nashville, use Penske instead. They treat their customers with respect.

Taylor Dawson 
Rating:
5.0

Customer did not leave a comment.

Desarae Compton 
Rating:
4.0

Customer did not leave a comment.

Geno Haffner 
Rating:
3.0

Customer did not leave a comment.

Andria Baker 
Rating:
5.0

No issues.

James Langford 
Rating:
1.0

I ordered furniture pads and a dolly which was never included....

Davis Lohman 
Rating:
5.0

This is the best Uhaul location in the United States. The guys who work there are friendly, courteous, and the truck I reserved was clean and ready to go when I arrived. I give this location at 1816 8th Ave S in Nashville an A+!! Ward D

Ward DeWitt 
Rating:
3.0

Better informed customer service representatives

Robert Jones 
Rating:
5.0

Employees were so helpful, nice and professional. Fast service! Will use this location again.

TERRI GREMILLION 
Rating:
5.0

Customer did not leave a comment.

Michael Lakeman 
Rating:
5.0

Customer did not leave a comment.

Alex Rees 
Rating:
5.0

Customer did not leave a comment.

Robert Marquit 
Rating:
5.0

Excellent and professional customer service.

Shawn Jenkins 
Rating:
2.0

Truck Stunk of pot. Small crack on windshield. Driver door did not close properly. Center seat way dirty.

Glenn Giles 
Rating:
4.0

Very good experience.

Stephenia Gooch 
Rating:
5.0

Customer service was excellent and they even helped me switch to a smaller truck right on the spot.

JOHN KIERNAN 
Rating:
3.0

I think the customer service should be a little better but good store thanks for everything

luis martinez 
Rating:
5.0

Customer did not leave a comment.

Steven Keane 
Rating:
5.0

Customer did not leave a comment.

margeret Bell 
Rating:
5.0

Customer did not leave a comment.

Khurram Shafique 
Rating:
4.0

Customer did not leave a comment.

Anna Battle 
Rating:
4.0

Customer did not leave a comment.

Ronald Petty 
Rating:
5.0

Customer did not leave a comment.

Courtney Roberson 
Rating:
5.0

Customer did not leave a comment.

Al Cintra-Leite 
Rating:
5.0

Fantastic staff! You should treat them to pizza and beer.

Lee Clark 
Rating:
5.0

Customer did not leave a comment.

Tyler McDermott 
Rating:
3.0

I wasn’t told that or suggest getting a lock for the back of truck.

Karen Moore 
Rating:
5.0

Customer did not leave a comment.

BLAISE CASTELLANO 
Rating:
5.0

Customer did not leave a comment.

Alan Jones 
Rating:
4.0

Customer did not leave a comment.

Kimberleigh Kelley 
Rating:
5.0

Customer did not leave a comment.

Marcus Simpson 
Rating:
3.0

I pulled up to the drop off equipment sign. Waited a few minutes and no one came so I got out of my car. Then the employee go out of what looked like his personal vehicle and told me to pull forward. His attitude was completely uninterested in helping at best. I literally questioned myself if he worked there or just came in off the streets. Ya’ll should evaluate his performance if you have any care about customer service… unacceptable

Nathan Williams 
Rating:
3.0

Customer did not leave a comment.

XANDRIA JOHNSON 
Rating:
4.0

They were Very kind, Profesional, Patient & Accommidating.. THANKS GUY'S!!!

Phyllis Boyd 
Rating:
5.0

Go Braves!

Ward Dewitt 
Rating:
2.0

Over charged my card and did not check me out on time

Irvin Whitfield 
Rating:
2.0

Didn't check my rental out once I returned the vehicle and I'm seeing extra charges from my account

Irvin Whitfield 
Rating:
4.0

Customer did not leave a comment.

Micah Pearson 
Rating:
3.0

No comments

Rhonda Asare 
Rating:
5.0

Customer did not leave a comment.

Roy Davis 
Rating:
5.0

Ensure that all the lights have been checked prior to the next rental. The left rear turn signal of the original trailer was not functioning properly. They were quick in switching it out. Large number of trailers and other accessories available at this location.

John Dittmer 
Rating:
5.0

Customer did not leave a comment.

LORIA HARVILLE-AKINS 
Rating:
5.0

Customer did not leave a comment.

kamal jouad 
Rating:
4.0

Customer did not leave a comment.

Joshua Spencer 
Rating:
4.0

Customer did not leave a comment.

Lois McNab 
Rating:
4.0

My brother in law was the driver and wasn’t present during drop off

Jeffrey Lowden 
Rating:
2.0

Less hoops to jump through to get a service done perhaps

Astrid Itzep 
Rating:
5.0

The guys were awesome

RHONDA JENNINGS 
Rating:
4.0

Customer did not leave a comment.

Codie Richards 
Rating:
1.0

Customer did not leave a comment.

Kyle Mason 
Rating:
4.0

The employee helping me was fantastic, I wish I could remember his name. He was a younger black guy with short dreds. He was incredibly helpful and very upbeat the whole time. Best experience I’ve had at uhaul all because of that guy. 10/10

Jack MacDonald 
Rating:
3.0

Customer did not leave a comment.

Lisaclaire Sanwall 
Rating:
5.0

Customer did not leave a comment.

dasha krenson 
Rating:
4.0

Drop off was easy. I simply backed into a space, dropped the trailer, and was cleared to leave by the attendant, who did all the unhooking. Quick and easy.

Zach Decker 
Rating:
5.0

Customer did not leave a comment.

Josephine Picado 
Rating:
5.0

Customer did not leave a comment.

Jim Lister 
Rating:
5.0

The staff at the 8th Ave location is amazing!

Shanikquia Sawyer 
Rating:
5.0

This whole experience was the best I have ever had renting anything in my 62 year life ..All without a single hitch.

David Berry 
Rating:
5.0

Accommodating and kind!

Tiffany Bennett 
Rating:
5.0

Great experience! The guy that checked me in this morning was professional, knowledgeable and a good scene of humor.

Allison Scripps 
Rating:
3.0

Easy to return and hassle free.

timothy oakes 
Rating:
5.0

Very friendly and helpful. Would definitely recommend!

Stacey DePriest 
Rating:
5.0

Customer did not leave a comment.

Denise Baskin 
Rating:
5.0

Customer did not leave a comment.

Kiley Roelfs 
No reviews have been submitted for this location.

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