Christian and the other gentleman working with him are both top notch.
sherry maurerCustomer Reviews for U-Haul of Kings Canyon
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guys that worked there where nice and helpful just had a bad experience with truck the check engine lig he came on and was running bad
Deserae PriceThis is the place I've always rent from.
Patricia SernaI had a great experiance with all your staff. They were all great to deal with and the truck worked perfect.
keith davisPicked up the uhaul with no gas at all. The gas light was on, tank was completely on E. Paid $175 which got me 3/4 of a tank, took back with half a tank and I get $60 refunded. $60?! Bet if I picked it up with half a tank and took it back empty I would have got charged a whole lot more then $60. Ridiculous
Marissa Delafuenterepresentative was quick and professional
Alexander CamerinoThe service was great 👍
Gina WhiteGreat experience, easy and helpful. Process was simple and quick
Jonathan MouaI am a loyal repeat customer at the Uhaul on Ventura Ave. in Fresno, CA. Good customer service for many years at this location. They are the Best!
Ivana MuldrewVery friendly and efficient staff.
Alana JeydelRecibieron tres estrellas porque no tenían gente hablando español Received three stars at this they did not have people that spoke Spanish
Jaime AguirreGreat customer service very friendly and helpful appreciate the hospitality
Florentina MataPick up was helpful and courteous
Caleb Maranda GarciaGreat customer service
Lavona RussellNothing excellent service they make everything easy.
Melvin HaradaN/A. All equipment was clean and manageable. Customer service was excellent.
Elizabeth LaneThe U-Haul app is terrible. I would recommend your services, but never the app.
Michael Divitadirty
John RendigNice and professional service. My complaint is that the trailer door latch mechanism was extremely difficult to open/close. I should have checked before I left when I picked up the trailer.
Alain SpalardVery Good Service and Rate Thank You
satwant KalkatI always come to this location because it is always service with a smile. The gentleman there always go above and beyond to make my experience excellent. I recommend U-Haul but in Fresno, CA this is the only location I support.
Chimeko PattersonThe truck had its check engine lite I drove around the block took the truck back the guy working had a problem handed my another set of keys without saying a word very unprofessional
rachel ramoneThey were very great I would use that place again. They didn’t have to improve on as far as I was concerned, they were very courteous. Thank you.
Sharon DuckworthNice friendly staff, especially Chris the manager.
Janice MonahanCheck your vehicles every night to make sure the gas tanks havent been drilled into. Spent my own money on gas and had the car break down on me within 5 minutes due to a hole being in the gas tank from someone trying to steal the gas. Have to wait over a week to get my refund.
Dakotah CrawfordThe truck I rented was clean and wiped down. All trucks rented should always get cleaned on all surfaces .clean is good thank you all keep up good work .
Alma StandukeI just needed it to move a washer but it help me alot with the ramp wish there was a smaller truck that has the ramp in these in the Future.
margaret ocampoNice and willing to help you
LAURIESA SETTLEI was Glad yall was open early. Yall are doing a Great Job with the employees that work here. Thank You for that.
VALENTINA GuiterrezGreat customer service
Vick AlvarezI was charged 42.25 for fuel but only drove 13 miles is absurd and is not okay.
Timothy OrabuenaNothing .. everything went well every time I rent from there. Very satisfied thank you. 😊
Laura LaraI had a order for a truck confermation number on Blackstone ones there I got the run around about my visa debit card after a hour I get denied the truck get sent to the kings canyon u haul and was given the the worst box truck on the lot.i was supposed to pay 75 for the truck ,I ended up paying $217.98 I'll never use this company again and was charged 75 for a truck I never used!(!!
Raul ReyesVentura location in Fresno Ca is solid. Great customer service and anything you need is there. Thank you.
BRYANT BAKERLet your computers line up to their phone so they're not having to have issues and it taking so long when you return it or come long distance in return it
marilyn smithI was disappointed with van provided. It was filthy in the cabin and also in back. It smelled like weed. I was totally disgusted. The staff was nice but just mad that the vehicle proved for me was nasty
Roslyn ThomasFor the 10 ft maybe a lil ramp and for the 15 ft and lager a little side step for us short people lol 🤣
Laura LaraWas on a time limit came to pick up my trailer. They had the reservation but no trailer. I had come from the other side of town after coming down from the mountains to get the trailer and then they sent me a crossed back over to the other side of town to pick up the trailer that was there because it’s the only one they had in town stressed me out quite a bit cost me a lot and gas and a lot of my time which I couldn’t afford to use
Mary ShermanThe gentleman at Ventura location was awesome......
walter scottNo improvements needed. The employees at the Ventura location were friendly and helpful. The auto transport trailer worked well and was in good working order.
Austin ShipleyThank you for making my rental so easy and uncomplicated.
Marva Wardevery thing was excellent.
Anthony VargasJust the fact I’m missing plastic pins in my trunk bed hooks are missing is enough to rate it a 1 star I was hoping I could get everything done without having to check and see why certain parts are not there other then that as I checked the wiring and other installation on my car its great just pissed for the fact of how I have to go back when I thought it was a one and done deal
Dustin EspinozaAdd a side step for us shorties lol ..
Laura LaraGive them the same service I got and they should be happy
christopher WinterNeeded a motorcycle trailer. Went in the day before and reserved it. It was ready for me the next day as I arrived. Both days the staff (1) were extra busy. But I was patient, and when they got to me, they took care of everything I needed, pick up and return. Good guys there. Looks like they need extra help.
arturo garzaPlease contact me about my broken items. DANIELLE GLENN 559.942.0052
danielle glenn | Overall Experience