Customer Reviews for U-Haul of Kings Canyon

3,281 reviews

4036 E Ventura Av   Fresno, CA 93702
(W Of Cedar)

(559) 487-1730

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(559) 487-1730

4036 E Ventura Av
Fresno, CA 93702
(W Of Cedar)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Christian and the other gentleman working with him are both top notch.

sherry maurer 
Rating:
5.0

Customer did not leave a comment.

Tania Arellano 
Rating:
5.0

Customer did not leave a comment.

clara ochoa 
Rating:
5.0

Customer did not leave a comment.

Ger Xiong 
Rating:
5.0

Customer did not leave a comment.

Carlota Centeno 
Rating:
5.0

Customer did not leave a comment.

Ernesto Batalla 
Rating:
5.0

Customer did not leave a comment.

kevin Rivera 
Rating:
4.0

The guys that worked there where nice and helpful just had a bad experience with truck the check engine lig he came on and was running bad

Deserae Price 
Rating:
4.0

This is the place I've always rent from.

Patricia Serna 
Rating:
1.0

Customer did not leave a comment.

Pang Khang 
Rating:
5.0

Customer did not leave a comment.

Daniel Lunsford 
Rating:
5.0

I had a great experiance with all your staff. They were all great to deal with and the truck worked perfect.

keith davis 
Rating:
1.0

Picked up the uhaul with no gas at all. The gas light was on, tank was completely on E. Paid $175 which got me 3/4 of a tank, took back with half a tank and I get $60 refunded. $60?! Bet if I picked it up with half a tank and took it back empty I would have got charged a whole lot more then $60. Ridiculous

Marissa Delafuente 
Rating:
5.0

Customer did not leave a comment.

Abel Erives 
Rating:
5.0

representative was quick and professional

Alexander Camerino 
Rating:
5.0

Customer did not leave a comment.

Alisa Wright 
Rating:
5.0

The service was great 👍

Gina White 
Rating:
5.0

Customer did not leave a comment.

Christopher Lumsden 
Rating:
5.0

Customer did not leave a comment.

Gerardo Acosta 
Rating:
5.0

Customer did not leave a comment.

Donna Blair 
Rating:
5.0

Customer did not leave a comment.

ANTHONY COX 
Rating:
5.0

Customer did not leave a comment.

Angela Tyars 
Rating:
5.0

Great experience, easy and helpful. Process was simple and quick

Jonathan Moua 
Rating:
5.0

I am a loyal repeat customer at the Uhaul on Ventura Ave. in Fresno, CA. Good customer service for many years at this location. They are the Best!

Ivana Muldrew 
Rating:
5.0

Very friendly and efficient staff.

Alana Jeydel 
Rating:
3.0

Recibieron tres estrellas porque no tenían gente hablando español Received three stars at this they did not have people that spoke Spanish

Jaime Aguirre 
Rating:
5.0

Great customer service very friendly and helpful appreciate the hospitality

Florentina Mata 
Rating:
5.0

Pick up was helpful and courteous

Caleb Maranda Garcia 
Rating:
3.0

Great customer service

Lavona Russell 
Rating:
5.0

Nothing excellent service they make everything easy.

Melvin Harada 
Rating:
5.0

Customer did not leave a comment.

Michelle Nunez 
Rating:
4.0

Customer did not leave a comment.

Tanraj Bains 
Rating:
5.0

N/A. All equipment was clean and manageable. Customer service was excellent.

Elizabeth Lane 
Rating:
5.0

Customer did not leave a comment.

Nickolas McCracken 
Rating:
4.0

The U-Haul app is terrible. I would recommend your services, but never the app.

Michael Divita 
Rating:
5.0

Customer did not leave a comment.

lee pen 
Rating:
4.0

dirty

John Rendig 
Rating:
5.0

Customer did not leave a comment.

Javier Barragan 
Rating:
5.0

Nice and professional service. My complaint is that the trailer door latch mechanism was extremely difficult to open/close. I should have checked before I left when I picked up the trailer.

Alain Spalard 
Rating:
5.0

Very Good Service and Rate Thank You

satwant Kalkat 
Rating:
5.0

I always come to this location because it is always service with a smile. The gentleman there always go above and beyond to make my experience excellent. I recommend U-Haul but in Fresno, CA this is the only location I support.

Chimeko Patterson 
Rating:
5.0

Customer did not leave a comment.

Keyona Cannon 
Rating:
2.0

The truck had its check engine lite I drove around the block took the truck back the guy working had a problem handed my another set of keys without saying a word very unprofessional

rachel ramone 
Rating:
5.0

Customer did not leave a comment.

Bee Thao 
Rating:
5.0

They were very great I would use that place again. They didn’t have to improve on as far as I was concerned, they were very courteous. Thank you.

Sharon Duckworth 
Rating:
5.0

Nice friendly staff, especially Chris the manager.

Janice Monahan 
Rating:
5.0

Customer did not leave a comment.

James Ogawa 
Rating:
1.0

Check your vehicles every night to make sure the gas tanks havent been drilled into. Spent my own money on gas and had the car break down on me within 5 minutes due to a hole being in the gas tank from someone trying to steal the gas. Have to wait over a week to get my refund.

Dakotah Crawford 
Rating:
5.0

The truck I rented was clean and wiped down. All trucks rented should always get cleaned on all surfaces .clean is good thank you all keep up good work .

Alma Standuke 
Rating:
5.0

Customer did not leave a comment.

Sahil Kumar 
Rating:
5.0

I just needed it to move a washer but it help me alot with the ramp wish there was a smaller truck that has the ramp in these in the Future.

margaret ocampo 
Rating:
5.0

Customer did not leave a comment.

Carlos Arias 
Rating:
5.0

Nice and willing to help you

LAURIESA SETTLE 
Rating:
5.0

Customer did not leave a comment.

Keith Wolaridge 
Rating:
5.0

Customer did not leave a comment.

Jereol Walker 
Rating:
5.0

Customer did not leave a comment.

Michael Oakley 
Rating:
5.0

Customer did not leave a comment.

Carlos Lopez 
Rating:
5.0

I was Glad yall was open early. Yall are doing a Great Job with the employees that work here. Thank You for that.

VALENTINA Guiterrez 
Rating:
5.0

Great customer service

Vick Alvarez 
Rating:
5.0

Customer did not leave a comment.

Sylvia Ramirez 
Rating:
1.0

I was charged 42.25 for fuel but only drove 13 miles is absurd and is not okay.

Timothy Orabuena 
Rating:
3.0

Customer did not leave a comment.

Derek Montgomery 
Rating:
5.0

Customer did not leave a comment.

Edward Torres 
Rating:
5.0

Customer did not leave a comment.

Bernabe Espinoza 
Rating:
4.0

Customer did not leave a comment.

Brenda sorondo 
Rating:
4.0

Nothing .. everything went well every time I rent from there. Very satisfied thank you. 😊

Laura Lara 
Rating:
3.0

I had a order for a truck confermation number on Blackstone ones there I got the run around about my visa debit card after a hour I get denied the truck get sent to the kings canyon u haul and was given the the worst box truck on the lot.i was supposed to pay 75 for the truck ,I ended up paying $217.98 I'll never use this company again and was charged 75 for a truck I never used!(!!

Raul Reyes 
Rating:
5.0

Ventura location in Fresno Ca is solid. Great customer service and anything you need is there. Thank you.

BRYANT BAKER 
Rating:
5.0

Customer did not leave a comment.

victor chapa 
Rating:
4.0

Customer did not leave a comment.

REBECCA GARCIA 
Rating:
5.0

Customer did not leave a comment.

Maria Avalos 
Rating:
4.0

Let your computers line up to their phone so they're not having to have issues and it taking so long when you return it or come long distance in return it

marilyn smith 
Rating:
5.0

Customer did not leave a comment.

david steele 
Rating:
3.0

I was disappointed with van provided. It was filthy in the cabin and also in back. It smelled like weed. I was totally disgusted. The staff was nice but just mad that the vehicle proved for me was nasty

Roslyn Thomas 
Rating:
5.0

Customer did not leave a comment.

Wanda Rosser 
Rating:
5.0

Customer did not leave a comment.

Richard Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Laura Lara 
Rating:
5.0

For the 10 ft maybe a lil ramp and for the 15 ft and lager a little side step for us short people lol 🤣

Laura Lara 
Rating:
1.0

Was on a time limit came to pick up my trailer. They had the reservation but no trailer. I had come from the other side of town after coming down from the mountains to get the trailer and then they sent me a crossed back over to the other side of town to pick up the trailer that was there because it’s the only one they had in town stressed me out quite a bit cost me a lot and gas and a lot of my time which I couldn’t afford to use

Mary Sherman 
Rating:
4.0

The gentleman at Ventura location was awesome......

walter scott 
Rating:
5.0

No improvements needed. The employees at the Ventura location were friendly and helpful. The auto transport trailer worked well and was in good working order.

Austin Shipley 
Rating:
5.0

Thank you for making my rental so easy and uncomplicated.

Marva Ward 
Rating:
5.0

every thing was excellent.

Anthony Vargas 
Rating:
5.0

Customer did not leave a comment.

Antonio Menera 
Rating:
5.0

Customer did not leave a comment.

chris canel 
Rating:
1.0

Just the fact I’m missing plastic pins in my trunk bed hooks are missing is enough to rate it a 1 star I was hoping I could get everything done without having to check and see why certain parts are not there other then that as I checked the wiring and other installation on my car its great just pissed for the fact of how I have to go back when I thought it was a one and done deal

Dustin Espinoza 
Rating:
5.0

Customer did not leave a comment.

karen valesquez 
Rating:
4.0

Customer did not leave a comment.

Jason McKinley 
Rating:
5.0

Customer did not leave a comment.

david steele 
Rating:
5.0

Add a side step for us shorties lol ..

Laura Lara 
Rating:
5.0

Customer did not leave a comment.

Christina Zayas Olvera 
Rating:
5.0

Give them the same service I got and they should be happy

christopher Winter 
Rating:
5.0

Customer did not leave a comment.

Lonnie Stevens 
Rating:
5.0

Customer did not leave a comment.

Jaime Lucero 
Rating:
5.0

Customer did not leave a comment.

Javier Marin 
Rating:
5.0

Customer did not leave a comment.

Joseph Taito 
Rating:
5.0

Customer did not leave a comment.

robert johnson 
Rating:
5.0

Needed a motorcycle trailer. Went in the day before and reserved it. It was ready for me the next day as I arrived. Both days the staff (1) were extra busy. But I was patient, and when they got to me, they took care of everything I needed, pick up and return. Good guys there. Looks like they need extra help.

arturo garza 
Rating:
1.0

Customer did not leave a comment.

George Garcia 
Rating:
5.0

Customer did not leave a comment.

Armand Cabraloff 
Rating:
3.0

Please contact me about my broken items. DANIELLE GLENN 559.942.0052

danielle glenn  |  Overall Experience 
No reviews have been submitted for this location.

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