Friendly, helpful.
wendy deibertCustomer Reviews for U-Haul of Glenside
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is a top location. Excellent, well trained staff. The equipment is safe and they insure the towing hardware on your car are properly sized as well. A top tier experience.
Ross AttixEmployees were extremely helpful. Great customer service.
George NicholsonNothing
JOSEPH CRINITII was very distracted when I got to the return location because my grandson was riding with me in a car seat. I nearly forgot to look in the compartment near the floor where I had left both my wallet and some cash. I was almost out of the parking lot when the attendant tracked me down and handed everything to me. His act saved me from having a huge problem to deal with. Outstanding honesty and tenacity.
Greg SpitzerNothing very courteous and knowledgeable staff.
Joseph R EmberyVery good and friendly customer service!
Iris VazquezNothing. The best part is your employee Marlo, she is awesome and so helpful!
Tonya MasonThis is my second time renting from this location. Very happy and will recommend.
Hilarie SurrenaNothing The girl behind the counter was very friendly. And helpful
walt wilkinsonMy experience was GREAT! Never rented truck before. Darian B was working at my uhaul and was SO helpful. Have more customer service people like him!!!
Judith McConnellGreat Customer service!
NATASHA ANDERSONProprietor offered me all the available discounts and made sure I got a good truck. I appreciate her help.
Walter Tsouthe 17-foot uhaul could use a wheel alignment. It was a bit difficult to drive. The receptionist who helped us was very professional and well informed. I would recommend this location.
cynthia chandlerThe U-Haul employee who helped us with the trailer was awesome! She was very knowledgeable and really cared how well our towing experience was going to be.
Steven GillAwesome
BRIAN BLAKEYThe young lady I believe name is Marlon is amazing help me out I will recommend this location to anyone, including my self I was hesitant because it was way out of my way, but am glad I did go to that location because she made everything and explained everything to the Point including helping me with all the information I needed regarding my towing rental thank you I wish you the best in your career.
maria riveraThe woman in charge (don't know her name) was wonderful! I would definitely rent from this location again! Always get the insurance - we were happy we did.
Robert MortonExcellent customer service and extremely nice staff
Michael D'AmbrosioDarien was excellent. Great service and personality.
Tina MartinoThe staff at this site were very understanding of my mishap and i appreciate their understanding and professionalism.
Theodore BrosiusVery friendly staff.
leo lefevvreThe young lady there is amazing Thank you
Jesse Lesuerstaff are always helpful
Maureen DoughertyI thought that the Manager of this site was outstanding! She does a terrific job.! Personable, … Professional…. Polite
Ronald AhlbrandtStaff was excellent all round.
Thomas TylerFriends service Was happy that they had availability on short notice
Marc Carpinetavery easy!
scott davisThe staff are outstanding and the equipment was perfect
EUGENE MCGONAGLENothing, staff was great, pleasant and helpful.
Matt HartleyThe gentleman that checked me in, and also took the dropoff was outstanding. He was friendly, customer focused, and was constantly hustling. You are lucky to have such a great employee. The truck itself had a check engine light on, and the transmission felt like it was slipping a little bit, but no serious issues of any kind.
Kirk FreemanStrange that the gas tank was only 1/4 full?
James GallagherOne person working on a Saturday is a lot for one person to handle, between the trucks being rented, returned and customers coming in to buy items, and plus clean off the snow on the trucks. Granted the associate did it all with a smile on his face and very calm and polite which I don't think I would have been able to do in that circumstance. I was fortunate to get home when I did since I had hired helpers and they got to the site before me. I was happy with the truck.
Maureen HarrisNothing at all
Jamal MullinsThe two guys onsite were a HUGE help as they hooked up the trailer and went the extra step to find an adapter for the electrical hookup. They brushed the snow out of the trailer and have it clean and ready. Great job to them both!
Theodore HeiningerEveryone here was friendly, helpful, and kind. The equipment was clean and seemed well maintained. I was in and out quickly both for pickup and for dropoff. I accidentally left a pair of gloves in the van and got a phone call within minutes of leaving to let me know they'd found my gloves and would hold onto them for me; when I pulled up to get them they brought them out to me with a smile. This was probably the best truck rental experience I've ever had. Just awesome.
Mary HollandHave more employees, I know she mentioned her employe called out.But she was running around like their was no tomorrow…by the way she was amazing helping us and keep cool under pressure
Agnes PrestonGood experience, employee was helpful and drop off was simple and quick.
Joseph KnightI love my folks over at.North Hills PA. They always do a great job. Margo is the best. She was training a new gentleman and he was attentive, and she gave him excellent feedback and kudos on his work. Whenever I need my moto trailer, she’s the one I go to. Thanks for offering me this great service.
Christopher DeRosaCustomer service for pickup was very friendly and helpful - super appreciated!
Nate Beardwomen running this UHAUL facility has been very helpful. Second time we have rented trucks and also buy moving suuplies and propane. Always pleasant and very informative! Easy in and out for rentals.
karen thomsonNothing, you all are awesome and we love picking up our UHaul rentals from Glenside!!
Tonya MasonMarlo was amazing! She was welcoming and helpful. Her customer service was excellent.
Taneka LeathService at location was fine, checked in online, unit was clean BUT....battery died when parked for loading which then required I get a jump start while the guys I had hired were standing around for 30-45 minutes until we could get the truck running again. Then had to keep it idling while unloading for fear it would die again. Obviously, the battery was never checked before I took it out. Ended up being a very frustrating day.
Joseph MarkhamI rent from this location a few times a year for my non-profit organization. Marlo is wonderful and a pleasure to work with.
Patricia HartmanCould not find the key drop box easily
Peter KimThat female manager the handle my transition has OUTSTANDING customer service skills!!!! She was very knowledgeable courteous and professional!!!!
KEVIN BROWNThe gate on the trailer was hard to pull the pin out on the one side. Otherwise fine
Jean ScherfcunninghamKalil was one of the best representatives I have had the pleasure of dealing with. Kind, helpful, and understanding when I needed to extend my rental. Would highly recommend dealing with him in the future.
Paul Iannucci24/7 app experience was extremely poor. The app would not load through the pick-up/drop-off process. I would utilize the location counter in the future as 24/7 is unreliable.
Matthew KeatingFriendly and efficient service!
MARTHA MACINTYREDarren was excellent and very easy to work with! He was very friendly and understanding of my needs and was able to fit me with the right size truck and all the packing/moving supplies that I needed! He made the process so simple and less stressful! Also, I did the mobile pick-up option, and that was quick and easy as well! And having a gas station right across the street was awesome for re-fueling before drop off! 10/10 all-around
tyler degiacomoThe agent who helped me needs to be promoted he is so professional and has great customer service skills.
CRYSTALL LANEI think all is well at this location. Crew was very helpful and friendly.
CARL BARNESGreat customer service and friendly conversation. I was happy to see the woman I had dealt with last time still there because I had same interactions before when I rented a truck in May. Customer service is lacking everywhere but not at this store and I appreciate that:)
Erin HilfertyThe woman operating the business was super nice and accommodating.
Sean DromboskiThe representative at this location when we picked up the truck is on point... Very good customer service
ANGELIKA KENTI want to commend the staffer who assisted us. He was very pleasant, efficient and helpful. He was alone in the store and was helping both in-person and telephone callers. He was an good problem solver. Also, the staff person who took care of us when we returned the vehicle was also very pleasant.
Sara HertzMs Marlo Robinson, the General Manager, was fabulous!!!
David Berg