Customer Reviews for U-Haul of Bellflower

3,598 reviews

9302 Artesia Bl   Bellflower, CA 90706
(Lakewood & Clark)

(562) 866-7963

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(562) 866-7963

9302 Artesia Bl
Bellflower, CA 90706
(Lakewood & Clark)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Sharanda Francis 
Rating:
4.0

Customer did not leave a comment.

Mona Lisa Wheeler 
Rating:
5.0

Great customer service

Carlos Garcia 
Rating:
2.0

Staff was rude.

Mark Lidikay 
Rating:
5.0

Customer did not leave a comment.

THERESA DAVENPORT 
Rating:
5.0

The staff was welcoming, friendly and very professional. I highly recommend this UHAL location.

Teresa Tapia 
Rating:
5.0

Customer did not leave a comment.

Miguel Pena 
Rating:
3.0

Was not made aware that the 10 ft truck booked on the internet had no ramp. Due to lack of ramp moving time needed to be extended. Was told they closed at 7pm and would be open at 7am for returns after 7pm no late night return available. Store didn't open until 9am on Sunday. Which was posted but it was raining hard when we picked up so went by sale persons word. Please not on line ordering no ramp on 10ft truck model.

Maxine Ellis 
Rating:
5.0

Customer did not leave a comment.

Allen Schwarzbac 
Rating:
1.0

The guy who helped me is rude and unprofessional

Timothy Dresie 
Rating:
5.0

Customer did not leave a comment.

Amgad Eshak 
Rating:
5.0

Customer did not leave a comment.

William Fitzpatrick 
Rating:
5.0

Customer did not leave a comment.

David Weaver 
Rating:
4.0

Customer did not leave a comment.

RON CABAGNOT 
Rating:
5.0

Customer did not leave a comment.

REGGIERAY ECHON 
Rating:
5.0

Great staff

Gabriel Beltran 
Rating:
5.0

Customer did not leave a comment.

Joshua Murcia 
Rating:
5.0

Another awesome experience Thank you!

Luke Speier 
Rating:
5.0

Didn't get the man's name at the front desk but he was really nice and friendly he seemed like it a boss I hope he's the boss but thank you guys for helping me

kesha chambers 
Rating:
4.0

Customer did not leave a comment.

Christian Pinto 
Rating:
5.0

Customer did not leave a comment.

Luke Speier 
Rating:
5.0

Great service. Thanks

Eduardo Soto 
Rating:
4.0

Customer did not leave a comment.

Leo Reap 
Rating:
5.0

Customer did not leave a comment.

Luke Speier 
Rating:
3.0

Was not happy with the drop off process. Someone was in the office but said we had to do it on the phone and drop keys in box. That’s not how we picked it up and are lucky I brought my phone since my husband had forgotten his.

JAMES COLACCHIO 
Rating:
5.0

All is good, thank you , per the service

Olga Alcala 
Rating:
5.0

Customer did not leave a comment.

Phillip Cholico 
Rating:
5.0

I apperciate Ray the manager fixing a problem we had with truck he corrected without hesitation

Sharanda Francis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REYNALDO SANDOVAL 
Rating:
4.0

Customer did not leave a comment.

Kayla Hicks 
Rating:
5.0

Customer did not leave a comment.

Luke Speier 
Rating:
4.0

The APP SUX. It has happened 3xs already. You can't load pictures of DL or self. You try to add D.O.B. doesn't complete. Just try to get app to load. I thought it's supposed to Be Convenient and Fast. Soot!!!! Lies lies lies. If the employee wasn't there I would have been later than I was ALREADY LATE.. BOO ON YOUR APP. And I need to use them again tomorrow and this weekend but not sure cause of the HEADACHES AND STRESS.

ISAAC DIAZ 
Rating:
5.0

Nothing At This Time

Carol Manning 
Rating:
5.0

Customer did not leave a comment.

Thomas Paterson 
Rating:
5.0

Customer did not leave a comment.

Daniel Flores 
Rating:
5.0

Customer did not leave a comment.

Ariel Rogers 
Rating:
5.0

Customer did not leave a comment.

Fernando Navarro 
Rating:
3.0

Customer service was absolutely horrible for 45 minutes. A blonde woman kept walking in and out by 4 of us in line and never said a word to any of us the entire time. Finally a nice black woman walked in and immediately acknowledged all 4 of us in line and started to take care of the line. A simple‘I’ll be right with you’ or even a small bit of anything would have made all 4 of us a lot happier. The white woman needs more customer service training. This is coming from someone who has in management for customer service since 1987

Jeni Plotner 
Rating:
5.0

Customer did not leave a comment.

Justin McDonald  
Rating:
5.0

Nothing, everything was perfect for me and the lady who help me was super nice, I diren’t get her name but she was very helpful and very friendly

JAIME FLORES 
Rating:
4.0

Customer did not leave a comment.

Frank Andrade 
Rating:
5.0

Customer did not leave a comment.

Charles Mugrdechan 
Rating:
5.0

Very good customer service through out the process both ends

Donald Boone 
Rating:
5.0

not much everyone was a pleasure to work with and the van was top notch😎👍

JOHN OUTHUIJSE 
Rating:
4.0

Customer did not leave a comment.

ISAAC DIAZ 
Rating:
1.0

We ordered a dolly and moving blankets but didn’t receive them. I told the customer service rep but she said she was busy helping other customers but there were literally no other customers there and she was not on the phone

Luis Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Suzan Aziz 
Rating:
5.0

Customer did not leave a comment.

lena yaun 
Rating:
5.0

Customer did not leave a comment.

Robert Williams 
Rating:
1.0

The owner was rude and not helpful. Did not offer any suggestions.

KIMHOU CHHITH 
Rating:
3.0

I had to do all the work of gathering my rented dolleys and blankets. Felt like I was inconveniencing the staff at pickup. Drop off was better in the evening.

Douglas Donaldson 
Rating:
5.0

Perfecto

Elvira Perez 
Rating:
4.0

Customer did not leave a comment.

Raul Sanchez 
Rating:
5.0

Customer did not leave a comment.

micha crelia 
Rating:
5.0

There are three U-Haul locations near me that I use, and I am happy with all of them.

peter albert 
Rating:
5.0

The Bellflower location where I rented the trailer was the last and cherry on top final Contact with my experience. Everyone from the customer service to Walker who assisted me in Bellflower has been genuinely kind. Good job U-Haul with all your training and communication. I know it’s difficult to get everybody in sync and it seems like you guys are mastered it. You need to share with your the rest of the world.

Lisa Castillo 
Rating:
5.0

Great customer service and always super helpful Thank you

Luke Speier 
Rating:
3.0

At drop off, so many transients walking around in the property or ridding there bikes. Felt a bit unsafe so next time I think I will drop it off before they close instead of self drop off

William Quintanilla 
Rating:
5.0

The roof was leaking and got some things wet inside

ISRAEL PINATELLO 
Rating:
5.0

Customer did not leave a comment.

Jose Fuerte 
Rating:
5.0

The service was outstanding.

zelice staples 
Rating:
4.0

Customer did not leave a comment.

cynthia wilson 
Rating:
4.0

More staff available would be nice.

Nipon Tuntariyanond 
Rating:
5.0

Customer did not leave a comment.

Luke Speier 
Rating:
5.0

Customer did not leave a comment.

Shannon Yudice 
Rating:
5.0

Fast and great customer service !

Jason Chhing 
Rating:
3.0

Customer did not leave a comment.

Alicia Beckham 
Rating:
5.0

Excellent experience every time Thank you

Luke Speier 
Rating:
4.0

Location was great! Easy check out. Don't care too much for texting links to the cell phones for pictures/copy of driver license. It wouldn't work with my phone. Gentleman in charge had a back up plan. He really knows his job.

Cynthia Wilson 
Rating:
5.0

Customer did not leave a comment.

Luke Speier 
Rating:
5.0

Customer did not leave a comment.

Wade Miller 
Rating:
5.0

Got a great van at a great price with great customer service! Good selection of boxes and other gear in the showroom. Nice that they even offer onsite storage.

Mike Sanburn 
Rating:
5.0

I go out of my way to go to this specific location. Everyone is always friendly. The manager is top-notch service. This location is outstanding above and beyond.

Sharon Marquez 
Rating:
1.0

Customer did not leave a comment.

MONICA SANTANDER 
Rating:
3.0

Customer did not leave a comment.

Fernando Navarro 
Rating:
5.0

Customer did not leave a comment.

David Rivera 
Rating:
5.0

easy 24 hour drop off.

Michelle Ramos 
Rating:
1.0

I was charged a In Town rate for a booking that was originally one way, but volunteered to save a few bucks and return the truck to my rental location. This was offered to me through the UHAUL website during booking. Upon my return they had changed my reservation to an “In town” rate which resulted in an additional several hundred dollars. No one, including the on duty MGR, was able to resolve this issue, even though my contract I had when I left the facility showed the correct pricing and fees. I was told I’d have to wait until after the holidays to speak with the GM to clear this matter up. Meantime, it caused me undue stress and less credit availability on my card due to this error!

John Borders 
Rating:
3.0

Shorter wait time … more staff on hand

Saran Rencher 
Rating:
5.0

The customer service here was outstanding. The employees were extremely friendly and helpful!

Sarah Petkovsek 
Rating:
5.0

Customer did not leave a comment.

Carlo Bagares 
Rating:
5.0

Staff was very helpful, and kind. Ursella is who help me.

Gary MC Cullough 
Rating:
5.0

Very Good service

Oscar Bernal 
Rating:
4.0

Customer did not leave a comment.

John Berlo 
Rating:
3.0

Customer did not leave a comment.

Alejandrina Corona 
Rating:
5.0

Dude was great.

Crystal Aguilar 
Rating:
5.0

Customer did not leave a comment.

Rik Rivas 
Rating:
5.0

Your staff are very courteous and helpful. Ursula was my representative and she's awesome

Daniel Fager 
Rating:
5.0

Customer did not leave a comment.

David Sasaki 
Rating:
5.0

Customer did not leave a comment.

Angela Allen 
Rating:
5.0

Excellent team and always great service!

Luke Speier 
Rating:
1.0

Customer did not leave a comment.

Atarah Pierce 
Rating:
5.0

No comment.

LOUIE HANOHANO 
Rating:
5.0

Customer did not leave a comment.

Marlene Acevedo 
Rating:
5.0

Customer did not leave a comment.

Fernando Navarro 
Rating:
5.0

Have more then one person checking when you have a line. But customer was great.

YVETTE ALLISONWRIGHT 
Rating:
5.0

Customer did not leave a comment.

Desiree Allen 
Rating:
1.0

They don’t haved my equipment. And no one took the time to call me to let me know. Ahead of time

MARLON CASTILLO 
Rating:
5.0

I was handled properly and efficiently

Marc Avecilla 
Rating:
5.0

Raymond is the man

Louise Eteuati 
Rating:
5.0

Customer did not leave a comment.

Geovanni garcia 
Rating:
5.0

The team was wonderful that made me smile after a long driving from San Jose to Long Beach the manger help me out a lot on my window repair some idiot broke the window. They made my return smooth also set me up with a Storage. If you decide to go to any U-Haul this is the one and the guys are handsome

Sparkle Jernigan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Figueroa  |  Overall Experience 
Rating:
5.0

Richard was awesome and I gained a good friend

dean jackson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ambra stephens  |  Overall Experience 
Rating:
5.0

Very easy process!

Jaser Ramirezflores  |  Online Move In 
Rating:
5.0

I don't remember the blonde girls name at the front desk that helped us from start to finish but she was super duper AWESOME 😎 I would recommend this place to anyone!! Five Stars

PRISCILLA GORDON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wayne Smith  |  First Impressions 
Rating:
5.0

Clean staff friendly and helpful

Arthur hutton  |  Overall Experience 
Rating:
5.0

Everything okay

mercedes barnes  |  First Impressions 
Rating:
2.0

The female customer service rep working inside the facility had a nasty attitude, she was very rude and shouldn’t be working in a customer service setting. The gentleman working outside was very helpful and should possibly be working inside because he was very friendly and helped with all questions i had regarding my storage unit.

Delaino Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Aretha Crawford  |  Online Move In 
Rating:
5.0

I loved the " all in one place ordering". However the help was not satisfactory at all. I got calls from all kinds of people stating their prices when I thought I had already agreed on a price. But other than that everything was fantastic!

helen johnston  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Maylasia Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula Aranda  |  First Impressions 
Rating:
1.0

Literally the worst experience i have ever had when renting a storage unit. First off, the staff are completely disrespectful and rude, why are they allowed to degrade and harass customers and then when i called and report it there are no repercussions. Not to mention ive had to call several time on that mean white lady that works the front desk. I will be leaving a terrible yelp and google review very soon. Second, every time i went yo the storage to either put something in or take something out, they were blocking the storage entrance and when asked to move the unhauls they completely ignored me and rolled their eyes. And this happened so many times but the worst part is even after reporting all of this, uhaul did absolutely nothing about it. So shame on all of you and i will he continuing ti report you guys as well as show videos and photos of proof of what you guys did. Not to mention i was harassed by the manager who tried to get me to enter the bathroom ??!? I should have called the police

Nancy Cervantes  |  Overall Experience 
Rating:
2.0

Calling the toll free number for help was a hassle. The local store was helpful.

Katherine Myers  |  Online Move In 
Rating:
4.0

Uhaul came in handy when a family emergency came up and needed an affordable storage locker . The staff recommendations were outstanding and was able to provide me with a size locker that was perfect for all my treasures . Convenient location and friendly professional management and staff . Thank you . Nikki J

Nikki Jenkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Prashil Gadani  |  Overall Experience 
Rating:
4.0

I had one problem, the storage above my storage started to link into my storage and slightly damaged some of my belongings.

LATANYA HALLMCGEE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ESTEBAN BRIONES  |  Overall Experience 
Rating:
4.0

The representative at the Houston u-haul had told me the storage unit was a 8'/5'.

ESTEBAN BRIONES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jevon Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jaime dominguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adina Turchin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April Sandy Ramos  |  Online Move In 
Rating:
5.0

Employee Raymond was very helpful and always willing to help..

Judie Arellano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judie Arellano  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dolores nicart  |  First Impressions 
Rating:
5.0

Ray Arias is the greatest asset you have to represent professionalism, courtesy and overall fabulous customer service. Ray is the reason I will return.

Michael Jefferson  |  Overall Experience 
Rating:
4.0

Keep up the good work

Antonio Espinosa  |  Overall Experience 
No reviews have been submitted for this location.

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