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Lisa ManningCustomer Reviews for U-Haul of Baldwin Park
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Continue with quick checkout Required some clarification on where the keys were at
Carlos La-MadridMuchas gracias por su experiencia y servicio le agradezco su ayuda 🙋♂️
jose martinStaff was great, both at pick uo and return
Michael FarewellEverything is good.
KHUN CHANGEverything was very smooth Service was excellent.
John LanderosLocation Rep was very polite and helpful on the phone and in person.
Sap UngGreat service all the time
Andrew GomezBetter employee coverage and website check in issue with not keeping birth date year
Steve BravoOverall experience and customer service was very good, everyone was helpful and friendly
Levi FrancoThe uhaulstaff was great worked fast
Fausto RodriguezEveryone was very friendly and helpful
SHAWNTA ABBOTTExcellent service, reserved online and checkout and return were fast and easy
Nicole ArshiLas personas que me ayudan me brindaron un buen servicio
MIGUEL HUERTAGARCIAPicked up a tow dolly, towed my broken down car, returned the tow dolly, no muss no fuss.
Paul HensonRude n not polite
Dean WooNothing
Heriberto AguilarThe manager was very informative and helpful! I will be utilizing them again for sure!
Mario RuizLower the price cause i pay 700 dollars from city of industry California to Douglas az
natanael vazquezPhone holders and charger should be mandatory and included in the U-Haul. It's very annoying trying to remember and bring one with. Also gas that you need to return. What should be included in the summary of the contract or email or included in truck key as a little sticker, as well as a little return address on the truck key since it's big enough.
Edgar BagdasaryanStaff was super helpful and professional. Would highly recommend to anyone.
RICARDO BECERRAExcellent
Mayra GamerosGood costumer aervice
NORMA CHAUSEThe staffs are professional. Go over details, precisely and fast. This is a pleasant experience.
Howard JannWhen I first inquired about renting the truck, I was told that I could pick it up near my home. Shortly before it was time to start my rental, I was informed that I would have to make a half-hour drive to a different location to pick up the truck.
Bob PamplinAnthony, it’s always very helpful and courteous , the same can be said about his associates.
JAIME E CARRILLOExelent
NORMA RAMIREZEverything went well. Good experience at the Baldwin Park location.
Ronald ProvencioRequest for the app to be user friendly. Having to decline 10+ offers to check out was a bit excessive. (FYI hiding the decline button or making it difficult to see is illegal.) It’s nice those options were brought to my attention but needs to be listed and quickly passed if I so choose
justin teesdaleThe staff when I picked up and dropped of were very cool and helpful, nothing to improve both guys were awesome
ANDRES GALARZADOMINGUEZEven thought I haul corporate system fucked up but the employee there did old style work and helped us So usa corporate system fucked up but we are the good people make the thing going
Erkan AydinMaybe ask customer if they need some information on the vehicle that they are renting. Explain to the customer the return process.
Tuong LeThe guys at that location are super cool, they need like a pizza party or something 1 guy already knows exactly what trailer I want and need
Edgar CardonaWhen I was pick up who that person is really good service, but very bad when it returns who service person. Thanks
Brian HouEverything is good.
KHUN CHANGExcellent service !
Jaime DealtanFor my first time renting a Uhaul, the process was fast, the customer service was great and the rental was perfect for what we needed. I will always use this location for renting a Uhaul.
Kimberly Anne K LeeEverything was so easy. It helps the stress of moving.
GABRIEL BARILLASMy experience with staff was excellent. The van was great. Only thing is the windshield was not clean and had a hard time cleaning myself.
Jassinia FuentesGreat Employees!!
Renee Tarin5 stars all the way!
SCOTT COLLINSFriendly, yet professional and competent. Fast, efficient service every time; Thank You!
Gonzalo GonzalezEveryone on staff was great and helpful with the transaction and information. I appreciate the fleet of vehicles available and the flexibility with returning it.
Diane VelezVery good
Alicia SolorioBryan did a really good job and was quick and smooth with everything
Michael SosaGood keep it up
robbin scottFast and easy...staff was helpful and got me in and out quickly!
Matthew PerezI dropped mine after hours and late but if you based on the app its an easy to do thing. Just park near lighting fixtures for when you have to take pictures everything is visible .
Acacia Torres