Customer Reviews for U-Haul at Veterans & Williams

4,895 reviews

1910 Veterans Memorial Blvd   Kenner, LA 70062
(Located on the corner of Williams Blvd and Veterans Blvd, Directly behind New Orleans Original Daquiris)

(504) 466-8595

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(504) 466-8595

1910 Veterans Memorial Blvd
Kenner, LA 70062
(Located on the corner of Williams Blvd and Veterans Blvd, Directly behind New Orleans Original Daquiris)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Nothing that I can think of.

Carla Catalano 
Rating:
5.0

Customer did not leave a comment.

Kevin Johnson 
Rating:
1.0

Customer did not leave a comment.

Pernell Mckay 
Rating:
3.0

I spend more then originally agreed to when I moved a flight for a load share that was canceled 45 minutes after uhaul rep confirmed it. So not only did I have to pay for the ticket change I had to make additional accommodations to my trip due to load share being canceled.

shawna shirley 
Rating:
5.0

Customer did not leave a comment.

PRISCILLA VAUGHN 
Rating:
5.0

I had a good experience with the rental

Lillie Halliburton 
Rating:
5.0

"Emergency" last minute reservation! Truck available and clean. Super service oriented staff. Process is very efficient. Thank you.

Julia Faraldo 
Rating:
3.0

Morning guy was nice but did not come to counter to wait on us. I had to go find him in the garage and ask him to come help us. He came to the counter at 7:12am. He said he was making his coffee.

Lori Kirkpatrick 
Rating:
5.0

Great easy website pre order reservation .

DAVID BRYAN 
Rating:
5.0

Nothing just keep up the good work.

dooley vandervilt 
Rating:
4.0

Customer did not leave a comment.

John Prados 
Rating:
5.0

Customer did not leave a comment.

Christopher Brand 
Rating:
5.0

Great customer service

stacy hebert 
Rating:
5.0

Customer did not leave a comment.

GARCIA GRISELDA 
Rating:
4.0

Customer did not leave a comment.

robert cornthwaite 
Rating:
4.0

Customer did not leave a comment.

BENJAMIN COLVIN 
Rating:
5.0

Customer did not leave a comment.

RAUL CHAVEZ 
Rating:
1.0

Customer did not leave a comment.

Schaine Greene 
Rating:
4.0

Customer did not leave a comment.

Michael Monson 
Rating:
5.0

Prompt service, great selection, on time delivery

Charles Von Schmidt 
Rating:
5.0

Customer did not leave a comment.

Phil Strevinsky 
Rating:
4.0

Customer did not leave a comment.

sabillon Terlyn 
Rating:
5.0

Customer did not leave a comment.

Danashia Ledeauf 
Rating:
5.0

Continue doing what you are doing. Mr Will is excellent!!!

ELAINE LEWIS 
Rating:
5.0

Customer did not leave a comment.

Kenya Walton 
Rating:
5.0

Customer did not leave a comment.

MICHAEL OSHELLO 
Rating:
1.0

The guy who was there at 8:30a should have had the rental available that I reserved before I got there. I asked why was i given the larger truck when I reserved a smaller one and he said there was none. But I saw 2 on the lot. I was also charged for gas after filling up to that previous level that I received the truck with.

Jason Miles 
Rating:
5.0

Customer did not leave a comment.

Kentrell Patterson 
Rating:
1.0

Customer did not leave a comment.

Amar Nisar 
Rating:
5.0

Customer did not leave a comment.

Jason Marcell 
Rating:
5.0

Customer did not leave a comment.

Chris Bastian 
Rating:
5.0

Customer did not leave a comment.

Henry Sanchez 
Rating:
5.0

I received great customer service upon arrival to rent my equipment. The check out was fast and smooth. I will return to this location again for my moving rental needs.

Ashley Wilright 
Rating:
5.0

Greeted when entered U-Haul and explained everything to me before I left with rental. Very professional and personable experience. I always recommend people to go to this location. The lady made it easy and not complicated.

Karen Mahoney 
Rating:
5.0

Customer did not leave a comment.

Aiden Wensel 
Rating:
5.0

It was fast and easy without a reservation. Employee was great and had us out in minutes with a rented trailer.

Gregory Perret 
Rating:
5.0

Customer did not leave a comment.

Nick King 
Rating:
1.0

This uhal trailer un attached from the truck during trip due to the incompetence of the uhal associate at the pickup location an didn’t tighten the uhal to the hitch with the fastener bolt. I requested a uhal manager reach out to me and they have not.. this will bot be my only review

Gregory Wright 
Rating:
5.0

Easy drop off and he was happy to help.

Steven Hover 
Rating:
4.0

The sales associate was very helpful and nice. The only reason I didn’t give excellent is because the truck had a hooptie feeling to it. I was afraid I would end up broke down with all my stuff. But it made it! So I can’t really complain.

Monique Bordelon 
Rating:
5.0

Customer did not leave a comment.

alfred hassenboehler 
Rating:
5.0

Customer did not leave a comment.

Paul Duplantis 
Rating:
5.0

Customer did not leave a comment.

Elizabeth trahan 
Rating:
5.0

Easy and friendly service , this company was great from start to finish !

David Benitez 
Rating:
5.0

Na

Nicholas Stephens 
Rating:
2.0

Receptionist was rude. I was late but she did not know why and told me that I should have called. There were 3 other auto transport trailers outside. It wasn’t the last one

James McAllister 
Rating:
5.0

Customer did not leave a comment.

Michael Walker 
Rating:
5.0

It was nice

Nicholas Albert 
Rating:
1.0

When I pick the truck up service was ok. But when I returned it the guy was so rude, he did not even let me saying he just said, “give me the key” I was like wow. Than he went to check the truck and saw me standing there and says in a rude way u need a receipt. When I say rude I mean it he was rude !! I mean that’s not good if you are going to be in the customer service industry.

Cecilia Cordero 
Rating:
5.0

Easy to get to and close to interstate. Drop off was just guidance on where to park the trailer and letting the manager know! Very simple!

Mason Martinez 
Rating:
2.0

I was over charged for my rental.

Jasmine Haynes 
Rating:
3.0

Extremely unprofessional. Employee whistled at me and pointed to where I needed to take the trailer.

Cliff Stepp 
Rating:
4.0

Customer did not leave a comment.

Dominick Impastato 
Rating:
5.0

Customer did not leave a comment.

Afana Chawla 
Rating:
5.0

Customer did not leave a comment.

Zuzana Chovanova 
Rating:
5.0

Return of my trailer took less than 5 minutes. I handed the service rep my paperwork, had a quick trailer inspection, back it into a parking spot and was on my way. Thank you!

Michael Matthews 
Rating:
4.0

Make sure you check the vehicle for damage and take photos

Earl Egan 
Rating:
4.0

The guy who checked me out was not that welcoming. On Google map, I see him showing his teeth’s in each and every picture but in real he was frown.

MAJID MOHAMMED 
Rating:
4.0

Customer did not leave a comment.

nicholas fernandez 
Rating:
5.0

Customer did not leave a comment.

Dominick Impastato 
Rating:
5.0

Customer did not leave a comment.

paula duplantis 
Rating:
5.0

Everyone when I checked it out was very nice and helpful.the equipment was perfect for what we needed it for. When dropping the truck off the man was cold and short.

bradley bohannan 
Rating:
4.0

Customer did not leave a comment.

Quynhnhi Nguyen 
Rating:
5.0

Customer did not leave a comment.

pamela comardelle 
Rating:
5.0

Customer did not leave a comment.

Hesham Mohamed 
Rating:
5.0

Customer did not leave a comment.

alfred hassenboehler 
Rating:
5.0

The clerk was most courteous and professional. There was confusion with the gas fill up. It was handled properly.

Kathleen Gauthier 
Rating:
5.0

Customer did not leave a comment.

Michael Hanley 
Rating:
5.0

Customer did not leave a comment.

diana wagner 
Rating:
1.0

Horrible experience from national line. Overcharge me 50$ for their dead battery

Dustin Pope 
Rating:
5.0

Customer did not leave a comment.

Tariq Rogers 
Rating:
5.0

I was really surprised how nice the Uhaul Pickup was and the experience was great. I will rent again from Uhau and recommend it to my friends.

Manuel Tijerino 
Rating:
5.0

Customer did not leave a comment.

STEVEN KUHAIDA 
Rating:
5.0

Returned the truck on the early hours and the location was well lit. I felt very safe to do the self check in and afterwards I got an Uber within minutes to get me to the airport. A really good experience.

Tony Adrid 
Rating:
5.0

Customer did not leave a comment.

derek perrien 
Rating:
1.0

Rude and didn’t care. Talked to low and could not understand. Didn’t give good directions to truck and truck was not ready and dirty. Truck also didn’t run well and had exhaust leak into the cab causing headaches. And drove bad and all over the road. The passenger side mirror would not stay up and had to stop and move Every few minutes. Box ramp was so tight to use it took 4 people to do it. Worse experience start to finish ever.

Vaughn McDaniel 
Rating:
1.0

Front desk attendant was rude. Didn’t greet us as we came in. I had to use several payment methods which kept declining, before she realized something was wrong with the machine.

Lashana Thompson 
Rating:
5.0

Customer did not leave a comment.

Tramaine Davis 
Rating:
3.0

The worse treatment ever. Uhaul and it's reps have just been going down hill as others have told me as well. Look out Penske here we come.

Carlos Hensley 
Rating:
1.0

The male that helped me out pressured the protection on me and told me it was required. Later on I found out that it wasn’t.

LARRY BARABINO 
Rating:
5.0

Customer did not leave a comment.

carolina mosquera 
Rating:
3.0

Wasn’t able to pick up via phone app even though I reserved it that way.

Brandy Veillon 
Rating:
5.0

NA

ROBERT NEWSOME 
Rating:
5.0

Customer did not leave a comment.

Latosha McCardell 
Rating:
5.0

Everyone did a great job from start to finish best work team I met

JAMES BROOKS 
Rating:
3.0

Personnel helpful - yes and no. When I walked in the door, the lady there told me we had to return at the location down the street. We started to back out and the guy there came out and told us we could just leave it there. Were we at the wrong locationa??? No!

Christie STGERMAIN 
Rating:
5.0

Customer did not leave a comment.

Lauren Kochavi 
Rating:
5.0

Ya’ll we’re grate!!👍🏾

paulette cameron 
Rating:
3.0

No comment

Kristopher Vonderhaar 
Rating:
5.0

Everything is well improve already. Nothing need to be done.

CHARLOTTE BAILEY 
Rating:
5.0

Customer did not leave a comment.

Jimmy Ton 
Rating:
5.0

Customer did not leave a comment.

Dianna Bowie 
Rating:
1.0

The gas needle on that truck I had obviously was broken, definitely went to gas station near location and was charged 50!!!!

Jarmaine Williams 
Rating:
5.0

you can't I've been going to this location for over 20 years ,you have good people there Jay

jay trusheim 
Rating:
5.0

Customer did not leave a comment.

Lester Harrison 
Rating:
4.0

It should be unlimited miles

dai Ngo 
Rating:
3.0

Have more accurate measurements when it comes to fuel I was charged 4 gallons and I put gas in it right before half mark like I received it but was still charged for it this is not the first time this had happened several times with a few different u haul locations

Ashley Pizarro 
Rating:
5.0

Good atmosphere good communication

james self 
Rating:
4.0

Customer did not leave a comment.

Jakia Clay 
Rating:
5.0

Very friendly and helpful with all my needs

robert tzuanos 
Rating:
2.0

Bad

Michael Hoomanawanui  |  Overall Experience 
Rating:
2.0

No service to be found on drop off date.

Michael Hoomanawanui  |  Overall Experience 
No reviews have been submitted for this location.

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