The people at the office were all so helpful and efficient. I wish more companies I interact with were so effective and positive. Thank you.
Michelle OishiCustomer Reviews for U-Haul at Central Ave
(Rt 16 & 4limited Customer parking Plan on being dropped off)
Services at this Location:
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 2.0
Make sure trailer tires are full of air properly before customer takes trailer and when dropping off make sure someone there to help remove trailer from truck
John Foley- Rating:
- 5.0
Customer did not leave a comment.
Jonly Febry- Rating:
- 5.0
Customer did not leave a comment.
Fred Leslie- Rating:
- 5.0
Customer did not leave a comment.
TZUSHUO WANG- Rating:
- 4.0
Easy and convenient, thank you.
Kim Leshinski- Rating:
- 1.0
Customer did not leave a comment.
Nicole Harris- Rating:
- 5.0
The Dover New Hampshire General Manager Tom and his staff are true professionals. Everyone is respectful and courteous and it is apparent Tom definitely knows the business of logistics. U-Haul’s always there to help when I need to rent a truck. Bob H.
ROBERT HILLSON- Rating:
- 5.0
Will be using this center again.
Carin Salonia- Rating:
- 3.0
Customer did not leave a comment.
Charles Ward- Rating:
- 5.0
I’m not sure of the employees name but she has been the associate I’ve dealt with multiple times at the Dover location. ..VERY personable and competent. She is the reason I feel comfortable choosing the Dover location again and again.
Shauna Siebach- Rating:
- 5.0
The team at the facility where helpful, professional and friendly. This location is a great ambassador for your company.
Daniel Kenealy- Rating:
- 5.0
simply the best
Dennis Comeau- Rating:
- 5.0
I was very happy with the van. It was comfortable and had cruise control, this was a very pleasant surprise. I would definitely encourage people to use this U-Haul location.
john phelan- Rating:
- 5.0
Customer did not leave a comment.
Kelly Connors- Rating:
- 5.0
Customer did not leave a comment.
Katiemae White- Rating:
- 4.0
Speedy installation, what I believed would take three hours only took two, plus the employees were very friendly.
Elizabeth Seal- Rating:
- 5.0
Customer did not leave a comment.
MIKE PITTMAN- Rating:
- 5.0
Customer did not leave a comment.
fred wachter- Rating:
- 3.0
There wasn't any windshield wiper fluid in the truck. There was garbage left in the cab from the last customer.
Janis Whitney- Rating:
- 5.0
Satisfied
wasiu odebode- Rating:
- 5.0
To be honest, our family only uses uhaul, specially the one in Dover, NH. I cannot say enough about the staff and the manager. They're kind courteous helpful. And you can almost see them smiling over the phone. I would recommend u haul to anyone specially Dover, New Hampshire. Thank you!
stephanie Champagne- Rating:
- 5.0
Excellent customer service.
Shawn Housley- Rating:
- 5.0
Great customer service by the manager on duty (Katlyn?). Very helpful, professional and friendly.
Steven Osborne- Rating:
- 5.0
We had no issues and we picked up our trailer quickly. And on the drop-off return, I did not have to go in because they came out and unhitched us. And we didn't have to sign anything. They were quick and pleasant. I would not hesitate to use them again.
Patrick Sampson- Rating:
- 5.0
Nothing more Employee did a good job
Michael Vieten- Rating:
- 4.0
Parking lot was a bit slushy
Theresa OEHMKE- Rating:
- 5.0
Customer did not leave a comment.
Richard Carlson- Rating:
- 5.0
Very easy drop-off and helpful.
Ronald Prokopius- Rating:
- 5.0
Customer did not leave a comment.
Justin Duhaime- Rating:
- 5.0
They took care of our electrical repair and concerns professionally!
Bruce Bridges- Rating:
- 5.0
Customer did not leave a comment.
JOSEPH BATES- Rating:
- 5.0
Customer did not leave a comment.
Michael Landman- Rating:
- 5.0
Customer did not leave a comment.
ANDY NEAL- Rating:
- 4.0
Customer did not leave a comment.
Tom McCullom- Rating:
- 5.0
Customer did not leave a comment.
Jill Young- Rating:
- 5.0
Customer did not leave a comment.
Erin McCarthy- Rating:
- 5.0
Customer did not leave a comment.
donald dorr- Rating:
- 5.0
Customer did not leave a comment.
felicity hernandez- Rating:
- 5.0
They were great - an efficient installation, and I think did a great job. Definitely knew what they were doing!
Scott Davis- Rating:
- 5.0
The staff was super friendly and i had a great experience.
Seth Hoffman- Rating:
- 4.0
Customer did not leave a comment.
Carol Artiaco- Rating:
- 5.0
Very satisfying no complaints
Stephen bates- Rating:
- 5.0
The employee was working alone but did a great job balancing the hitch install with inbound phone calls and walk in customers. A++
Daniel Boucher- Rating:
- 5.0
Customer did not leave a comment.
David Zangarine- Rating:
- 5.0
Very efficient operation. And they really do take back boxes without a hassle!
Chester Rock- Rating:
- 5.0
Customer service was AAA. The older gentleman was knowledgeable and funny which helped ease the stress of moving
Michael Mclean- Rating:
- 3.0
I picked up a truck out of normal business hours. I didn't enter the facility.
Tom Lafleur- Rating:
- 5.0
Customer did not leave a comment.
Tom Hackett- Rating:
- 5.0
Tom is great
Francis Bruton- Rating:
- 5.0
make sure all tires are properly checked. the trailer had a bad tire that was worn to the belt on the inside on one area. wasn’t visible to me until i made an emergency stop at another u-haul center. lost three hours of travel time. Have photos if requested.
Walter Moulton- Rating:
- 5.0
Tom was great; friendly, and helpful. You should promote E-Vehicle hitch installation.
Matthew Johnson- Rating:
- 5.0
Customer did not leave a comment.
RUSSELL GALEUCIA- Rating:
- 5.0
Free coffee? Water? Key chains? All 3 employees I dealt with were kind, knowledgeable & efficient! Very happy!
Jamie Ryals- Rating:
- 5.0
Customer did not leave a comment.
Mitchell Nollet- Rating:
- 5.0
Great location, great service! Thank you
DANIEL HEHIR- Rating:
- 5.0
Customer did not leave a comment.
Scott Barton- Rating:
- 5.0
No improvement needed. Francis at the Dover location made things super easy, loaded up a snowmobile & returned no issues!
Nick Milano- Rating:
- 5.0
So easy to rent a truck that I thought I must be missing something. Employees were knowledgeable and courteous. Good experience.
Steven Gagne- Rating:
- 4.0
Customer did not leave a comment.
DAVE Pease- Rating:
- 5.0
The employees were very professional and helped me every step of the way. Great job!
Mark Thatcher- Rating:
- 3.0
Customer did not leave a comment.
Chrstine Baker- Rating:
- 5.0
Tom runs an excellent facility.
Mark Poyant- Rating:
- 5.0
Customer did not leave a comment.
John Kotruch- Rating:
- 4.0
Nothing… the service technician was absolutely the best which was key to my most positive impressions and experience. He processed my rental with expediency and courtesy.
Paul Hafford- Rating:
- 5.0
Thanks for not add security deposit... It's was quick, easy and simple drop it off when returned.
Leonard Herbert- Rating:
- 1.0
Mileage was off 3 real miles read on truck as 15miled no resolution?
david spinney- Rating:
- 5.0
Customer did not leave a comment.
Scott Cannon- Rating:
- 5.0
Customer did not leave a comment.
Richard Dussol- Rating:
- 5.0
Costumer service was great, staff was knowledgeable and courteous. Hitch wan installed in a timely and
Ronald Marchamd- Rating:
- 5.0
Customer did not leave a comment.
Gerri Cannon- Rating:
- 5.0
Customer did not leave a comment.
Linda Barrett- Rating:
- 5.0
Friendly service. Was a quick pickup and drop-off.
William Mclaughlin- Rating:
- 5.0
The windshield was dirty from the inside and hard to see when oncoming traffic was coming towards you. (Obviously driving at night) windows could use a wipe down. And please please pleeeease make the checkout process easier for after hours. Us and another customer were exhausted and the last thing we all wanted to do Was jump through hoops to check out. There’s got to be an easier way!
Diann Sapien- Rating:
- 4.0
Customer did not leave a comment.
Paul Herrholz- Rating:
- 5.0
Customer did not leave a comment.
Barbara Lohndorf- Rating:
- 5.0
Customer did not leave a comment.
William Akridge- Rating:
- 5.0
Customer did not leave a comment.
John Hall- Rating:
- 5.0
Customer did not leave a comment.
dan mobles- Rating:
- 5.0
Customer did not leave a comment.
Andrew Ambrogio- Rating:
- 5.0
Customer did not leave a comment.
FERGINAND MARAMIS- Rating:
- 5.0
Was a great experience. The staff was attentive and was able to schedule the hitch install right away. Communicated when ready for pick up. Very smooth process.
John oconnor- Rating:
- 5.0
Customer did not leave a comment.
Douglas Madsen- Rating:
- 5.0
Had us in and out both at the pickup, as well as the return, in just a few minutes. Get people to deal with and will definitely be going there again if we need another truck.
Steven Duguay- Rating:
- 5.0
Crew always good here in Dover. Tom does well with training them .
Robert Peverly- Rating:
- 5.0
Customer did not leave a comment.
Peter Cousins- Rating:
- 4.0
Customer did not leave a comment.
Elizabeth Wilson- Rating:
- 3.0
Customer did not leave a comment.
Belinda Gleason- Rating:
- 5.0
Customer did not leave a comment.
Laurel Nelson- Rating:
- 5.0
Nothing to change great service and staff
RICHARD WASHOK- Rating:
- 5.0
Customer did not leave a comment.
Barbara Lohndorf- Rating:
- 4.0
Customer did not leave a comment.
Melvin Wicker- Rating:
- 5.0
Awesome staff. So friendly and helpful.
Jennifer Niles- Rating:
- 5.0
Be sure to check the text you receive before driving off with the equipment. I didn't see it until I was at my first stop. It is how you check out the vehicle condition and mileage.
Susan E. Hanna- Rating:
- 5.0
Customer did not leave a comment.
Carol Hull- Rating:
- 5.0
Customer did not leave a comment.
Scott Cannon- Rating:
- 5.0
Form to point out special buttons.
mary deberry- Rating:
- 5.0
I asked questions by email.
William Donnelly- Rating:
- 5.0
The associate that arranged for my CR-V hitch installation reviewed the available options and put together a quote that was lower than other shops in the area. She was also able to schedule installation 10 days earlier. The installation was completed in half the time that was quoted. Extremely satisfied with the entire process at Dover NH U-Haul.
steven gagne- Rating:
- 5.0
Customer did not leave a comment.
Joseph MorganellaAdditional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Trucks for Sale
We have the largest selection in the industry!
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History
We have an adaptive reuse program to better the environment!